What do past guests say about Anah Tulum?

Anah Tulum is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Anah Tulum

Name: Anah Tulum
Address: Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Tulum, Estado de Quintana Roo, Mexico, 77760, Av del Sol, Mz 22, Lt 1, Bahía Principe, Estado de Quintana Roo, 77760, Mexico
Rating: 7.2

Hotels

7.2

/10

Pleasant

98 reviews

What Guests Say About Their Stay

Saray

10.0

/ 10

Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.

Annette

10.0

/ 10

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!

Verified traveler

10.0

/ 10

Good excellent condition and the people so helpful and friendly overall excellent

In the Area

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Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

Parking

WiFi

Elevator

Anah Tulum is a hotel is located at Tulum.

Available Room Types in Anah Tulum

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What's around Anah Tulum

Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Tulum, Estado de Quintana Roo, Mexico, 77760

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Location

Anah Tulum is a hotel is located at Tulum.

About Anah Tulum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Anah Tulum.

All facilities in Anah Tulum

Others

Things to Do

Beach umbrella
Outdoor pool
Picnic area
Garden
Beach towel
Clubhouse
Barbecue
Beach sun loungers
Pool sun loungers

Hotel Services

Express check-in
Tours
Luggage storage
Express check-out
Concierge

Public Facilities

Others
Smoke-free area
Safety deposit box
Elevator

General

Reception hall
Parking
Terrace

Business Facilities

Meeting facilities
Business center
Computer station

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accessibilty

Accessible parking

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Golf club

Accommodation Policy & General Information in Anah Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 200 per vehicle (roundtrip)
Pet fee: USD 25 per pet (varies based on length of stay) plus USD 25 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 11:00
Available rooms at Anah Tulum	102
Number of floors in Anah Tulum	3
Another facilities in Anah Tulum	Beach umbrella, Outdoor pool, Picnic area, Garden, Beach towel

Frequently asked question in Anah Tulum

What are available facilities at Anah Tulum?

There are top facilites at Anah Tulum such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Anah Tulum?

The standard check-in time at Anah Tulum is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00

What is the star rating of Anah Tulum

Anah Tulum has a 4.0-star rating.

How many floors does Anah Tulum have?

Anah Tulum has 3.

How many rooms are available at Anah Tulum

Anah Tulum has 102.

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More Reviews from Other Guests in Anah Tulum

Overall Ratings & Reviews Anah Tulum

Other sources (98)

7.2

Pleasant

From 98 reviews

Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

7.2

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Traveler Reviews Anah Tulum

Number of reviews per page

Top reviews

Emmanuel

Leisure Family

4.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Ac did not work and staff was not helpful

Sandra

2.0

/10

Reviewed 59 week(s) ago

The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.

Leisure

2.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.

Diana

6.0

/10

Reviewed 115 week(s) ago

Hotels.com verified review

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.

douglas

2.0

/10

Reviewed 118 week(s) ago

guillermo

Business

2.0

/10

Reviewed 170 week(s) ago

Expedia Group verified review

My flight was canceled due to the Vancouver airport being closed for three days due to weather. I was finally able to travel to Tulum. Then I asked for some kind of compensation such as changing the date of the stay or cancellation of the reservation for the involuntary loss of my flight, and Anah suites refused to acknowledge my request. I ended up paying double at another neighboring property for my vacation in Tulum.

Ruben

Leisure Family

10.0

/10

Reviewed 210 week(s) ago

Expedia Group verified review

Excellent condominium in a great location!!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.