The Exchange Regency Residence Hotel

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7.6
/10
Very Good
1,603 reviews

What Guests Say About Their Stay

Almarea Mallari Jarra

8.5
/ 10
I have a safe and comfortable accommodation

Joseph M. M.

9.4
/ 10
Value for money and very comfortable room.

Frances A. B.

8.8
/ 10
Great place. Very accommodating staff.

Augustinus B.

9.1
/ 10
This hotel is strategically located in Ortigas city. Comfortable pedestrians to reach the surrounding area. Recommended
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Evangeline N.

10.0
/ 10
We have a great experience at The Exchange Regency Residence Hotel. thank you.
In the Area
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Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Right in the heart of Ortigas, the Exchange Regency Residence Hotel is a four-star hotel with affordable rates. Guests at the hotel can expect access to several corporations based in Ortigas, as well as relaxing facilities like pools, a game room, and children’s play area. It’s the perfect urban retreat.
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What's around The Exchange Regency Residence Hotel

Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
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Discover More About The Exchange Regency Residence Hotel

Overview of The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel is a comfortable 3-star Hotels located at Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605. With 216 rooms available, this property offers a strategic base for both business travelers and leisure seekers. Check-in is available from 15:00 to 17:00, while check-out is required before 11:00. What makes this hotel unique is its seamless integration into the heart of the Ortigas business district, providing you with immediate access to major corporate offices and shopping hubs.

As a comfortable mid-range accommodation, this property is ideal for those who prioritize convenience and accessibility without compromising on essential amenities. Whether you are visiting for a quick corporate meeting or a weekend shopping spree, the hotel provides a reliable environment to recharge. You will find that booking your stay here offers excellent value, especially when you compare the proximity to major landmarks against the competitive rates available when you book hotel options through our platform.

Location and Getting to The Exchange Regency Residence Hotel

Address and Directions

Situated at the intersection of Exchange Road and Meralco Avenue, the hotel sits in the vibrant core of the Ortigas Center. This area is a major financial and commercial hub in Metro Manila, making it a prime spot for travelers who need to be near the action. If you are arriving from the airport, you can easily secure a Grab ride for a seamless door-to-door experience, or utilize the extensive network of public transport available in the city.

For those flying into the capital, you can book flight tickets to Ninoy Aquino International Airport and then take a taxi or ride-sharing service directly to the hotel. The journey typically takes about 45 to 60 minutes depending on traffic conditions. Once you arrive in Pasig, you will find that the hotel is well-connected to major thoroughfares, allowing you to navigate the city with ease using local jeepneys or tricycles for shorter distances.

The University of Asia and the Pacific is 424 metres away — a 6-minute walk from the hotel entrance, making it a convenient location for visiting academics or students. Meanwhile, Metrowalk is 518 metres away — a 7-minute walk, providing you with a variety of dining and nightlife options right at your doorstep. The central location ensures that you are never far from the pulse of the city, whether you are here for work or leisure.

What's Around The Exchange Regency Residence Hotel

Shopping enthusiasts will appreciate that SM Megamall is 772 metres away — a 10-minute walk from the hotel. As one of the largest malls in the country, it offers endless retail, dining, and entertainment choices. You can spend an entire day exploring its vast wings, catching a movie, or enjoying a meal at one of the many restaurants. It is a must-visit destination for anyone staying in the Ortigas area.

For those relying on public transit, the Shaw Boulevard MRT Station is 1.08 km away — a 15-minute walk or a quick 5-minute tricycle ride. This station connects you to the rest of Metro Manila, making it easy to explore other districts like Makati or Quezon City. If you are looking to book attraction tickets or tours, having this transit hub nearby is a significant advantage for your itinerary.

Health and safety are always a priority, and it is reassuring to know that the Cardinal Santos Medical Center is 2.55 km away — a 10-minute drive from the hotel. This proximity provides peace of mind for travelers who prefer to be near top-tier medical facilities. Whether you are in the city for a long-term stay or a short visit, having such essential services within reach makes your trip much more manageable.

The surrounding neighborhood is filled with office towers, cafes, and convenience stores, ensuring that all your daily needs are met. You can grab a quick coffee, pick up essentials, or meet colleagues for lunch without needing to travel far. The walkability of the Ortigas Center is one of its greatest assets, allowing you to experience the local lifestyle firsthand as you navigate the streets of Pasig.

Facilities and Amenities at The Exchange Regency Residence Hotel

Highlights You'll Love

The hotel features a restaurant that serves a variety of dishes, ensuring you have a convenient dining option whenever hunger strikes. Having an on-site eatery allows you to enjoy a meal without leaving the comfort of the building, which is particularly helpful after a long day of meetings or sightseeing. You will appreciate the ease of grabbing a quick breakfast or a relaxing dinner right where you stay.

A swimming pool is available for your enjoyment, providing a refreshing way to cool off from the tropical heat. Whether you want to swim a few laps for exercise or simply lounge by the water, the pool area serves as a quiet retreat from the busy city streets. It is a great facility for families or solo travelers looking to unwind during their stay.

WiFi is provided throughout the property, keeping you connected to your work, family, and friends at all times. Reliable internet access is essential for modern travelers, and the hotel ensures you can browse, stream, or attend virtual meetings without interruption. Additionally, the elevator facility makes moving between floors effortless, ensuring that your luggage and personal items are transported with ease.

Room Comforts and Additional Services

Beyond the basics, the hotel offers an outdoor pool where you can soak up the sun and enjoy the city views. The pool sun loungers are perfect for those who want to relax with a book or simply enjoy the fresh air. These amenities are designed to enhance your comfort and provide a sense of relaxation during your time in Pasig.

For those seeking deeper relaxation, the hotel includes a spa, sauna, and steam room. These facilities are excellent for soothing tired muscles after a day of walking or traveling. Taking advantage of these wellness services can significantly improve your overall well-being during your trip. If you are looking for a book hotel experience that prioritizes your comfort, these features make this property a standout choice.

Breakfast at The Exchange Regency Residence Hotel

The hotel offers rooms that provide breakfast, ensuring you start your day on the right note. You can enjoy a variety of morning staples, ranging from local Filipino favorites to international classics. Having breakfast included in your stay saves you time and effort, allowing you to focus on your plans for the day ahead without worrying about finding a place to eat early in the morning.

The dining area is designed to be a welcoming space where you can enjoy your meal in a relaxed atmosphere. Whether you prefer a hearty meal to fuel your adventures or a light bite before a meeting, the breakfast service caters to different tastes and preferences. It is a simple yet effective way to ensure your stay is as comfortable and convenient as possible.

When dining out, don't hesitate to ask restaurant staff about ingredients, as many establishments in the city are accustomed to accommodating specific dietary needs. Exploring the local food scene is a great way to experience the culture of Pasig, and with the hotel's central location, you have plenty of options within a short distance to satisfy your cravings while adhering to your dietary preferences.

Pet Policy at The Exchange Regency Residence Hotel

Please be advised that the hotel maintains a strict policy regarding animals. Service animals are not allowed on the premises. If you are planning to travel with a pet, it is recommended to make alternative arrangements for their care before your arrival. This policy ensures a consistent environment for all guests staying at the property.

Check-in and Check-out at The Exchange Regency Residence Hotel

Check-in at the hotel is scheduled between 15:00 and 17:00. Upon arrival, please have your booking confirmation and a valid government-issued ID ready to ensure a smooth registration process. If you anticipate arriving outside of these hours, it is advisable to contact the front desk in advance to make necessary arrangements, as they are there to assist with your needs.

Check-out must be completed before 11:00. If you require a late check-out, you may inquire with the reception staff, though this is typically subject to availability and may incur additional charges. Planning your departure in advance helps you avoid any rush, allowing you to leave the hotel feeling refreshed and ready for your next destination.

Your Pasig Travel Guide

Getting to Pasig from Manila and Major Philippine Cities

Traveling to Pasig is straightforward, with many options available depending on your point of origin. If you are coming from other islands, you can book flight tickets to Manila and then take a taxi or a ride-sharing service to the city. The infrastructure in Metro Manila is well-developed, making it easy to reach the Ortigas Center from the airport or major bus terminals.

For those traveling by land, buses from provinces often terminate at major hubs in Metro Manila, from where you can transfer to the MRT or a taxi. The city is also accessible via various jeepney routes that crisscross the metro. Using navigation apps will help you identify the most efficient routes, ensuring you reach your destination without unnecessary delays during your visit.

Best Time to Visit Pasig

The best time to visit Pasig is during the dry season, which typically runs from November to April. During these months, the weather is generally pleasant, making it ideal for walking around the city and exploring outdoor attractions. You will find that the cooler temperatures in the early months of the year are perfect for sightseeing and shopping.

While the rainy season from June to October can bring occasional typhoons, it also offers a different side of the city with fewer crowds. If you choose to visit during this time, ensure you have indoor activities planned, such as visiting the many malls or museums in the area. Regardless of when you visit, the city remains a bustling hub of activity throughout the year.

Food and Dining in Pasig — Filipino Must-Tries

When in Pasig, you must try classic Filipino dishes like Adobo, which is a savory stew of meat marinated in vinegar, soy sauce, and garlic. Another local favorite is Sinigang, a sour soup that is perfect for the tropical climate. You will find these dishes served in many local eateries and restaurants throughout the Ortigas area, offering an authentic taste of the Philippines.

Don't miss out on trying Halo-Halo, a popular dessert made with shaved ice, evaporated milk, and various ingredients like sweet beans, jellies, and fruits. It is the ultimate treat to cool down after a long day. For a savory snack, look for street food like fish balls or kwek-kwek, which are widely available and offer a quick, delicious bite while you are on the move.

Local Culture, Safety and Essential Apps in Pasig

Filipinos are known for their hospitality, and you will find that the locals are generally friendly and helpful. When navigating the city, it is always good practice to be mindful of your belongings in crowded areas. In case of emergencies, remember that 911 is the national emergency hotline in the Philippines, which you can call for immediate assistance.

To make your travel easier, download essential apps like Grab for transportation, Google Maps for navigation, and the Traveloka app for managing your bookings. These tools are indispensable for modern travelers in the Philippines, helping you save time and stay organized. Whether you are looking for a cheap hotel or need to find the nearest pharmacy, these apps have you covered.

Frequently Asked Questions about The Exchange Regency Residence Hotel

Where exactly is The Exchange Regency Residence Hotel located?

The hotel is located at Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Metro Manila, Philippines, 1605. It is situated near the University of Asia and the Pacific, which is just 424 metres away, or a 6-minute walk from the property.

What time is check-in and check-out at The Exchange Regency Residence Hotel?

Check-in is from 15:00 to 17:00, and check-out is before 11:00. If you need to request an early check-in or late check-out, please contact the hotel directly to check for availability and potential fees.

Does The Exchange Regency Residence Hotel allow pets?

No, the hotel does not allow pets, and service animals are not permitted. Please make arrangements for your pets before your arrival to ensure a smooth check-in process.

How do I book The Exchange Regency Residence Hotel on Traveloka?

You can easily book hotel rooms by visiting the Traveloka website or app. Simply search for the hotel name, select your travel dates, choose your preferred room type, and complete the payment process to secure your reservation.

What are the best attractions near The Exchange Regency Residence Hotel?

The most popular nearby attraction is SM Megamall, located 772 metres away. You can also visit Metrowalk, which is 518 metres away, for dining and entertainment. You can book attraction tickets through our platform to maximize your time in the city.

Is The Exchange Regency Residence Hotel good value for Filipino travelers?

Yes, with a 3-star rating and 1,559 reviews, the hotel offers a reliable and comfortable experience for those looking for a central location in Pasig. It provides essential facilities at a competitive price point, making it a great choice for both business and leisure.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers an extensive selection of accommodations, ensuring you find the right fit for your budget and preferences. Whether you are looking for a luxury suite or a cheap hotel, our platform provides comprehensive options. We make it easy to compare prices, read reviews, and make informed decisions for your next trip to Pasig or anywhere else in the country.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why we offer flexible refund and reschedule policies for many of our bookings. You can manage your reservations directly through the app, giving you peace of mind knowing that you have options if your circumstances shift. We prioritize your convenience and aim to make your travel experience as stress-free as possible.

Travel Made Easy — Exclusive Extras & Discounts

When you book with us, you gain access to exclusive discounts and perks that you won't find elsewhere. We frequently offer promotions for hotels, flights, and activities, helping you save more on your travel expenses. Keep an eye on our app for the latest deals and ensure you get the best value for your money every time you plan a trip.

24/7 Customer Support

Our dedicated customer support team is available 24/7 to assist you with any questions or concerns. Whether you need help with a booking, have a question about your hotel, or require assistance during your trip, we are just a chat, call, or email away. We are committed to providing reliable support to ensure your travel experience is smooth and enjoyable.

Flexible Payment Options

We offer a variety of payment methods to suit your needs, including GCash, Maya, credit and debit cards, and Traveloka PayLater. This flexibility allows you to choose the payment option that is most convenient for you. We strive to make the booking process as seamless as possible, from selecting your room to completing the final payment.

Earn Rewards Every Booking

Every time you book with Traveloka, you earn Traveloka Points that can be redeemed for future discounts on hotels, flights, and activities. It is our way of saying thank you for choosing us as your travel partner. The more you travel, the more you save, making your future trips even more affordable and rewarding.

Book The Exchange Regency Residence Hotel on Traveloka Today

The Exchange Regency Residence Hotel is a fantastic choice for travelers seeking a comfortable and well-located stay in the heart of Pasig. With its proximity to major shopping centers and business hubs, it offers the convenience you need for a productive and enjoyable visit. Experience the best of the city by choosing a property that balances quality and value perfectly.

Don't wait to secure your accommodation for your upcoming trip. Visit our website or download the app to book hotel rooms at The Exchange Regency Residence Hotel today. Take advantage of our exclusive deals and start planning your visit to Pasig with confidence, knowing that you have chosen a reliable and highly-rated place to stay.

All facilities in The Exchange Regency Residence Hotel

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Concierge

Business Facilities

  • Conference rooms

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Game room
  • Mini golf
  • Billiard
  • Fitness center

Accommodation Policy & General Information in The Exchange Regency Residence Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 17:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Exchange Regency Residence Hotel
216
Number of floors in The Exchange Regency Residence Hotel
40
Another facilities in The Exchange Regency Residence Hotel
Children pool, Outdoor pool, Spa, Sauna, Steam room

Frequently asked question in The Exchange Regency Residence Hotel

What are available facilities at The Exchange Regency Residence Hotel?
There are top facilites at The Exchange Regency Residence Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Exchange Regency Residence Hotel?
The standard check-in time at The Exchange Regency Residence Hotel is starting from 15:00 - 17:00 while the latest check-out time is at Before 11:00
Does The Exchange Regency Residence Hotel provide breakfast?
Yes, The Exchange Regency Residence Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Exchange Regency Residence Hotel?
The Exchange Regency Residence Hotel is a 3.0-star hotel.
How many floors does The Exchange Regency Residence Hotel have?
The Exchange Regency Residence Hotel has 40 floors.
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More Reviews from Other Guests in The Exchange Regency Residence Hotel

8.2
Very Good
From 812 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.3

Location

8.5

Service and Facilites

7.9

People often mention about The Exchange Regency Residence Hotel
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Traveler Reviews The Exchange Regency Residence Hotel

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Customer reviews
j***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 124 week(s) ago
Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.
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Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve for better guest experience. We would like to assure you that your comments is being looked at so that we can rectify and correct certain aspects of our operations. We are truly sorry to hear that your stay did not meet your expectations. We deeply regret the inconvenience you experience during your stay. Your comfort and satisfaction are very important to us, and we are committed to addressing these issues. We will be looking into each of these concerns to ensure they are resolved and to improve the experience for future guests. We hope that you will accept our sincere apologies and give us another opportunity to be of service to you again. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
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Ailynn A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 184 week(s) ago
Bad experience. I will not book again in this hotel.
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Accommodation's Reply
11 Apr 2023
Dear Ms. Ailynn, Thank you for taking the time to share your review with us. We exert all efforts to make sure that we provide you and all of our guests with a comfortable and hassle free stay. While we do understand that your stay was not as hassle-free as we would like it to be, please do note that we have House Rules that we abide to and have taken the necessary steps to inform and remind our guests accordingly. Guest Advisory on the No Smoking Policy are placed inside guestrooms. Same reminder with corresponding penalty are also strategically placed in Common Areas, including the Amenity Floor. In as much as we would like to give you a hassle-free stay, our Condominium Corporation had to impose a penalty due to the violation. Sincerely, Arvin Raymundo Assistant Front Office Manager
heidi c. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 215 week(s) ago
Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.
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Accommodation's Reply
02 Sep 2022
Dear Ms Heidi, Thank you so much for taking the time to share your experience during your recent stay with us. We are happy to hear that you found our staff kind and efficient. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay exceptional. We can’t wait to have you back with us again soon. Looking forward to your next stay with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Kyle S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 226 week(s) ago
Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.
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Accommodation's Reply
23 Jun 2022
Dear Ms. Abastillas, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you experienced a good stay with us. Our property is approaching it’s 10th year this July and as a proactive gesture, we are currently taking steps to refurbish and update some of the facilities of the property. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Raymund G.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 240 week(s) ago
The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.
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Accommodation's Reply
18 Mar 2022
Dear Mr Raymund, Thank you for taking the time to share your review with us. We are pleased to hear that you found our employees the good that comes with the package satisfactory but saddened to hear that your stay was not as comfortable as you expected it to be. We have different types of rooms suitable for the different needs of our guests. Should our guests prefer a more spacious room, we suggest our Suite which has more leg room. Size of the suite is between 64.5-68.5 sqm. The hotel is also currently taking steps to upgrade its facilities. This has already been factored in this year so we hope that you give us another opportunity by then. Also, as a proactive measure, the hotel is already working closely without a pest control service provider. The hotel has intensified pest treatment to prevent the issue from recurring. As for the elevator panel film, please note that all elevator panels are being sanitized and disinfected and not replaced every 30 minutes. Again, our sincere apologies Mr Raymund. We hope that you would give us another opportunity to be of service to you with the improvements and updates that we have also shared with you. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Jennifer C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 256 week(s) ago
A quarantine hotel. Booking did not pushed through.
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Alona D.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 293 week(s) ago
The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.
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Accommodation's Reply
24 Mar 2021
Dear Ms. Domingo, At the outset, we would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you by this pandemic. Since lockdown last March 2020 until present, staycation or any form of leisure stay is not permitted based on government mandate. We are all sharing the same sentiment and hoping this would end the soonest. We do look forward to meeting you again and we will make sure you carry back better memories of your next visit with us after this pandemic. Stay safe, Leo Amante Asst. Front Office Manager
Leonardo C.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 353 week(s) ago
small room small bathroom and low cool aircon
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Danilo M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 354 week(s) ago
It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.
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Tine O.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 354 week(s) ago
We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃
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Clariselle R.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 354 week(s) ago
The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.
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Jessamine G.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 355 week(s) ago
The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.
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Eramae S.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 358 week(s) ago
There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.
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Erwina J. B. G.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 359 week(s) ago
The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!
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Kristoffer I. B. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 360 week(s) ago
We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂
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Steffany B.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 367 week(s) ago
The hotel staff was very nice and accommodating but our stay in this hotel was totally unsatisfying. There was no hot water in the shower. We came in late from a birthday dinner that we attended and it was only then that we found out about the shower situation. We did not have toiletries. Apart from the bottled shampoo and shower gel that were already inside the bathroom, we were not provided with toothbrushes, toothpaste and slippers. When I called the reception about it, they told us that we only booked a classic room and thus the lack of slippers and toiletries. But for a one-time exception, they gave us the said toiletries and slippers for free and waived the additional cost. I honestly did not feel grateful at all because that was very basic of a hotel accommodation. I have stayed in way cheaper hotels and experienced way better accommodation and facilities.
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Rocelyn R. C.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 372 week(s) ago
no wifi connection most of our stay they tried to help me to connect me but it only lasted for for 5 times. I called for them about it for 3 times. I was supposed to do our payroll since their is no wifi connection I was not able to do it. our payroll was online based that's why I really need wifi connection.
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jelli j. h. a.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 374 week(s) ago
breakfast wasn’t like before, sad
1 people find it helpful
Martin A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 377 week(s) ago
Thank you exchange regency hotel for the wonderful stay! Happy that you got all my requests for the birthday of my mom. Till next time!
1 people find it helpful
Johnrick A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 378 week(s) ago
The water heater doesn’t even work.
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