Citizen Hotel

Hotels
Finding rooms for you...
8.0
/10
Very Good
66 reviews

What Guests Say About Their Stay

chaun

9.4
/ 10
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !

Heracleo R. Z.

9.4
/ 10
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!

Renka r.

9.7
/ 10
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.

Danica N. V. M.

9.4
/ 10
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.

Verified traveler

10.0
/ 10
Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .
In the Area
See Map
968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210

Main Facilities

Read More
24-Hour Front Desk
Elevator
Staying at Citizen Hotel is a good choice when you are visiting Poblacion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Citizen Hotel

968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210
Discover More Places
Lobby Citizen Hotel
Lobby 2 Citizen Hotel

Discover More About Citizen Hotel

Overview of Citizen Hotel

Citizen Hotel is a comfortable 3-star Hotels located at 968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210. With 32 rooms available, this property offers a streamlined stay for those who value efficiency and proximity to the city's pulse. Check-in begins from 14:00, while check-out is required before 12:00. The unique angle of this property is its strategic placement in the heart of Poblacion, allowing you to experience the authentic local lifestyle of Makati right outside your doorstep.

As a comfortable mid-range accommodation, this hotel is designed for travelers who prioritize location and functionality over excessive frills. Whether you are visiting for a quick business trip or a weekend exploration of the metro, the property provides a reliable base. With 65 reviews from previous guests, it remains a practical choice for those seeking a balance between cost and convenience in the busy district of Makati.

Location and Getting to Citizen Hotel

Address and Directions

You will find the hotel situated at 968 Dr Jose P. Rizal Ave, which places you in the vibrant Poblacion area. This district is known for its mix of historical charm and modern nightlife. Navigating to this address is straightforward, whether you are arriving from the airport or another part of the city. If you are flying into Manila, you can book flight options to Ninoy Aquino International Airport and take a Grab car directly to the hotel for approximately ₱300 to ₱500.

For those already in Metro Manila, public transport is a viable option. You can take a jeepney heading toward Guadalupe or Makati Avenue and then transfer to a tricycle to reach Dr Jose P. Rizal Ave. A tricycle ride within the local area typically costs between ₱50 and ₱100 depending on your starting point. The area is well-connected, ensuring that you spend less time commuting and more time enjoying your stay.

The hotel is positioned in the central shopping area, making it a prime spot for those who want to be near the action. The streets here are lively, and you will find various local eateries and convenience stores within walking distance. If you prefer a more private commute, Grab remains the most reliable app-based transport service in the Philippines, offering transparent pricing and safe routes directly to the hotel entrance.

What's Around Citizen Hotel

The Museo ng Makati is located just 22 meters away, which is a mere 1-minute walk from the hotel. This museum is a favorite for history enthusiasts who want to understand the evolution of the city. It provides a quiet, educational break from the urban environment, allowing you to appreciate the local heritage before you head out to book attraction tickets for other city tours.

P. Burgos Street is only 335 meters away, reachable in about a 4-minute walk. This street is the center of the local nightlife scene, featuring a variety of bars and restaurants that come alive after sunset. It is the go-to spot for travelers looking to experience the social side of Makati. The proximity allows you to enjoy the evening festivities and return to your room with ease.

For your shopping needs, Glorietta Mall is 1.96 km away. Depending on traffic, a Grab ride will take you there in about 10 to 15 minutes. This massive shopping complex is a staple for Filipinos, offering everything from high-end retail to local boutiques and diverse dining options. It is the perfect place to spend an afternoon browsing or catching a movie after a busy morning of meetings or sightseeing.

St. Luke's Medical Center Global City is located 2.14 km away, which is roughly a 15-minute drive by car. Having a world-class medical facility nearby provides peace of mind for international and local travelers alike. Additionally, the Shaw Boulevard MRT Station is 2.70 km away, providing a gateway to the rest of the metro via the train system, which is ideal for avoiding the heavy road traffic during peak hours.

Facilities and Amenities at Citizen Hotel

Highlights You'll Love

The hotel features a 24-Hour Front Desk, which ensures that you have assistance at any time of the day or night. Whether you have a late-night arrival or an early morning departure, the staff is ready to help you with your needs. This facility provides the benefit of constant support, making your stay feel secure and well-managed regardless of your schedule.

An Elevator is available on-site, which is essential for moving your luggage to your room without any physical strain. This facility offers the benefit of accessibility, ensuring that all guests, including those with heavy bags or mobility concerns, can navigate the building comfortably. It is a standard yet vital feature that enhances the overall convenience of your stay at this 3-star property.

The 24-hour Receptionist service complements the front desk, offering personalized attention whenever you require information or local recommendations. This facility provides the benefit of having a knowledgeable contact person who can assist with directions, transport arrangements, or general inquiries. Having someone available around the clock adds a layer of comfort and reliability to your travel experience in Makati.

Room Comforts and Additional Services

The hotel maintains a smoke-free area, which ensures a clean and healthy environment for all guests. This policy provides the benefit of fresh air and a pleasant atmosphere throughout the common spaces. You can relax knowing that the property prioritizes the well-being of its visitors by maintaining high standards of cleanliness and air quality in all indoor areas.

For your peace of mind, a Safety deposit box is provided, allowing you to store your valuables securely while you explore the city. This facility offers the benefit of security, ensuring that your passport, cash, and electronics are protected. Additionally, the Luggage storage service is perfect for those who arrive before check-in or have a late flight, allowing you to roam freely without carrying your bags.

The Concierge service is available to help you plan your day, whether you need to arrange a taxi or find a local restaurant. This service provides the benefit of local expertise, saving you time and effort in planning your itinerary. When you are ready to secure your accommodation, you can easily book hotel rooms through our platform to ensure a smooth arrival.

Pet Policy at Citizen Hotel

Please be advised that the hotel maintains a strict policy regarding animals. Pets are not allowed on the premises at any time. This policy is in place to ensure the comfort and safety of all guests, particularly those with allergies or sensitivities. We recommend making alternative arrangements for your pets before your arrival to ensure a seamless check-in process.

Check-in and Check-out at Citizen Hotel

Check-in at the hotel begins from 14:00. Upon arrival, please have your valid government-issued identification and your booking confirmation ready to present to the front desk. If you arrive earlier than the designated time, the staff will be happy to store your luggage so you can start exploring the city immediately without the burden of your belongings.

Check-out must be completed before 12:00. If you require a late check-out, it is recommended to inquire with the front desk at least one day in advance, as this is subject to room availability and may incur additional charges. Ensuring you adhere to these times helps the staff prepare the rooms for incoming guests, maintaining the efficiency of the hotel operations.

Your Makati Travel Guide

Getting to Makati from Manila and Major Philippine Cities

Traveling to Makati is convenient thanks to its central location in Metro Manila. If you are coming from other islands, you can book flight tickets to Manila, which is the primary gateway. Domestic flights from Cebu, Davao, or Iloilo typically take about an hour. Once you land, you can take a taxi or a ride-sharing service directly to your hotel in the Makati district.

For those traveling from nearby provinces, buses are a common and affordable mode of transport. Many provincial bus lines have terminals in Cubao or Pasay, both of which are connected to Makati via the MRT or major thoroughfares like EDSA. If you are coming from the southern provinces, ferries to the Port of Manila are also an option, followed by a short taxi ride to the city center.

Once you are in the metro, the best way to get around is by using a mix of public and private transport. The MRT and LRT systems are efficient for long distances, while jeepneys and tricycles are perfect for short trips within the barangays. Always keep small change handy for jeepney fares, which are very affordable, usually starting at just a few pesos for short distances.

Best Time to Visit Makati

The best time to visit Makati is during the dry season, which runs from November to April. During these months, the weather is generally pleasant, making it ideal for walking around the city and visiting outdoor attractions. The cooler temperatures in December and January are particularly enjoyable for those who want to avoid the intense heat of the summer months.

If you prefer to avoid the peak tourist crowds, consider visiting during the shoulder months of May or October. While there is a higher chance of rain, you will find that hotel rates are often more competitive. Regardless of when you visit, Makati is a year-round destination with plenty of indoor activities, such as shopping malls and museums, to keep you entertained even during the rainy season.

Food and Dining in Makati — Filipino Must-Tries

When in Makati, you must try Adobo, the unofficial national dish of the Philippines. It consists of meat, usually chicken or pork, marinated in vinegar, soy sauce, garlic, and peppercorns. You can find this in almost any local eatery or restaurant in Poblacion. It is a savory, comforting dish that perfectly represents the bold flavors of Filipino home cooking.

Another local favorite is Sinigang, a sour soup typically made with tamarind, vegetables, and your choice of pork, shrimp, or fish. It is the ultimate comfort food for many Filipinos, especially on a rainy day. The tangy broth is refreshing and pairs perfectly with a steaming bowl of white rice. You will find many restaurants in Makati that specialize in this classic dish.

For a snack, try Halo-Halo, a colorful dessert made with shaved ice, evaporated milk, and various ingredients like sweet beans, jellies, fruits, and ube ice cream. It is the perfect way to cool down after a long day of walking. You can find this at many dessert shops and cafes throughout the city, offering a sweet end to your meal.

Finally, do not miss out on Sisig, a sizzling dish made from chopped pork parts, seasoned with chili, onions, and calamansi. It is a popular choice for dinner or as a side dish with drinks. The combination of textures and the zesty kick from the calamansi makes it an addictive treat that you will likely want to order more than once during your stay.

Local Culture, Safety and Essential Apps in Makati

Filipinos are known for their hospitality and warmth. When interacting with locals, a simple smile and a polite tone go a long way. English is widely spoken in Makati, so you will have no trouble communicating with hotel staff, shopkeepers, or taxi drivers. It is customary to be respectful in public spaces and to follow local guidelines regarding noise and waste disposal.

Makati is generally safe for travelers, but it is always wise to practice standard precautions. Keep your belongings secure in crowded areas and avoid walking alone in poorly lit streets late at night. In case of an emergency, the national emergency hotline is 911. Always keep a copy of your hotel address and contact information with you at all times.

To make your trip easier, download essential apps like Grab for transportation, Google Maps for navigation, and Traveloka for managing your bookings. These tools are indispensable for modern travelers in the Philippines. Having these apps on your phone will help you navigate the city with confidence, find the best routes, and manage your travel plans on the go.

Finally, familiarize yourself with the local currency, the Philippine Peso (PHP). While credit cards are accepted in most malls and hotels, it is always a good idea to carry some cash for smaller purchases at local markets or for jeepney and tricycle fares. ATMs are widely available throughout Makati, making it easy to withdraw cash whenever you need it.

Frequently Asked Questions about Citizen Hotel

Where exactly is Citizen Hotel located?

Citizen Hotel is located at 968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210. It is situated just 22 meters from the Museo ng Makati, which is a 1-minute walk away, making it a very accessible location for those exploring the local area.

What time is check-in and check-out at Citizen Hotel?

Check-in at the hotel is from 14:00, and check-out is before 12:00. If you need to arrive earlier or depart later, please contact the front desk in advance to check for availability and potential additional fees.

Does Citizen Hotel allow pets?

No, the hotel does not allow pets. This policy is strictly enforced to maintain the comfort and cleanliness of the property for all guests.

How do I book Citizen Hotel on Traveloka?

To book your stay, visit the Traveloka website or app, search for Citizen Hotel, select your preferred dates, and follow the prompts to complete your reservation. You can book hotel rooms securely using various payment methods.

What are the best attractions near Citizen Hotel?

The best nearby attractions include the Museo ng Makati (22 meters, 1-minute walk), P. Burgos Street (335 meters, 4-minute walk), and Glorietta Mall (1.96 km, 10-15 minute drive). You can book attraction tickets for other city tours through our platform.

Is Citizen Hotel good value for Filipino travelers?

Yes, with a 3-star rating and 65 guest reviews, the hotel offers a practical and comfortable stay for those looking for a cheap hotel option in the heart of Makati without compromising on essential services.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers an extensive selection of accommodations, ranging from budget-friendly inns to luxury resorts. Whether you are planning a trip to Makati or a remote island, you will find the right place to stay. Our platform makes it easy to compare prices and amenities, ensuring you find a cheap hotel that meets your specific needs.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why we offer flexible refund and reschedule options for many of our bookings. You can manage your reservations directly through the app, giving you the peace of mind that your money is safe even if your plans shift. We prioritize your convenience and flexibility above all else.

Travel Made Easy — Exclusive Extras & Discounts

When you book with us, you gain access to exclusive deals and discounts that you won't find anywhere else. From seasonal promotions to member-only rates, we strive to make travel more affordable for every Filipino. Keep an eye on our app for the latest offers and start planning your next adventure with confidence and savings.

24/7 Customer Support

Our dedicated customer support team is available 24/7 to assist you with any questions or concerns. Whether you need help with a booking, have a question about your hotel, or require assistance during your trip, we are just a chat, phone call, or email away. We are committed to providing reliable support whenever you need it.

Flexible Payment Options

We offer a wide range of payment methods to suit your preferences. You can pay using GCash, Maya, credit or debit cards, or even our Traveloka PayLater service. This flexibility ensures that you can complete your booking quickly and securely, regardless of your preferred payment method. We make the transaction process as smooth as possible.

Earn Rewards Every Booking

Every time you book with Traveloka, you earn Traveloka Points. These points can be redeemed for discounts on future bookings, including hotels, flights, and activities. The more you travel, the more you save. It is our way of thanking you for choosing us as your travel partner and helping you explore more of the Philippines and the world.

Book Citizen Hotel on Traveloka Today

If you are looking for a reliable and well-located place to stay in Makati, Citizen Hotel is an excellent choice. Its 3-star status ensures you get the comfort you need, while its location in the central shopping area puts you right in the middle of the action. Experience the convenience of being near major landmarks and local hotspots by securing your room today.

Don't wait until the last minute to finalize your travel plans. Visit our website or download the app to book hotel rooms at Citizen Hotel and enjoy a seamless experience from start to finish. With our competitive rates and user-friendly platform, your next trip to Makati is just a few clicks away.

All facilities in Citizen Hotel

Common Space Citizen Hotel
Common Space
Lobby Citizen Hotel
Lobby
Accommodation Services Citizen Hotel
Accommodation Services
Exterior Citizen Hotel
Exterior
Bedroom Citizen Hotel
Bedroom

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Citizen Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Citizen Hotel
32
Another facilities in Citizen Hotel
Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Citizen Hotel

What are available facilities at Citizen Hotel?
There are top facilites at Citizen Hotel such as 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citizen Hotel?
The standard check-in time at Citizen Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Citizen Hotel?
Citizen Hotel is a 3.0-star hotel.
How many rooms are available at Citizen Hotel?
Citizen Hotel has 32 rooms in total.
Does Citizen Hotel provide parking?
Yes, Citizen Hotel provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Citizen Hotel

Overall Ratings & Reviews Citizen Hotel

Traveloka (39)
Other sources (27)
8.5
Very Good
From 39 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.8

Meal

6.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Customer reviews
chaun
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 345 week(s) ago
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !
Find this review helpful?
Elizabeth A. O.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 351 week(s) ago
They charged 500 pesos for a mini dirt on the bed that will be remove after washing it, I was like so were not allowed to do that even though we paid for the room?
Find this review helpful?
Heracleo R. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 353 week(s) ago
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!
2 people find it helpful
Khumkrongklung S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 353 week(s) ago
Very good location Not far from Makati city center, restaurants, shopping malls 7-11. Clean rooms, nice decoration, but the street side rooms are not soundproof. Will hear the car all the time Very good service staff, smiling brightly.
Translated by Google Icon
See original
Find this review helpful?
Eva S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 355 week(s) ago
There are no trash cans in the rooms. Bathroom water is very small. But the security and receptionist are friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Eve E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 357 week(s) ago
Awesome.. I really enjoyed the bathroom area. The bathtub is darn so good. It was a cute room I've chosen but fascinated with the interior design. I really like it there. Much love! ♥️💕
Find this review helpful?
Profile Picture
Frengky P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 361 week(s) ago
Clean room, nice bathtub ..
Find this review helpful?
Renka r.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 362 week(s) ago
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.
Find this review helpful?
Andres K. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 365 week(s) ago
So terrible thought this hotel are so good like on the photos pictures but it's all fake when I came to stay as fully paid my reservation in seven eleven the room hotel are so dirt and nuisance smell and unfinished hollow pader still construction are on going on !!! dirt floor dirt and movable TV has no channel and no chair and telephone! The water in the showers are clogged!
Read More
2 people find it helpful
Ana G. M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 367 week(s) ago
Satisfied!!! The room is comfy and nice. The staffs are so accommodating. Wanna go back soon. ❤
1 people find it helpful
Jana F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 369 week(s) ago
The staff are very accommodating. The hotel itself is very comfy 🙂
Find this review helpful?
Dioressa T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.3
/10
Reviewed 370 week(s) ago
Room was clean and just had enough space. Some of the staff were nice but some just was not that helpful. The room we stayed in was also close to the main highway so it’s a bit noisy. Though we couldn’t really complain that much since the price was just right for the service they offer. But overall I’d still give it a 7/10. :)
2 people find it helpful
Danica N. V. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 370 week(s) ago
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.
Find this review helpful?
Marjorie T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 375 week(s) ago
I had a great stay. The hotel is new and clean. Staff are friendly and helpful. No intercom or phones in the room so I had to go down every time I need something. Wifi was not working on my phone that time but that’s okay. It would’ve been nice to be connected but still ok lang. also you gotta bring your own bath bomb for the tub. I did not bring mine so staff offered additional shower gels. It help. Overall. I had an awesome experience with Citizen Hotel. Thank you! 💚
Read More
Find this review helpful?
Melton J. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 377 week(s) ago
The facility is very new. The smell of paint in the elevator and walk way is pervasive to a suffocating point. The request for a change of towel is surprisingly expensive to the tune of ₱400 per towel. No in room mini fridge and when I request to borrow a bottle opener, I was told they don't have despite that there's a restaurant within the hotel. The staff are great and always smiling.
Read More
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Citizen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.