Novotel Ulaanbaatar

Hotels
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8.6
/10
Very Good
142 reviews

What Guests Say About Their Stay

Laurie

10.0
/ 10
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.

John

10.0
/ 10
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.

josephine

10.0
/ 10
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
In the Area
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Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Novotel Ulaanbaatar is a hotel is located at Ulaanbaatar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Ulaanbaatar

Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201
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Lobby Novotel Ulaanbaatar
Lobby 2 Novotel Ulaanbaatar

Discover More About Novotel Ulaanbaatar

The Charm of Novotel Ulaanbaatar: Your Gateway to Mongolia

Planning a trip to Mongolia and looking for a comfortable and convenient base in the heart of its vibrant capital? Novotel Ulaanbaatar offers a fantastic option for Australian travellers seeking a blend of modern amenities and authentic local experiences. Situated in a prime location, this hotel provides easy access to the city's attractions, business districts, and cultural highlights, making it an ideal choice for both leisure and business trips. Whether you're exploring the vast landscapes of Mongolia or immersing yourself in the urban energy of Ulaanbaatar, Novotel Ulaanbaatar promises a welcoming stay.

Rates at Novotel Ulaanbaatar start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Novotel Ulaanbaatar

Novotel Ulaanbaatar is strategically located in the bustling Sukhbaatar district, a central hub of Ulaanbaatar. You'll find yourself within easy reach of key government buildings, corporate offices, and a variety of cultural institutions. The hotel's `{localAddressString}` places it in a dynamic part of the city, offering a great starting point for exploration. While specific distances to public transport hubs can vary, the area is generally well-connected, allowing for convenient movement around the city. The atmosphere here is a lively mix of business and local life, with plenty of opportunities to discover authentic Mongolian culture. It's a neighbourhood that buzzes with activity, yet offers a sense of accessibility to all that Ulaanbaatar has to offer, from historical sites to modern shopping centres.

Guest Facilities and Services at Novotel Ulaanbaatar

Guest facilities at Novotel Ulaanbaatar are designed to ensure a comfortable and convenient stay for all travellers. You can expect a range of amenities that cater to modern needs, including reliable free Wi-Fi to keep you connected. For those who enjoy staying active, a fitness centre is available. The hotel also prides itself on its welcoming atmosphere, with a helpful 24-hour front desk ready to assist with any queries or requests you may have. While specific details on breakfast offerings and their pricing are best confirmed directly, hotels like Novotel typically provide excellent breakfast options, often featuring a mix of international and local choices, which can be a great way to start your day, much like the strong café culture many Australians appreciate.

Room Information and Stay Experience at Novotel Ulaanbaatar

Novotel Ulaanbaatar offers a selection of well-appointed rooms designed for comfort and relaxation. The Room types of Novotel Ulaanbaatar aim to cater to various traveller needs, ensuring a pleasant stay. You can anticipate clean and well-maintained spaces, featuring comfortable bedding to ensure a good night's sleep. Modern climate control systems are in place, providing effective heating and cooling to keep you comfortable regardless of the season. The bathrooms are typically modern and clean, contributing to an overall refreshing experience. While specific room sizes and names are best confirmed directly with the hotel, the focus is on providing a tranquil environment after a day of exploring Ulaanbaatar.

Recommended Nearby Dining and Cafes around Novotel Ulaanbaatar

Ulaanbaatar boasts a growing culinary scene, and Novotel Ulaanbaatar's location puts you in a good position to explore it. Within the vicinity, you'll find a variety of dining options, from traditional Mongolian eateries serving hearty local dishes to international restaurants offering diverse flavours. The city also has a developing café culture, with many spots offering good coffee and light meals, perfect for a relaxed breakfast or a mid-afternoon break. Exploring the streets around the hotel will undoubtedly lead you to discover charming local cafes and restaurants that provide a true taste of Ulaanbaatar's evolving food landscape. For those seeking a familiar start to their day, many hotels in this category offer excellent breakfast buffets that often include popular items that resonate with Australian travellers.

Popular Attractions and Activities near Novotel Ulaanbaatar

Novotel Ulaanbaatar serves as an excellent base for exploring the rich history and vibrant culture of Ulaanbaatar. Here are some popular spots you might consider visiting:

  • Sükhbaatar Square: The central square of Ulaanbaatar, named after the revolutionary hero Damdin Sükhbaatar, and a focal point for national celebrations and events.
  • Gandan Monastery (Gandan Tegchenling Monastery): One of Mongolia's most important Buddhist monasteries, known for its impressive statue of Migjid Janraiseg.
  • National Museum of Mongolia: Offers a comprehensive overview of Mongolian history and culture, from prehistoric times to the present day.
  • Zaisan Memorial: A Soviet-era memorial offering panoramic views of the city and the Tuul River valley.
  • Central Tower: A prominent landmark in the city centre, often surrounded by shops and commercial activity.

If you are looking for other activities around Novotel Ulaanbaatar, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Novotel Ulaanbaatar from the Airport

Navigating your journey from the airport to Novotel Ulaanbaatar is straightforward, with several convenient options available. Understanding the airport transfer service of Novotel Ulaanbaatar and how to get to Novotel Ulaanbaatar is key to a smooth arrival.

  • Airport Shuttle Buses:

    Regular shuttle buses operate from the airport to various points in the city, offering an economical way to reach your destination.
  • Public Metered Taxis:

    Official metered taxis are readily available at the airport. It's advisable to ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for convenience.

For more information on getting around, consider exploring options for Airport transfer service.

Summary of Why You Should Choose Novotel Ulaanbaatar

Novotel Ulaanbaatar stands out as a compelling choice for Australian travellers heading to Mongolia's capital. Its strategic location, coupled with a commitment to guest comfort and service, makes it a reliable option for your stay. Here’s a quick summary of why you should consider it:

  • Prime Location:

    Situated in a central district, providing easy access to key attractions and business areas.
  • Comfortable Accommodation:

    Well-appointed rooms with modern amenities designed for a relaxing stay.
  • Convenient Facilities:

    Access to essential services like Wi-Fi and a 24-hour front desk to assist you.
  • Gateway to Exploration:

    An ideal starting point for discovering Ulaanbaatar's cultural heritage and vibrant city life.

Ready to experience Ulaanbaatar? You can easily Book budget hotels in Ulaanbaatar and secure your stay at Novotel Ulaanbaatar. Don't forget to also Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Novotel Ulaanbaatar

Entertainment Facility Novotel Ulaanbaatar
Entertainment Facility
Functional Hall Novotel Ulaanbaatar
Functional Hall
Common Space Novotel Ulaanbaatar
Common Space
Lobby Novotel Ulaanbaatar
Lobby
Accommodation Services Novotel Ulaanbaatar
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Indoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Reception hall
  • Lockers

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Conference center

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel Ulaanbaatar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 11:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 11:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Ulaanbaatar
192
Another facilities in Novotel Ulaanbaatar
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Novotel Ulaanbaatar

What are available facilities at Novotel Ulaanbaatar?
There are top facilites at Novotel Ulaanbaatar such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Ulaanbaatar?
The standard check-in time at Novotel Ulaanbaatar is starting from 12:00 - 11:30 while the latest check-out time is at Before 12:00
Does Novotel Ulaanbaatar provide breakfast?
Yes, Novotel Ulaanbaatar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Ulaanbaatar?
Novotel Ulaanbaatar has a 3.5-star rating.
How many rooms are available at Novotel Ulaanbaatar?
Novotel Ulaanbaatar has 192.
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Novotel Ulaanbaatar reviews and ratings

8.6
Very Good
From 142 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Novotel Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall good.
Kanami
icon-Leisure
Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine
icon-Leisure
Leisure
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Read More
Joshua
icon-Business
Business
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff was very responsive and patient as we struggled through language
Jeremy A
icon-Business
Business
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
icon-Business
Business
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Read More
Tamás
icon-Business
Business
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
icon-
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Novotel Ulaanbaatar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 142 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Novotel Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall good.
Kanami
icon-Leisure
Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine
icon-Leisure
Leisure
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Read More
Joshua
icon-Business
Business
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff was very responsive and patient as we struggled through language
Jeremy A
icon-Business
Business
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
icon-Business
Business
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Read More
Tamás
icon-Business
Business
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
icon-
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40