Pillows Hotel Cebu

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8.5
/10
Very Good
609 reviews

What Guests Say About Their Stay

ayu

10.0
/ 10
Security sigap dan resepsionis sangat ramah, lift-nya cepat, kamarnya luas dan bersih, kamar mandi juga bersih. Kasurnya 2 single dijadikan 1 jadi luas banget dan 4 bantal kepala, lokasi strategis di tengah kota, sarapan diantar ke kamar. Worth the price so much. If I visit Cebu for sure I will stay again in here.

Maria L. F.

10.0
/ 10
We got this room last minute and arrived past midnight. We need a place to be able to sleep comfortably and we did. Overall, we were satisfied. The staff were courteous. The room was clean and sheets were fresh. The interior of the hotel is so cute. I love it. The breakfast is delicious! Note that there is a security deposit of 1000 pesos which is refundable upon checkout.

Billy R. A.

9.7
/ 10
My friend recommended pillows hotel for my stay before I go back to davao. My experience for this hotel was awesome and amazing. Their customer service were excellent. The manager who assisted me was so kind and polite. Also, the staff always wear a smile on their face and greeted me every time I encountered them. I like the positive vibes of this hotel. The food was superb and delicious but they served less scrambled egg than I expected. I think the one they served was not the whole egg. Hahahaha. The room was so spacious and super neat. The rates were cheap but quality doesn't compromise. Five stars are not are not enough to rate them. I will definitely coming back this Christmas break.

Viki N.

9.4
/ 10
Great location! Near fuente osmena circle and establishments, also near Larsian where you can eat fresh seafood and our fave, cebu longganisa. The room was clean and spacious, the mattress and pillows were so soft that we slept babies! You can also opt to get early breakfast if you need to check out super early (e.g. for us we checked out at 2 am).

Janice C.

10.0
/ 10
The hotel is perfectly clean and comforting to stay. As if you want to consume your time just enjoying the scenery and cleanliness of the room. The staffs are courteous and friendly. I asked about the ways going to the places I want to, so the front desk lady wrote the numbers of jeepney that I am going to have.. For sure I will be back in this hotel. I highly recommend this to everyone 😊
In the Area
See Map
208 Gov. M. Roa Street (Previously Kamuning Street), Fuente Area-Capitol, Kamputhaw, Cebu, Philippines, 6000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Pillows Hotel Pillows Hotel Cebu is a hotel is located at Kamputhaw. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pillows Hotel Cebu

208 Gov. M. Roa Street (Previously Kamuning Street), Fuente Area-Capitol, Kamputhaw, Cebu, Philippines, 6000
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Lobby Pillows Hotel Cebu
Exterior 2 Pillows Hotel Cebu

Discover More About Pillows Hotel Cebu

Discover the Comfort of Pillows Hotel Cebu

Planning your next getaway to the vibrant island of Cebu? For Australian travellers seeking a blend of comfort, convenience, and local charm, Pillows Hotel Cebu emerges as a standout choice. This welcoming establishment offers a relaxing sanctuary amidst the bustling energy of Cebu City, ensuring a memorable stay whether you're on a business trip or a leisurely holiday. With its prime location and commitment to guest satisfaction, Pillows Hotel Cebu is poised to become your home away from home in the Philippines. Rates at Pillows Hotel Cebu start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Pillows Hotel Cebu

Pillows Hotel Cebu is strategically situated in the heart of Cebu City, a dynamic urban centre known for its rich history and modern conveniences. Located at {localAddressString}, the hotel offers excellent accessibility for travellers. It is conveniently positioned approximately 10 kilometres from Mactan-Cebu International Airport, making your arrival and departure smooth and hassle-free. For those exploring the city, the hotel is within easy reach of major thoroughfares, allowing for straightforward navigation. The surrounding area buzzes with a lively atmosphere, offering a glimpse into local life with its array of shops, eateries, and cultural sites just a short stroll away. This central location means you're never far from the pulse of Cebu, yet can retreat to a peaceful haven at the end of the day.

Guest Facilities and Services at Pillows Hotel Cebu

Guest facilities at Pillows Hotel Cebu are designed to enhance your stay and cater to the needs of modern travellers. Understanding the importance of a comfortable and convenient experience, the hotel provides essential amenities that align with preferences often sought by Australian visitors. You'll find reliable free Wi-Fi throughout the property, keeping you connected with loved ones or allowing you to catch up on work. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who appreciate a good start to their day, the hotel offers breakfast options, and the availability of great coffee is a welcome touch. Secure luggage storage is also available, allowing you to explore the city freely before check-in or after check-out. While specific operating hours for all services are best confirmed directly, the general provision of these facilities underscores the hotel's commitment to guest comfort.

Room Information and Stay Experience at Pillows Hotel Cebu

The room types of Pillows Hotel Cebu are thoughtfully curated to provide a restful and rejuvenating experience. Each accommodation is designed with your comfort in mind, featuring clean and well-maintained spaces. You can expect modern climate control systems to ensure a pleasant temperature regardless of the external weather, a crucial element for a comfortable stay. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus remains on delivering a serene environment where you can unwind after a day of exploring Cebu. The overall aim is to provide a tranquil retreat that meets the expectations of discerning travellers.

Recommended Nearby Dining and Cafes around Pillows Hotel Cebu

Cebu City boasts a vibrant culinary scene, and Pillows Hotel Cebu places you right in the midst of it. While specific restaurant names and prices are best discovered upon arrival, the vicinity offers a delightful array of dining experiences. You'll find numerous local eateries serving authentic Filipino cuisine, perfect for those eager to sample regional flavours. For a more relaxed morning, the area is dotted with cafes that serve excellent coffee, reminiscent of Australia's own café culture. Whether you're craving a hearty local breakfast, a quick bite, or a leisurely brunch, the surrounding neighbourhood provides ample choices to satisfy your palate. Exploring these local spots is part of the adventure, offering a genuine taste of Cebu.

Popular Attractions and Activities near Pillows Hotel Cebu

Cebu City is a treasure trove of historical sites, natural beauty, and cultural experiences. Staying at Pillows Hotel Cebu puts you within easy reach of many of these captivating destinations. Here are some popular spots you might consider exploring: * **Magellan's Cross:** A significant historical landmark believed to have been planted by Ferdinand Magellan upon his arrival in the Philippines. * **Basilica del Santo Niño:** Home to the oldest Roman Catholic church in the Philippines, a place of deep religious and historical importance. * **Fort San Pedro:** The smallest and oldest triangular bastion fort in the Philippines, offering a glimpse into Spanish colonial history. * **Colon Street:** The oldest street in the Philippines, a bustling commercial hub where you can experience the city's vibrant street life. * **Tops Lookout:** Offering panoramic views of Cebu City and its surrounding islands, especially breathtaking at sunset. If you are looking for other activities around Pillows Hotel Cebu, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Pillows Hotel Cebu from the Airport

Navigating your journey from Mactan-Cebu International Airport to Pillows Hotel Cebu is straightforward, with several convenient options available. Understanding how to get to Pillows Hotel Cebu is key to a smooth arrival. * **Airport Shuttle Buses:** Regular shuttle services operate from the airport to various points within Cebu City, often providing an economical way to reach the general vicinity of the hotel. * **Public Metered Taxis:** Taxis are readily available at the airport. Ensure the meter is used for a fair fare. * **Rideshare Services:** Convenient rideshare options can be booked via mobile apps for a direct and comfortable transfer to the hotel. For a seamless travel experience, consider pre-booking your Airport transfer service. This can often be arranged to meet you directly upon arrival, simplifying your onward journey.

Summary of Why You Should Choose Pillows Hotel Cebu

Pillows Hotel Cebu offers a compelling combination of location, comfort, and value, making it an excellent choice for Australian travellers exploring Cebu. * **Prime Location:** Situated in the heart of Cebu City, providing easy access to attractions, dining, and transport. * **Comfortable Accommodation:** Well-appointed rooms with essential amenities for a relaxing stay. * **Friendly Service:** A dedicated 24-hour front desk team ready to assist you. * **Convenient Facilities:** Including reliable Wi-Fi and breakfast options to enhance your experience. Ready to experience the charm of Cebu? Check room availability at Pillows Hotel Cebu and secure your perfect stay. Book Pillows Hotel Cebu today through Traveloka for a hassle-free booking process. For more options, you can also Book budget hotels in Cebu and Easily book domestic and international flights at low prices.

All facilities in Pillows Hotel Cebu

Lobby Pillows Hotel Cebu
Lobby
Accommodation Services Pillows Hotel Cebu
Accommodation Services
Exterior Pillows Hotel Cebu
Exterior
Bedroom Pillows Hotel Cebu
Bedroom
In-room Bathroom Pillows Hotel Cebu
In-room Bathroom

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Newspaper
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Brunch
  • Cafe
  • Snacks

General

  • AC
  • Family room
  • Smoking area
  • Terrace

Transportation

  • Limited parking
  • Secure parking

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Pillows Hotel Cebu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

A security deposit of PHP 1,000 will be collected upon check-in.
Children 6 years old above is considered adults. 500 pesos will be charge for extra person.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pillows Hotel Cebu
42
Number of floors in Pillows Hotel Cebu
7
Another facilities in Pillows Hotel Cebu
Bellhop, Concierge, Early Check-in, 24-hour Receptionist, 24-hour security

Frequently asked questions about Pillows Hotel Cebu

What are available facilities at Pillows Hotel Cebu?
There are top facilites at Pillows Hotel Cebu such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pillows Hotel Cebu?
The standard check-in time at Pillows Hotel Cebu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Pillows Hotel Cebu provide breakfast?
Yes, Pillows Hotel Cebu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pillows Hotel Cebu?
Pillows Hotel Cebu has a 3.0-star rating.
How many floors does Pillows Hotel Cebu have?
Pillows Hotel Cebu has 7.
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Pillows Hotel Cebu reviews and ratings

Overall Ratings & Reviews Pillows Hotel Cebu

Traveloka (363)
Other sources (246)
8.8
Very Good
From 363 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Pillows Hotel Cebu
All
Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews Pillows Hotel Cebu

Number of reviews per page
20
40
Customer reviews
Profile Picture
Pham M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The staffs there are really nice
1 people find it helpful
Claudine A. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Worth the price and great service
Find this review helpful?
Aulia m. E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
The staff is friendly and the hotel is so amazing.
1 people find it helpful
ayu
icon-origin-TRAVELOKA
10.0
/10
Reviewed 133 week(s) ago
Security sigap dan resepsionis sangat ramah, lift-nya cepat, kamarnya luas dan bersih, kamar mandi juga bersih. Kasurnya 2 single dijadikan 1 jadi luas banget dan 4 bantal kepala, lokasi strategis di tengah kota, sarapan diantar ke kamar. Worth the price so much. If I visit Cebu for sure I will stay again in here.
Find this review helpful?
Juvy P. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
I had the most amazing stay at Pillows Hotel I feel the warmth welcome of the staff, it is so affordable with free breakfast.
Find this review helpful?
Eldo S. M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 170 week(s) ago
Good things: It's quite calm, not noisy. The staff were friendly. The room was clean and cleaned when we went outside. Bad things: The light headed to the room was too dim, the hot water wasn't working at the time and the most annoying thing for me was the internet which was not stable after 1 or 2 minutes log in. The Management should give the attention for this one due to make poor feedback/ review from your guest, especially for the foreigner as well.
Read More
Find this review helpful?
Randolph R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 208 week(s) ago
Clean and very accessible in food, and places to visit. The room is clean and the bed thruly holds it 's name pillow Hotel. I have a good sleep. And the breakfast is good simple, like the option either white rice or black rice or white bread or wheat bread. The staff is very helpful in all our Inquires and question.
Find this review helpful?
Lauriciana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 251 week(s) ago
One of the best budget hotels .. thrilling free breakfast and nice room. and walking distance to cebu doc .. staff was nice and kind .. thank you traveloka .. we even mentioned you in our vlog .. 😘 Kuya JM TV vlogs.
Translated by Google Icon
See original
Find this review helpful?
Christian M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 339 week(s) ago
The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.
Find this review helpful?
Gustavo G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.9
/10
Reviewed 340 week(s) ago
Hotel staff was great, clean room, the breakfast was not great as they measure the food as if is for children and not an adult. One sad incident was our toothpaste, brush,and personal hygiene was stolen from our room on our last day. We will not return to pillows as our trust was broken.
Find this review helpful?
Angela w.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
rooms are value for money, breakfast is good only receptionist is not that good.
Find this review helpful?
Profile Picture
Melody
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
Pillows Hotel Staff were courteous. They have upgraded our room without extra charge. But what needs to be improved is the lighting for it was so dim. Better to have a brighter light at least in one area since no window to view outside the hotel that can possibly give light for the day. All in all it was a good hotel.
Find this review helpful?
Russel B.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 345 week(s) ago
No hand soap in bathroom and when asked they don't provide it. No basic condiments such as tea and coffee, bed comfortable, hot water in shower good, aircon ok, room size good but no furniture at all. And was charged 300p for one of the bath towels which was accidentally marked but mark would of been easily removed if given the chance. cleaning bill said 200p but was charged 300 on checkout even though we showed receipt. Breakfast was very ordinary as well. won't be staying in Pillows again not a great experience. my rating 3 out of 10
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Find this review helpful?
Maria L. F.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 345 week(s) ago
We got this room last minute and arrived past midnight. We need a place to be able to sleep comfortably and we did. Overall, we were satisfied. The staff were courteous. The room was clean and sheets were fresh. The interior of the hotel is so cute. I love it. The breakfast is delicious! Note that there is a security deposit of 1000 pesos which is refundable upon checkout.
Read More
1 people find it helpful
Bryan B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 348 week(s) ago
First time to be in Cebu, and I had the right decision to stay at Pillows Hotel, Though we did’nt like the first room that we got but a big thank you to Grace of the reception, she offer us a nice and spacious room.Also, location wise it’s located next to Fuente circle where you can find a lot of food place to eat.
1 people find it helpful
Rocky C.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 348 week(s) ago
Love the location next to the two major hospitals (Chong Hua and Cebu Doctors). Parking in that whole area of town is horrific. They only have parking for about 5 cars, but I seem to find one open most of the time. Rooms are small but well arranged. A/C's always work well and the hot water is great. The free breakfast is a small scoop of rice, one egg, 2 pieces of bacon, and a cup of coffee. Only one elevator
Read More
Find this review helpful?
Michaela M. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 349 week(s) ago
The room was nice and the bed was comfortable. The food was good and their presentation was cute 😊 The staff were also polite and friendly and the room service was good. My only problem were my neighbors from the other room, they were so noisy 😅 Other than that, it was a good experience.
Find this review helpful?
Billy R. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 349 week(s) ago
My friend recommended pillows hotel for my stay before I go back to davao. My experience for this hotel was awesome and amazing. Their customer service were excellent. The manager who assisted me was so kind and polite. Also, the staff always wear a smile on their face and greeted me every time I encountered them. I like the positive vibes of this hotel. The food was superb and delicious but they served less scrambled egg than I expected. I think the one they served was not the whole egg. Hahahaha. The room was so spacious and super neat. The rates were cheap but quality doesn't compromise. Five stars are not are not enough to rate them. I will definitely coming back this Christmas break.
Read More
1 people find it helpful
Viki N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 354 week(s) ago
Great location! Near fuente osmena circle and establishments, also near Larsian where you can eat fresh seafood and our fave, cebu longganisa. The room was clean and spacious, the mattress and pillows were so soft that we slept babies! You can also opt to get early breakfast if you need to check out super early (e.g. for us we checked out at 2 am).
Read More
1 people find it helpful
Leila G. C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
Nice and spacious room, delicious breakfast.
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Pillows Hotel Cebu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pillows Hotel Cebu

Traveloka (363)
Other sources (246)
8.8
Very Good
From 363 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Pillows Hotel Cebu
All
Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pillows Hotel Cebu

Number of reviews per page
20
40
Customer reviews
Profile Picture
Pham M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The staffs there are really nice
1 people find it helpful
Claudine A. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Worth the price and great service
Find this review helpful?
Aulia m. E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
The staff is friendly and the hotel is so amazing.
1 people find it helpful
ayu
icon-origin-TRAVELOKA
10.0
/10
Reviewed 133 week(s) ago
Security sigap dan resepsionis sangat ramah, lift-nya cepat, kamarnya luas dan bersih, kamar mandi juga bersih. Kasurnya 2 single dijadikan 1 jadi luas banget dan 4 bantal kepala, lokasi strategis di tengah kota, sarapan diantar ke kamar. Worth the price so much. If I visit Cebu for sure I will stay again in here.
Find this review helpful?
Juvy P. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
I had the most amazing stay at Pillows Hotel I feel the warmth welcome of the staff, it is so affordable with free breakfast.
Find this review helpful?
Eldo S. M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 170 week(s) ago
Good things: It's quite calm, not noisy. The staff were friendly. The room was clean and cleaned when we went outside. Bad things: The light headed to the room was too dim, the hot water wasn't working at the time and the most annoying thing for me was the internet which was not stable after 1 or 2 minutes log in. The Management should give the attention for this one due to make poor feedback/ review from your guest, especially for the foreigner as well.
Read More
Find this review helpful?
Randolph R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 208 week(s) ago
Clean and very accessible in food, and places to visit. The room is clean and the bed thruly holds it 's name pillow Hotel. I have a good sleep. And the breakfast is good simple, like the option either white rice or black rice or white bread or wheat bread. The staff is very helpful in all our Inquires and question.
Find this review helpful?
Lauriciana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 251 week(s) ago
One of the best budget hotels .. thrilling free breakfast and nice room. and walking distance to cebu doc .. staff was nice and kind .. thank you traveloka .. we even mentioned you in our vlog .. 😘 Kuya JM TV vlogs.
Translated by Google Icon
See original
Find this review helpful?
Christian M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 339 week(s) ago
The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.
Find this review helpful?
Gustavo G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.9
/10
Reviewed 340 week(s) ago
Hotel staff was great, clean room, the breakfast was not great as they measure the food as if is for children and not an adult. One sad incident was our toothpaste, brush,and personal hygiene was stolen from our room on our last day. We will not return to pillows as our trust was broken.
Find this review helpful?
Angela w.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
rooms are value for money, breakfast is good only receptionist is not that good.
Find this review helpful?
Profile Picture
Melody
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
Pillows Hotel Staff were courteous. They have upgraded our room without extra charge. But what needs to be improved is the lighting for it was so dim. Better to have a brighter light at least in one area since no window to view outside the hotel that can possibly give light for the day. All in all it was a good hotel.
Find this review helpful?
Russel B.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 345 week(s) ago
No hand soap in bathroom and when asked they don't provide it. No basic condiments such as tea and coffee, bed comfortable, hot water in shower good, aircon ok, room size good but no furniture at all. And was charged 300p for one of the bath towels which was accidentally marked but mark would of been easily removed if given the chance. cleaning bill said 200p but was charged 300 on checkout even though we showed receipt. Breakfast was very ordinary as well. won't be staying in Pillows again not a great experience. my rating 3 out of 10
Read More
Find this review helpful?
Maria L. F.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 345 week(s) ago
We got this room last minute and arrived past midnight. We need a place to be able to sleep comfortably and we did. Overall, we were satisfied. The staff were courteous. The room was clean and sheets were fresh. The interior of the hotel is so cute. I love it. The breakfast is delicious! Note that there is a security deposit of 1000 pesos which is refundable upon checkout.
Read More
1 people find it helpful
Bryan B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 348 week(s) ago
First time to be in Cebu, and I had the right decision to stay at Pillows Hotel, Though we did’nt like the first room that we got but a big thank you to Grace of the reception, she offer us a nice and spacious room.Also, location wise it’s located next to Fuente circle where you can find a lot of food place to eat.
1 people find it helpful
Rocky C.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 348 week(s) ago
Love the location next to the two major hospitals (Chong Hua and Cebu Doctors). Parking in that whole area of town is horrific. They only have parking for about 5 cars, but I seem to find one open most of the time. Rooms are small but well arranged. A/C's always work well and the hot water is great. The free breakfast is a small scoop of rice, one egg, 2 pieces of bacon, and a cup of coffee. Only one elevator
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Michaela M. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 349 week(s) ago
The room was nice and the bed was comfortable. The food was good and their presentation was cute 😊 The staff were also polite and friendly and the room service was good. My only problem were my neighbors from the other room, they were so noisy 😅 Other than that, it was a good experience.
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Billy R. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 349 week(s) ago
My friend recommended pillows hotel for my stay before I go back to davao. My experience for this hotel was awesome and amazing. Their customer service were excellent. The manager who assisted me was so kind and polite. Also, the staff always wear a smile on their face and greeted me every time I encountered them. I like the positive vibes of this hotel. The food was superb and delicious but they served less scrambled egg than I expected. I think the one they served was not the whole egg. Hahahaha. The room was so spacious and super neat. The rates were cheap but quality doesn't compromise. Five stars are not are not enough to rate them. I will definitely coming back this Christmas break.
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Viki N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 354 week(s) ago
Great location! Near fuente osmena circle and establishments, also near Larsian where you can eat fresh seafood and our fave, cebu longganisa. The room was clean and spacious, the mattress and pillows were so soft that we slept babies! You can also opt to get early breakfast if you need to check out super early (e.g. for us we checked out at 2 am).
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Leila G. C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
Nice and spacious room, delicious breakfast.
1 people find it helpful
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