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  1. Hotels
  2. Philippines(8,078 Hotels)
  3. Metro Manila(1,444 Hotels)
  4. Pasig(60 Hotels)
  5. Ortigas Center(34 Hotels)
  6. The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel

Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
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Review by Traveloka users

Based on 810 reviews

Very Good
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Alona D.
0 Reviews
/ 10
08 Mar 2021
The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.

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Accommodation's Reply

24 Mar 2021
Dear Ms. Domingo, At the outset, we would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you by this pandemic. Since lockdown last March 2020 until present, staycation or any form of leisure stay is not permitted based on government mandate. We are all sharing the same sentiment and hoping this would end the soonest. We do look forward to meeting you again and we will make sure you carry back better memories of your next visit with us after this pandemic. Stay safe, Leo Amante Asst. Front Office Manager
Leonardo C.
2 Reviews
/ 10
12 Jan 2020
Family vacation
small room small bathroom and low cool aircon

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Danilo M.
4 Reviews
/ 10
05 Jan 2020
Family vacation
It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.

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Tine O.
2 Reviews
/ 10
05 Jan 2020
Family vacation
We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃

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Clariselle R.
1 Reviews
/ 10
03 Jan 2020
Family vacation
The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.

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Jessamine G.
2 Reviews
/ 10
27 Dec 2019
Family vacation
The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.

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Eramae S.
1 Reviews
/ 10
08 Dec 2019
Business travel
There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.

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Erwina J. B. G.
3 Reviews
/ 10
28 Nov 2019
The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!

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Kristoffer I. B. A.
1 Reviews
/ 10
19 Nov 2019
We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂

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Irene U.
1 Reviews
/ 10
12 Nov 2019

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Deposit is required during check-in using cash

Hotel Description
Check-in and Check-out Time

Check-in: 14:00 - 14:00
Check-out: 12:00 - 12:00

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Right in the heart of Ortigas, the Exchange Regency Residence Hotel is a four-star hotel with affordable rates. Guests at the hotel can expect access to several corporations based in Ortigas, as well as relaxing facilities like pools, a game room, and children’s play area. It’s the perfect urban retreat.

The San Miguel Corporation’s head office is only five minutes away by car. Meanwhile, the Philippine Stock Exchange Center is a five-minute walk away. SM Megamall is a short six-minute drive away.

Guests at the hotel have a choice between a deluxe room, a deluxe premium room, a premier room, and a suite room. Air-conditioning and complimentary WiFi come with all the rooms, as well as a 32-inch LCD TV. A private bathroom with a hot and cold shower and complete bathroom amenities are also part of the room.

Four dining options are available for hungry guests. The Benassi Ristorante Italiano serves heirloom recipes from Massa, Italy. International and local fare is available at Cuisine By Chef & Brewer. Fine Australian wine can be had at The Vinery, while handcrafted coffee is available at Tully’s Cafe.

Business meetings, seminars, banquets, and parties can also be held at the hotel. The meeting room can hold up to 20 people, while the bigger function room can accommodate up to 80 people. A projector screen, sound system, whiteboard, and WiFi connection are part of the amenities offered.

If guests are looking for rest and relaxation, there is an adult and kiddie pool to take a dip in. The game room has a billiard table, and a mini-golf course is also open to guests. More athletic travelers can work out at the Fitness Center or swear it out at the sauna.
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Hotel Policy

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Guests must be at least 18 years old to be able to check-in.

Deposit Fee: PHP 1000 per night.

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  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Kitchenette
    • Microwave
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
  • Accessibilty
    • Disabled access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Wheelchair accessible
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Things to Do
    • Children play area
    • Fitness center
    • Indoor pool
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Sauna
  • General
    • AC
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Sports and Recreations
    • Billiard
    • Fitness center
    • Game room
    • Mini golf
  • Public Facilities
    • Parking
    • Elevator
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Projector
  • Transportation
    • Airport transfer
    • Limited parking
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Family-friendly Facilities
    • Children pool
  • Connectivity
    • Free WiFi
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