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Emporio Ixtapa - with Optional All Inclusive

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8.4
/10
Very Good
1,120 reviews

What Guests Say About Their Stay

Noel cuevas

10.0
/ 10
Excellent hotel, I was there for two nights , the staff was great the breakfast, lunch and dinner buffet was so good it was a pleasure to be there,all my family loved it , I highly recommended we did the all inclusive so we can enjoy even better. They treat us like a boss they are aswome!! Highly recommended!

Greg

10.0
/ 10
I always stay in Hotel Emporio on my visits to Ixtapa. However, during each of my 3 visits so far in 2026, they have been doing some kind of remodeling, painting or some other inconvenient activity that it bothersome to some or many guests. Aside from that, upon each visit I find out that one of my favorite employees is no longer with the hotel and this is disappointing. However, I always receive great service from the positive and friendly employees and I always enjoy my stay at the hotel. I love the location which is close to much shopping, bicycle rental and convenience stores. The combi and taxi transportation is easily accessed her, also. The weather on this visit was rather hot and humid and Google described many days as ¨excessive heat advisory¨. Hotel room airconditioning worked fantastic! I would like to give a special shout out to the following employees who excelled during my week long stay. Ángeles and Yeraldi were stellar at the Arrecife restaurant. Brisa was magnificent with her sandwiches and ice cream at the Deli. Georgina was pleasant and helpful at reception and Julián was superb as bellboy at the entrance. Of course, Rosa on the entertainment or animation staff was her regular enthusiastic and welcoming self spinning the hit music and guiding the many activities. I plan to return at the end of the year when the heat and humidity subside to a more seasonably comfortable level.

Lidia

10.0
/ 10
Emporio Ixtapa Hotel was nice. The staff is very welcoming from start to finish, the food options were good. The room cleaning was punctual like always and everyone always answered questions very nicely. It’s not a luxurious hotel, but I would much rather stay at a central location hotel with amazing staff, good food, than an expensive hotel with the a bad beach, horrible food and workers who think they’re all that and a bag of chips. I would stay there again and again!
In the Area
See Map
Boulevard Ixtapa S.n., Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

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This accommodation offers:
Outdoor pool
Private beach
Poolside bar
Tennis court
Billiard
Volleyball
Children pool
Laundry service
Luggage storage
Elevator
Garden
Health club
Fitness center
Emporio Ixtapa - with Optional All Inclusive is located in area / city Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emporio Ixtapa - with Optional All Inclusive

Boulevard Ixtapa S.n., Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
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Exterior Emporio Ixtapa - with Optional All Inclusive
Exterior 2 Emporio Ixtapa - with Optional All Inclusive

Discover More About Emporio Ixtapa - with Optional All Inclusive

General
In Ixtapa (El Palomar)

Location
A stay at Emporio Ixtapa - with Optional All Inclusive places you in the heart of Ixtapa, within a 5-minute drive of Marina Ixtapa and El Palmar Beach. This beach resort is 5 mi (8 km) from Linda Beach and 5.4 mi (8.7 km) from La Madera Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Magic World Aquapark - 0.5 km / 0.3 mi
El Palmar Beach - 0.6 km / 0.4 mi
Magic World Aquatic Park - 0.6 km / 0.4 mi
Delfiniti - 0.8 km / 0.5 mi
Marina Ixtapa - 1.6 km / 1 mi
Vista Hermosa Beach - 1.9 km / 1.2 mi
Marina Ixtapa Golf Club - 2 km / 1.2 mi
Ixtapa Golf Course - 2.8 km / 1.7 mi
Quieta Beach - 6.9 km / 4.3 mi
Playa Azul Grand - 7.1 km / 4.4 mi
Cocodrilario - 7.7 km / 4.8 mi
Linda Beach - 8 km / 5 mi
Municipal Market - 8.2 km / 5.1 mi
Kioto Plaza - 8.2 km / 5.1 mi
Principal Beach - 8.3 km / 5.1 mi

The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.1 km / 11.2 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ixtapa? This resort has 10 square feet (1 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Dining
Enjoy international cuisine at Condimento, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Stay in one of 219 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Emporio Ixtapa - with Optional All Inclusive

Facility

  • Outdoor pool
  • Private beach
  • Poolside bar
  • Tennis court
  • Billiard
  • Volleyball
  • Children pool
Swimming Pool Emporio Ixtapa - with Optional All Inclusive
Swimming Pool
Entertainment Facility Emporio Ixtapa - with Optional All Inclusive
Entertainment Facility
Fitness Center Emporio Ixtapa - with Optional All Inclusive
Fitness Center
Functional Hall Emporio Ixtapa - with Optional All Inclusive
Functional Hall
Common Space Emporio Ixtapa - with Optional All Inclusive
Common Space

Family-friendly Facilities

  • Children games
  • Children pool

Transportation

  • Limited parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon

Sports and Recreations

  • Fitness center
  • Volleyball
  • Billiard
  • Tennis court

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • TV lounge
  • Health club
  • Garden
  • Spa
  • Sauna
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Emporio Ixtapa - with Optional All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emporio Ixtapa - with Optional All Inclusive
219
Number of floors in Emporio Ixtapa - with Optional All Inclusive
11
Another facilities in Emporio Ixtapa - with Optional All Inclusive
Children games, Children pool, Limited parking, Poolside bar, Breakfast

Frequently asked questions about Emporio Ixtapa - with Optional All Inclusive

What is normal check-in & check-out time at Emporio Ixtapa - with Optional All Inclusive?
The standard check-in time at Emporio Ixtapa - with Optional All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Emporio Ixtapa - with Optional All Inclusive provide breakfast?
Yes, Emporio Ixtapa - with Optional All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emporio Ixtapa - with Optional All Inclusive?
Emporio Ixtapa - with Optional All Inclusive has a 3.5-star rating.
How many floors does Emporio Ixtapa - with Optional All Inclusive have?
Emporio Ixtapa - with Optional All Inclusive has 11.
How many rooms are available at Emporio Ixtapa - with Optional All Inclusive?
Emporio Ixtapa - with Optional All Inclusive has 219.
See All

Emporio Ixtapa - with Optional All Inclusive reviews and ratings

8.4
Very Good
From 1,120 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveller Reviews Emporio Ixtapa - with Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Martha
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a good experience. The hotel was clean and the staff was very nice.
maria
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

everything good except the bathroom had a foul smell we had to go and buy clorox
Rick
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property is middle of the road as far as accommodations, service and amenities. Food is mediocre at best. Not sure the all inclusive is worth the price.
JANNETH YESENIA
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They change my book I arrived on time they don’t have my reservation ready until 3 hours llater , then i reserved double beds they change to single but I pay something different, then they give room with no water , this time the reservations for my family were a nightmare
JUAN
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

cambiaria algunas cosas, como el servicio de snacks y algunas de sus politicas de horarios
James
icon-with Children
with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Horrible stay. There was some sort of an animal in our wall. I think it was a rat. I stayed here before and it was decent. This time we packed up and left and went to a much nicer property
Edith
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was friendly. Did not feel pushed to go on local trips. I thought there were nightly shows. Only one restaurant opened. The other you need to make reservations the day before at 5. It never had availability.
Zulay
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beach view and breakfast was great
Jesus
icon-with Children
with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I didn’t like the way that they only have one restaurant for breakfast lunch and dinner being an all inclusive resort it’s not worth the amount you pay for it. Rooms are a little dirty!
Noel cuevas
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel, I was there for two nights , the staff was great the breakfast, lunch and dinner buffet was so good it was a pleasure to be there,all my family loved it , I highly recommended we did the all inclusive so we can enjoy even better. They treat us like a boss they are aswome!! Highly recommended!
Jarim
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel. Good for a family trip
Rafael
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A C
john
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

n/a
Greg
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I always stay in Hotel Emporio on my visits to Ixtapa. However, during each of my 3 visits so far in 2026, they have been doing some kind of remodeling, painting or some other inconvenient activity that it bothersome to some or many guests. Aside from that, upon each visit I find out that one of my favorite employees is no longer with the hotel and this is disappointing. However, I always receive great service from the positive and friendly employees and I always enjoy my stay at the hotel. I love the location which is close to much shopping, bicycle rental and convenience stores. The combi and taxi transportation is easily accessed her, also. The weather on this visit was rather hot and humid and Google described many days as ¨excessive heat advisory¨. Hotel room airconditioning worked fantastic! I would like to give a special shout out to the following employees who excelled during my week long stay. Ángeles and Yeraldi were stellar at the Arrecife restaurant. Brisa was magnificent with her sandwiches and ice cream at the Deli. Georgina was pleasant and helpful at reception and Julián was superb as bellboy at the entrance. Of course, Rosa on the entertainment or animation staff was her regular enthusiastic and welcoming self spinning the hit music and guiding the many activities. I plan to return at the end of the year when the heat and humidity subside to a more seasonably comfortable level.
Read More
Marco
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Especificar mejor lo que quieren como habitación
Gary
icon-with Friends
with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

X
Lidia
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Emporio Ixtapa Hotel was nice. The staff is very welcoming from start to finish, the food options were good. The room cleaning was punctual like always and everyone always answered questions very nicely. It’s not a luxurious hotel, but I would much rather stay at a central location hotel with amazing staff, good food, than an expensive hotel with the a bad beach, horrible food and workers who think they’re all that and a bag of chips. I would stay there again and again!
Read More
Jasmine Guadalupe
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Food was great
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s in need of updates. Ac in our room broke and wasn’t fixed after letting them know first thing in the am until a second call was made at 5pm. The first fix was to open a window in +33degrees
Mitchell
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice property. Pool area and beach are awesome. Lots of dining and shopping options right across the street.
Number of reviews per page
20
40

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Bedroom 4 Emporio Ixtapa - with Optional All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.