How many rooms are available at The Exchange Regency Residence Hotel?

The Exchange Regency Residence Hotel has 216.

Does The Exchange Regency Residence Hotel have parking?

Yes, The Exchange Regency Residence Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about The Exchange Regency Residence Hotel?

Traveloka users who have stayed at The Exchange Regency Residence Hotel have praised its Location, Room Comfort, Cleanliness.

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The Exchange Regency Residence Hotel

Name: The Exchange Regency Residence Hotel
Address: Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605, Exchange Road Corner Meralco Avenue, Metro Manila, 1605, Philippines
Rating: 7.6

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7.6

/10

Very Good

1,607 reviews

What Guests Say About Their Stay

Almarea Mallari Jarra

8.5

/ 10

I have a safe and comfortable accommodation

Joseph M. M.

9.4

/ 10

Value for money and very comfortable room.

Frances A. B.

8.8

/ 10

Great place. Very accommodating staff.

Augustinus B.

9.1

/ 10

This hotel is strategically located in Ortigas city. Comfortable pedestrians to reach the surrounding area. Recommended

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Evangeline N.

10.0

/ 10

We have a great experience at The Exchange Regency Residence Hotel. thank you.

In the Area

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Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605

Main Facilities

Restaurant

Swimming Pool

WiFi

Elevator

Staying at The Exchange Regency Residence Hotel is a good choice when you are visiting Ortigas Center.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

Accommodation that enforces hygiene standards set by authorities of the countryLearn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Exchange Regency Residence Hotel

Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605

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Lobby The Exchange Regency Residence Hotel

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The Charm of The Exchange Regency Residence Hotel

For Australian travellers seeking a comfortable and convenient base in the heart of Metro Manila, The Exchange Regency Residence Hotel stands out as an excellent choice. This modern hotel offers a blend of residential comfort and hotel amenities, making it ideal for both short stays and extended visits. With its strategic location, well-appointed rooms, and a commitment to guest satisfaction, The Exchange Regency Residence Hotel provides a welcoming retreat after a day of exploring the vibrant Philippine capital. Rates at The Exchange Regency Residence Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel is situated in the bustling Ortigas Center, a premier business and commercial district within Metro Manila. Located at Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605, this area is known for its dynamic atmosphere, offering a plethora of shopping, dining, and entertainment options. Ortigas Center is well-connected, making it easy to navigate the city. While not directly on a beach, its central location provides excellent access to various parts of Metro Manila. The hotel is conveniently positioned within reach of major thoroughfares, allowing for straightforward travel to other key districts. For those who enjoy exploring on foot, the surrounding area offers a lively urban experience with numerous cafes and shops to discover.

Guest Facilities and Services at The Exchange Regency Residence Hotel

Guest facilities at The Exchange Regency Residence Hotel are designed to enhance your stay and provide all the comforts you need. Travellers will appreciate the availability of essential services such as secure luggage storage, ensuring your belongings are safe while you explore. The hotel offers complimentary Wi-Fi, keeping you connected throughout your visit. A helpful 24-hour front desk is always on hand to assist with any queries or requests, providing peace of mind at any hour. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. While specific details on breakfast offerings and their pricing are best confirmed directly with the hotel, the general availability of breakfast options and a welcoming atmosphere are hallmarks of a comfortable stay.

Room Information and Stay Experience at The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel offers a variety of rooms designed to cater to different guest needs, ensuring a comfortable and relaxing experience. The room types of The Exchange Regency Residence Hotel are thoughtfully appointed to provide a home-away-from-home feel. Guests can expect clean and well-maintained living spaces, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the outside weather. The bathrooms are modern and kept to a high standard of cleanliness. While specific room names, exact dimensions, and precise pricing are subject to change, the focus remains on providing a serene and comfortable environment for all guests.

Recommended Nearby Dining and Cafes around The Exchange Regency Residence Hotel

The Ortigas Center area surrounding The Exchange Regency Residence Hotel is a culinary hotspot, offering a diverse range of dining experiences. You'll find a vibrant local food scene with numerous cafes perfect for your morning coffee and a hearty breakfast, reminiscent of Australia's beloved café culture. From quick bites to more elaborate meals, the vicinity boasts a wide array of restaurants catering to various tastes and budgets. Explore the local markets for fresh produce and unique culinary finds, or indulge in international cuisine. The hotel's location ensures that delicious food and great coffee are always within easy reach, allowing you to savour the flavours of Metro Manila.

Popular Attractions and Activities near The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel is ideally situated for exploring the many attractions of Pasig and the wider Metro Manila region. Within easy reach, you can discover a wealth of cultural landmarks, shopping destinations, and recreational activities. Some popular spots include:

The vibrant shopping malls of Ortigas Center, offering a wide array of retail and entertainment options.
The nearby parks and green spaces, providing a tranquil escape from the urban bustle.
Cultural sites that showcase the rich history and heritage of the Philippines.
Local markets where you can experience the authentic Filipino way of life and find unique souvenirs.
Various dining precincts offering a diverse culinary journey.

If you are looking for other activities around The Exchange Regency Regency Residence Hotel, check out the best deals on Traveloka: Recommended activities in Metro Manila!

How to Get to The Exchange Regency Residence Hotel from the Airport

Navigating your journey from the airport to The Exchange Regency Residence Hotel is straightforward, with several convenient options available. Understanding how to get to The Exchange Regency Residence Hotel ensures a smooth start to your trip.

Airport Link Trains:
If available from your arrival airport, these offer a fast and efficient way to reach the city centre, from where you can take a short taxi or rideshare service to the hotel.
Airport Shuttle Buses:
Many airports operate shuttle services that connect to various points in Metro Manila.
Public Metered Taxis:
Readily available at airport taxi stands, these provide a direct route to your accommodation.
Rideshare Services:
Convenient and often cost-effective, these services can be booked via a mobile app for a direct transfer.

For a hassle-free arrival, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel offers a compelling combination of location, comfort, and convenience, making it a top choice for Australian travellers in Metro Manila.

Prime Location:
Situated in the dynamic Ortigas Center, providing easy access to business, shopping, and dining.
Comfortable Accommodation:
Well-appointed rooms with modern amenities and effective climate control ensure a relaxing stay.
Convenient Services:
A 24-hour front desk, Wi-Fi, and other essential facilities cater to guest needs.
Excellent Value:
Offers competitive rates, especially when booking through Traveloka.

To ensure you secure your preferred dates and the best possible rates, we recommend you

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All facilities in The Exchange Regency Residence Hotel

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Things to Do

Outdoor pool
Spa
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Porter
Concierge

Sports and Recreations

Game room
Mini golf
Billiard
Fitness center

General

Banquet
Smoking area
Parking

Public Facilities

Safety deposit box
Coffee shop
Elevator

Nearby Facilities

Grocery
ATM/Banking

Family-friendly Facilities

Children pool

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Accessible path of travel

Business Facilities

Conference rooms

Accommodation Policy & General Information in The Exchange Regency Residence Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 17:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 17:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Exchange Regency Residence Hotel	216
Number of floors in The Exchange Regency Residence Hotel	40
Another facilities in The Exchange Regency Residence Hotel	Outdoor pool, Spa, Sauna, Steam room, Pool sun loungers

Frequently asked questions about The Exchange Regency Residence Hotel

What are available facilities at The Exchange Regency Residence Hotel?

There are top facilites at The Exchange Regency Residence Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Exchange Regency Residence Hotel?

The standard check-in time at The Exchange Regency Residence Hotel is starting from 15:00 - 17:00 while the latest check-out time is at Before 11:00

Does The Exchange Regency Residence Hotel provide breakfast?

Yes, The Exchange Regency Residence Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Exchange Regency Residence Hotel?

The Exchange Regency Residence Hotel has a 3.0-star rating.

How many floors does The Exchange Regency Residence Hotel have?

The Exchange Regency Residence Hotel has 40.

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The Exchange Regency Residence Hotel reviews and ratings

Overall Ratings & Reviews The Exchange Regency Residence Hotel

Traveloka (820)

Other sources (787)

8.2

Very Good

From 820 reviews

Provided by travellers on

Cleanliness

8.0

Room Comfort

8.1

Meal

7.3

Location

8.5

Service and Facilites

7.9

People often mention about The Exchange Regency Residence Hotel

All

Staff Friendliness (1)

Bedroom (1)

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Traveller Reviews The Exchange Regency Residence Hotel

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Customer reviews

j***g

5.8

/10

Reviewed 118 week(s) ago

Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.

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Accommodation's Reply

07 Jun 2024

Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve for better guest experience. We would like to assure you that your comments is being looked at so that we can rectify and correct certain aspects of our operations. We are truly sorry to hear that your stay did not meet your expectations. We deeply regret the inconvenience you experience during your stay. Your comfort and satisfaction are very important to us, and we are committed to addressing these issues. We will be looking into each of these concerns to ensure they are resolved and to improve the experience for future guests. We hope that you will accept our sincere apologies and give us another opportunity to be of service to you again. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Ailynn A.

6.0

/10

Reviewed 177 week(s) ago

Bad experience. I will not book again in this hotel.

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Accommodation's Reply

11 Apr 2023

Dear Ms. Ailynn, Thank you for taking the time to share your review with us. We exert all efforts to make sure that we provide you and all of our guests with a comfortable and hassle free stay. While we do understand that your stay was not as hassle-free as we would like it to be, please do note that we have House Rules that we abide to and have taken the necessary steps to inform and remind our guests accordingly. Guest Advisory on the No Smoking Policy are placed inside guestrooms. Same reminder with corresponding penalty are also strategically placed in Common Areas, including the Amenity Floor. In as much as we would like to give you a hassle-free stay, our Condominium Corporation had to impose a penalty due to the violation. Sincerely, Arvin Raymundo Assistant Front Office Manager

heidi c. s.

9.7

/10

Reviewed 209 week(s) ago

Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.

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Accommodation's Reply

02 Sep 2022

Dear Ms Heidi, Thank you so much for taking the time to share your experience during your recent stay with us. We are happy to hear that you found our staff kind and efficient. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay exceptional. We can’t wait to have you back with us again soon. Looking forward to your next stay with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Kyle S. A.

9.1

/10

Reviewed 219 week(s) ago

Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.

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Accommodation's Reply

23 Jun 2022

Dear Ms. Abastillas, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you experienced a good stay with us. Our property is approaching it’s 10th year this July and as a proactive gesture, we are currently taking steps to refurbish and update some of the facilities of the property. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Raymund G.

6.0

/10

Reviewed 234 week(s) ago

The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.

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Accommodation's Reply

18 Mar 2022

Dear Mr Raymund, Thank you for taking the time to share your review with us. We are pleased to hear that you found our employees the good that comes with the package satisfactory but saddened to hear that your stay was not as comfortable as you expected it to be. We have different types of rooms suitable for the different needs of our guests. Should our guests prefer a more spacious room, we suggest our Suite which has more leg room. Size of the suite is between 64.5-68.5 sqm. The hotel is also currently taking steps to upgrade its facilities. This has already been factored in this year so we hope that you give us another opportunity by then. Also, as a proactive measure, the hotel is already working closely without a pest control service provider. The hotel has intensified pest treatment to prevent the issue from recurring. As for the elevator panel film, please note that all elevator panels are being sanitized and disinfected and not replaced every 30 minutes. Again, our sincere apologies Mr Raymund. We hope that you would give us another opportunity to be of service to you with the improvements and updates that we have also shared with you. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Jennifer C.

5.7

/10

Reviewed 250 week(s) ago

A quarantine hotel. Booking did not pushed through.

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Alona D.

5.9

/10

Reviewed 286 week(s) ago

The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.

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Accommodation's Reply

24 Mar 2021

Dear Ms. Domingo, At the outset, we would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you by this pandemic. Since lockdown last March 2020 until present, staycation or any form of leisure stay is not permitted based on government mandate. We are all sharing the same sentiment and hoping this would end the soonest. We do look forward to meeting you again and we will make sure you carry back better memories of your next visit with us after this pandemic. Stay safe, Leo Amante Asst. Front Office Manager

Leonardo C.

Family

6.4

/10

Reviewed 346 week(s) ago

small room small bathroom and low cool aircon

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Danilo M.

Family

9.7

/10

Reviewed 347 week(s) ago

It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.

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Tine O.

Family

8.8

/10

Reviewed 347 week(s) ago

We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃

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Clariselle R.

Family

6.0

/10

Reviewed 348 week(s) ago

The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.

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Jessamine G.

Family

9.1

/10

Reviewed 349 week(s) ago

The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.

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Eramae S.

Business

5.4

/10

Reviewed 351 week(s) ago

There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.

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Erwina J. B. G.

6.1

/10

Reviewed 353 week(s) ago

The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!

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Kristoffer I. B. A.

5.7

/10

Reviewed 354 week(s) ago

We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂

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Steffany B.

Business

6.3

/10

Reviewed 361 week(s) ago

The hotel staff was very nice and accommodating but our stay in this hotel was totally unsatisfying. There was no hot water in the shower. We came in late from a birthday dinner that we attended and it was only then that we found out about the shower situation. We did not have toiletries. Apart from the bottled shampoo and shower gel that were already inside the bathroom, we were not provided with toothbrushes, toothpaste and slippers. When I called the reception about it, they told us that we only booked a classic room and thus the lack of slippers and toiletries. But for a one-time exception, they gave us the said toiletries and slippers for free and waived the additional cost. I honestly did not feel grateful at all because that was very basic of a hotel accommodation. I have stayed in way cheaper hotels and experienced way better accommodation and facilities.

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Rocelyn R. C.

Business

6.4

/10

Reviewed 365 week(s) ago

no wifi connection most of our stay they tried to help me to connect me but it only lasted for for 5 times. I called for them about it for 3 times. I was supposed to do our payroll since their is no wifi connection I was not able to do it. our payroll was online based that's why I really need wifi connection.

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jelli j. h. a.

6.6

/10

Reviewed 368 week(s) ago

breakfast wasn’t like before, sad

1 people find it helpful

Martin A.

Family

8.5

/10

Reviewed 370 week(s) ago

Thank you exchange regency hotel for the wonderful stay! Happy that you got all my requests for the birthday of my mom. Till next time!

1 people find it helpful

Johnrick A.

6.0

/10

Reviewed 372 week(s) ago

The water heater doesn’t even work.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.