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Emporio Ixtapa - with Optional All Inclusive

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8.6
/10
Very Good
1,113 reviews

What Guests Say About Their Stay

Greg

10.0
/ 10
I always stay in Hotel Emporio on my visits to Ixtapa. However, during each of my 3 visits so far in 2026, they have been doing some kind of remodeling, painting or some other inconvenient activity that it bothersome to some or many guests. Aside from that, upon each visit I find out that one of my favorite employees is no longer with the hotel and this is disappointing. However, I always receive great service from the positive and friendly employees and I always enjoy my stay at the hotel. I love the location which is close to much shopping, bicycle rental and convenience stores. The combi and taxi transportation is easily accessed her, also. The weather on this visit was rather hot and humid and Google described many days as ¨excessive heat advisory¨. Hotel room airconditioning worked fantastic! I would like to give a special shout out to the following employees who excelled during my week long stay. Ángeles and Yeraldi were stellar at the Arrecife restaurant. Brisa was magnificent with her sandwiches and ice cream at the Deli. Georgina was pleasant and helpful at reception and Julián was superb as bellboy at the entrance. Of course, Rosa on the entertainment or animation staff was her regular enthusiastic and welcoming self spinning the hit music and guiding the many activities. I plan to return at the end of the year when the heat and humidity subside to a more seasonably comfortable level.

Lidia

10.0
/ 10
Emporio Ixtapa Hotel was nice. The staff is very welcoming from start to finish, the food options were good. The room cleaning was punctual like always and everyone always answered questions very nicely. It’s not a luxurious hotel, but I would much rather stay at a central location hotel with amazing staff, good food, than an expensive hotel with the a bad beach, horrible food and workers who think they’re all that and a bag of chips. I would stay there again and again!

Greggory

10.0
/ 10
The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!
In the Area
See Map
Boulevard Ixtapa S.n., Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Emporio Ixtapa - with Optional All Inclusive is located in area / city Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emporio Ixtapa - with Optional All Inclusive

Boulevard Ixtapa S.n., Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
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Exterior Emporio Ixtapa - with Optional All Inclusive
Exterior 2 Emporio Ixtapa - with Optional All Inclusive

Discover More About Emporio Ixtapa - with Optional All Inclusive

General


In Ixtapa (El Palomar)

Location


A stay at Emporio Ixtapa - with Optional All Inclusive places you in the heart of Ixtapa, within a 5-minute drive of Marina Ixtapa and El Palmar Beach. This beach resort is 5 mi (8 km) from Linda Beach and 5.4 mi (8.7 km) from La Madera Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Magic World Aquapark - 0.5 km / 0.3 mi
El Palmar Beach - 0.6 km / 0.4 mi
Magic World Aquatic Park - 0.6 km / 0.4 mi
Delfiniti - 0.8 km / 0.5 mi
Marina Ixtapa - 1.6 km / 1 mi
Vista Hermosa Beach - 1.9 km / 1.2 mi
Marina Ixtapa Golf Club - 2 km / 1.2 mi
Ixtapa Golf Course - 2.8 km / 1.7 mi
Quieta Beach - 6.9 km / 4.3 mi
Playa Azul Grand - 7.1 km / 4.4 mi
Cocodrilario - 7.7 km / 4.8 mi
Contramar Beach - 7.9 km / 4.9 mi
Linda Beach - 8 km / 5 mi
Municipal Market - 8.2 km / 5.1 mi
Kioto Plaza - 8.2 km / 5.1 mi

The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.1 km / 11.2 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ixtapa? This resort has 10 square feet (1 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Dining


Enjoy international cuisine at Condimento, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Stay in one of 219 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Emporio Ixtapa - with Optional All Inclusive

Swimming Pool Emporio Ixtapa - with Optional All Inclusive
Swimming Pool
Entertainment Facility Emporio Ixtapa - with Optional All Inclusive
Entertainment Facility
Fitness Center Emporio Ixtapa - with Optional All Inclusive
Fitness Center
Functional Hall Emporio Ixtapa - with Optional All Inclusive
Functional Hall
Common Space Emporio Ixtapa - with Optional All Inclusive
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • TV lounge
  • Health club
  • Garden
  • Spa
  • Sauna
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Volleyball
  • Billiard
  • Tennis court

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Children games
  • Children pool

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms

Transportation

  • Limited parking

General

  • Banquet

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Emporio Ixtapa - with Optional All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emporio Ixtapa - with Optional All Inclusive
219
Number of floors in Emporio Ixtapa - with Optional All Inclusive
11
Another facilities in Emporio Ixtapa - with Optional All Inclusive
Romantic proposal packages, Outdoor pool, Private beach, TV lounge, Health club

Frequently asked questions about Emporio Ixtapa - with Optional All Inclusive

What are available facilities at Emporio Ixtapa - with Optional All Inclusive?
There are top facilites at Emporio Ixtapa - with Optional All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Emporio Ixtapa - with Optional All Inclusive?
The standard check-in time at Emporio Ixtapa - with Optional All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Emporio Ixtapa - with Optional All Inclusive provide breakfast?
Yes, Emporio Ixtapa - with Optional All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emporio Ixtapa - with Optional All Inclusive?
Emporio Ixtapa - with Optional All Inclusive has a 3.5-star rating.
How many floors does Emporio Ixtapa - with Optional All Inclusive have?
Emporio Ixtapa - with Optional All Inclusive has 11.
See All

Emporio Ixtapa - with Optional All Inclusive reviews and ratings

8.6
Very Good
From 1,113 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Emporio Ixtapa - with Optional All Inclusive

Number of reviews per page
20
40
Top reviews
john
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

n/a
Greg
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I always stay in Hotel Emporio on my visits to Ixtapa. However, during each of my 3 visits so far in 2026, they have been doing some kind of remodeling, painting or some other inconvenient activity that it bothersome to some or many guests. Aside from that, upon each visit I find out that one of my favorite employees is no longer with the hotel and this is disappointing. However, I always receive great service from the positive and friendly employees and I always enjoy my stay at the hotel. I love the location which is close to much shopping, bicycle rental and convenience stores. The combi and taxi transportation is easily accessed her, also. The weather on this visit was rather hot and humid and Google described many days as ¨excessive heat advisory¨. Hotel room airconditioning worked fantastic! I would like to give a special shout out to the following employees who excelled during my week long stay. Ángeles and Yeraldi were stellar at the Arrecife restaurant. Brisa was magnificent with her sandwiches and ice cream at the Deli. Georgina was pleasant and helpful at reception and Julián was superb as bellboy at the entrance. Of course, Rosa on the entertainment or animation staff was her regular enthusiastic and welcoming self spinning the hit music and guiding the many activities. I plan to return at the end of the year when the heat and humidity subside to a more seasonably comfortable level.
Read More
Marco
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Especificar mejor lo que quieren como habitación
Gary
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

X
Lidia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Emporio Ixtapa Hotel was nice. The staff is very welcoming from start to finish, the food options were good. The room cleaning was punctual like always and everyone always answered questions very nicely. It’s not a luxurious hotel, but I would much rather stay at a central location hotel with amazing staff, good food, than an expensive hotel with the a bad beach, horrible food and workers who think they’re all that and a bag of chips. I would stay there again and again!
Read More
Jasmine Guadalupe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food was great
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s in need of updates. Ac in our room broke and wasn’t fixed after letting them know first thing in the am until a second call was made at 5pm. The first fix was to open a window in +33degrees
Mitchell
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice property. Pool area and beach are awesome. Lots of dining and shopping options right across the street.
GILBERTO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All was excelent. Just little inconvinients en elevator
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a wonderful time. The Emporio fulfilled all expectations!
jorge
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel are very good location close to everything; restaurants,bars, shopping stores; transportation; great food and a lot of variety; nice bed and pillows;
Atanacio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Always a great time here.
GABRIELA
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff. The property only had one functioning elevator which was awful. We paid for the all inclusive and the food was delicious.However, reservations are required in order to have dinner on the property. We failed to make reservations two days in a row because they no longer had availability at their restaurants.
Greggory
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!
Read More
joan
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was very good and meals tasted good to eat. Bedroom beds are very comfortable and clean room! Swimming pool area very clean. Staff was very friendly!
jim
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A great room with a wonderful ocean view.
Zee
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff are fantastic. My ocean view room was on the corner so had 2 windows with 2 different views. An older hotel but has been updated. Remember this is a Mexican hotel and the majority of guests are Mexican families. That is what I like about it but others not so much.
Dave
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Manager Geogiana at the reception attended to all my needs.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room with ocean view and food is good!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Emporio Ixtapa - with Optional All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,113 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Emporio Ixtapa - with Optional All Inclusive

Number of reviews per page
20
40
Top reviews
john
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

n/a
Greg
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I always stay in Hotel Emporio on my visits to Ixtapa. However, during each of my 3 visits so far in 2026, they have been doing some kind of remodeling, painting or some other inconvenient activity that it bothersome to some or many guests. Aside from that, upon each visit I find out that one of my favorite employees is no longer with the hotel and this is disappointing. However, I always receive great service from the positive and friendly employees and I always enjoy my stay at the hotel. I love the location which is close to much shopping, bicycle rental and convenience stores. The combi and taxi transportation is easily accessed her, also. The weather on this visit was rather hot and humid and Google described many days as ¨excessive heat advisory¨. Hotel room airconditioning worked fantastic! I would like to give a special shout out to the following employees who excelled during my week long stay. Ángeles and Yeraldi were stellar at the Arrecife restaurant. Brisa was magnificent with her sandwiches and ice cream at the Deli. Georgina was pleasant and helpful at reception and Julián was superb as bellboy at the entrance. Of course, Rosa on the entertainment or animation staff was her regular enthusiastic and welcoming self spinning the hit music and guiding the many activities. I plan to return at the end of the year when the heat and humidity subside to a more seasonably comfortable level.
Read More
Marco
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Especificar mejor lo que quieren como habitación
Gary
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

X
Lidia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Emporio Ixtapa Hotel was nice. The staff is very welcoming from start to finish, the food options were good. The room cleaning was punctual like always and everyone always answered questions very nicely. It’s not a luxurious hotel, but I would much rather stay at a central location hotel with amazing staff, good food, than an expensive hotel with the a bad beach, horrible food and workers who think they’re all that and a bag of chips. I would stay there again and again!
Read More
Jasmine Guadalupe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food was great
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s in need of updates. Ac in our room broke and wasn’t fixed after letting them know first thing in the am until a second call was made at 5pm. The first fix was to open a window in +33degrees
Mitchell
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice property. Pool area and beach are awesome. Lots of dining and shopping options right across the street.
GILBERTO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All was excelent. Just little inconvinients en elevator
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a wonderful time. The Emporio fulfilled all expectations!
jorge
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel are very good location close to everything; restaurants,bars, shopping stores; transportation; great food and a lot of variety; nice bed and pillows;
Atanacio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Always a great time here.
GABRIELA
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff. The property only had one functioning elevator which was awful. We paid for the all inclusive and the food was delicious.However, reservations are required in order to have dinner on the property. We failed to make reservations two days in a row because they no longer had availability at their restaurants.
Greggory
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!
Read More
joan
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was very good and meals tasted good to eat. Bedroom beds are very comfortable and clean room! Swimming pool area very clean. Staff was very friendly!
jim
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A great room with a wonderful ocean view.
Zee
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff are fantastic. My ocean view room was on the corner so had 2 windows with 2 different views. An older hotel but has been updated. Remember this is a Mexican hotel and the majority of guests are Mexican families. That is what I like about it but others not so much.
Dave
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Manager Geogiana at the reception attended to all my needs.
Allen
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room with ocean view and food is good!
Number of reviews per page
20
40