What do past guests say about Casa Chu?

Traveloka users who have stayed at Casa Chu have praised its Service and Facilites, Cleanliness, Room Comfort.

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Casa Chu

Name: Casa Chu
Address: Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, Estado de Morelos, Mexico, 62790, Circuito Santa Fe No. 62, Estado de Morelos, 62790, Mexico
Rating: 9.4

Hotels

9.4

/10

Exceptional

24 reviews

What Guests Say About Their Stay

Rodrigo

10.0

/ 10

Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente

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Manuel A

10.0

/ 10

Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.

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Verified traveler

10.0

/ 10

Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏

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In the Area

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Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, Estado de Morelos, Mexico, 62790

Main Facilities

Swimming Pool

Parking

WiFi

Casa Chu is located in area / city Xochitepec.

Available Room Types in Casa Chu

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What's around Casa Chu

Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, Estado de Morelos, Mexico, 62790

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Discover More About Casa Chu

General

Near Ex Hacienda de Ixtoluca

Location

With a stay at Casa Chu in Xochitepec, you'll be 2.6 mi (4.1 km) from WTC-Morelos Convention Center and 10 mi (16.1 km) from Archaeological Monuments Zone of Xochicalco. This golf hotel is 10.7 mi (17.3 km) from Ex Hacienda de Temixco Parque Acuatico and 10.8 mi (17.4 km) from Tequesquitengo Lake.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

WTC-Morelos Convention Center - 4.1 km / 2.5 mi
Ex Hacienda de Ixtoluca - 7.1 km / 4.4 mi
St. John the Evangelist Church - 9.7 km / 6 mi
Vista Luna - 11.8 km / 7.3 mi
Quinta Puerta de Agua - 13.4 km / 8.4 mi
Hacienda de Chiconcuac - 15.8 km / 9.8 mi
Archaeological Monuments Zone of Xochicalco - 16.1 km / 10 mi
Glorieta de las Alas - 16.3 km / 10.1 mi
Ex Hacienda de Temixco Parque Acuatico - 17.3 km / 10.7 mi
Tequesquitengo Lake - 17.4 km / 10.8 mi
Tecnológico de Monterrey, Cuernavaca Campus - 20.3 km / 12.6 mi
Papalote Museo del Niño - 20.4 km / 12.7 mi
Plaza de Armas & Jardín Juárez - 20.4 km / 12.7 mi
Jardines de México - 20.4 km / 12.7 mi
Iglesia Santo Tomás Apóstol - 20.7 km / 12.9 mi

The preferred airport for Casa Chu is Benito Juarez International Airport (MEX) - 120.1 km / 74.6 mi

Facilities

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Dining

Enjoy a satisfying meal at El Crisol serving guests of Casa Chu. A complimentary continental breakfast is served daily from 9:00 AM to noon.

Rooms

Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Casa Chu

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Things to Do

Romantic proposal packages
Outdoor pool
Garden
Clubhouse
Spa

Hotel Services

Express check-in
Luggage storage
Express check-out
Concierge

General

Parking
Smoking area
Terrace

Food and Drinks

Continental breakfast
Breakfast

Public Facilities

Parking
Safety deposit box

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Business Facilities

Meeting rooms

Sports and Recreations

Billiard

Accommodation Policy & General Information in Casa Chu

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 21:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Swimming Pool, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 21:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Casa Chu	7
Another facilities in Casa Chu	Romantic proposal packages, Outdoor pool, Garden, Clubhouse, Spa

Frequently asked questions about Casa Chu

What are available facilities at Casa Chu?

There are top facilites at Casa Chu such as Swimming Pool, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Casa Chu?

The standard check-in time at Casa Chu is starting from 14:00 - 21:00 while the latest check-out time is at Before 12:00

Does Casa Chu provide breakfast?

Yes, Casa Chu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Casa Chu?

Casa Chu has a 3.5-star rating.

How many rooms are available at Casa Chu?

Casa Chu has 7.

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Casa Chu reviews and ratings

Overall Ratings & Reviews Casa Chu

Other sources (24)

9.4

Exceptional

From 24 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.6

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Traveller Reviews Casa Chu

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Top reviews

LUIS

Leisure Family

6.0

/10

Reviewed 231 week(s) ago

Expedia Group verified review

I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion

Mark

Family

6.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.

Martin

10.0

/10

Reviewed 73 week(s) ago

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 272 week(s) ago

Expedia Group verified review

Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏

HECTOR

with Partner

10.0

/10

Reviewed 274 week(s) ago

Hotels.com verified review

Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable

Christopher

with Partner

8.0

/10

Reviewed 340 week(s) ago

Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.

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Disclaimer

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