What do past guests say about Hotel Mucuy?

Traveloka users who have stayed at Hotel Mucuy have praised its Service and Facilites, Room Comfort, Cleanliness.

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Hotel Mucuy

Name: Hotel Mucuy
Address: 481 C. 57 Centro, Mérida, Estado de Yucatán, Mexico, 97000, 481 C. 57 Centro, Estado de Yucatán, 97000, Mexico
Rating: 7.8

Hotels

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7.8

/10

Pleasant

177 reviews

What Guests Say About Their Stay

moises brandon

10.0

/ 10

Servicio muy bueno , todo el personal muy amable , el señor luis muy buena persona , en verdad te hacen sentir como en casa ... seraaa q yo si regresare ahii mil veces

Luz Marina

10.0

/ 10

This a place to be afordable clean close to everything..Friendly and helpful staff..

Cheryl

10.0

/ 10

It was wonderful being so close to the cathedral. Very nice having a pool.

In the Area

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481 C. 57 Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Hotel Mucuy is a hotel is located at Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Mucuy

481 C. 57 Centro, Mérida, Estado de Yucatán, Mexico, 97000

Discover More Places

Discover More About Hotel Mucuy

General
Near Mérida Cathedral

Location
With a stay at Hotel Mucuy, you'll be centrally located in Mérida, just a 5-minute walk from Mérida Cathedral and 7 minutes by foot from Plaza Grande. This hotel is 0.5 mi (0.7 km) from Paseo de Montejo and 1.8 mi (2.9 km) from Yucatan International Convention Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Casino La Cima - 0.1 km / 0.1 mi
Universidad Autónoma de Yucatán - 0.2 km / 0.1 mi
Jose Peon Contreras Theater - 0.3 km / 0.2 mi
The Rectory Jesus Third Order - 0.3 km / 0.2 mi
Parque Santa Lucía - 0.4 km / 0.2 mi
Mérida Cathedral - 0.4 km / 0.2 mi
Pasaje de La Revolución - 0.4 km / 0.3 mi
La Mejorada Park - 0.4 km / 0.3 mi
Merida Tourism Office - 0.4 km / 0.3 mi
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY - 0.5 km / 0.3 mi
Statue of Hideyo Noguchi - 0.5 km / 0.3 mi
Hidalgo Park - 0.5 km / 0.3 mi
Palacio del Gobernador - 0.5 km / 0.3 mi
Plaza Grande - 0.6 km / 0.4 mi
Museum of the Yucatecan Song - 0.6 km / 0.4 mi

The nearest airports are:
Mérida International Airport (MID) - 7.7 km / 4.8 mi
Cancun Intl. Airport (CUN) - 312.3 km / 194 mi

The preferred airport for Hotel Mucuy is Cancun Intl. Airport (CUN).

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms
Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access is available to keep you connected.

All facilities in Hotel Mucuy

Exterior

Others

Public Facilities

Smoke-free area
Coffee shop

Things to Do

Garden

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Hotel Mucuy

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Mucuy	19
Another facilities in Hotel Mucuy	Smoke-free area, Coffee shop, Garden, Free WiFi, Disabled access friendly

Frequently asked questions about Hotel Mucuy

What are available facilities at Hotel Mucuy?

There are top facilites at Hotel Mucuy such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Mucuy?

The standard check-in time at Hotel Mucuy is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Mucuy?

Hotel Mucuy has a 3.0-star rating.

How many rooms are available at Hotel Mucuy?

Hotel Mucuy has 19.

Does Hotel Mucuy have parking?

Yes, Hotel Mucuy does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Hotel Mucuy reviews and ratings

Overall Ratings & Reviews Hotel Mucuy

Other sources (177)

7.8

Pleasant

From 177 reviews

Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

8.2

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Traveller Reviews Hotel Mucuy

Number of reviews per page

Top reviews

jose

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Buen servicio y buena atención

moises brandon

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Servicio muy bueno , todo el personal muy amable , el señor luis muy buena persona , en verdad te hacen sentir como en casa ... seraaa q yo si regresare ahii mil veces

Luz Marina

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

This a place to be afordable clean close to everything..Friendly and helpful staff..

Cheryl

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

It was wonderful being so close to the cathedral. Very nice having a pool.

Neil

with Partner

4.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Kinda run down, no privacy, free breakfast is only a little sliced fruit, o.j, and coffee. Limited menu but more available for extra price. Parking is paid, the theres a handicap sign in front that they say you cant use, i did and was fine by the police. Staff isnt fluent on english. No hand soap on site, had no t.p., shower looked scary, toilet barely flushed...

Andrew

Leisure

2.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

I wasn’t expecting much for the cheap price but I was still disappointed. Ripped and stained sheets, insects flying around the bathroom, toilet didn’t flush, no hot water in the shower. The lobby and common areas are well maintained so I don’t know why the rooms can’t be too.

Cheryl

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.

miss aneta

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.

Hrvoje

Leisure with Friends

4.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.

Carole

6.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!

John

Leisure

6.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.

Jessica

Business and Leisure

2.0

/10

Reviewed 101 week(s) ago

Expedia Group verified review

No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.

Ranpreet

Business Family

4.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Staff at night does not speak English

Peter J.

Leisure

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!

Adrianus

Leisure

10.0

/10

Reviewed 164 week(s) ago

Expedia Group verified review

Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.

Carolyn

Leisure

4.0

/10

Reviewed 194 week(s) ago

Expedia Group verified review

The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

Miguel Angel

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Para empezar la puerta del cuarto la tenia que empujar para poder abrirla, Segundo la humedad en el baño esta horrible, no tenia espero y el hueco donde debería ir el espejo estaba todo sucio, la limpieza del cuarto si no la solicitas no la hacen no te cambian nunca las sabanas ni la toalla, la televisión solo agarra uno que otro canal y de tv azteca, el wifi no llega a las habitaciones y cuando se lo comentas al personal solo te dicen que raro por que solo usted es el que se queja literal es un pésimo hotel

Aurora Gabriela

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

El precio es accesible y las habitaciones están en condiciones decentes para hospedarte, el personal muy amable y nos tocó un ambiente muy tranquilo. Si quieres un hotel con las 3 b, este es. El aire acondicionado muy agradable la verdad enfría muy bien el clima.

MIGUEL

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Recomiendo ampliamente al Hotel Mucuy.. Económico Cerca del Centro. Alberca limpia Buena atención

Henrry

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Le falta una renovación a baño. Pueden realizar muchas mejoras

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