Dolphin House

Dolphin House is in prime oceanfront location just a stone's throw from White Beach. While my room was basic, the property grounds are beautiful with a picturesque restaurant and bar overlooking the sea. The staff though is what sets Dolphin House apart - so warm, friendly and accommodating! I arrived late after their restaurant and front desk had closed but the kitchen made two huge and delicious sandwiches that they left with the night guard to give to me - sooo nice! Similarly, the next night I got back to the hotel late after a full day of diving and sightseeing and despite the kitchen being closed a half an hour already, the chef made dinner for me. I just wish I could have stayed longer!

Overpriced and stuck in their glory in the past. Front desk closing at 6PM is not willing to help you in any exceptional situations. Complaining from the guest about their poor services will be returned with insults by the owner. There are a lot better options in the entire area, that would deserve your hard-earned money better.

Very nice location, good views, beautiful landscaping

Location was the best view for sunset

Nice cozy beautiful soooo tropical and just perfect

Beautiful outside but inside is rundownbathroom needs to be fix and bed is not comfy, so I need to upgrade my room and psy extra. food is ok but not many options.

Wonderful staff. Very friendly, helpful owner. Location is a bit out of the main town area which allows for a quiet, peaceful stay. Very easy to get transportation along the main road when needed.

Very basic accommodation. The restaurant (& menu) are very basic - & overpriced. The adjacent beaches are unremarkable.

Had a great experience at Dolphin House. The evening food options were incredible along with the delicious breakfast. The room was spacious and the staff was very friendly. Would highly recommend this hotel if traveling to this area on vacation.

Beautiful, natural resort right on the sea. Snorkelling in the house reef was great - very accessible and easy for my daughter. Food is delicious and varied. The pool is fun also. We loved our stay at this lovely resort.

The hotel was lovely, but the staff were not as friendly as we experienced in the rest of Philippines. The food was not worth the money and there was cling film in-between the pizza dough and toppings. We heard the owner being unaccomodating to a French guest asking for help. The hotel looks astectically pleasing, but the service was not worth the money we paid. Wont be recommending this to friends and family.

Great place close proximity to sardine run. Quite place on the water with modern bungalow accommodation.

Such kind lovely people

המלון יפה מאוד ושקט אבל המיטה בחדר רעועה וחורקת עם כל נגיעה לא מתאימה למלון 4 כוכבים ארוחת ערב צריך להזמין מהצהרים וארוחת בוקר לוקח שעה להגיש אותה הזמנו יום טיול לקניוניג מהמלון קבלנו מדריך מצוין שעזר לנו מאוד אבל בארוחת צהרים הייתה נוראה ומגעילה ושילמנו 2000 פזו בשעה שבכל מקום בעיר. אותו טיול עולה 1300-1500 אצל כל סוכני הטיולים בקיצור מלון לא מומלץ הכלל

Nice quiet resort. The staff was very friendly and helpful. The place was very clean. Signage to the resort was a little confusing.

The hotel is very well kept. It s a beautiful and peaceful place. The rooms are decorated with beautiful art pieces and are also very clean. I love the proximity to the beach. I found a little private spot to swim and enjoy the pristine waters. The food and service at the restaurant were wonderful, the waiters were very attentive, especially Jose, who was very kind and diligent. I love the gardens and the swimming pool. The hotel offers diving lessons, diving expeditions and rents the equipment. The staff at the hotel was very professional and friendly. The only thing I think needs to be improved is the wi-fi service. The wi-fi kept disconnecting and it was almost non-existent in the rooms. I had to go to the bar to get some wi-fi to take care of important personal and job-related issues. It was stressful at times, especially with the cancellations and changing flights due to the coronavirus. These days, travelers rely on wi-fi service in a hotel. Especially if it is promoted as a service the hotel provides. I stayed in the hotel for 10 days, the wi-fi service was very important for me. Other than that, the hotel is a wonderful place to relax, explore, and enjoy your vacations.

A lot of on-premise amenities (gym, spa, dive packages). Great snorkling path right to the reef. Restaurant was delicious. Staff was friendly and very attentive. Tour sites were relatively close from the property compared to staying in Cebu. Would definitely come back to do dive sites.

The service here was abysmal. The owner is a grumpy old man that wanders around the facility nitpicking at guests. The staff (rightfully) apologised for his behaviour but after a dreadful afternoon we took our custom to Club Serena down the road

This was the first dedicated dive resort my partner and I have ever stayed at and we were delighted with everything. Dolphin House has been designed with everything in very close proximity - the rooms, the dive centre, the bar/restaurant, spa and fitness suite. Our room was very clean, spacious, had firm foam mattresses on the beds and really good storage space. The team at the dive centre were great to dive with and had a range of lovely dive sites to choose from. We made good use of the spa and had fantastic Philippine massages from experienced masseurs. And ... to top it all ... the food was “to die for”. The chef had a wide range of mouthwatering dishes to choose from each day and she really knows how to make the most awesome deserts ! I’ll miss them greatly ! We got chatting to lots of other guests and make new diving friends here. A tip for others considering Dolphin House ... the journey from Cebu airport is only c.60 miles but the roads are very busy and you have to cross the hills to the other side of the island. Our journey took 3.5 hours but, when planning our trip, we had contacted the Dolphin House team and they offered us their service to collect us from the airport and take us back at the end of our holiday. It was well worth the peace of mind. Make sure you allow 3-4 hours for your transfer to/from the airport and you’ll have enough time. Really noticeably, all the staff at Dolphin House were lovely, very helpful and friendly. We had a great

Positives: Service is very friendly. Some even went out of their way to learn our names early on and use them throughout our stay. Everyone greets you and calls you sir/Madame, even the gardeners. Food is good and fresh, but a little slow at times. You do need to order in advance for dinner and there isn’t anywhere else to eat, but the menu is extensive and changes everyday. Local area is limited for things to do. There’s no beach directly outside the hotel (you have to travel a bit) but the snorkelling is good. There are more restaurants and bars about 25 minutes away on a tricycle. You can get trips to the waterfalls and island hopping/snorkelling but I’d recommend talking to tricycle drivers about this as they are cheaper than the hotel offers them. Negatives: Boredom at night... the WiFi is spotty throughout the resort except the bar. With no WiFi in the room, no cell coverage in the room no TV in the room and no entertainment outside, it made for some very boring nights. That being said, many of the excursions are early in the morning so you’ll probably end up having early nights. But if you do like to spend several hours each night watching TV or flicking through social media, then you might want to consider somewhere else. Personally, the time allowed me to catch up on my reading but my wife was pretty bored. This is the only reason I’ve given the hotel a lower rating.