El Sueño Hotel & Spa

Hotels
9.0
/10
Exceptional
374 reviews

What Guests Say About Their Stay

Julie

10.0
/ 10
Great location. Nice room and restroom. Was woken up one night at 11:30 by some staff were spraying something with a very loud machine. Hotel was pretty empty when we were there but could see if being noisy if they were busy.

Kristin

10.0
/ 10
First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!

Heber

10.0
/ 10
Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
In the Area
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9 Oriente No. 12 Centro Histórico, Puebla, Estado de Puebla, Mexico, 72500

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
El Sueño Hotel & Spa is a hotel is located at Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Sueño Hotel & Spa

9 Oriente No. 12 Centro Histórico, Puebla, Estado de Puebla, Mexico, 72500
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Lobby El Sueño Hotel & Spa
Exterior 2 El Sueño Hotel & Spa

Discover More About El Sueño Hotel & Spa

General


Near Zócalo de Puebla

Location


With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, a 4-minute drive from Zócalo de Puebla and 7 minutes from Angelopolis Commercial Center. This spa hotel is 11 mi (17.6 km) from Africam Safari and 8.3 mi (13.3 km) from Great Pyramid of Cholula.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Amparo Museum - 0.3 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.2 mi
Zócalo de Puebla - 0.5 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Iglesia de la Compañía - 0.7 km / 0.4 mi
Street of Candies - 0.8 km / 0.5 mi
Santo Domingo Church - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi
Rosario Chapel - 0.8 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi
Ovando Bridge - 0.8 km / 0.5 mi
El Parian Market - 0.9 km / 0.5 mi
Guardian Angel - 0.9 km / 0.5 mi

The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in El Sueño Hotel & Spa

Swimming Pool El Sueño Hotel & Spa
Swimming Pool
Functional Hall El Sueño Hotel & Spa
Functional Hall
Common Space El Sueño Hotel & Spa
Common Space
Lobby El Sueño Hotel & Spa
Lobby
Exterior El Sueño Hotel & Spa
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Things to Do

  • Spa
  • Library

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Valet parking

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in El Sueño Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Minimum guest age is 18, No rollaway/extra beds available, Caters to adults only, Noise-free rooms not guaranteed, Children not allowed, No elevators
  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Sueño Hotel & Spa
20
Number of floors in El Sueño Hotel & Spa
2
Another facilities in El Sueño Hotel & Spa
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked questions about El Sueño Hotel & Spa

What are available facilities at El Sueño Hotel & Spa?
There are top facilites at El Sueño Hotel & Spa such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Sueño Hotel & Spa?
The standard check-in time at El Sueño Hotel & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does El Sueño Hotel & Spa provide breakfast?
Yes, El Sueño Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Sueño Hotel & Spa?
El Sueño Hotel & Spa has a 4.0-star rating.
How many floors does El Sueño Hotel & Spa have?
El Sueño Hotel & Spa has 2.
See All

El Sueño Hotel & Spa reviews and ratings

9.0
Exceptional
From 374 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
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See All

Traveller Reviews El Sueño Hotel & Spa

Number of reviews per page
20
40
Top reviews
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Nice room and restroom. Was woken up one night at 11:30 by some staff were spraying something with a very loud machine. Hotel was pretty empty when we were there but could see if being noisy if they were busy.
Mr
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Noisy room next to nightclub and toilet has a bad smell
Ruben
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very limited choices
Jesus
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buen area bobito hotel pero requiere mantenimiento y mayor limpieza
Ireri
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Si el personal muy amable
Brendan
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great stay
Farah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was perfectly reasonable and our room (junior suite) was on the roof so was quiet for most of the stay. The stairs to the room were unlit and we couldn’t find the switch. We asked the staff on the first night to switch it on but it wasn’t switched on on the second night, so not ideal. We had to ask for our free drink and when it was given we weren’t allowed - it seemed - to drink it at the bar but instead had to have it in our room. The room itself was spacious and clean, with very good access to the local sights.
Read More
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!
Francisco Mendez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was as i expected
Heber
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
Ashleigh
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
Barry
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property was very clean, close to the main attraction, the staff was very friendly.
MARTHA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

ok
Ricardo
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

El lugar increíble, muy bien el restaurante y la atención con el capitán Carlos inmejorable, todo de maravilla.
Jorge
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable.
Eliel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon!
Read More
Jorge
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Great place!
Jessenia
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Great service and charming hotel in the heart of the historic center.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 El Sueño Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 374 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews El Sueño Hotel & Spa

Number of reviews per page
20
40
Top reviews
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Nice room and restroom. Was woken up one night at 11:30 by some staff were spraying something with a very loud machine. Hotel was pretty empty when we were there but could see if being noisy if they were busy.
Mr
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Noisy room next to nightclub and toilet has a bad smell
Ruben
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very limited choices
Jesus
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buen area bobito hotel pero requiere mantenimiento y mayor limpieza
Ireri
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Si el personal muy amable
Brendan
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great stay
Farah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was perfectly reasonable and our room (junior suite) was on the roof so was quiet for most of the stay. The stairs to the room were unlit and we couldn’t find the switch. We asked the staff on the first night to switch it on but it wasn’t switched on on the second night, so not ideal. We had to ask for our free drink and when it was given we weren’t allowed - it seemed - to drink it at the bar but instead had to have it in our room. The room itself was spacious and clean, with very good access to the local sights.
Read More
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!
Francisco Mendez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was as i expected
Heber
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
Ashleigh
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
Barry
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property was very clean, close to the main attraction, the staff was very friendly.
MARTHA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

ok
Ricardo
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

El lugar increíble, muy bien el restaurante y la atención con el capitán Carlos inmejorable, todo de maravilla.
Jorge
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable.
Eliel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon!
Read More
Jorge
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Great place!
Jessenia
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Great service and charming hotel in the heart of the historic center.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Number of reviews per page
20
40