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Emporio Ixtapa - with Optional All Inclusive

Resorts
8.6
/10
Very Good
1,096 reviews

What Guests Say About Their Stay

Greggory

10.0
/ 10
The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!

Zee

10.0
/ 10
Staff are fantastic. My ocean view room was on the corner so had 2 windows with 2 different views. An older hotel but has been updated. Remember this is a Mexican hotel and the majority of guests are Mexican families. That is what I like about it but others not so much.

Gregory Webb

10.0
/ 10
Upon entering Hotel Emporio Ixtapa in February, I sadly missed seeing Abigail at reception. She is truly a treasure of an employee who always greeted me and welcomed with a smile and enthusiasm on my many visits to this hotel. She was an exemplary employee who took the extra effort to offer me and many guests attentive service and a positive, energetic interaction and she will be sorely missed. In spite of this and other recent changes at the hotel, including price increases in the buffet breakfast and parrillada dinners, I managed to thoroughly enjoy my stay. I received excellent attention when I dined three times at the Arrecife restaurant from Capitana Angeles and the wait staff. The ocean view room never disappoints with spectacular views and cool air conditioning to go along with the very comfortable king-sized bed. I return to this hotel because of the staff members who have a very good attitude and I always feel at home when I stay here. I also enjoy the central location and proximity of local shopping, market and bike rental store options. The staff did an incredible job in dealing with a tense couple of days after the assassination of Mencho, the narco leader, and the impact the shutdown had on blocked highways and a complete countrywide shutdown of services, transportation and a stay in place order for tourists. The staff is to be commended on their flexibility of finding alternative transportation to arrive at work and providing timely updates to guests.
In the Area
See Map
Boulevard Ixtapa S.n., Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Emporio Ixtapa - with Optional All Inclusive is located in area / city Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emporio Ixtapa - with Optional All Inclusive

Boulevard Ixtapa S.n., Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
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Exterior Emporio Ixtapa - with Optional All Inclusive
Exterior 2 Emporio Ixtapa - with Optional All Inclusive

Discover More About Emporio Ixtapa - with Optional All Inclusive

General


Near El Palmar Beach

Location


A stay at Emporio Ixtapa - with Optional All Inclusive places you in the heart of Ixtapa, within a 5-minute drive of Marina Ixtapa and El Palmar Beach. This beach resort is 5 mi (8 km) from Linda Beach and 5.4 mi (8.7 km) from La Madera Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Magic World Aquapark - 0.5 km / 0.3 mi
El Palmar Beach - 0.6 km / 0.4 mi
Magic World Aquatic Park - 0.6 km / 0.4 mi
Delfiniti - 0.8 km / 0.5 mi
Marina Ixtapa - 1.6 km / 1 mi
Vista Hermosa Beach - 1.9 km / 1.2 mi
Marina Ixtapa Golf Club - 2 km / 1.2 mi
Ixtapa Golf Course - 2.8 km / 1.7 mi
Quieta Beach - 6.9 km / 4.3 mi
Playa Azul Grand - 7.1 km / 4.4 mi
Sacrificio Beach - 7.2 km / 4.5 mi
Cocodrilario - 7.7 km / 4.8 mi
Contramar Beach - 7.9 km / 4.9 mi
Linda Beach - 8 km / 5 mi
Municipal Market - 8.2 km / 5.1 mi

The preferred airport for Emporio Ixtapa - with Optional All Inclusive is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.1 km / 11.2 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ixtapa? This resort has 10 square feet (1 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Dining


Enjoy international cuisine at Condimento, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 219 guestrooms featuring iPod docking stations and LCD televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Emporio Ixtapa - with Optional All Inclusive

Swimming Pool Emporio Ixtapa - with Optional All Inclusive
Swimming Pool
Entertainment Facility Emporio Ixtapa - with Optional All Inclusive
Entertainment Facility
Fitness Center Emporio Ixtapa - with Optional All Inclusive
Fitness Center
Functional Hall Emporio Ixtapa - with Optional All Inclusive
Functional Hall
Common Space Emporio Ixtapa - with Optional All Inclusive
Common Space

Things to Do

  • Shops
  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • TV lounge
  • Health club
  • Garden
  • Spa
  • Sauna
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Volleyball
  • Billiard
  • Tennis court

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Children games
  • Children pool

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon

Transportation

  • Limited parking

General

  • Banquet

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Emporio Ixtapa - with Optional All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emporio Ixtapa - with Optional All Inclusive
219
Number of floors in Emporio Ixtapa - with Optional All Inclusive
11
Another facilities in Emporio Ixtapa - with Optional All Inclusive
Shops, Romantic proposal packages, Outdoor pool, Private beach, TV lounge

Frequently asked questions about Emporio Ixtapa - with Optional All Inclusive

What are available facilities at Emporio Ixtapa - with Optional All Inclusive?
There are top facilites at Emporio Ixtapa - with Optional All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Emporio Ixtapa - with Optional All Inclusive?
The standard check-in time at Emporio Ixtapa - with Optional All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Emporio Ixtapa - with Optional All Inclusive provide breakfast?
Yes, Emporio Ixtapa - with Optional All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emporio Ixtapa - with Optional All Inclusive?
Emporio Ixtapa - with Optional All Inclusive has a 3.5-star rating.
How many floors does Emporio Ixtapa - with Optional All Inclusive have?
Emporio Ixtapa - with Optional All Inclusive has 11.
See All

Emporio Ixtapa - with Optional All Inclusive reviews and ratings

8.6
Very Good
From 1,096 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Emporio Ixtapa - with Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Greggory
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!
Read More
joan
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very good and meals tasted good to eat. Bedroom beds are very comfortable and clean room! Swimming pool area very clean. Staff was very friendly!
jim
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A great room with a wonderful ocean view.
Zee
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are fantastic. My ocean view room was on the corner so had 2 windows with 2 different views. An older hotel but has been updated. Remember this is a Mexican hotel and the majority of guests are Mexican families. That is what I like about it but others not so much.
Dave
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Manager Geogiana at the reception attended to all my needs.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room with ocean view and food is good!
Herman
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to wait around 2 hours for room to be ready. Booked jr suite king but ended up in jr 2 queen. Had booked 3 months ahead.
Paula Jean
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Gregory Webb
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Upon entering Hotel Emporio Ixtapa in February, I sadly missed seeing Abigail at reception. She is truly a treasure of an employee who always greeted me and welcomed with a smile and enthusiasm on my many visits to this hotel. She was an exemplary employee who took the extra effort to offer me and many guests attentive service and a positive, energetic interaction and she will be sorely missed. In spite of this and other recent changes at the hotel, including price increases in the buffet breakfast and parrillada dinners, I managed to thoroughly enjoy my stay. I received excellent attention when I dined three times at the Arrecife restaurant from Capitana Angeles and the wait staff. The ocean view room never disappoints with spectacular views and cool air conditioning to go along with the very comfortable king-sized bed. I return to this hotel because of the staff members who have a very good attitude and I always feel at home when I stay here. I also enjoy the central location and proximity of local shopping, market and bike rental store options. The staff did an incredible job in dealing with a tense couple of days after the assassination of Mencho, the narco leader, and the impact the shutdown had on blocked highways and a complete countrywide shutdown of services, transportation and a stay in place order for tourists. The staff is to be commended on their flexibility of finding alternative transportation to arrive at work and providing timely updates to guests.
Read More
Susan
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place. Wish it was quieter. Too noisy all of the time, and until late every night. Exhausting.
Cynthia
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was ultra clean and impeccable service from our housekeeper. Fresh towel and flower arrangements every day and amenities replaced only when required, which was good to see. Hotel staff were extraordinarily friendly and accommodating. Only two concerns. 1. The NOISE was over the top! Unnecessarily LOUD music at the pool, all day, every day. I can see during aquacize or other group gatherings, but not all day every day. Also, very loud music in the lobby seating area all day! There is no quiet place to sit and read or have a conversation. I had several days when I had to leave because of headaches. 2. The food has declined somewhat since last year. The quality and service was inconsistent. We found the coffee bar in the lobby had the only decent coffee. We would love to return next year, but unless these concerns are addressed we may look elsewhere. Gracias to all the lovely staff. We appreciate your hard work ❤️
Read More
Lesley
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights.
Read More
Phyllis
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful location with attentive staff. Saul, a senior manager went above and beyond. Restaurant was very good. There was some language issues but, for the most part, it all went smoothly.
Kenneth
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Aid for an ocean view king room - they said had no more- too bad
Jodi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room upgraded to beach view, friendly staff, beautiful grounds
Ross Anthony
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was very clean. Staff were very courteous. Quite noisy at night music or events seemed to go to at least 1am every night. Compared to other properties on the strip it it appears to be loud almost 24 hours a day. Maybe not the ideal property for seniors which we are.
Jorge
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Toda mi estadía estuvo muy bien sin ningún problema
Linda
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It is clean, comfortable beds and pillows, and super friendly staff. And great location, plenty of beach chairs.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Located on the beach in Ixtapa
Number of reviews per page
20
40

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Others 4 Emporio Ixtapa - with Optional All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,096 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Emporio Ixtapa - with Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Greggory
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!
Read More
joan
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very good and meals tasted good to eat. Bedroom beds are very comfortable and clean room! Swimming pool area very clean. Staff was very friendly!
jim
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A great room with a wonderful ocean view.
Zee
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are fantastic. My ocean view room was on the corner so had 2 windows with 2 different views. An older hotel but has been updated. Remember this is a Mexican hotel and the majority of guests are Mexican families. That is what I like about it but others not so much.
Dave
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Manager Geogiana at the reception attended to all my needs.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room with ocean view and food is good!
Herman
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to wait around 2 hours for room to be ready. Booked jr suite king but ended up in jr 2 queen. Had booked 3 months ahead.
Paula Jean
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Gregory Webb
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Upon entering Hotel Emporio Ixtapa in February, I sadly missed seeing Abigail at reception. She is truly a treasure of an employee who always greeted me and welcomed with a smile and enthusiasm on my many visits to this hotel. She was an exemplary employee who took the extra effort to offer me and many guests attentive service and a positive, energetic interaction and she will be sorely missed. In spite of this and other recent changes at the hotel, including price increases in the buffet breakfast and parrillada dinners, I managed to thoroughly enjoy my stay. I received excellent attention when I dined three times at the Arrecife restaurant from Capitana Angeles and the wait staff. The ocean view room never disappoints with spectacular views and cool air conditioning to go along with the very comfortable king-sized bed. I return to this hotel because of the staff members who have a very good attitude and I always feel at home when I stay here. I also enjoy the central location and proximity of local shopping, market and bike rental store options. The staff did an incredible job in dealing with a tense couple of days after the assassination of Mencho, the narco leader, and the impact the shutdown had on blocked highways and a complete countrywide shutdown of services, transportation and a stay in place order for tourists. The staff is to be commended on their flexibility of finding alternative transportation to arrive at work and providing timely updates to guests.
Read More
Susan
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place. Wish it was quieter. Too noisy all of the time, and until late every night. Exhausting.
Cynthia
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was ultra clean and impeccable service from our housekeeper. Fresh towel and flower arrangements every day and amenities replaced only when required, which was good to see. Hotel staff were extraordinarily friendly and accommodating. Only two concerns. 1. The NOISE was over the top! Unnecessarily LOUD music at the pool, all day, every day. I can see during aquacize or other group gatherings, but not all day every day. Also, very loud music in the lobby seating area all day! There is no quiet place to sit and read or have a conversation. I had several days when I had to leave because of headaches. 2. The food has declined somewhat since last year. The quality and service was inconsistent. We found the coffee bar in the lobby had the only decent coffee. We would love to return next year, but unless these concerns are addressed we may look elsewhere. Gracias to all the lovely staff. We appreciate your hard work ❤️
Read More
Lesley
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights.
Read More
Phyllis
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful location with attentive staff. Saul, a senior manager went above and beyond. Restaurant was very good. There was some language issues but, for the most part, it all went smoothly.
Kenneth
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Aid for an ocean view king room - they said had no more- too bad
Jodi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room upgraded to beach view, friendly staff, beautiful grounds
Ross Anthony
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was very clean. Staff were very courteous. Quite noisy at night music or events seemed to go to at least 1am every night. Compared to other properties on the strip it it appears to be loud almost 24 hours a day. Maybe not the ideal property for seniors which we are.
Jorge
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Toda mi estadía estuvo muy bien sin ningún problema
Linda
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It is clean, comfortable beds and pillows, and super friendly staff. And great location, plenty of beach chairs.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Located on the beach in Ixtapa
Number of reviews per page
20
40