ノボテル ウランバートル

良かったです。

立地も良くお部屋も快適に過ごせました

とてもキレイで素晴らしいです

素晴らしいです！

Heating was supposed to be turned on in October, but was not fully functional. Once late at night (3 people) and once early in the morning (1 person) came to my room suddenly without notice (door was opened with a card key). I did not let them into my room. I checked with the hotel and they said that the staff went to my room to check the heating, which is only done late at night, but it was very scary.

暖房が壊れており、同行者の部屋に深夜および早朝にいきなりスタッフが入ってきたことを聞いて驚きました。鍵とチェーンはかけて寝た方が良さそうです。それ以外はとても良いホテルです。

部屋のメイクの札を掛けて外出しましたが、夜遅く戻ったらメイクされておらず、タオルの交換をフロントにお願いしたのに、持って来るのに20分近くかかり、あの間シャワーい入れませんでした。

いつも、コーヒーポットの元のブレーカーが落ちてしまい、朝、お茶が飲めなかった。部屋の電気系統に問題あり。

バスタブがスウィートにしかなかった。 冷蔵庫が途中壊れて使えなったのに、ミニバーの請求をされていて驚いた。 ベルボーイは、ガムを噛みながらドアを一つだけ開けてくれる、ドアは二つあるのに。スーツケースを持っていても運ばない。何のためにいるのかわからない。 上記以外は、良かった。

Chambre spacieuse et confortable en revanche lhotel n'est pas au niveau attendu en terme de service. Hammam et sauna femme HS HAMMAM homme HS Au petit-déjeuner cafetière Café grains et cappuccino HS pendant 1semaine. Pour avoir des gaufres le matin il faut quémander.

깨끗하고 헬스장. 사우나. 수영장무료이용가능해서 좋아요!

Overall good.

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.

Easy walk from Sukhbaatar Square

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!