Hotel Gala

Hotels
8.0
/10
Very Good
538 reviews

What Guests Say About Their Stay

Lorena

10.0
/ 10
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.

Verified traveler

10.0
/ 10
Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.

Darrel

10.0
/ 10
The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
In the Area
See Map
Avenida 3, Pte., No 150, Historic Center, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Hotel Gala is a hotel is located at Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Gala

Avenida 3, Pte., No 150, Historic Center, Puebla, Estado de Puebla, Mexico, 72000
Discover More Places
Lobby Hotel Gala
Exterior 2 Hotel Gala

Discover More About Hotel Gala

General


Near Zócalo de Puebla

Location


With a stay at Hotel Gala in Puebla (Puebla Historic Center), you'll be a 1-minute drive from Zócalo de Puebla and 8 minutes from Angelopolis Commercial Center. This hotel is 11.8 mi (19 km) from Africam Safari and 7.9 mi (12.8 km) from Great Pyramid of Cholula.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bello Museum - 0.1 km / 0.1 mi
Zócalo de Puebla - 0.2 km / 0.1 mi
Palafoxiana Library - 0.3 km / 0.2 mi
Puebla Cathedral - 0.4 km / 0.3 mi
Rosario Chapel - 0.4 km / 0.3 mi
Candy Street - 0.5 km / 0.3 mi
Santo Domingo Church - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Amparo Museum - 0.6 km / 0.4 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Poblano de Arte Virreinal Museum - 0.6 km / 0.4 mi
Street of Candies - 0.7 km / 0.4 mi
Santa Monica Convent and Museum of Religious Art - 0.7 km / 0.4 mi
Los Sapos Bazaar - 0.7 km / 0.4 mi
Mexican Revolution Museum - 0.7 km / 0.5 mi

The nearest major airport is Puebla Intl. Airport (PBC) - 33.9 km / 21 mi

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Stay in one of 31 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Gala

Common Space Hotel Gala
Common Space
Lobby Hotel Gala
Lobby
Exterior Hotel Gala
Exterior
Others Hotel Gala
Others
Restaurant Hotel Gala
Restaurant

General

  • Banquet
  • Parking
  • Rooftop terrace
  • Terrace

Hotel Services

  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Secure parking
  • Area shuttle
  • Valet parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Gala

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, No elevators
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 17:00 - to 12:00
Available rooms at Hotel Gala
31
Another facilities in Hotel Gala
Banquet, Rooftop terrace, Terrace, Wedding service, Luggage storage

Frequently asked questions about Hotel Gala

What are available facilities at Hotel Gala?
There are top facilites at Hotel Gala such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gala?
The standard check-in time at Hotel Gala is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Gala?
Hotel Gala has a 3.0-star rating.
How many rooms are available at Hotel Gala?
Hotel Gala has 31.
What do past guests say about Hotel Gala?
Traveloka users who have stayed at Hotel Gala have praised its Cleanliness, Service and Facilites, Room Comfort.

Hotel Gala reviews and ratings

8.0
Very Good
From 538 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Gala

Number of reviews per page
20
40
Top reviews
Luis
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My experience at Hotel Gala was very bad. The service at the front desk was poor, there was no hot water to take a shower, and there were no bottled waters provided in the rooms. I went downstairs to ask if they could give me a bottle of water and they said no. They showed me where I could get water, and when I asked for a cup, they told me I had to bring my own. My stay at Hotel Gala was very unpleasant.
Read More
Adrian
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No
Victor
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

La habitacion estaba sucia,quisimos desayunar y dolo tenian unos cuantos platillos disponibles tambien tubimos problemas con el inodoro no bajaba agua y ya para salir nadie me ayudo con mis maletas la receptionist fue muy grosera,, no vuelvo a regresar mucho menos lo recomendaria
Jorge
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cama muy incómoda. Mal internet
Alonso
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Toilet running but amazing place & location
Alonso
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent staff. A very poor breakfast. One piece of toast & 4 slides of orange. Amazing view from deck on roof. No elevator so being your own to carry your bags up & down the different floors. Very clean. Toilet tank water valve broken. I instructed them to fix it once I check out. I am living with it.
Santos M
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good attitud and excellent service
Alejandro Torres
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely place to stay, quiet and safe.
Maria
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good area
Fekadu
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I was disappointed to find that the room was advertised as having air conditioning, but there was none. Additionally, the shower experience was not satisfactory, as there was barely any hot water available
Lorena
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great location
Cristina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Disappointed with Breakfast
JING HONG
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The sound insulation of the room is very poor. I could hear the snoring from the neighboring room, and at 4 a.m., people were laughing and talking loudly, but no one managed the situation.
Yecida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice people.
Isaul
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

La habitación no estaba lista a la hora del check-in. Aunque nos permitieron dejar nuestras cosas, tuvimos que esperar unos 15 minutos más y, lamentablemente, dos horas después aún no estaba disponible. La habitación carecía de aire acondicionado, solo tenía un ventilador, y aunque no era temporada de calor, se sentía bastante caliente. Los muros son muy delgados; se escuchaba todo lo que sucedía en la habitación contigua, donde había una familia con un niño muy ruidoso. Además, cada vez que usaban el WC o el lavabo, el sonido del agua era bastante molesto. La cama era dura y la distribución de los muebles poco funcional, lo que hacía el espacio incómodo. Por otro lado, nuestra habitación solo tenía una ventana hacia el interior del hotel, lo que afectaba la privacidad. El servicio de valet parking fue extremadamente lento, ya que solo tienen un encargado y el estacionamiento está alejado. Para colmo, presenciamos un incidente anterior en el que un coche había sido golpeado, y el hotel no quería asumir responsabilidad. Era un domingo a mediodía, y no me gustaría estar en la situación de esos huéspedes. En resumen, no recomendaría este hotel y no volveré a hospedarme aquí.
Read More
Alejandro
icon-
6.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Melissa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
DENNIS
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Too noisy! Las cobijas y toallas, rotas y viejas. No tienen AC. Y el ventilador estaba malo!
Mariano
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Everything is super nice
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Gala

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 538 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Gala

Number of reviews per page
20
40
Top reviews
Luis
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My experience at Hotel Gala was very bad. The service at the front desk was poor, there was no hot water to take a shower, and there were no bottled waters provided in the rooms. I went downstairs to ask if they could give me a bottle of water and they said no. They showed me where I could get water, and when I asked for a cup, they told me I had to bring my own. My stay at Hotel Gala was very unpleasant.
Read More
Adrian
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No
Victor
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

La habitacion estaba sucia,quisimos desayunar y dolo tenian unos cuantos platillos disponibles tambien tubimos problemas con el inodoro no bajaba agua y ya para salir nadie me ayudo con mis maletas la receptionist fue muy grosera,, no vuelvo a regresar mucho menos lo recomendaria
Jorge
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cama muy incómoda. Mal internet
Alonso
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Toilet running but amazing place & location
Alonso
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent staff. A very poor breakfast. One piece of toast & 4 slides of orange. Amazing view from deck on roof. No elevator so being your own to carry your bags up & down the different floors. Very clean. Toilet tank water valve broken. I instructed them to fix it once I check out. I am living with it.
Santos M
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good attitud and excellent service
Alejandro Torres
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely place to stay, quiet and safe.
Maria
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good area
Fekadu
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I was disappointed to find that the room was advertised as having air conditioning, but there was none. Additionally, the shower experience was not satisfactory, as there was barely any hot water available
Lorena
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great location
Cristina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Disappointed with Breakfast
JING HONG
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The sound insulation of the room is very poor. I could hear the snoring from the neighboring room, and at 4 a.m., people were laughing and talking loudly, but no one managed the situation.
Yecida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice people.
Isaul
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

La habitación no estaba lista a la hora del check-in. Aunque nos permitieron dejar nuestras cosas, tuvimos que esperar unos 15 minutos más y, lamentablemente, dos horas después aún no estaba disponible. La habitación carecía de aire acondicionado, solo tenía un ventilador, y aunque no era temporada de calor, se sentía bastante caliente. Los muros son muy delgados; se escuchaba todo lo que sucedía en la habitación contigua, donde había una familia con un niño muy ruidoso. Además, cada vez que usaban el WC o el lavabo, el sonido del agua era bastante molesto. La cama era dura y la distribución de los muebles poco funcional, lo que hacía el espacio incómodo. Por otro lado, nuestra habitación solo tenía una ventana hacia el interior del hotel, lo que afectaba la privacidad. El servicio de valet parking fue extremadamente lento, ya que solo tienen un encargado y el estacionamiento está alejado. Para colmo, presenciamos un incidente anterior en el que un coche había sido golpeado, y el hotel no quería asumir responsabilidad. Era un domingo a mediodía, y no me gustaría estar en la situación de esos huéspedes. En resumen, no recomendaría este hotel y no volveré a hospedarme aquí.
Read More
Alejandro
icon-
6.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Melissa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
DENNIS
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Too noisy! Las cobijas y toallas, rotas y viejas. No tienen AC. Y el ventilador estaba malo!
Mariano
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Everything is super nice
Number of reviews per page
20
40