Grand Hotel Tijuana

Hotels
9.2
/10
Exceptional
4,494 reviews

What Guests Say About Their Stay

Jessica

10.0
/ 10
Room was clean and comfortable with great views. Staff was overly helpful and nice.

Scott

10.0
/ 10
All the Staff is always very helpful and kind. We prefer this hotel and have never had any problems. Always enjoy the view. I use the gym every morning and it is clean and gets the job done.

Greta

10.0
/ 10
We appreciated the nice restaurant and wonderful staff, the convenience of a small store in the hotel, and a great pool area. Everything was very clean and everyone was very friendly. Highly recommend!
In the Area
See Map
Blvd. Agua Caliente #4558, Col. Aviación, Tijuana, Estado de Baja California, Mexico, 22014

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Hotel Tijuana is located in area / city Tijuana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Tijuana

Blvd. Agua Caliente #4558, Col. Aviación, Tijuana, Estado de Baja California, Mexico, 22014
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Lobby 2 Grand Hotel Tijuana

Discover More About Grand Hotel Tijuana

General


Near Paseo Chapultepec

Location


When you stay at Grand Hotel Tijuana in Tijuana, you'll be connected to a shopping center, within a 5-minute drive of CAS Visa USA and Estadio Caliente. This casino hotel is 1.7 mi (2.8 km) from Plaza Rio Commercial Center and 3.3 mi (5.4 km) from San Ysidro Border Crossing.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo Chapultepec - 0.5 km / 0.3 mi
Club Campestre Golf Course - 0.6 km / 0.4 mi
Hospital Angeles Tijuana - 0.7 km / 0.4 mi
Plaza Landmark Tijuana Shopping Center - 0.9 km / 0.5 mi
CAS Visa USA - 0.9 km / 0.5 mi
Caliente Racetrack Casino - 1.2 km / 0.8 mi
Galerias Hipodromo - 1.6 km / 1 mi
Plaza Toreo City Complex - 1.6 km / 1 mi
Municipal Auditorium Fausto Gutierrez Moreno - 2 km / 1.2 mi
Estadio Caliente - 2 km / 1.3 mi
Tijuana Medical Corp - 2 km / 1.3 mi
CREA Sports Field - 2.3 km / 1.4 mi
ISSSTE Hospital General Fray Junipero Serra - 2.3 km / 1.4 mi
Plaza Rio Commercial Center - 2.6 km / 1.6 mi
Hidalgo Market - 2.7 km / 1.7 mi

The nearest airports are:
Tijuana Intl. Airport (TIJ) - 8.3 km / 5.2 mi
San Diego Intl. Airport (SAN) - 35.2 km / 21.9 mi
San Diego, CA (SEE-Gillespie Field) - 46.6 km / 29 mi
San Diego, CA (MYF-Montgomery Field) - 39.7 km / 24.6 mi

The preferred airport for Grand Hotel Tijuana is Tijuana Intl. Airport (TIJ).

Renovations


The following facilities or services will be unavailable from May 11 2026 to June 1 2026 (dates subject to change):

  • Swimming pool
The property will be renovating from May 11 2026 to May 25 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tijuana? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at EMMA, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 365 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Grand Hotel Tijuana

Bar, Cafe and Lounge Grand Hotel Tijuana
Bar, Cafe and Lounge
Swimming Pool Grand Hotel Tijuana
Swimming Pool
Entertainment Facility Grand Hotel Tijuana
Entertainment Facility
Fitness Center Grand Hotel Tijuana
Fitness Center
Lobby Grand Hotel Tijuana
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Shops
  • Outdoor pool
  • Casino
  • TV lounge

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Accessibilty

  • Braille or raised signage
  • Wheelchair accessible

Food and Drinks

  • Breakfast

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hotel Tijuana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Tijuana
365
Number of floors in Grand Hotel Tijuana
32
Another facilities in Grand Hotel Tijuana
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked questions about Grand Hotel Tijuana

What are available facilities at Grand Hotel Tijuana?
There are top facilites at Grand Hotel Tijuana such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Tijuana?
The standard check-in time at Grand Hotel Tijuana is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Tijuana provide breakfast?
Yes, Grand Hotel Tijuana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Tijuana?
Grand Hotel Tijuana has a 3.5-star rating.
How many floors does Grand Hotel Tijuana have?
Grand Hotel Tijuana has 32.
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Grand Hotel Tijuana reviews and ratings

9.2
Exceptional
From 4,494 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Grand Hotel Tijuana

Number of reviews per page
20
40
Top reviews
Ma del
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I Love the location of this hotel, the staff is very professional. It is my #1 hotel in Tijuana.
Javier
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was great
Jesus
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Uno de los mejores lugares para hospedarse en Tijuana
JANET
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service people are very helpful nice and clean
Brian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Best hotel in Tijuana. Staff is amazing. Pool and jacuzzi super clean!
richard
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff just want to get you in and out. The pictures looks way better than the actual product. I like the fast check and check out I just had more expectation. Overall 3 stars
Lorens
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The worst the most worst hotel I stay in Tijuana very bad customer service till the rooms. Everything terrible I will never recommend any person to stay in this hotel they scam you they charge you overcharge for nothing. I can’t even bring a guest they charge for it this is unbelievable. I never had this experience in Tijuana before I visit every month with no problems. All the hotels very welcome this hotel. It’s very very bad. Please don’t go there. If you are American they just try to take your money. They see us as ATM m this is very very bad when I get to my room there is no hairdryer there is no towels I keep calling and till I went down, ask him for towels and a hairdryer. They brought it up to me, of course cause you have to tip them, which is always I do, but there is no customer service very bad. the rooms are terrible that bathroom old cracks. The water is low slow. The AC is terrible every time I talk to them. Yes we’re gonna fix it. They don’t fix nothing. They don’t want to change the room. It’s terrible. I’m sad that I really was excited for this hotel for first time because it was saying it’s a five star but it’s not. I’m sorry I don’t gonna give even one star if there is less than one star, I will put it.
Read More
Jessica
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and comfortable with great views. Staff was overly helpful and nice.
Sergio
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice
analleli Holguin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Manager muy atento y siempre es mi opcion cuando voy a Tijuana
analleli Holguin
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I normally have excellent experience in this place always my one stop when I come to Tijuana , this time the room was not completely cllean was we found condoms left from previous guest , als next day I had an appointment and the shower wasn’t working till my husband fix it, of course after I already took my cold shower , the staff normally is kind but this time was not a good experience to me
Read More
Fredy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Xavier
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay!
Yesenia
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room good service
J
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed bugs!
Ana
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service
Scott
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the Staff is always very helpful and kind. We prefer this hotel and have never had any problems. Always enjoy the view. I use the gym every morning and it is clean and gets the job done.
Sergio
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice place good prices recommend
Enrique
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed in this room over the weekend and unfortunately my experience was not good. The cleanliness was very poor. When we checked the bed, there were stains and even lipstick smeared on the sheets and blankets, which clearly seemed to be left from the previous guest. This was very unpleasant, because when you arrive at a place to stay you expect everything to be clean and ready for you to rest. The lack of hygiene in something as basic as the bedding raises serious concerns about the cleaning standards of this place. I hope the management pays closer attention to these details, because cleanliness should be a top priority for any place that hosts guests.
Read More
Greta
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We appreciated the nice restaurant and wonderful staff, the convenience of a small store in the hotel, and a great pool area. Everything was very clean and everyone was very friendly. Highly recommend!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hotel Tijuana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 4,494 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Hotel Tijuana

Number of reviews per page
20
40
Top reviews
Ma del
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I Love the location of this hotel, the staff is very professional. It is my #1 hotel in Tijuana.
Javier
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was great
Jesus
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Uno de los mejores lugares para hospedarse en Tijuana
JANET
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service people are very helpful nice and clean
Brian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Best hotel in Tijuana. Staff is amazing. Pool and jacuzzi super clean!
richard
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff just want to get you in and out. The pictures looks way better than the actual product. I like the fast check and check out I just had more expectation. Overall 3 stars
Lorens
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The worst the most worst hotel I stay in Tijuana very bad customer service till the rooms. Everything terrible I will never recommend any person to stay in this hotel they scam you they charge you overcharge for nothing. I can’t even bring a guest they charge for it this is unbelievable. I never had this experience in Tijuana before I visit every month with no problems. All the hotels very welcome this hotel. It’s very very bad. Please don’t go there. If you are American they just try to take your money. They see us as ATM m this is very very bad when I get to my room there is no hairdryer there is no towels I keep calling and till I went down, ask him for towels and a hairdryer. They brought it up to me, of course cause you have to tip them, which is always I do, but there is no customer service very bad. the rooms are terrible that bathroom old cracks. The water is low slow. The AC is terrible every time I talk to them. Yes we’re gonna fix it. They don’t fix nothing. They don’t want to change the room. It’s terrible. I’m sad that I really was excited for this hotel for first time because it was saying it’s a five star but it’s not. I’m sorry I don’t gonna give even one star if there is less than one star, I will put it.
Read More
Jessica
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and comfortable with great views. Staff was overly helpful and nice.
Sergio
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice
analleli Holguin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Manager muy atento y siempre es mi opcion cuando voy a Tijuana
analleli Holguin
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I normally have excellent experience in this place always my one stop when I come to Tijuana , this time the room was not completely cllean was we found condoms left from previous guest , als next day I had an appointment and the shower wasn’t working till my husband fix it, of course after I already took my cold shower , the staff normally is kind but this time was not a good experience to me
Read More
Fredy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Xavier
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay!
Yesenia
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room good service
J
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed bugs!
Ana
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service
Scott
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the Staff is always very helpful and kind. We prefer this hotel and have never had any problems. Always enjoy the view. I use the gym every morning and it is clean and gets the job done.
Sergio
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice place good prices recommend
Enrique
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed in this room over the weekend and unfortunately my experience was not good. The cleanliness was very poor. When we checked the bed, there were stains and even lipstick smeared on the sheets and blankets, which clearly seemed to be left from the previous guest. This was very unpleasant, because when you arrive at a place to stay you expect everything to be clean and ready for you to rest. The lack of hygiene in something as basic as the bedding raises serious concerns about the cleaning standards of this place. I hope the management pays closer attention to these details, because cleanliness should be a top priority for any place that hosts guests.
Read More
Greta
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We appreciated the nice restaurant and wonderful staff, the convenience of a small store in the hotel, and a great pool area. Everything was very clean and everyone was very friendly. Highly recommend!
Number of reviews per page
20
40