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Anah Tulum
Hotels
7.2
/10
Pleasant
98 reviews
What Guests Say About Their Stay
Saray
10.0
/ 10
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Annette
10.0
/ 10
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
Verified traveler
10.0
/ 10
Good excellent condition and the people so helpful and friendly overall excellent
In the Area
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Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Tulum, Estado de Quintana Roo, Mexico, 77760
Main Facilities
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Swimming Pool
Parking
WiFi
Elevator
Available Room Types in Anah Tulum
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What's around Anah Tulum
Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Tulum, Estado de Quintana Roo, Mexico, 77760
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Discover More About Anah Tulum
Location
Anah Tulum is a hotel is located at Tulum.
About Anah Tulum
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get precious and unforgettable moment during your stay at Anah Tulum.
All facilities in Anah Tulum
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Picnic area
- Garden
- Beach towel
- Clubhouse
- Barbecue
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Express check-in
- Tours
- Luggage storage
- Express check-out
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
General
- Reception hall
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Computer station
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Golf club
Accommodation Policy & General Information in Anah Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: USD 200 per vehicle (roundtrip)
- Pet fee: USD 25 per pet (varies based on length of stay) plus USD 25 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 300 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: PayPal
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 11:00 |
Available rooms at Anah Tulum | 102 |
Number of floors in Anah Tulum | 3 |
Another facilities in Anah Tulum | Beach umbrella, Outdoor pool, Picnic area, Garden, Beach towel |
Frequently asked questions about Anah Tulum
What are available facilities at Anah Tulum?
There are top facilites at Anah Tulum such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Anah Tulum?
The standard check-in time at Anah Tulum is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Anah Tulum?
Anah Tulum has a 4.0-star rating.
How many floors does Anah Tulum have?
Anah Tulum has 3.
How many rooms are available at Anah Tulum?
Anah Tulum has 102.
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Anah Tulum reviews and ratings
Overall Ratings & Reviews Anah Tulum
Other sources (98)
7.2
Pleasant
From 98 reviews
Cleanliness
8.0
Room Comfort
8.2
Service and Facilites
7.2
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Traveller Reviews Anah Tulum
Number of reviews per page
20
40
Top reviews
Emmanuel
Leisure Family
4.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Ac did not work and staff was not helpful
Sandra
2.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
Jon
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Door lock defect
Josef
Leisure
2.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets.
I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
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Leslie
Business
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Is very safe and quiet. Beautiful neighborhood
chris
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Beautiful and clean... Great area...
Tonia
Family
2.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
Daniel
Leisure
4.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Asked for fresh towels never got any
Saray
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Leslie
Business and Leisure
4.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Nice neighborhood
Scott
Leisure Family
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Meagan
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored.
We loved the pool. Had a great time, would rent from another unit next time in the same location.
S.
Leisure
2.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Pros: Clean pool and outdoor areas, safe neighborhood,
Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
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Diana
6.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment.
The apartment was large… and clean. The bed was comfy. The pool was nice.
The toilet seat was broken, and again NO HOT WATER or TV.
We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
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douglas
2.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
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JAMES
2.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Jeff
Leisure Family
2.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
We reserved this property and the host pulled the reservation out from under us! Despite selecting pay on arrival the host waited until just before check-in to tell us we had to bank wire money to an account, and then didn't honor a new reservation paid through Expedia via credit card. We showed up at our room to find out the key wasn't there and had to book an entirely new reservation somewhere else. If we'd wired money like requested I'd be out my entire fee!
Be careful reserving here, the property looks ok but the manager took our money, immediately ghosted us when challenged upon our finding no key available, only partially refunded us, and we had to file a challenge through Expedia for a full refund.
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Annette
Friends and Family
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
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guillermo
Business
2.0
/10
Reviewed 170 week(s) ago
Expedia Group verified review
My flight was canceled due to the Vancouver airport being closed for three days due to weather. I was finally able to travel to Tulum. Then I asked for some kind of compensation such as changing the date of the stay or cancellation of the reservation for the involuntary loss of my flight, and Anah suites refused to acknowledge my request. I ended up paying double at another neighboring property for my vacation in Tulum.
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Ruben
Leisure Family
10.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
Excellent condominium in a great location!!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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