What do past guests say about City Express by Marriott Mazatlán?

Traveloka users who have stayed at City Express by Marriott Mazatlán have praised its Location, Cleanliness, Service and Facilites.

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City Express by Marriott Mazatlán

Name: City Express by Marriott Mazatlán
Address: Av. Del Toreo No. 91, Fracc. El Toreo, Mazatlán, Estado de Sinaloa, Mexico, 82120, Av. Del Toreo No. 91, Fracc. El Toreo, Estado de Sinaloa, 82120, Mexico
Rating: 8.4

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8.4

Very Good

1,001 reviews

What Guests Say About Their Stay

Edgar

10.0

/ 10

Its the perfect hotel to stay at a great price. Free breakfast and coffee every morning. Perfect location

Juan Diego

10.0

/ 10

everything was good except that in my morning before leave the room ran without water i dont know why and how much time, but was solved. thanks for your attention!

Margaret A

10.0

/ 10

The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked.

In the Area

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Av. Del Toreo No. 91, Fracc. El Toreo, Mazatlán, Estado de Sinaloa, Mexico, 82120

Main Facilities

Restaurant

24-Hour Front Desk

Staying at City Express by Marriott Mazatlán is a good choice when you are visiting Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around City Express by Marriott Mazatlán

Av. Del Toreo No. 91, Fracc. El Toreo, Mazatlán, Estado de Sinaloa, Mexico, 82120

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Discover More About City Express by Marriott Mazatlán

Location
Staying at City Express by Marriott Mazatlán is a good choice when you are visiting Mazatlán.

About City Express by Marriott Mazatlán

From business event to corporate gathering, City Express by Marriott Mazatlán provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Express by Marriott Mazatlán.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

City Express by Marriott Mazatlán is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, City Express by Marriott Mazatlán is the right place to stay.

All facilities in City Express by Marriott Mazatlán

Swimming Pool

Lobby

Exterior

Others

Restaurant

Transportation

Security

Accessibilty

Disabled access friendly

Public Facilities

Coffee shop
Safety deposit box

Hotel Services

Multilingual staff
24-hour Receptionist

Accommodation Policy & General Information in City Express by Marriott Mazatlán

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

13:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 13:00 - 12:00
Available rooms at City Express by Marriott Mazatlán	110
Number of floors in City Express by Marriott Mazatlán	6
Another facilities in City Express by Marriott Mazatlán	Security, Disabled access friendly, Coffee shop, Safety deposit box, Multilingual staff

Frequently asked questions about City Express by Marriott Mazatlán

What are available facilities at City Express by Marriott Mazatlán?

There are top facilites at City Express by Marriott Mazatlán such as Restaurant, 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at City Express by Marriott Mazatlán?

The standard check-in time at City Express by Marriott Mazatlán is starting from From 15:00 while the latest check-out time is at 13:00 - 12:00

What is the star rating of City Express by Marriott Mazatlán?

City Express by Marriott Mazatlán has a 3.0-star rating.

How many floors does City Express by Marriott Mazatlán have?

City Express by Marriott Mazatlán has 6.

How many rooms are available at City Express by Marriott Mazatlán?

City Express by Marriott Mazatlán has 110.

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City Express by Marriott Mazatlán reviews and ratings

Overall Ratings & Reviews City Express by Marriott Mazatlán

Other sources (1,001)

8.4

Very Good

From 1,001 reviews

Cleanliness

8.6

Room Comfort

8.2

Location

8.8

Service and Facilites

8.6

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Traveller Reviews City Express by Marriott Mazatlán

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Top reviews

Eliseo Andrade

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

On my first day, the housekeeping team tried to enter the room; on one occasion, they didn't even knock—they just opened the door. The room was clean because I had just checked in. On the second day, however, they never came to clean it. Everything else was very good: the pool was clean and the staff very friendly. The breakfast was simple, with the fresh-brewed coffee machine being a highlight.

Edgar

with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Its the perfect hotel to stay at a great price. Free breakfast and coffee every morning. Perfect location

Armando

Leisure with Partner

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Nice

Mona

Leisure with Partner

6.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Room was dated and air conditioner was super noisy. Bathroom sink did not drain properly. Pool was ok and had been retrofitted with a liner that was damaged. Hotel was kept fairly clean. Great location, staff was friendly and helpful. Breakfast had Mexican and western cuisine.

marco antonio

Friends and Family Family

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Good hotel

Juan Diego

Business

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

everything was good except that in my morning before leave the room ran without water i dont know why and how much time, but was solved. thanks for your attention!

Eduardo

Business

8.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Todo bien. Es deseable que revisen los aires acondicionados (splits), para mejorar el sistema de ruido. Con mantenimiento de limpieza se corrige

Aide

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Clean room, Excelent staff, close to restaurantes.

Margaret A

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked.

Jose De Jesus

Business

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Es un hotel sencillo, pero cuenta con todo lo necesario en sus habitaciones, escritorio, plancha, secadora de pelo, clima muy bueno y las camas cómodas y limpias

Mauricio alexander

Friends and Family Family

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Pasamos una noche muy calida y comoda, todo muy limpio, el servico increible y el desayuno muy rico

Hiram

Business and Leisure Family

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

La alberca no sirve, tiene una cubierta de hule, muy sucia, mal aspecto.

Crystal

Leisure

10.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!

ann louise

with Partner

10.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi

Luis

with Partner

10.0

/10

Reviewed 104 week(s) ago

Hotels.com verified review

La estancia fue excelente

Grace

Business

6.0

/10

Reviewed 105 week(s) ago

Hotels.com verified review

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.

LUIS F

with Partner

4.0

/10

Reviewed 114 week(s) ago

Hotels.com verified review

demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO

Alejandro

Friends and Family Family

8.0

/10

Reviewed 115 week(s) ago

Hotels.com verified review

Todo bien solo que no me cambiaron las toallas el primer dia. También la zona del comedor es muy pequeña, no se da abasto con tanto huesped, obviamente la gente se toma su tiempo para consumir sus alimentos, la espera se hace eterna para poder tomar los nuestros.

ADRIANA

Friends and Family Family

10.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Muy cómodo, cerca del malecón, tiendas de autoservicio, el desayuno muy rico, el personal muy atento, la regadera se me hizo muy chiquita, pero todo excelente, lo recomiendo

David

Leisure Family

6.0

/10

Reviewed 130 week(s) ago

Expedia Group verified review

My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.

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Exterior 4 City Express by Marriott Mazatlán

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