Magic Hotel Xhibition - Self-service-hotel

Overall, a great stay! Self-check-in was easy once I got the code, and the staff at the sister hotel were super helpful. Room was clean and comfortable. Only minor thing is no on-site staff, but otherwise really good experience!

I have only 3 requirements for a good hotel stay. It has to be clean, have a nice shower and comfortable beds. We travelled as a family of 5, and though the main bed in the bedroom was comfortable, 3 of us were set up on a sofa bed and an extra bed, which was fine and expected. What we didn't expect was that these beds were impossible to sleep in. The sofa bed had an extremely thin mattress over metal bars, and it was very squeeky and noisy. The extra bed kept collapsing whenever we moved. It ended with the kids sleeping in the main bed and parents on the couch which was not a bed, and certainly not comfortable, but better than what they had set up for us. When I went to have a shower I looked straight into offices (or apartments?) with people in it who could clearly see us in the shower.... I chose to not shower. The apartment appeared clean, but the bins were full of rubbish. Also the check in process was abysmal, as we had to go to a different hotel to get our key and pay. The receptionist wrote a number that didn't make sense on the key card, so we have had to call them to clarify where we were going. After a long day of travelling with young children and a teenager with autism who didn't understand what was going on, this was an extra byrden we didn't need. Do not recommend. Next year we will stick with Ole Bull like always.

I was slightly apprehensive about staying at a self-service hotel but I needn't have been - the text arrived with my key code and it all worked out very well. The room was lovely - bigger than I expected and with a very nice shower. It was quiet despite being in the centre of town and on top of a shopping centre, and very comfortable. The only additional thing that would have been useful would be somewhere to store luggage after you check out (I don't think there was anywhere!), but it's not far from the station where you can do that. Overall it was a very pleasant stay and I would come back!

Clean and very good bed,s. That is very importen so u can sleep well. Easie self service.

It was the worst checkin experience. I needed to go to another sister hotel to get the access key.

Everything I needed was provided

No A/C, broken window, zero ventilation. Felt like a muggy, humid bungalow.

Our family had a great stay at Magic Hotel Xhibition this summer. It was a great location, walking distance to everything in the City Center and conveniently located in the mall with a grocery store on the bottom floor. We were able to check in a few blocks away at the other Magic hotel and get the keys to our room. Signage inside the mall made it very easy to find our room. We were in a pinch to find a place to stay for one night in Bergen, and this ended up being a perfect option for us!

Pretty small.

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This hotel is terrible. There is no reception/staff working there, which they tell you shortly before you arrive, but in my case their notification asked me to email them my phone number to get an sms message with a link to get my mobile key. There are two problems with this. 1. I'm traveling international and my phone isn't receiving SMS atm so I would have never received the SMS. 2. The larger problem though was the email address they gave me to email was ---@----- this is not a valid email address even if I could receive SMS I couldn't give them my number to send it. I replied to their initial message letting them know that I did not receive a valid email address to send a number to. I got an automated message back saying they received it and I would receive an email soon.... I have already checked out and started flying home, I still have not received an email. During the stay the room looks fine but it has no AC and it was very hot, we had to open the windows to the busy street below that kept us up at night. The bathroom had by far the worst toilet paper I have ever used, like worse than any public toilet, it disintegrated at the smallest moisture. There was a small bit of blood on the sheets and there is no staff to complain to. In the morning house keeping asked if we wanted new towels as we were leaving, we said yes and they did not give us new towels or clean the room. The shower is absolutely horrid, it doesn't have a door and there is no central drain.

Check in hopeless. No key available. No reception on site. Had to wait an hour to get access. Phone. Contact was unhelpful and disinterested.

I loved that the one that I stayed in was so helpful as finding the Xhibition one was challenging. I never did get an email telling me where/how to check in, so I went to the Korskirkin one to get help. (My flights were canceled and I ended up there one night early and needed a room). I was so impressed with the reception staff that I asked to move my reservation to there.

Not as promised. Was promised bubblebath Horrible tv turned on with picture early morning.

Good

Great location close to the Bergen city center. Tram is 5 minutes away.

Convenient location, close to the waterfront, restaurants & supermarket. Tidy & clean room with great style. Helpful staff located at their nearby hotel (5 min walk away from this hotel).

International phone numbers, or specifically from the US, do not receive the text message with your card key number so you'll have to call the hotel for the key card. They were very quick to answer though and everything was clean and tidy! Great for the price

I didnt like having to check in at another hotel as there were no staff on site. I have had on occasions when my key card didnt work. Fortunately this time this didnt happen otherwise i would have had to walk back to the original hotel where i checked in. In most hotels next to a kettle are tea bags coffee, milk etc. I was surprise to see two pairs of ear plugs. Loud music was played until the early hours on Saturday night