El Sueño Hotel & Spa

Hotels
9.0
/10
Exceptional
374 reviews

What Guests Say About Their Stay

Kristin

10.0
/ 10
First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!

Heber

10.0
/ 10
Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla

Ashleigh

10.0
/ 10
Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
In the Area
See Map
9 Oriente No. 12 Centro Histórico, Puebla, Estado de Puebla, Mexico, 72500

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
El Sueño Hotel & Spa is a hotel is located at Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around El Sueño Hotel & Spa

9 Oriente No. 12 Centro Histórico, Puebla, Estado de Puebla, Mexico, 72500
Discover More Places
Others El Sueño Hotel & Spa
Others 2 El Sueño Hotel & Spa

Discover More About El Sueño Hotel & Spa

Location


El Sueño Hotel & Spa is a hotel is located at Puebla.

About El Sueño Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from El Sueño Hotel & Spa exclusively for you.

El Sueño Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at El Sueño Hotel & Spa.

All facilities in El Sueño Hotel & Spa

Others El Sueño Hotel & Spa
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Spa
  • Indoor pool
  • Library

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Valet parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in El Sueño Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Sueño Hotel & Spa
20
Number of floors in El Sueño Hotel & Spa
2
Another facilities in El Sueño Hotel & Spa
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in El Sueño Hotel & Spa

What are available facilities at El Sueño Hotel & Spa?
There are top facilites at El Sueño Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Sueño Hotel & Spa?
The standard check-in time at El Sueño Hotel & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does El Sueño Hotel & Spa provide breakfast?
Yes, El Sueño Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Sueño Hotel & Spa?
El Sueño Hotel & Spa is a 4.0-star hotel.
How many floors does El Sueño Hotel & Spa have?
El Sueño Hotel & Spa has 2 floors.
See All

More Reviews from Other Guests in El Sueño Hotel & Spa

9.0
Exceptional
From 374 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Sueño Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jesus
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Buen area bobito hotel pero requiere mantenimiento y mayor limpieza
Ireri
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Si el personal muy amable
Brendan
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Farah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was perfectly reasonable and our room (junior suite) was on the roof so was quiet for most of the stay. The stairs to the room were unlit and we couldn’t find the switch. We asked the staff on the first night to switch it on but it wasn’t switched on on the second night, so not ideal. We had to ask for our free drink and when it was given we weren’t allowed - it seemed - to drink it at the bar but instead had to have it in our room. The room itself was spacious and clean, with very good access to the local sights.
Read More
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!
Francisco Mendez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was as i expected
Heber
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
Ashleigh
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
Barry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property was very clean, close to the main attraction, the staff was very friendly.
MARTHA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

ok
Ricardo
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

El lugar increíble, muy bien el restaurante y la atención con el capitán Carlos inmejorable, todo de maravilla.
Jorge
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable.
Eliel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon!
Read More
Jorge
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great place!
Jessenia
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Carlos
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Great service and charming hotel in the heart of the historic center.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Arleen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Love the people that work there!!!
Gary
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

⭐️⭐️⭐️⭐️⭐️ Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure. The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable. Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus. As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously. The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable. The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla. And the myriad of other amenities? Simply exceptional. Highly recommended!
Read More
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 El Sueño Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 374 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Sueño Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jesus
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Buen area bobito hotel pero requiere mantenimiento y mayor limpieza
Ireri
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Si el personal muy amable
Brendan
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Farah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was perfectly reasonable and our room (junior suite) was on the roof so was quiet for most of the stay. The stairs to the room were unlit and we couldn’t find the switch. We asked the staff on the first night to switch it on but it wasn’t switched on on the second night, so not ideal. We had to ask for our free drink and when it was given we weren’t allowed - it seemed - to drink it at the bar but instead had to have it in our room. The room itself was spacious and clean, with very good access to the local sights.
Read More
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!
Francisco Mendez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was as i expected
Heber
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
Ashleigh
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
Barry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property was very clean, close to the main attraction, the staff was very friendly.
MARTHA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

ok
Ricardo
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

El lugar increíble, muy bien el restaurante y la atención con el capitán Carlos inmejorable, todo de maravilla.
Jorge
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable.
Eliel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon!
Read More
Jorge
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great place!
Jessenia
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Carlos
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Great service and charming hotel in the heart of the historic center.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Arleen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Love the people that work there!!!
Gary
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

⭐️⭐️⭐️⭐️⭐️ Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure. The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable. Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus. As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously. The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable. The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla. And the myriad of other amenities? Simply exceptional. Highly recommended!
Read More
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
Number of reviews per page
20
40