Hotel Real de Chapala

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8.6
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Renato Peralta

10.0
/ 10
Very nice place by the lake. On site restaurant is good and convenient but you really should go out and explore. There are couple billiards tables by the lobby and there are some pickleball courts on the property as well. Staff was very friendly especially the manager in the Sunday buffet.

Vanessa

10.0
/ 10
Todo súper, la pasamos muy bien como siempre, todo limpio, los chicos muy amables, el desayuno muy agradable, buena ubicación
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John

10.0
/ 10
I liked this hotel. The scenery of the lake and swimming pools/outdoor areas are spectacular and the meals are first class. Very much an upscale setting and worthy of a corporate event. The staff was very friendly and super accommodating for a couple of changes I needed. The hotel is very well kept for an older-style hotel. Only one complaint: I like a hard mattress, but my bed felt like a rock. I mean, the absolute hardest mattress I have ever slept on.
In the Area
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Paseo del Prado 20, Fracc. La Floresta, Chapala, Estado de Jalisco, Mexico, 45920

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Real de Chapala is located in area / city Chapala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Real de Chapala

Paseo del Prado 20, Fracc. La Floresta, Chapala, Estado de Jalisco, Mexico, 45920
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Lobby Hotel Real de Chapala
Exterior 2 Hotel Real de Chapala

Discover More About Hotel Real de Chapala

Location


Hotel Real de Chapala is located in area / city Chapala.

About Hotel Real de Chapala

From business event to corporate gathering, Hotel Real de Chapala provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Real de Chapala.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Real de Chapala is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Real de Chapala is the right place to stay.

All facilities in Hotel Real de Chapala

Bar, Cafe and Lounge Hotel Real de Chapala
Bar, Cafe and Lounge
Swimming Pool Hotel Real de Chapala
Swimming Pool
Entertainment Facility Hotel Real de Chapala
Entertainment Facility
Functional Hall Hotel Real de Chapala
Functional Hall
Common Space Hotel Real de Chapala
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Outdoor pool
  • Pool sun loungers

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Secure parking
  • Area shuttle with surcharge

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Game room
  • Billiard

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Hotel Real de Chapala

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Real de Chapala
85
Number of floors in Hotel Real de Chapala
2
Another facilities in Hotel Real de Chapala
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Poolside bar

Frequently asked questions about Hotel Real de Chapala

What are available facilities at Hotel Real de Chapala?
There are top facilites at Hotel Real de Chapala such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Real de Chapala?
The standard check-in time at Hotel Real de Chapala is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel Real de Chapala provide breakfast?
Yes, Hotel Real de Chapala provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Real de Chapala?
Hotel Real de Chapala has a 3.0-star rating.
How many floors does Hotel Real de Chapala have?
Hotel Real de Chapala has 2.
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Hotel Real de Chapala reviews and ratings

8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
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Traveller Reviews Hotel Real de Chapala

Number of reviews per page
20
40
Top reviews
Renato Peralta
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice place by the lake. On site restaurant is good and convenient but you really should go out and explore. There are couple billiards tables by the lobby and there are some pickleball courts on the property as well. Staff was very friendly especially the manager in the Sunday buffet.
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todo súper, la pasamos muy bien como siempre, todo limpio, los chicos muy amables, el desayuno muy agradable, buena ubicación
Rigoberto
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Un poco de mayor cuidado en la limpieza de las habitaciones, dentro del closes estaba una cucaracha muerta (de las grandes). Tener mayor atención al servicio, ya que varias ocasiones en el Maria Bonita Bar dejaron sin atendernos, era complicado encontrar al mesero. Hasta un destapador les faltaba.
John
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I liked this hotel. The scenery of the lake and swimming pools/outdoor areas are spectacular and the meals are first class. Very much an upscale setting and worthy of a corporate event. The staff was very friendly and super accommodating for a couple of changes I needed. The hotel is very well kept for an older-style hotel. Only one complaint: I like a hard mattress, but my bed felt like a rock. I mean, the absolute hardest mattress I have ever slept on.
Read More
Carol
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff
Simona
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stopped in Ajijic by fluke! I saw the pictures of the hotel on Expedia and booked it. What a lovely surprise! The room was bright and roomy. The staff very friendly. Luis Aceves at the front desk a pleasure to speak with. Parking and check in was a breeze. Although the wait staff was attentive, one drawback was that the cash register was not at the bar, but at the outside restaurant. It took time to process the payment. Seeing and chatting to older guests at the hotel, they mentioned feeling like unsafe going into the jacuzzi due to a lack of a handrail. Just a thought to add. Thank you again for a lovely stay!
Read More
Gabriel
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great place in a magic town
Eduardo
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

En general todo bien. El servicio de limpieza de cuartos muy bien, la alberca muy bien. La gente del buffet, la que prepara los huevos, quesadilla y sirve los frijoles y chilaquiles muy bien, pero los meseros no son malos, son lo que le sigue, malos para atender, pero lo peor es que te quieren cobrar a medio desayuno, muy incomodo, lo hacen sentir a uno como si fuera un delincuente, a medio comer que si les podía pagar el buffet, estaba quedando en el hotel, no me iba a fugar, pero parecía que estaba huyendo, muy mal realmente mal.
Read More
Alex
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything good
Deborah
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

room and amenities were very nice. The only complaint is the bar/restaurant. AND its obvious it is a problem as I spoke with others staying there. The food is inconsistant, the bar is pricey. I was there for 10 days, even valentines day the place is empty. Its either not managed properly, there was plenty of staff OR maybe you could offer guests "something" It would of been fun to hang at the bar with other but no one went to the bar.
Read More
William
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nothing better!
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bed and pillow were comfortable. The view to the lake was amazing. The room was clean. Walking distance to ajijic main town about 15-20 minutes.
JOSE ANTONIO MAX
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great
Temo
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nive hotel
JOSE ANTONIO MAX
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice place
JOSE ANTONIO MAX
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

me gusta el hotel, buen servicio, habitaciones amplias
Pedro F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room and bathroom were very spacious, clean, and comfortable. Great amenities and beautiful property. Excellent customer service at the front desk and by phone.
Jeffery
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean and ready. The staff and team working were very helpful.
David
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great place!
Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Everyone was terrific - spotless room, delicious food, helpful and friendly staff, especially Damian. I liked the pickleball courts too.
Number of reviews per page
20
40

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Others 4 Hotel Real de Chapala

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Real de Chapala

Number of reviews per page
20
40
Top reviews
Renato Peralta
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice place by the lake. On site restaurant is good and convenient but you really should go out and explore. There are couple billiards tables by the lobby and there are some pickleball courts on the property as well. Staff was very friendly especially the manager in the Sunday buffet.
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todo súper, la pasamos muy bien como siempre, todo limpio, los chicos muy amables, el desayuno muy agradable, buena ubicación
Rigoberto
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Un poco de mayor cuidado en la limpieza de las habitaciones, dentro del closes estaba una cucaracha muerta (de las grandes). Tener mayor atención al servicio, ya que varias ocasiones en el Maria Bonita Bar dejaron sin atendernos, era complicado encontrar al mesero. Hasta un destapador les faltaba.
John
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I liked this hotel. The scenery of the lake and swimming pools/outdoor areas are spectacular and the meals are first class. Very much an upscale setting and worthy of a corporate event. The staff was very friendly and super accommodating for a couple of changes I needed. The hotel is very well kept for an older-style hotel. Only one complaint: I like a hard mattress, but my bed felt like a rock. I mean, the absolute hardest mattress I have ever slept on.
Read More
Carol
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff
Simona
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stopped in Ajijic by fluke! I saw the pictures of the hotel on Expedia and booked it. What a lovely surprise! The room was bright and roomy. The staff very friendly. Luis Aceves at the front desk a pleasure to speak with. Parking and check in was a breeze. Although the wait staff was attentive, one drawback was that the cash register was not at the bar, but at the outside restaurant. It took time to process the payment. Seeing and chatting to older guests at the hotel, they mentioned feeling like unsafe going into the jacuzzi due to a lack of a handrail. Just a thought to add. Thank you again for a lovely stay!
Read More
Gabriel
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great place in a magic town
Eduardo
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

En general todo bien. El servicio de limpieza de cuartos muy bien, la alberca muy bien. La gente del buffet, la que prepara los huevos, quesadilla y sirve los frijoles y chilaquiles muy bien, pero los meseros no son malos, son lo que le sigue, malos para atender, pero lo peor es que te quieren cobrar a medio desayuno, muy incomodo, lo hacen sentir a uno como si fuera un delincuente, a medio comer que si les podía pagar el buffet, estaba quedando en el hotel, no me iba a fugar, pero parecía que estaba huyendo, muy mal realmente mal.
Read More
Alex
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything good
Deborah
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

room and amenities were very nice. The only complaint is the bar/restaurant. AND its obvious it is a problem as I spoke with others staying there. The food is inconsistant, the bar is pricey. I was there for 10 days, even valentines day the place is empty. Its either not managed properly, there was plenty of staff OR maybe you could offer guests "something" It would of been fun to hang at the bar with other but no one went to the bar.
Read More
William
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nothing better!
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bed and pillow were comfortable. The view to the lake was amazing. The room was clean. Walking distance to ajijic main town about 15-20 minutes.
JOSE ANTONIO MAX
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great
Temo
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nive hotel
JOSE ANTONIO MAX
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice place
JOSE ANTONIO MAX
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

me gusta el hotel, buen servicio, habitaciones amplias
Pedro F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room and bathroom were very spacious, clean, and comfortable. Great amenities and beautiful property. Excellent customer service at the front desk and by phone.
Jeffery
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean and ready. The staff and team working were very helpful.
David
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great place!
Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Everyone was terrific - spotless room, delicious food, helpful and friendly staff, especially Damian. I liked the pickleball courts too.
Number of reviews per page
20
40