Crimson Resort and Spa Mactan

Resorts
9.1
/10
Exceptional
1,054 reviews

What Guests Say About Their Stay

Mimi C.

9.1
/ 10
Had a great time! Clean and spacious room. Easy check in and check out. Although foods are pricey for me as a Filipino Guest, foods I ordered are delicious and satisfying. Staff are also accommodating.

maricel

10.0
/ 10
We had a pleasant and enjoyable stay at crimson .. I will surely stay there again

Patrick

10.0
/ 10
It feels more like a boutique resort that seeks to personalise the experience for guests. My other half and I came away with a beautiful embossed stetson hat and embossed sluppers from staying in a beautifully decorated room with a spacious bathroom. Furthermore the food was superb and the wine selection great from the restaurants, recommended by the sommelier. They did run out of our favourite bottle but put this down to us ordering way to many bottles. Full stars for this resort.

Warren

10.0
/ 10
Peaceful and beautiful place to stay with great water access (pool and beach) and 4 restaurants
In the Area
See Map
Seascapes Resort Town, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Crimson Resort & Spa Mactan Crimson Resort and Spa Mactan is located in area / city Mactan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crimson Resort and Spa Mactan

Seascapes Resort Town, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Lobby Crimson Resort and Spa Mactan
Exterior 2 Crimson Resort and Spa Mactan

Discover More About Crimson Resort and Spa Mactan

Crimson Resort and Spa Mactan: Your Tropical Escape in Cebu

Welcome to Crimson Resort and Spa Mactan, a premier destination for those seeking a luxurious and relaxing getaway in the heart of the Philippines. Nestled on the beautiful island of Mactan, this resort offers an unparalleled experience with its stunning ocean views, world-class amenities, and warm Filipino hospitality. Whether you're planning a romantic escape, a family vacation, or a rejuvenating solo trip, Crimson Resort and Spa Mactan promises an unforgettable stay. Room rates at Crimson Resort and Spa Mactan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crimson Resort and Spa Mactan Location

Crimson Resort and Spa Mactan is ideally situated in Lapu-Lapu City, Mactan Island, a vibrant area known for its pristine beaches and lively atmosphere. Located approximately 30 minutes from Mactan-Cebu International Airport (CEB), the resort offers a convenient escape from the hustle and bustle. The surrounding area is a delightful mix of tranquil coastal beauty and accessible modern conveniences, making it a perfect base for exploring the wonders of Cebu. Imagine stepping out and being greeted by the gentle sea breeze and the promise of a relaxing holiday.

Crimson Resort and Spa Mactan Facilities & Services

Facilities for guests at Crimson Resort and Spa Mactan are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • An infinity pool with breathtaking ocean views, perfect for a refreshing dip or simply lounging by the water. Operating hours are from 7:00 AM to 10:00 PM, with no additional fees.
  • A state-of-the-art fitness centre, equipped with modern machines for your workout routine. Open daily from 6:00 AM to 10:00 PM, complimentary for all guests.
  • The award-winning AUM Spa, offering a sanctuary of tranquility and rejuvenation with a range of massage and wellness treatments. Treatments are available from 10:00 AM to 10:00 PM, with prices starting from AUD $80.
  • A dedicated Kids' Club, providing a safe and fun environment for younger guests with engaging activities and games. Open from 9:00 AM to 6:00 PM, complimentary for children staying at the resort.
  • Complimentary on-site parking is available for guests who prefer to drive.
  • While there isn't a complimentary airport shuttle, private airport transfer services can be arranged through the resort.

Crimson Resort and Spa Mactan Room Types

Discover a range of exquisite accommodations designed to suit every preference. The room types of Crimson Resort and Spa Mactan offer comfort, style, and stunning vistas.
  • Deluxe Room:

    These elegantly appointed rooms feature either a King or Twin bed configuration and offer a choice of Ocean View or Garden View. All Deluxe Rooms are strictly non-smoking and include a bathtub for your relaxation.
  • Executive Suite:

    For those seeking a little more space and luxury, the Executive Suite provides a separate living area and enhanced amenities, with beautiful Ocean Views. These suites are non-smoking and feature a bathtub.
  • Crimson Villa:

    Offering the ultimate in privacy and indulgence, the Crimson Villa boasts a private plunge pool and direct access to the beach. These spacious villas are non-smoking and include a luxurious bathtub.
Please note that Crimson Resort and Spa Mactan is not a pet-friendly property.

Crimson Resort and Spa Mactan Dining & Restaurants

Embark on a culinary journey at Crimson Resort and Spa Mactan, where diverse dining options tantalize your taste buds.
  • Azure Beach Club:

    Enjoy a relaxed beachfront dining experience with a menu featuring fresh seafood, international favourites, and refreshing cocktails. Open daily from 11:00 AM to 11:00 PM. Estimated price per person for a main course is AUD $25.
  • Enye by Chele Gonzalez:

    Indulge in exquisite Spanish cuisine at this acclaimed restaurant, offering a sophisticated ambiance and innovative dishes. Open for dinner from 6:00 PM to 10:00 PM. Estimated price per person for a tasting menu is AUD $90.
  • The Deck:

    A casual poolside bar offering light snacks, refreshing drinks, and stunning sunset views. Open from 10:00 AM to 10:00 PM. Estimated price per person for a snack and drink is AUD $15.

Crimson Resort and Spa Mactan Nearby Attractions and Activities

Mactan Island and the surrounding Cebu region offer a wealth of attractions and activities for every type of traveller.
  • Magellan's Cross:

    A significant historical landmark in Cebu City, commemorating the arrival of Ferdinand Magellan.
  • Sto. Niño Church:

    One of the oldest churches in the Philippines, a beautiful testament to the country's rich religious heritage.
  • Shangri-La Mactan Beach:

    While the resort has its own stunning coastline, nearby public beaches offer different perspectives of Mactan's beauty.
  • Cebu Taoist Temple:

    A vibrant and colourful temple offering panoramic views of Cebu City.
  • SM Seaside City Cebu:

    One of the largest shopping malls in the Philippines, offering a wide array of retail, dining, and entertainment options.
If you are looking for other activities around Crimson Resort and Spa Mactan, check out the best deals on Traveloka: Recommended activities in Lapu-Lapu City!

How to Get to Crimson Resort and Spa Mactan from the Airport

Navigating your journey from Mactan-Cebu International Airport (CEB) to Crimson Resort and Spa Mactan is straightforward, with several convenient options available. The airport transfer service of Crimson Resort and Spa Mactan can be pre-arranged for a seamless arrival.
  • Private Airport Transfer:

    The most convenient option is to book a private car through the resort. This service ensures a direct and comfortable transfer, with a driver meeting you at the arrivals hall. The estimated cost is around AUD $30-40, depending on the vehicle type. You can also explore airport transfer services on Traveloka for competitive rates.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Crimson Resort and Spa Mactan typically takes about 30 minutes and may cost between AUD $15-25, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone. This is often a cost-effective and convenient option, with prices comparable to metered taxis.
How to get to Crimson Resort and Spa Mactan is made easy with these transport choices, ensuring you reach your tropical paradise without any hassle.

Summary of Why You Should Choose to Stay at Crimson Resort and Spa Mactan

Crimson Resort and Spa Mactan stands out as an exceptional choice for your next holiday, offering a perfect blend of luxury, relaxation, and adventure.
  • Stunning Location:

    Enjoy breathtaking ocean views and direct beach access on Mactan Island.
  • World-Class Amenities:

    Indulge in the infinity pool, AUM Spa, and diverse dining options.
  • Exceptional Service:

    Experience the warm and genuine hospitality that the Philippines is known for.
  • Variety of Room Types:

    From Deluxe Rooms to private Villas, find the perfect accommodation for your needs.
  • Convenient Access:

    Easily reachable from Mactan-Cebu International Airport.
Room availability at Crimson Resort and Spa Mactan is often in high demand, so it's advisable to book in advance. Booking Crimson Resort and Spa Mactan through Traveloka ensures you get the best rates and a seamless booking experience.

Ready for your dream vacation? Book budget hotels in Cebu and discover the magic of the Philippines. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans!

All facilities in Crimson Resort and Spa Mactan

Swimming Pool Crimson Resort and Spa Mactan
Swimming Pool
Entertainment Facility Crimson Resort and Spa Mactan
Entertainment Facility
Common Space Crimson Resort and Spa Mactan
Common Space
Lobby Crimson Resort and Spa Mactan
Lobby
Accommodation Services Crimson Resort and Spa Mactan
Accommodation Services

Things to Do

  • Barbecue
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Children play area
  • Entertainment for children
  • Fitness center
  • Garden
  • Health club
  • Library
  • Massage
  • Outdoor pool
  • Picnic area
  • Pool sun loungers
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Sun loungers
  • TV lounge

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Transportation

  • Limited parking
  • Car rental
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Sports and Recreations

  • Aerobics
  • Aquafit
  • Billiard
  • Catamaran sailing
  • Fitness center
  • Jet ski

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • Highchairs
  • Supervised childcare

Family-friendly Facilities

  • Kids club
  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Crimson Resort and Spa Mactan

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Culture of Clean In light of our commitment to your health and safety, we continue to provide a safe environment for our guests and colleagues by maintaining the highest standards of sanitation and cleanliness in all areas. We want all our guests to feel at ease when staying at Crimson Hotels and Resorts and Quest Hotels. Arrival Experience • Personal protective equipment will be part of hotel airport representative’s uniform. • Please prepare your health declaration card and scan through the QR code to access the guide on the new normal procedures in the property. • There will be a maximum person capacity per transportation to follow social distancing rule. • Hand sanitizers and disposable disinfecting wipes will be available in hotel transportations. • A foot bathmat is placed on all entrances to sanitize your footwear. • Temperature thermal scanning and sanitation of luggages will be conducted. Enhanced Express Check-in & Checkout • Online transactions will be the norm as we adopt a contactless system. • Check-in and checkout process will be smoother as pre-payments are made upon booking. • A registration card, health declaration card and payment link for contactless payment method will be included in the confirmation letter emailed to you. Front Office • Social distancing of 6 ft. will be strictly implemented. • Sanitizing of guest supplies such as key card, pen and welcome booklet will be done through a UVL cabinet. • The Crimson Care Center and Quest Genius are ready to assist you anytime via phone. • Hand sanitizers will be placed in areas for all guests. • Face masks will be available for guests at the front desk upon request. Housekeeping/Rooms • All our guest rooms undergo thorough disinfecting and sanitizing with electrostatic sprayers. • There are no back-to-back arrivals, rest assured all rooms and meeting spaces are sanitized 24 hours prior to your arrival. • The rooms will have an official sanitized seal on the front door, toilet and other areas of the room. • Hand sanitizer and disinfecting wipes will now be part of room amenities. High Traffic Areas • Thermal checking and sanitizing foot bath mat will be placed in all entrance and exit areas of the hotel. • Regular sanitation and social distancing for high traffic areas will be implemented. Food and Beverage • Managed buffet or room service delivery of packed meals and Bento Box options will be made available. • There will be no direct contact between you and hotel associates when food is delivered to your room. • To ensure social distancing in restaurant outlets is observed, tables are set up according to 4 guests per 10 sqm. • Enhanced safety training is regularly done with hotel associates. Banquet • Capacities of meeting rooms will change following correct social distancing. • Heightened food sanitation practices are strictly implemented. • As part of our new safety protocol, organizers will be required to list all attendees with complete contact details. • Other safety and cleanliness practices include: sanitation of meeting rooms before and after the event, thermal scanning at the entrance of the meeting rooms, managed buffet setup or serving of meals in batches. • Meeting kits will be packed individually. • Sanitation of public areas will be done frequently. We have also implemented our TARGET ZERO PROGRAM amongst all hotel associates. All hotel associates will play an important role in enforcing these guidelines with the goal of zero COVID-19 cases in the hotels.
All guests staying at the resort with bookings that include December 31 are subject to the Mandatory New Year’s Eve Gala Dinner, with rates of PHP 7,000 NET per adult (13+), PHP 3,500 NET per child aged 4–12, and free for children 0–3. The dinner fee will be collected upon guest arrival and is non-commissionable.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crimson Resort and Spa Mactan
290
Number of floors in Crimson Resort and Spa Mactan
2
Another facilities in Crimson Resort and Spa Mactan
Barbecue, Beach sun loungers, Beach towel, Beach umbrella, Children play area

Frequently asked questions about Crimson Resort and Spa Mactan

What are available facilities at Crimson Resort and Spa Mactan?
There are top facilites at Crimson Resort and Spa Mactan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crimson Resort and Spa Mactan?
The standard check-in time at Crimson Resort and Spa Mactan is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Crimson Resort and Spa Mactan provide breakfast?
Yes, Crimson Resort and Spa Mactan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crimson Resort and Spa Mactan?
Crimson Resort and Spa Mactan has a 5.0-star rating.
How many floors does Crimson Resort and Spa Mactan have?
Crimson Resort and Spa Mactan has 2.
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Crimson Resort and Spa Mactan reviews and ratings

9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Crimson Resort and Spa Mactan

Number of reviews per page
20
40
Top reviews
Ariella
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Alfred
icon-
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Limited breakfast buffet options compared to prior visits. Most staff were inattentive.
maricel
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a pleasant and enjoyable stay at crimson .. I will surely stay there again
Cody
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a wonderful suprise
Gautam
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great property. Some gaps in Vegetarian food availability and quality. But amazing property in general.
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It feels more like a boutique resort that seeks to personalise the experience for guests. My other half and I came away with a beautiful embossed stetson hat and embossed sluppers from staying in a beautifully decorated room with a spacious bathroom. Furthermore the food was superb and the wine selection great from the restaurants, recommended by the sommelier. They did run out of our favourite bottle but put this down to us ordering way to many bottles. Full stars for this resort.
Read More
Marion
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We expected a true 5-star experience but were very disappointed. The staff is kind and smiling, but that’s where the positives end. At check-in, we were asked to pay a significant deposit. At checkout, the items we consumed were not deducted from that deposit — we had to pay everything again on top. One week later, we are still waiting for the refund. Not acceptable for a supposed 5-star hotel. We were asked what time we wanted housekeeping (surprising for a luxury property). We said 3 PM, yet the next morning we were woken up at 10 AM. Walls are paper-thin, so expect noise from neighboring rooms too. Half of the menu items were unavailable — vegetarian options and certain drinks shown on menu simply “not available.” Food choice is limited, with nothing healthy. The terrace area with the nice couches shown online was half closed without explanation. Sun beds have no proper mattresses, uncomfortable for a full day. The beach is very small and clearly artificial — far from what the pictures suggest. On our last day, we were told there was no guaranteed airport transfer due to “no driver available.” After insisting, a solution suddenly appeared. We left five days earlier than planned, and no one from staff bothered to ask us why!! Clearly not a real 5-star property. Manage your expectations.
Read More
Warren
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Peaceful and beautiful place to stay with great water access (pool and beach) and 4 restaurants
Brenda
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not worth a Michelin. We waited 1 hr for our room. Turns out they forgot about us. All employees laughing and joking with each other & not working. Same with waiters not following through. (Except Enye restaurant.) Lobby was hot and they offered a caffeinated drink we couldn’t accept for religious reasons, and no water was offered during our wait. We booked 2 beds in 1 room, and they provided 1 bed only. We had to request an extra bed 3x in a span of 18 hrs till they finally sent a bed. We slept one night all crammed in one bed because we only had one bed. One night, they called us at 10 PM to check how we liked our room, waking up our two babies. Our room looked and felt old. Toilet seat was yellow and mirrors stained. Bathroom door was hard to close with an improvised lock. The closet doors hardly closed, so the closet light was on all night, illuminating the entire room. Bedding was great though. Kid pool needs maintenance. Water features are broken. Mural around the pool looks sad. A short wall next to the pool divides the kid area from the precarious employee area, with their mess right up your face, and it feels like your kids are exposed to unwanted attention. Staff all have a smile and greet you at all times, but many are unwilling to help. The friendliness for which they got a Michelin can be found anywhere in the PH. Beach size & sand are a joke. Public WCs were dirty. Breakfast was meh and some items spoiled. Etc. Couldn’t get out fast enough. Not worth the price.
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Julianna
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Super beautiful facilities and friendly staff
Lucien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This place was really nice and maintained the staff are very nice/friendly.
Shayne
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hospitality staff were wonderful. Pool side need more chairs and places to lay.
Glenn
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good customer service
Myrna
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very good
Keith
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Breakfast was good, but not great. Oatmeal was as the worst I’ve ever seen. 1st time was literally water soup with some oats. Last time was almost inedible, even the worker was embarrassed at how thick it was and offered to add water. The staff however were exceptionally good and friendly.
Gene Oreta
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

we will come back again ..my father wasnt feeling good and the staff was so accommodating their was a nurse that checked my dad at the room and on call doctor we were told that a hospital was nearby and the hotel staff could transport him -place is so beautiful ,food is good ,staff is superb
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Protein food Fresh yogourt. Délicieus fruit
Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent staff Old rooms in need of upgrade
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Pool is great
Mary Jane Eldridge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was a wonderful experience! All the staff were friendly, helpful, and had excellent communication. Jane at the front desk gave us a warm welcome, Ivan was very accommodating in assisting us to our room, and Nels the pool attendant was a pleasure to talk to. Housekeeping’s Ceejay was always quick to assist, while Jerome promptly resolved a hot water issue and later handled our check-out smoothly, even addressing our concerns with the manager. Special thanks to the whole team for making our stay truly memorable!
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Number of reviews per page
20
40

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Bedroom 4 Crimson Resort and Spa Mactan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Crimson Resort and Spa Mactan

Number of reviews per page
20
40
Top reviews
Ariella
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Alfred
icon-
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Limited breakfast buffet options compared to prior visits. Most staff were inattentive.
maricel
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a pleasant and enjoyable stay at crimson .. I will surely stay there again
Cody
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a wonderful suprise
Gautam
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great property. Some gaps in Vegetarian food availability and quality. But amazing property in general.
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It feels more like a boutique resort that seeks to personalise the experience for guests. My other half and I came away with a beautiful embossed stetson hat and embossed sluppers from staying in a beautifully decorated room with a spacious bathroom. Furthermore the food was superb and the wine selection great from the restaurants, recommended by the sommelier. They did run out of our favourite bottle but put this down to us ordering way to many bottles. Full stars for this resort.
Read More
Marion
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We expected a true 5-star experience but were very disappointed. The staff is kind and smiling, but that’s where the positives end. At check-in, we were asked to pay a significant deposit. At checkout, the items we consumed were not deducted from that deposit — we had to pay everything again on top. One week later, we are still waiting for the refund. Not acceptable for a supposed 5-star hotel. We were asked what time we wanted housekeeping (surprising for a luxury property). We said 3 PM, yet the next morning we were woken up at 10 AM. Walls are paper-thin, so expect noise from neighboring rooms too. Half of the menu items were unavailable — vegetarian options and certain drinks shown on menu simply “not available.” Food choice is limited, with nothing healthy. The terrace area with the nice couches shown online was half closed without explanation. Sun beds have no proper mattresses, uncomfortable for a full day. The beach is very small and clearly artificial — far from what the pictures suggest. On our last day, we were told there was no guaranteed airport transfer due to “no driver available.” After insisting, a solution suddenly appeared. We left five days earlier than planned, and no one from staff bothered to ask us why!! Clearly not a real 5-star property. Manage your expectations.
Read More
Warren
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Peaceful and beautiful place to stay with great water access (pool and beach) and 4 restaurants
Brenda
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not worth a Michelin. We waited 1 hr for our room. Turns out they forgot about us. All employees laughing and joking with each other & not working. Same with waiters not following through. (Except Enye restaurant.) Lobby was hot and they offered a caffeinated drink we couldn’t accept for religious reasons, and no water was offered during our wait. We booked 2 beds in 1 room, and they provided 1 bed only. We had to request an extra bed 3x in a span of 18 hrs till they finally sent a bed. We slept one night all crammed in one bed because we only had one bed. One night, they called us at 10 PM to check how we liked our room, waking up our two babies. Our room looked and felt old. Toilet seat was yellow and mirrors stained. Bathroom door was hard to close with an improvised lock. The closet doors hardly closed, so the closet light was on all night, illuminating the entire room. Bedding was great though. Kid pool needs maintenance. Water features are broken. Mural around the pool looks sad. A short wall next to the pool divides the kid area from the precarious employee area, with their mess right up your face, and it feels like your kids are exposed to unwanted attention. Staff all have a smile and greet you at all times, but many are unwilling to help. The friendliness for which they got a Michelin can be found anywhere in the PH. Beach size & sand are a joke. Public WCs were dirty. Breakfast was meh and some items spoiled. Etc. Couldn’t get out fast enough. Not worth the price.
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Julianna
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Super beautiful facilities and friendly staff
Lucien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This place was really nice and maintained the staff are very nice/friendly.
Shayne
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hospitality staff were wonderful. Pool side need more chairs and places to lay.
Glenn
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good customer service
Myrna
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very good
Keith
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Breakfast was good, but not great. Oatmeal was as the worst I’ve ever seen. 1st time was literally water soup with some oats. Last time was almost inedible, even the worker was embarrassed at how thick it was and offered to add water. The staff however were exceptionally good and friendly.
Gene Oreta
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

we will come back again ..my father wasnt feeling good and the staff was so accommodating their was a nurse that checked my dad at the room and on call doctor we were told that a hospital was nearby and the hotel staff could transport him -place is so beautiful ,food is good ,staff is superb
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Protein food Fresh yogourt. Délicieus fruit
Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent staff Old rooms in need of upgrade
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Pool is great
Mary Jane Eldridge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was a wonderful experience! All the staff were friendly, helpful, and had excellent communication. Jane at the front desk gave us a warm welcome, Ivan was very accommodating in assisting us to our room, and Nels the pool attendant was a pleasure to talk to. Housekeeping’s Ceejay was always quick to assist, while Jerome promptly resolved a hot water issue and later handled our check-out smoothly, even addressing our concerns with the manager. Special thanks to the whole team for making our stay truly memorable!
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