Citizen Hotel

Hotels
8.0
/10
Very Good
65 reviews

What Guests Say About Their Stay

chaun

9.4
/ 10
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !

Heracleo R. Z.

9.4
/ 10
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!

Renka r.

9.7
/ 10
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.

Danica N. V. M.

9.4
/ 10
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.

Verified traveler

10.0
/ 10
Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .
In the Area
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968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210

Main Facilities

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24-Hour Front Desk
Elevator
Staying at Citizen Hotel is a good choice when you are visiting Poblacion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Citizen Hotel

968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210
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Lobby Citizen Hotel
Lobby 2 Citizen Hotel

Discover More About Citizen Hotel

Welcome to Citizen Hotel, your home away from home in the heart of Metro Manila! If you're searching for a comfortable and convenient stay, Citizen Hotel offers a fantastic experience for travellers. Room rates at Citizen Hotel start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Citizen Hotel Location

Citizen Hotel is nestled in the vibrant district of Makati, a prime location in Metro Manila. Situated at {localAddressString}, it's approximately 7 kilometres from the Ninoy Aquino International Airport (NAIA), making it easily accessible for both local and international travellers. The hotel is conveniently located within a bustling commercial and financial hub, offering a dynamic atmosphere with a close proximity to a wide array of dining, shopping, and entertainment options. You'll find yourself immersed in the energetic pulse of the city, with key business districts and popular lifestyle centres just a stone's throw away.

Citizen Hotel Facilities & Services

Facilities for guests at Citizen Hotel are designed to ensure a comfortable and enjoyable stay.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploring. Operating hours are from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your travels at the well-equipped fitness centre, open daily from 6:00 AM to 10:00 PM.
  • On-site Parking:

    For guests arriving by car, secure on-site parking is available. Fees may apply, please inquire at reception.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected.
  • Concierge Services:

    Our dedicated concierge team is available to assist with bookings, recommendations, and any other guest needs.
  • Room Service:

    Enjoy the convenience of in-room dining with our 24-hour room service.

Citizen Hotel Room Types

Discover a range of inviting accommodations with the diverse room types of Citizen Hotel, catering to every traveller's needs.

  • Deluxe Room:

    These stylish rooms offer a comfortable retreat with city views. All rooms are strictly non-smoking and feature a private bathroom, some with a bathtub.
  • Executive Room:

    Slightly larger than the Deluxe, these rooms provide enhanced comfort and amenities, also featuring city views and non-smoking policies. Bathtubs are available in select rooms.
  • Suite:

    For those seeking a more luxurious experience, our Suites offer spacious living areas, premium amenities, and stunning city vistas. These are all non-smoking rooms, and bathtubs are a standard feature.

Citizen Hotel Dining & Restaurants

Citizen Hotel offers delightful culinary experiences to satisfy your palate.

  • The Citizen Café:

    Start your day with an artisanal breakfast menu featuring local and international delights. Open daily from 6:00 AM to 10:00 AM. Estimated price per person for breakfast is ₱600.
  • The Skyline Bar:

    Enjoy a relaxing evening with a selection of local wines and signature cocktails. Open from 5:00 PM to 12:00 AM. Small bites are available, with an estimated price per person of ₱800.

Citizen Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Citizen Hotel with these popular attractions:

  • Ayala Triangle Gardens:

    A green oasis in the heart of Makati, perfect for a leisurely stroll or a picnic.
  • Greenbelt Park:

    A series of interconnected parks offering a tranquil escape with lush landscapes and water features, surrounded by shopping malls.
  • Glorietta Mall:

    One of the premier shopping destinations in the Philippines, offering a wide range of retail, dining, and entertainment options.
  • SM Makati:

    Another major shopping complex, providing a vast selection of goods and services.
  • Makati Central Business District:

    Immerse yourself in the city's financial heart, with impressive architecture and a lively atmosphere.

If you are looking for other activities around Citizen Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Citizen Hotel from the Airport

Getting to Citizen Hotel from Ninoy Aquino International Airport (NAIA) is straightforward, with several convenient options available. Understanding your transportation choices is key to a smooth arrival.

  • Airport Transfer Service of Citizen Hotel:

    For the utmost convenience, you can arrange a private airport transfer directly through Citizen Hotel. This service offers a seamless journey from the airport terminal to your room. The estimated cost for this service is around ₱1,500 to ₱2,000, depending on the terminal and vehicle type. This is the most direct and hassle-free way to get to Citizen Hotel.
  • Ride-hailing Services:

    Numerous ride-hailing services operate at NAIA. You can book a car through your preferred app upon arrival. The journey typically takes 30-60 minutes, depending on traffic, and costs approximately ₱500 to ₱800.
  • Metered Airport Taxis:

    Official airport taxis are readily available outside each terminal. Ensure the meter is used for your journey. The fare will vary based on traffic conditions but is generally comparable to ride-hailing services, ranging from ₱500 to ₱800.
  • Airport Shuttle Buses:

    While less direct for Citizen Hotel, some shuttle services might be available to major transport hubs within Metro Manila, from where you can take another taxi or ride-hailing service. This is often the most budget-friendly option but can be time-consuming.

For pre-booked and convenient journeys, consider exploring airport transfer services. Citizen Hotel airport transfer can be arranged in advance for a stress-free arrival.

Summary of Why You Should Choose to Stay at Citizen Hotel

Citizen Hotel stands out as an excellent choice for your Metro Manila stay due to its prime location, comprehensive facilities, and comfortable accommodations.

  • Prime Location:

    Situated in the heart of Makati, offering easy access to business, shopping, and entertainment.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites ensure a relaxing stay.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and reliable Wi-Fi.
  • Convenient Dining:

    On-site dining options provide delicious meals and refreshing drinks.
  • Value for Money:

    Citizen Hotel offers competitive rates, especially when booking through Traveloka.

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All facilities in Citizen Hotel

Common Space Citizen Hotel
Common Space
Lobby Citizen Hotel
Lobby
Accommodation Services Citizen Hotel
Accommodation Services
Exterior Citizen Hotel
Exterior
Others Citizen Hotel
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Citizen Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Cash deposit required, No cribs (infant beds) available, No rollaway/extra beds available, Noise-free rooms not guaranteed
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Citizen Hotel
32
Another facilities in Citizen Hotel
Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked questions about Citizen Hotel

What are available facilities at Citizen Hotel?
There are top facilites at Citizen Hotel such as 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citizen Hotel?
The standard check-in time at Citizen Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Citizen Hotel?
Citizen Hotel has a 3.0-star rating.
How many rooms are available at Citizen Hotel?
Citizen Hotel has 32.
Does Citizen Hotel have parking?
Yes, Citizen Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Citizen Hotel reviews and ratings

Overall Ratings & Reviews Citizen Hotel

Traveloka (39)
Other sources (26)
8.5
Very Good
From 39 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

8.8

Meal

6.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
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All Ratings, Current App Language, See all reviews

Traveller Reviews Citizen Hotel

Number of reviews per page
20
40
Customer reviews
chaun
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 324 week(s) ago
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !
Find this review helpful?
Elizabeth A. O.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 330 week(s) ago
They charged 500 pesos for a mini dirt on the bed that will be remove after washing it, I was like so were not allowed to do that even though we paid for the room?
Find this review helpful?
Heracleo R. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 332 week(s) ago
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!
2 people find it helpful
Khumkrongklung S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 332 week(s) ago
Very good location Not far from Makati city center, restaurants, shopping malls 7-11. Clean rooms, nice decoration, but the street side rooms are not soundproof. Will hear the car all the time Very good service staff, smiling brightly.
Translated by Google Icon
See original
Find this review helpful?
Eva S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 334 week(s) ago
There are no trash cans in the rooms. Bathroom water is very small. But the security and receptionist are friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Eve E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 336 week(s) ago
Awesome.. I really enjoyed the bathroom area. The bathtub is darn so good. It was a cute room I've chosen but fascinated with the interior design. I really like it there. Much love! ♥️💕
Find this review helpful?
Profile Picture
Frengky P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 340 week(s) ago
Clean room, nice bathtub ..
Find this review helpful?
Renka r.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 341 week(s) ago
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.
Find this review helpful?
Andres K. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 344 week(s) ago
So terrible thought this hotel are so good like on the photos pictures but it's all fake when I came to stay as fully paid my reservation in seven eleven the room hotel are so dirt and nuisance smell and unfinished hollow pader still construction are on going on !!! dirt floor dirt and movable TV has no channel and no chair and telephone! The water in the showers are clogged!
Read More
2 people find it helpful
Ana G. M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
Satisfied!!! The room is comfy and nice. The staffs are so accommodating. Wanna go back soon. ❤
1 people find it helpful
Jana F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 349 week(s) ago
The staff are very accommodating. The hotel itself is very comfy 🙂
Find this review helpful?
Dioressa T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.3
/10
Reviewed 349 week(s) ago
Room was clean and just had enough space. Some of the staff were nice but some just was not that helpful. The room we stayed in was also close to the main highway so it’s a bit noisy. Though we couldn’t really complain that much since the price was just right for the service they offer. But overall I’d still give it a 7/10. :)
2 people find it helpful
Danica N. V. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 350 week(s) ago
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.
Find this review helpful?
Marjorie T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 354 week(s) ago
I had a great stay. The hotel is new and clean. Staff are friendly and helpful. No intercom or phones in the room so I had to go down every time I need something. Wifi was not working on my phone that time but that’s okay. It would’ve been nice to be connected but still ok lang. also you gotta bring your own bath bomb for the tub. I did not bring mine so staff offered additional shower gels. It help. Overall. I had an awesome experience with Citizen Hotel. Thank you! 💚
Read More
Find this review helpful?
Melton J. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 356 week(s) ago
The facility is very new. The smell of paint in the elevator and walk way is pervasive to a suffocating point. The request for a change of towel is surprisingly expensive to the tune of ₱400 per towel. No in room mini fridge and when I request to borrow a bottle opener, I was told they don't have despite that there's a restaurant within the hotel. The staff are great and always smiling.
Read More
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40

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Lobby 4 Citizen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Citizen Hotel

Traveloka (39)
Other sources (26)
8.5
Very Good
From 39 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

8.8

Meal

6.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Citizen Hotel

Number of reviews per page
20
40
Customer reviews
chaun
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 324 week(s) ago
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !
Find this review helpful?
Elizabeth A. O.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 330 week(s) ago
They charged 500 pesos for a mini dirt on the bed that will be remove after washing it, I was like so were not allowed to do that even though we paid for the room?
Find this review helpful?
Heracleo R. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 332 week(s) ago
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!
2 people find it helpful
Khumkrongklung S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 332 week(s) ago
Very good location Not far from Makati city center, restaurants, shopping malls 7-11. Clean rooms, nice decoration, but the street side rooms are not soundproof. Will hear the car all the time Very good service staff, smiling brightly.
Translated by Google Icon
See original
Find this review helpful?
Eva S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 334 week(s) ago
There are no trash cans in the rooms. Bathroom water is very small. But the security and receptionist are friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Eve E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 336 week(s) ago
Awesome.. I really enjoyed the bathroom area. The bathtub is darn so good. It was a cute room I've chosen but fascinated with the interior design. I really like it there. Much love! ♥️💕
Find this review helpful?
Profile Picture
Frengky P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 340 week(s) ago
Clean room, nice bathtub ..
Find this review helpful?
Renka r.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 341 week(s) ago
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.
Find this review helpful?
Andres K. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 344 week(s) ago
So terrible thought this hotel are so good like on the photos pictures but it's all fake when I came to stay as fully paid my reservation in seven eleven the room hotel are so dirt and nuisance smell and unfinished hollow pader still construction are on going on !!! dirt floor dirt and movable TV has no channel and no chair and telephone! The water in the showers are clogged!
Read More
2 people find it helpful
Ana G. M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
Satisfied!!! The room is comfy and nice. The staffs are so accommodating. Wanna go back soon. ❤
1 people find it helpful
Jana F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 349 week(s) ago
The staff are very accommodating. The hotel itself is very comfy 🙂
Find this review helpful?
Dioressa T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.3
/10
Reviewed 349 week(s) ago
Room was clean and just had enough space. Some of the staff were nice but some just was not that helpful. The room we stayed in was also close to the main highway so it’s a bit noisy. Though we couldn’t really complain that much since the price was just right for the service they offer. But overall I’d still give it a 7/10. :)
2 people find it helpful
Danica N. V. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 350 week(s) ago
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.
Find this review helpful?
Marjorie T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 354 week(s) ago
I had a great stay. The hotel is new and clean. Staff are friendly and helpful. No intercom or phones in the room so I had to go down every time I need something. Wifi was not working on my phone that time but that’s okay. It would’ve been nice to be connected but still ok lang. also you gotta bring your own bath bomb for the tub. I did not bring mine so staff offered additional shower gels. It help. Overall. I had an awesome experience with Citizen Hotel. Thank you! 💚
Read More
Find this review helpful?
Melton J. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 356 week(s) ago
The facility is very new. The smell of paint in the elevator and walk way is pervasive to a suffocating point. The request for a change of towel is surprisingly expensive to the tune of ₱400 per towel. No in room mini fridge and when I request to borrow a bottle opener, I was told they don't have despite that there's a restaurant within the hotel. The staff are great and always smiling.
Read More
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40