Moxy Tulum

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9.0
Exceptional
34 reviews

What Guests Say About Their Stay

Barbara

10.0
/ 10
We would definitely stay here again. The staff went above and beyond to make our stay comfortable. Clean and food was great.

Davina

10.0
/ 10
Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company.

Ariana Benai

10.0
/ 10
The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other major hotels, putting you in the perfect spot to either head to “La Valetta” where there are tons of trendy restaurants and coffee shops or over to the main beach strip where the beach clubs and Michelin-rated restaurants are located. My only slight negative would be the pool setup. It feels a bit separate from the hotel experience since you have to either pay to rent towels or go downstairs to the front desk to get them, which makes the process less seamless. The pool area also doesn’t get much direct sunlight, so sunbathing and swimming weren’t as enjoyable as expected. Overall, I would absolutely stay here again when I return!
In the Area
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Av. Coba Sur, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Moxy Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Moxy Tulum

Av. Coba Sur, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Moxy Tulum
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Discover More About Moxy Tulum

General
In Tulum (Zama)

Location
With a stay at Moxy Tulum in Tulum (Zama), you'll be a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. This hotel is 2.4 mi (3.9 km) from Playa Paraiso and 2.7 mi (4.3 km) from Tulum Mayan Ruins.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Jaguar Park - 0.1 km / 0.1 mi
Hunab Lifestyle Center - 0.4 km / 0.3 mi
Acceso al Parque Jaguar - 1.6 km / 1 mi
Tulum National Park - 1.6 km / 1 mi
Jaguar Viewpoint Tulum - 1.7 km / 1 mi
Dos Aguas Park - 2.5 km / 1.5 mi
SFER IK - 2.7 km / 1.7 mi
Tulum Tower - 2.9 km / 1.8 mi
Hospital de Tulum - 3 km / 1.9 mi
Las Palmas Public Beach - 3.1 km / 1.9 mi
Cenote Calavera - 3.2 km / 2 mi
Playa Ruinas - 3.5 km / 2.2 mi
Tulum Mayan Ruins - 3.7 km / 2.3 mi
Tulum Beach - 3.9 km / 2.4 mi
Casa del Cenote - 4 km / 2.5 mi

The preferred airport for Moxy Tulum is Tulum Intl. Airport (TQO) - 43.9 km / 27.3 mi

Facilities
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a 24-hour fitness center, and karaoke. This Art Deco hotel also features complimentary wireless internet access, concierge services, and bicycle tour information.

Business Facilities
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

All facilities in Moxy Tulum

Swimming Pool Moxy Tulum
Swimming Pool
Entertainment Facility Moxy Tulum
Entertainment Facility
Fitness Center Moxy Tulum
Fitness Center
Common Space Moxy Tulum
Common Space
Lobby Moxy Tulum
Lobby

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Entertainment for adults
  • Karaoke
  • Spa
  • Garden
  • Fitness center
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Lockers
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Shuttle Service

  • Airport transfer

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Business center

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Moxy Tulum

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Moxy Tulum
122
Number of floors in Moxy Tulum
3
Another facilities in Moxy Tulum
Romantic proposal packages, Outdoor pool, Entertainment for adults, Karaoke, Spa

Frequently asked question in Moxy Tulum

What are available facilities at Moxy Tulum?
There are top facilites at Moxy Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Moxy Tulum?
The standard check-in time at Moxy Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Moxy Tulum provide breakfast?
Yes, Moxy Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Moxy Tulum
Moxy Tulum has a 4.0-star rating.
How many floors does Moxy Tulum have?
Moxy Tulum has 3.
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More Reviews from Other Guests in Moxy Tulum

9.0
Exceptional
From 34 reviews
Cleanliness

9.4

Service and Facilites

8.8

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Traveler Reviews Moxy Tulum

Number of reviews per page
20
40
Top reviews
Barbara
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We would definitely stay here again. The staff went above and beyond to make our stay comfortable. Clean and food was great.
Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company.
Read More
Ariana Benai
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other major hotels, putting you in the perfect spot to either head to “La Valetta” where there are tons of trendy restaurants and coffee shops or over to the main beach strip where the beach clubs and Michelin-rated restaurants are located. My only slight negative would be the pool setup. It feels a bit separate from the hotel experience since you have to either pay to rent towels or go downstairs to the front desk to get them, which makes the process less seamless. The pool area also doesn’t get much direct sunlight, so sunbathing and swimming weren’t as enjoyable as expected. Overall, I would absolutely stay here again when I return!
Read More
Jacobo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast was good and stay was fantastic
Kiana Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10
Glenn Albert
icon-with Partner
with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Did not eat breakfast , Park is good distance away ..staff was friendly..room was clean
Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Was originally supposed to stay here for two nights but extended our stay for another three nights. The hotel is a beautiful design and the free bikes mean it is quite easy to get to the beach or centre of Tulum in 15-20 minutes. Everything felt brand new. Nice gym and rooftop pool too. We loved our stay here, would definitely visit again. Some minor points: breakfast can be confusing as when we were there some days coffee and fruit was out, but other days it wasn't. Also the bikes are a bit rickety but they do the trick!
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Claudina
icon-with Children
with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family.
Ahna
icon-
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Absolutely loved my time at Moxy. The staff is beyond friendly and helpful. Rooms are nothing grand but for one person maybe two it’s perfect. You don’t spend much time in your room anyways. Patito is a cute hidden gem and they have decent food. Location is in the middle of hotel zone and centro. The best part of the stay was most definitely the staff!
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Raisa Jasmin
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel and stay. Very clean and attentive.
Manjinder
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room as shown in the pictures wasn’t what they gave me (pictures had
Ravieshwar
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The hotel is on the right track, but improvements can be made, from minor to significant. Good is free bikes, free towels for the beach. Rooms are good. Gym lacks wipes to sanitize after. It's about $50 each way via cab to the beach area, which isn't their fault, but calculate whether you think it's worth it to be closer. Good staff, professional. Food is OK. Clean drinking water requires making requests to the desk each time. Parking is free and good. It's a beautifully designed atrium. For the price, it's really good. Area is safe as well.
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Osvaldo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Friendly and helpful staff! Especially Emilio, Alberto, Alison and all the kitchen staff including the chef. Great food and drinks!
Cleber
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

O hotel era exatamente conforme anunciado. A equipe foi atenciosa. Área de lazer muito boa. Só a localização que deixa um pouco a desejar, um pouco longe do centro da cidade e da praia.
ROGELIO
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

La habitación está bien diseñada. Los pasillos están muy mal: alfombra raída, rota y parece sucia..; es desagradable.
Maria
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Personal muy atento y amigable
Esmeralda
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super lindo el hotel
Ana
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Habitación limpia y un buen desayuno muy rico y cómodo todo
Jesper
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

No Breakfast, otherwise nice
DANIEL
icon-
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Trevlig personal, god service. Hög standard på rum.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.