Moxy Tulum

Hotels
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9.0
/10
Exceptional
32 reviews

What Guests Say About Their Stay

Davina

10.0
/ 10
Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company.

Ariana Benai

10.0
/ 10
The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other major hotels, putting you in the perfect spot to either head to “La Valetta” where there are tons of trendy restaurants and coffee shops or over to the main beach strip where the beach clubs and Michelin-rated restaurants are located. My only slight negative would be the pool setup. It feels a bit separate from the hotel experience since you have to either pay to rent towels or go downstairs to the front desk to get them, which makes the process less seamless. The pool area also doesn’t get much direct sunlight, so sunbathing and swimming weren’t as enjoyable as expected. Overall, I would absolutely stay here again when I return!

Kiana Katherine

10.0
/ 10
Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10
In the Area
See Map
Av. Coba Sur, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Moxy Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Moxy Tulum

Av. Coba Sur, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Moxy Tulum
Lobby 2 Moxy Tulum

Discover More About Moxy Tulum

Location


Staying at Moxy Tulum is a good choice when you are visiting Tulum.

About Moxy Tulum

Not all hotel allow guests with pets, but Moxy Tulum welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Not only located within easy reach of various places of interests for your adventure, but staying at Moxy Tulum will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Moxy Tulum.

All facilities in Moxy Tulum

Bar, Cafe and Lounge Moxy Tulum
Bar, Cafe and Lounge
Swimming Pool Moxy Tulum
Swimming Pool
Entertainment Facility Moxy Tulum
Entertainment Facility
Fitness Center Moxy Tulum
Fitness Center
Lobby Moxy Tulum
Lobby

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Entertainment for adults
  • Karaoke
  • Spa
  • Garden
  • Fitness center
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Lockers
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Business center

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Moxy Tulum

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Moxy Tulum
122
Number of floors in Moxy Tulum
3
Another facilities in Moxy Tulum
Romantic proposal packages, Outdoor pool, Entertainment for adults, Karaoke, Spa

Frequently asked questions about Moxy Tulum

What are available facilities at Moxy Tulum?
There are top facilites at Moxy Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Moxy Tulum?
The standard check-in time at Moxy Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Moxy Tulum provide breakfast?
Yes, Moxy Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Moxy Tulum?
Moxy Tulum has a 4.0-star rating.
How many floors does Moxy Tulum have?
Moxy Tulum has 3.
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Moxy Tulum reviews and ratings

9.0
Exceptional
From 32 reviews
Cleanliness

9.4

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews Moxy Tulum

Number of reviews per page
20
40
Top reviews
Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company.
Read More
Ariana Benai
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other major hotels, putting you in the perfect spot to either head to “La Valetta” where there are tons of trendy restaurants and coffee shops or over to the main beach strip where the beach clubs and Michelin-rated restaurants are located. My only slight negative would be the pool setup. It feels a bit separate from the hotel experience since you have to either pay to rent towels or go downstairs to the front desk to get them, which makes the process less seamless. The pool area also doesn’t get much direct sunlight, so sunbathing and swimming weren’t as enjoyable as expected. Overall, I would absolutely stay here again when I return!
Read More
Jacobo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was good and stay was fantastic
Kiana Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10
Glenn Albert
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Did not eat breakfast , Park is good distance away ..staff was friendly..room was clean
Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Was originally supposed to stay here for two nights but extended our stay for another three nights. The hotel is a beautiful design and the free bikes mean it is quite easy to get to the beach or centre of Tulum in 15-20 minutes. Everything felt brand new. Nice gym and rooftop pool too. We loved our stay here, would definitely visit again. Some minor points: breakfast can be confusing as when we were there some days coffee and fruit was out, but other days it wasn't. Also the bikes are a bit rickety but they do the trick!
Read More
Claudina
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family.
Ahna
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Absolutely loved my time at Moxy. The staff is beyond friendly and helpful. Rooms are nothing grand but for one person maybe two it’s perfect. You don’t spend much time in your room anyways. Patito is a cute hidden gem and they have decent food. Location is in the middle of hotel zone and centro. The best part of the stay was most definitely the staff!
Read More
Raisa Jasmin
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel and stay. Very clean and attentive.
Manjinder
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room as shown in the pictures wasn’t what they gave me (pictures had
Ravieshwar
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is on the right track, but improvements can be made, from minor to significant. Good is free bikes, free towels for the beach. Rooms are good. Gym lacks wipes to sanitize after. It's about $50 each way via cab to the beach area, which isn't their fault, but calculate whether you think it's worth it to be closer. Good staff, professional. Food is OK. Clean drinking water requires making requests to the desk each time. Parking is free and good. It's a beautifully designed atrium. For the price, it's really good. Area is safe as well.
Read More
Osvaldo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendly and helpful staff! Especially Emilio, Alberto, Alison and all the kitchen staff including the chef. Great food and drinks!
Ana
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Habitación limpia y un buen desayuno muy rico y cómodo todo
Jesper
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

No Breakfast, otherwise nice
DANIEL
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Trevlig personal, god service. Hög standard på rum.
Pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

El personal, Alan en barra es lo máximo. Espectacular todo chicos.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Moxy Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 32 reviews
Cleanliness

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Moxy Tulum

Number of reviews per page
20
40
Top reviews
Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company.
Read More
Ariana Benai
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other major hotels, putting you in the perfect spot to either head to “La Valetta” where there are tons of trendy restaurants and coffee shops or over to the main beach strip where the beach clubs and Michelin-rated restaurants are located. My only slight negative would be the pool setup. It feels a bit separate from the hotel experience since you have to either pay to rent towels or go downstairs to the front desk to get them, which makes the process less seamless. The pool area also doesn’t get much direct sunlight, so sunbathing and swimming weren’t as enjoyable as expected. Overall, I would absolutely stay here again when I return!
Read More
Jacobo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was good and stay was fantastic
Kiana Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10
Glenn Albert
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Did not eat breakfast , Park is good distance away ..staff was friendly..room was clean
Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Was originally supposed to stay here for two nights but extended our stay for another three nights. The hotel is a beautiful design and the free bikes mean it is quite easy to get to the beach or centre of Tulum in 15-20 minutes. Everything felt brand new. Nice gym and rooftop pool too. We loved our stay here, would definitely visit again. Some minor points: breakfast can be confusing as when we were there some days coffee and fruit was out, but other days it wasn't. Also the bikes are a bit rickety but they do the trick!
Read More
Claudina
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family.
Ahna
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Absolutely loved my time at Moxy. The staff is beyond friendly and helpful. Rooms are nothing grand but for one person maybe two it’s perfect. You don’t spend much time in your room anyways. Patito is a cute hidden gem and they have decent food. Location is in the middle of hotel zone and centro. The best part of the stay was most definitely the staff!
Read More
Raisa Jasmin
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel and stay. Very clean and attentive.
Manjinder
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room as shown in the pictures wasn’t what they gave me (pictures had
Ravieshwar
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is on the right track, but improvements can be made, from minor to significant. Good is free bikes, free towels for the beach. Rooms are good. Gym lacks wipes to sanitize after. It's about $50 each way via cab to the beach area, which isn't their fault, but calculate whether you think it's worth it to be closer. Good staff, professional. Food is OK. Clean drinking water requires making requests to the desk each time. Parking is free and good. It's a beautifully designed atrium. For the price, it's really good. Area is safe as well.
Read More
Osvaldo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendly and helpful staff! Especially Emilio, Alberto, Alison and all the kitchen staff including the chef. Great food and drinks!
Ana
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Habitación limpia y un buen desayuno muy rico y cómodo todo
Jesper
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

No Breakfast, otherwise nice
DANIEL
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Trevlig personal, god service. Hög standard på rum.
Pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

El personal, Alan en barra es lo máximo. Espectacular todo chicos.
You’ve read all the top reviews.
Number of reviews per page
20
40