The Exchange Regency Residence Hotel

Hotels
7.5
/10
Very Good
1,567 reviews

What Guests Say About Their Stay

Almarea Mallari Jarra

8.5
/ 10
I have a safe and comfortable accommodation

Joseph M. M.

9.4
/ 10
Value for money and very comfortable room.

Frances A. B.

8.8
/ 10
Great place. Very accommodating staff.

Augustinus B.

9.1
/ 10
This hotel is strategically located in Ortigas city. Comfortable pedestrians to reach the surrounding area. Recommended
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Evangeline N.

10.0
/ 10
We have a great experience at The Exchange Regency Residence Hotel. thank you.
In the Area
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Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Right in the heart of Ortigas, the Exchange Regency Residence Hotel is a four-star hotel with affordable rates. Guests at the hotel can expect access to several corporations based in Ortigas, as well as relaxing facilities like pools, a game room, and children’s play area. It’s the perfect urban retreat.
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Clean Stay for Your Worry-Free Journey

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Accommodation that enforces hygiene standards set by authorities of the countryLearn more
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What's around The Exchange Regency Residence Hotel

Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
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The Exchange Regency Residence Hotel — 3-Star Hotels in Pasig

Pasig City, a dynamic hub within Metro Manila, offers Filipino travelers a compelling blend of urban convenience and accessible leisure. For those seeking a comfortable mid-range stay that places them at the center of it all, The Exchange Regency Residence Hotel stands out. This 3-star hotel, with its 216 well-appointed rooms, has earned the trust of many, reflected in its impressive 1,559 guest reviews, signaling a reliable and satisfying accommodation choice for your next city exploration.

Choosing The Exchange Regency Residence Hotel means opting for a property that understands the needs of modern Filipino travelers. Its strategic location and comprehensive facilities provide a solid foundation for exploring Pasig and the wider Metro Manila area. With a commitment to providing great value for money, this hotel is an excellent base for both business and leisure trips, ensuring you are well-positioned to enjoy all that the city has to offer without compromising on comfort or convenience.

Who Is The Exchange Regency Residence Hotel Perfect For?

This hotel is an excellent choice for families and small groups of friends planning a trip to Metro Manila. Its 3-star rating suggests a comfortable mid-range stay, offering amenities that cater to a relaxed and enjoyable visit. The availability of 216 rooms means there's a good chance of finding suitable accommodation for various group sizes, and the presence of a swimming pool provides a welcome amenity for downtime, especially for younger travelers or those looking to unwind after a day of activities. You can book attractions through Traveloka.

For business travelers, The Exchange Regency Residence Hotel offers a practical and well-connected base. Situated in Ortigas Center, a major business and commercial district, it provides easy access to corporate offices and meeting venues. The inclusion of WiFi ensures you can stay connected for work, while the hotel's restaurant and other facilities offer convenient options for meals and relaxation without needing to venture far, making it a sensible choice for productivity and comfort.

Budget-conscious travelers who still desire comfort and essential amenities will find The Exchange Regency Residence Hotel to be a smart option. Its 3-star classification positions it as offering great value for money, providing a pleasant environment and necessary services like an elevator and a restaurant. This makes it an appealing alternative to more basic accommodations, allowing guests to enjoy a more comfortable stay while managing their travel expenses effectively.

Location and How to Get to The Exchange Regency Regency Hotel

Address and Getting There

You'll find The Exchange Regency Residence Hotel located at Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Metro Manila, Philippines, 1605. This address places you right in the central part of the Ortigas Center, a well-known commercial and business district. The neighborhood is characterized by its modern buildings, shopping centers, and corporate offices, offering a lively urban atmosphere that is easily navigable for both locals and visitors.

Getting to the hotel is straightforward, especially if you're arriving by air. After landing at Ninoy Aquino International Airport (NAIA), you can take a taxi or a ride-sharing service directly to the hotel, a journey that typically takes around 45 minutes to an hour depending on traffic conditions. For those planning their trip in advance, it's always a good idea to book your flight to Manila ahead of time to secure better fares. book flight tickets through Traveloka for the best fares.

Public transportation options are also readily available. The Shaw Boulevard MRT Station is approximately 1.08 kilometers away. From the station, you can take a short tricycle or taxi ride to reach the hotel. This proximity to a major transit line makes it convenient for exploring other parts of Metro Manila without the need for a private vehicle, offering flexibility and cost savings for your travel around the city.

What's Around The Exchange Regency Residence Hotel — Nearby Attractions and Places

For shoppers and entertainment seekers, SM Megamall is a significant draw, located just 772 meters from the hotel. This massive shopping complex is one of the largest in the Philippines, offering a vast array of retail stores, dining options, cinemas, and even an ice skating rink. It's a place where you can easily spend an entire day exploring, finding everything from local brands to international fashion, and enjoying a wide variety of Filipino and international cuisine.

A short 518-meter walk will take you to Metrowalk, another popular destination for dining and nightlife. Metrowalk is known for its collection of restaurants, bars, and cafes, making it a great spot for an evening out with friends or colleagues. Whether you're looking for a casual dinner, a place to enjoy live music, or simply a spot to relax with a drink, Metrowalk offers a lively atmosphere and diverse choices that cater to various tastes and preferences.

For academic or professional visits, the University of Asia and the Pacific (UA&P) is conveniently situated only 424 meters away. This proximity is beneficial for visiting scholars, prospective students, or parents attending university events. Its location within Ortigas Center also means that other educational institutions and corporate offices are within easy reach, making The Exchange Regency Residence Hotel a practical choice for those with academic or business commitments in the area.

While not a tourist attraction in the traditional sense, the Cardinal Santos Medical Center, located 2.55 kilometers away, is a well-regarded healthcare facility. Its presence nearby offers peace of mind for travelers who may require medical assistance during their stay. Knowing that a reputable hospital is within a short travel distance provides an added layer of security and convenience, especially for families or individuals with specific health needs. You can easily book an attraction or activity through Traveloka to complement your visit.

Facilities and Amenities at The Exchange Regency Residence Hotel — What to Expect

Highlights You'll Love

The hotel features a restaurant that serves a variety of dishes, providing a convenient dining option without leaving the property. This is particularly useful after a long day of exploring or for those early mornings when you prefer a quick and easy meal. The menu typically offers a mix of local and international flavors, catering to diverse palates and ensuring you can enjoy a satisfying meal at your leisure.

For relaxation and recreation, the swimming pool is a key amenity. Whether you want to take a refreshing dip to cool off from the tropical heat or simply lounge by the water, the pool area offers a pleasant space to unwind. It's an ideal spot for families to enjoy quality time together or for solo travelers to decompress and enjoy a moment of tranquility during their stay in the city.

Staying connected is made easy with the complimentary WiFi available throughout the hotel. This service is essential for modern travelers, allowing you to keep in touch with loved ones, check work emails, or plan your next day's activities. The reliable internet access ensures you can stay productive and entertained throughout your visit, making your stay both convenient and efficient.

Navigating the hotel is simple and efficient thanks to the presence of an elevator. This amenity is particularly helpful for guests staying on higher floors or those with mobility concerns, ensuring easy access to all levels of the hotel. It contributes to a smoother and more comfortable experience, allowing you to move between your room and the hotel's facilities with ease.

Room Comforts and Additional Services

The hotel boasts an outdoor pool, offering a refreshing escape from the urban environment. Guests can enjoy a swim or simply relax in the sun, making it a perfect spot to recharge. The outdoor setting provides a pleasant ambiance for leisure, allowing you to make the most of your downtime and enjoy the tropical weather in a comfortable and accessible setting.

For those seeking relaxation and rejuvenation, the availability of a spa, sauna, and steam room provides excellent options. These facilities are designed to help you de-stress and revitalize your body and mind. You can indulge in a soothing spa treatment, detoxify in the sauna, or enjoy the therapeutic benefits of the steam room, all contributing to a more holistic and relaxing stay.

Complementing the pool area are the pool sun loungers, where you can comfortably relax, read a book, or simply soak up the sun. These amenities enhance the overall pool experience, providing a dedicated space for guests to unwind and enjoy the leisure facilities. After a day of exploring, these comfortable spots offer a perfect setting to relax and enjoy the hotel's amenities. Consider booking your hotel stay here to experience these comforts.

Breakfast at The Exchange Regency Residence Hotel

Yes, the hotel offers rooms that provide breakfast, ensuring a convenient start to your day. This service is designed to cater to guests who prefer to have their morning meal at the hotel, saving them time and effort. You can look forward to a selection of dishes that aim to energize you for a day of activities or business meetings in Pasig.

The breakfast experience at The Exchange Regency Residence Hotel is crafted to offer a pleasant and satisfying start. Whether you prefer a light meal or a more substantial spread, the available options are intended to provide variety and good taste. Enjoying breakfast here allows you to prepare for your day ahead in a relaxed setting, setting a positive tone for your entire stay in Metro Manila.

Pet Policy at The Exchange Regency Residence Hotel

For the comfort and safety of all guests, please note that service animals are not allowed at The Exchange Regency Residence Hotel. This policy is in place to ensure a consistent and comfortable environment for everyone staying at the property. Travelers with service animals should make alternative arrangements for their pets or consider other accommodation options that may permit them.

Understanding and adhering to the hotel's pet policy is important for a smooth check-in and stay. While service animals are not permitted, the hotel focuses on providing a welcoming atmosphere for all human guests. If you have specific concerns regarding this policy, it is advisable to contact the hotel directly prior to your arrival to discuss your needs and any potential solutions.

Check-in and Check-out Information

Upon arrival at The Exchange Regency Residence Hotel, you can proceed with check-in between 15:00 and 17:00. This window ensures that your room is thoroughly prepared and ready for your occupancy. When you arrive, have your booking confirmation and a valid ID ready for a swift and efficient process. The hotel staff are available to assist you with any questions you may have about your room or the hotel's facilities.

If your travel plans bring you to the hotel before the 15:00 check-in time, you are welcome to store your luggage with the concierge. This allows you to begin exploring the surrounding Ortigas Center area or enjoy the hotel's amenities, such as the swimming pool, without the burden of your bags. The hotel staff can provide information on nearby points of interest to help you make the most of your early arrival.

For your departure, please ensure you check out before 11:00. This allows the housekeeping team ample time to prepare the rooms for incoming guests. If you have a later flight or need additional time, inquire at the front desk about the possibility of a late check-out, though this is subject to availability and may incur an additional fee. Luggage storage is also available after check-out, so you can continue your day in Pasig without interruption.

Your Travel Guide to Pasig as a Filipino Traveler

How to Get to Pasig from Manila and Major Philippine Cities

For travelers coming from other parts of the Philippines, flying into Ninoy Aquino International Airport (NAIA) in Manila is the most common method. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia offer frequent flights to Manila from various provincial capitals. Fares can range from PHP 2,000 to PHP 6,000 or more, depending on the origin city and how far in advance you book your flight. From NAIA, you can take a taxi, ride-sharing service, or airport bus to reach Pasig.

If you are traveling from nearby provinces in Luzon, taking a bus is a more economical option. Numerous bus terminals in Metro Manila serve routes to different parts of the country. For Pasig, you would typically aim for terminals that service the Ortigas or Cubao areas. Bus fares generally range from PHP 500 to PHP 1,500, with travel times varying significantly based on distance and traffic. Planning your bus journey in advance can help you find the most convenient routes and schedules.

For those driving from other parts of Luzon, major expressways like the North Luzon Expressway (NLEX) and South Luzon Expressway (SLEX) connect to Metro Manila. You would then navigate through the city's road network to reach Pasig. Toll fees can add up, so it's advisable to factor these costs into your budget. The drive can take several hours, especially during peak traffic periods, so starting early is recommended.

Best Time to Visit Pasig

The Philippines experiences a tropical climate, and Pasig is no exception. The best time to visit is generally during the dry season, which runs from November to April. During these months, you can expect sunny days with lower humidity, making it ideal for outdoor activities and exploring the city. Temperatures typically range from 25°C to 35°C, so light clothing is recommended.

The wet season, from May to October, brings occasional to frequent rainfall, often in the form of heavy afternoon downpours. While this period might see fewer tourists and potentially lower accommodation prices, it can disrupt outdoor plans. If you choose to visit during this time, it's wise to have indoor activities planned and to be prepared for potential travel delays due to weather conditions. Traveling during the shoulder months of November or February can offer a good balance of pleasant weather and fewer crowds.

Food and Dining Near Pasig — What Filipino Travelers Must Try

No trip to the Philippines is complete without savoring Adobo, the unofficial national dish. This savory and tangy stew, typically made with chicken or pork braised in soy sauce, vinegar, garlic, and peppercorns, is a staple in Filipino households. You can find excellent versions in many local eateries around Pasig, often served with steamed rice. Look for restaurants that offer a home-style preparation for an authentic taste.

Another must-try is Sinigang, a sour and savory soup that is incredibly comforting. Made with a tamarind broth and a variety of meats (like pork, beef, or fish) and vegetables, its distinct sourness is a beloved characteristic. The sourness can vary, with some versions being more intense than others. Many Filipino restaurants in Ortigas Center will feature Sinigang on their menu, offering a warm and flavorful experience, especially on a cooler evening.

For those with a sweet tooth, Halo-halo is the ultimate Filipino dessert. This colorful concoction is a delightful mix of shaved ice, milk, sweet beans, fruits, jellies, leche flan, and ube ice cream. It's a refreshing treat perfect for the tropical climate. You can find popular spots for Halo-halo in malls like SM Megamall or in local dessert shops, where each vendor might have their own unique twist on this beloved dessert.

Lechon, a whole roasted pig with crispy, succulent skin, is a celebratory dish that is a true Filipino favorite. While often reserved for special occasions, some restaurants offer Lechon portions for everyday enjoyment. The rich, savory flavor and the incredibly satisfying crunch of the skin make it a culinary highlight. Seek out reputable Filipino restaurants that are known for their Lechon to experience this iconic dish at its best.

Local Culture, Safety Tips, and Essential Apps for Pasig

Filipinos are known for their hospitality and respect for elders. When interacting with locals, a polite demeanor and a friendly smile go a long way. It's customary to use "po" and "opo" when speaking to older individuals or those in positions of authority, showing deference. Understanding basic greetings like "Magandang umaga" (Good morning) or "Salamat" (Thank you) can also be appreciated.

When it comes to safety in Metro Manila, it's advisable to be aware of your surroundings, especially in crowded areas like markets and public transport. Keep your valuables secure and avoid displaying expensive items openly. For emergencies, the national emergency hotline is 911. It's also wise to have the contact numbers of your hotel and local authorities readily accessible.

To enhance your travel experience, consider downloading a few essential apps. Grab is indispensable for ride-hailing and food delivery, offering convenience and competitive pricing. Google Maps is crucial for navigation, helping you find your way around Pasig and Metro Manila efficiently. For communication, WhatsApp or Facebook Messenger are widely used for staying in touch with friends and family back home.

Frequently Asked Questions About The Exchange Regency Residence Hotel

What are the check-in and check-out times at The Exchange Regency Residence Hotel?

At The Exchange Regency Residence Hotel, the standard check-in time begins at 15:00 and concludes at 17:00. This timeframe allows the hotel staff to ensure that each room is meticulously prepared and ready for your arrival, providing a clean and comfortable space from the moment you step in. If your travel schedule means you might arrive outside of these hours, it's always best to communicate with the hotel in advance to make necessary arrangements.

For check-out, guests are kindly requested to vacate their rooms before 11:00. This allows the housekeeping team sufficient time to service the rooms for the next guests. Should you require a later check-out, it is advisable to inquire at the front desk upon arrival or the day before your departure. While not guaranteed, late check-out requests are often accommodated based on room availability and may be subject to an additional charge. You can also arrange for luggage storage if you wish to continue exploring after checking out.

Does The Exchange Regency Residence Hotel provide breakfast?

Yes, The Exchange Regency Residence Hotel does offer rooms that include breakfast. This amenity is designed to provide a convenient and pleasant start to your day, allowing you to enjoy a meal on-site before heading out to explore Pasig or attend to your business engagements. The hotel aims to offer a selection of breakfast items to cater to different preferences.

Having breakfast included with your room can save you time and money, especially during busy travel days. It ensures you have a readily available option for your morning meal without needing to search for external dining establishments immediately upon waking. This service contributes to the overall value and convenience offered by the hotel, making your stay more comfortable and hassle-free.

How do I book The Exchange Regency Residence Hotel on Traveloka?

Booking your stay at The Exchange Regency Residence Hotel through Traveloka is a straightforward process designed for your convenience. Simply visit the Traveloka website or open the mobile app and navigate to the hotel booking section. Enter "The Exchange Regency Residence Hotel" in the search bar, along with your desired check-in and check-out dates, and the number of guests.

Once you see the search results, select The Exchange Regency Residence Hotel from the list. You will then be presented with available room types and their corresponding prices. Review the details, select your preferred room, and proceed to the payment page. Traveloka offers a variety of secure payment options to suit your needs, making it easy to complete your transaction. After successful payment, you will receive a booking confirmation via email, which you should present upon arrival at the hotel. It's a simple way to book hotel accommodations.

What are the best attractions near The Exchange Regency Residence Hotel?

The hotel's location in Ortigas Center puts you within easy reach of major shopping and entertainment hubs. SM Megamall, one of the largest malls in the country, is just a short walk away, offering endless retail therapy, dining options, and entertainment facilities like cinemas and an ice skating rink. Metrowalk, another popular spot known for its restaurants and nightlife, is also very close by, perfect for evening outings.

For those with academic or business interests, the University of Asia and the Pacific (UA&P) is conveniently located nearby. While not a typical tourist attraction, its proximity is valuable for visitors with university-related purposes. To make the most of your visit, consider using Traveloka to book attraction tickets or tours in advance, allowing you to seamlessly integrate these nearby points of interest into your itinerary and enjoy a well-rounded experience in Pasig.

Is The Exchange Regency Residence Hotel good value for Filipino travelers?

Absolutely. The Exchange Regency Residence Hotel offers great value for money, especially for Filipino travelers seeking a comfortable mid-range stay. Its 3-star rating signifies a good balance between cost and quality, providing essential amenities and services that enhance the travel experience without breaking the bank. The hotel's strategic location in Ortigas Center also adds significant value, placing guests close to business districts, shopping malls, and dining options.

The substantial number of guest reviews, totaling 1,559, serves as a strong indicator of its reliability and guest satisfaction. This social proof suggests that many travelers have found the hotel to be a worthwhile choice. Coupled with facilities like a swimming pool, restaurant, and WiFi, it presents a compelling package for those looking for a convenient and pleasant base in Pasig, making it a sensible option for both leisure and business trips.

Why Book on Traveloka?

Whether you need a cheap hotel or an upscale property, Traveloka connects Filipino travelers with thousands of hotels across the Philippines.

Choosing Traveloka for your accommodation needs in Pasig, particularly for a hotel like The Exchange Regency Residence Hotel, offers distinct advantages tailored for Filipino travelers. We understand the importance of convenience, flexibility, and value when planning trips within the Philippines. Our platform is designed to simplify the booking process, ensuring you can secure your preferred hotel with ease and confidence, allowing you to focus on enjoying your journey.

Our extensive network means you have access to a wide array of options, from budget-friendly hotels to more upscale accommodations across the country. For travelers specifically looking for a comfortable mid-range option in a prime location like Ortigas Center, The Exchange Regency Residence Hotel is a prime example of the quality choices available. By booking through Traveloka, you are leveraging a trusted platform that consistently delivers a seamless booking experience for your city explorations.

We are committed to making travel accessible and affordable for everyone. This dedication is reflected in our competitive pricing and the variety of deals and promotions we frequently offer. When you search for a cheap hotel or any accommodation, Traveloka strives to present you with the best possible rates, ensuring that your travel budget is maximized without compromising on the quality of your stay.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka provides a comprehensive suite of flexible payment methods. Whether you prefer the ease of digital wallets like GCash and Maya, the security of credit or debit cards, or the directness of bank transfers, our platform accommodates your choice. This ensures that completing your booking is always convenient and secure, regardless of your preferred payment method.

For those who appreciate added flexibility, Traveloka PayLater offers a way to book now and pay later, allowing you to manage your expenses more effectively. This feature is particularly useful for planning trips in advance or for unexpected travel needs. By offering these varied payment solutions, Traveloka aims to remove any barriers to booking your ideal accommodation, making travel planning a stress-free experience for all our users.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your rewards balance through our Traveloka Points system. These points are our way of thanking you for choosing us for your travel needs. The more you book, the more points you accumulate, bringing you closer to exciting benefits and discounts on future travel arrangements.

Redeeming your Traveloka Points is simple and can be done directly during the booking process on our platform. Whether you're planning your next hotel stay, booking flights, or arranging activities, your accumulated points can be applied to reduce the overall cost. This loyalty program is designed to make your future travels even more affordable and rewarding, encouraging you to explore more of the Philippines and beyond.

Book The Exchange Regency Residence Hotel on Traveloka Today

The Exchange Regency Residence Hotel offers a compelling combination of a prime location in Pasig's Ortigas Center, comfortable accommodations, and valuable amenities, making it an excellent choice for Filipino travelers. With its 3-star rating and positive guest feedback from 1,559 reviews, it represents a solid option for those seeking great value for money in Metro Manila. Its proximity to shopping, dining, and business hubs ensures convenience for both leisure and professional trips.

Secure your stay at this well-regarded property by booking through Traveloka today. Experience a hassle-free booking process, flexible payment options, and the opportunity to earn rewards. Visit Traveloka to book hotel accommodations and start planning your visit to Pasig, ensuring a comfortable and convenient stay at The Exchange Regency Residence Hotel.

Ready to plan your trip? book hotel on Traveloka today.

All facilities in The Exchange Regency Residence Hotel

Swimming Pool The Exchange Regency Residence Hotel
Swimming Pool
Entertainment Facility The Exchange Regency Residence Hotel
Entertainment Facility
Fitness Center The Exchange Regency Residence Hotel
Fitness Center
Functional Hall The Exchange Regency Residence Hotel
Functional Hall
Common Space The Exchange Regency Residence Hotel
Common Space

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Concierge

Sports and Recreations

  • Game room
  • Mini golf
  • Billiard
  • Fitness center

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Nearby Facilities

  • Grocery
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in The Exchange Regency Residence Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, Parking height restrictions apply, Noise-free rooms not guaranteed
  • Fee for local cuisine breakfast: approximately PHP 400 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)
  • Rollaway bed fee: PHP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 17:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Exchange Regency Residence Hotel
216
Number of floors in The Exchange Regency Residence Hotel
40
Another facilities in The Exchange Regency Residence Hotel
Outdoor pool, Spa, Sauna, Steam room, Pool sun loungers

Frequently asked question in The Exchange Regency Residence Hotel

What are available facilities at The Exchange Regency Residence Hotel?
There are top facilites at The Exchange Regency Residence Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Exchange Regency Residence Hotel?
The standard check-in time at The Exchange Regency Residence Hotel is starting from 15:00 - 17:00 while the latest check-out time is at Before 11:00
Does The Exchange Regency Residence Hotel provide breakfast?
Yes, The Exchange Regency Residence Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Exchange Regency Residence Hotel?
The Exchange Regency Residence Hotel is a 3.0-star hotel.
How many floors does The Exchange Regency Residence Hotel have?
The Exchange Regency Residence Hotel has 40 floors.
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More Reviews from Other Guests in The Exchange Regency Residence Hotel

8.2
Very Good
From 820 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.3

Location

8.5

Service and Facilites

7.9

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Traveler Reviews The Exchange Regency Residence Hotel

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Customer reviews
j***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 104 week(s) ago
Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.
Find this review helpful?
Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve for better guest experience. We would like to assure you that your comments is being looked at so that we can rectify and correct certain aspects of our operations. We are truly sorry to hear that your stay did not meet your expectations. We deeply regret the inconvenience you experience during your stay. Your comfort and satisfaction are very important to us, and we are committed to addressing these issues. We will be looking into each of these concerns to ensure they are resolved and to improve the experience for future guests. We hope that you will accept our sincere apologies and give us another opportunity to be of service to you again. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
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Ailynn A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 164 week(s) ago
Bad experience. I will not book again in this hotel.
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Accommodation's Reply
11 Apr 2023
Dear Ms. Ailynn, Thank you for taking the time to share your review with us. We exert all efforts to make sure that we provide you and all of our guests with a comfortable and hassle free stay. While we do understand that your stay was not as hassle-free as we would like it to be, please do note that we have House Rules that we abide to and have taken the necessary steps to inform and remind our guests accordingly. Guest Advisory on the No Smoking Policy are placed inside guestrooms. Same reminder with corresponding penalty are also strategically placed in Common Areas, including the Amenity Floor. In as much as we would like to give you a hassle-free stay, our Condominium Corporation had to impose a penalty due to the violation. Sincerely, Arvin Raymundo Assistant Front Office Manager
heidi c. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 196 week(s) ago
Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.
Find this review helpful?
Accommodation's Reply
02 Sep 2022
Dear Ms Heidi, Thank you so much for taking the time to share your experience during your recent stay with us. We are happy to hear that you found our staff kind and efficient. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay exceptional. We can’t wait to have you back with us again soon. Looking forward to your next stay with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Kyle S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 206 week(s) ago
Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.
Find this review helpful?
Accommodation's Reply
23 Jun 2022
Dear Ms. Abastillas, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you experienced a good stay with us. Our property is approaching it’s 10th year this July and as a proactive gesture, we are currently taking steps to refurbish and update some of the facilities of the property. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Raymund G.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 221 week(s) ago
The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.
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Accommodation's Reply
18 Mar 2022
Dear Mr Raymund, Thank you for taking the time to share your review with us. We are pleased to hear that you found our employees the good that comes with the package satisfactory but saddened to hear that your stay was not as comfortable as you expected it to be. We have different types of rooms suitable for the different needs of our guests. Should our guests prefer a more spacious room, we suggest our Suite which has more leg room. Size of the suite is between 64.5-68.5 sqm. The hotel is also currently taking steps to upgrade its facilities. This has already been factored in this year so we hope that you give us another opportunity by then. Also, as a proactive measure, the hotel is already working closely without a pest control service provider. The hotel has intensified pest treatment to prevent the issue from recurring. As for the elevator panel film, please note that all elevator panels are being sanitized and disinfected and not replaced every 30 minutes. Again, our sincere apologies Mr Raymund. We hope that you would give us another opportunity to be of service to you with the improvements and updates that we have also shared with you. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Jennifer C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 236 week(s) ago
A quarantine hotel. Booking did not pushed through.
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Alona D.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 273 week(s) ago
The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.
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Accommodation's Reply
24 Mar 2021
Dear Ms. Domingo, At the outset, we would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you by this pandemic. Since lockdown last March 2020 until present, staycation or any form of leisure stay is not permitted based on government mandate. We are all sharing the same sentiment and hoping this would end the soonest. We do look forward to meeting you again and we will make sure you carry back better memories of your next visit with us after this pandemic. Stay safe, Leo Amante Asst. Front Office Manager
Leonardo C.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 333 week(s) ago
small room small bathroom and low cool aircon
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Danilo M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 334 week(s) ago
It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.
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Tine O.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 334 week(s) ago
We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃
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Clariselle R.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 334 week(s) ago
The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.
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Jessamine G.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 335 week(s) ago
The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.
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Eramae S.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 338 week(s) ago
There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.
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Erwina J. B. G.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 339 week(s) ago
The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!
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Kristoffer I. B. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 341 week(s) ago
We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂
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Steffany B.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 348 week(s) ago
The hotel staff was very nice and accommodating but our stay in this hotel was totally unsatisfying. There was no hot water in the shower. We came in late from a birthday dinner that we attended and it was only then that we found out about the shower situation. We did not have toiletries. Apart from the bottled shampoo and shower gel that were already inside the bathroom, we were not provided with toothbrushes, toothpaste and slippers. When I called the reception about it, they told us that we only booked a classic room and thus the lack of slippers and toiletries. But for a one-time exception, they gave us the said toiletries and slippers for free and waived the additional cost. I honestly did not feel grateful at all because that was very basic of a hotel accommodation. I have stayed in way cheaper hotels and experienced way better accommodation and facilities.
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Rocelyn R. C.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 352 week(s) ago
no wifi connection most of our stay they tried to help me to connect me but it only lasted for for 5 times. I called for them about it for 3 times. I was supposed to do our payroll since their is no wifi connection I was not able to do it. our payroll was online based that's why I really need wifi connection.
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jelli j. h. a.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 355 week(s) ago
breakfast wasn’t like before, sad
1 people find it helpful
Martin A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 357 week(s) ago
Thank you exchange regency hotel for the wonderful stay! Happy that you got all my requests for the birthday of my mom. Till next time!
1 people find it helpful
Johnrick A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 358 week(s) ago
The water heater doesn’t even work.
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Lobby 4 The Exchange Regency Residence Hotel

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8.2
Very Good
From 820 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.3

Location

8.5

Service and Facilites

7.9

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Traveler Reviews The Exchange Regency Residence Hotel

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Customer reviews
j***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 104 week(s) ago
Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.
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Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve for better guest experience. We would like to assure you that your comments is being looked at so that we can rectify and correct certain aspects of our operations. We are truly sorry to hear that your stay did not meet your expectations. We deeply regret the inconvenience you experience during your stay. Your comfort and satisfaction are very important to us, and we are committed to addressing these issues. We will be looking into each of these concerns to ensure they are resolved and to improve the experience for future guests. We hope that you will accept our sincere apologies and give us another opportunity to be of service to you again. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
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Ailynn A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 164 week(s) ago
Bad experience. I will not book again in this hotel.
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Accommodation's Reply
11 Apr 2023
Dear Ms. Ailynn, Thank you for taking the time to share your review with us. We exert all efforts to make sure that we provide you and all of our guests with a comfortable and hassle free stay. While we do understand that your stay was not as hassle-free as we would like it to be, please do note that we have House Rules that we abide to and have taken the necessary steps to inform and remind our guests accordingly. Guest Advisory on the No Smoking Policy are placed inside guestrooms. Same reminder with corresponding penalty are also strategically placed in Common Areas, including the Amenity Floor. In as much as we would like to give you a hassle-free stay, our Condominium Corporation had to impose a penalty due to the violation. Sincerely, Arvin Raymundo Assistant Front Office Manager
heidi c. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 196 week(s) ago
Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.
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Accommodation's Reply
02 Sep 2022
Dear Ms Heidi, Thank you so much for taking the time to share your experience during your recent stay with us. We are happy to hear that you found our staff kind and efficient. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay exceptional. We can’t wait to have you back with us again soon. Looking forward to your next stay with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Kyle S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 206 week(s) ago
Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.
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Accommodation's Reply
23 Jun 2022
Dear Ms. Abastillas, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you experienced a good stay with us. Our property is approaching it’s 10th year this July and as a proactive gesture, we are currently taking steps to refurbish and update some of the facilities of the property. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Raymund G.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 221 week(s) ago
The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.
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Accommodation's Reply
18 Mar 2022
Dear Mr Raymund, Thank you for taking the time to share your review with us. We are pleased to hear that you found our employees the good that comes with the package satisfactory but saddened to hear that your stay was not as comfortable as you expected it to be. We have different types of rooms suitable for the different needs of our guests. Should our guests prefer a more spacious room, we suggest our Suite which has more leg room. Size of the suite is between 64.5-68.5 sqm. The hotel is also currently taking steps to upgrade its facilities. This has already been factored in this year so we hope that you give us another opportunity by then. Also, as a proactive measure, the hotel is already working closely without a pest control service provider. The hotel has intensified pest treatment to prevent the issue from recurring. As for the elevator panel film, please note that all elevator panels are being sanitized and disinfected and not replaced every 30 minutes. Again, our sincere apologies Mr Raymund. We hope that you would give us another opportunity to be of service to you with the improvements and updates that we have also shared with you. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Jennifer C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 236 week(s) ago
A quarantine hotel. Booking did not pushed through.
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Alona D.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 273 week(s) ago
The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.
Read More
Find this review helpful?
Accommodation's Reply
24 Mar 2021
Dear Ms. Domingo, At the outset, we would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you by this pandemic. Since lockdown last March 2020 until present, staycation or any form of leisure stay is not permitted based on government mandate. We are all sharing the same sentiment and hoping this would end the soonest. We do look forward to meeting you again and we will make sure you carry back better memories of your next visit with us after this pandemic. Stay safe, Leo Amante Asst. Front Office Manager
Leonardo C.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 333 week(s) ago
small room small bathroom and low cool aircon
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Danilo M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 334 week(s) ago
It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.
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Tine O.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 334 week(s) ago
We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃
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Clariselle R.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 334 week(s) ago
The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.
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Jessamine G.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 335 week(s) ago
The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.
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Eramae S.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 338 week(s) ago
There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.
Read More
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Erwina J. B. G.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 339 week(s) ago
The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!
Find this review helpful?
Kristoffer I. B. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 341 week(s) ago
We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂
Find this review helpful?
Steffany B.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 348 week(s) ago
The hotel staff was very nice and accommodating but our stay in this hotel was totally unsatisfying. There was no hot water in the shower. We came in late from a birthday dinner that we attended and it was only then that we found out about the shower situation. We did not have toiletries. Apart from the bottled shampoo and shower gel that were already inside the bathroom, we were not provided with toothbrushes, toothpaste and slippers. When I called the reception about it, they told us that we only booked a classic room and thus the lack of slippers and toiletries. But for a one-time exception, they gave us the said toiletries and slippers for free and waived the additional cost. I honestly did not feel grateful at all because that was very basic of a hotel accommodation. I have stayed in way cheaper hotels and experienced way better accommodation and facilities.
Read More
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Rocelyn R. C.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 352 week(s) ago
no wifi connection most of our stay they tried to help me to connect me but it only lasted for for 5 times. I called for them about it for 3 times. I was supposed to do our payroll since their is no wifi connection I was not able to do it. our payroll was online based that's why I really need wifi connection.
Find this review helpful?
Profile Picture
jelli j. h. a.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 355 week(s) ago
breakfast wasn’t like before, sad
1 people find it helpful
Martin A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 357 week(s) ago
Thank you exchange regency hotel for the wonderful stay! Happy that you got all my requests for the birthday of my mom. Till next time!
1 people find it helpful
Johnrick A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 358 week(s) ago
The water heater doesn’t even work.
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