Hotel H12

Hotels
9.6
/10
Exceptional
47 reviews

What Guests Say About Their Stay

Steven
10.0
/ 10
Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
David
10.0
/ 10
Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.
Timothy
10.0
/ 10
Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!
In the Area
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32 Swietego Tomasza, Województwo Małopolskie, Poland, 31-014

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel H12 is a hotel is located at Lesser Poland Voivodeship. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel H12

32 Swietego Tomasza, Województwo Małopolskie, Poland, 31-014
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Discover More About Hotel H12

Location


Hotel H12 is a hotel is located at Lesser Poland Voivodeship.

About Hotel H12

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel H12.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel H12 is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel H12 is the right place to stay.

All facilities in Hotel H12

Others Hotel H12
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Access to train station (surcharge)
  • Access to bus station (surcharge)

Things to Do

  • Shops
  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel H12

Important Note
  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 120 per day (984 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel H12
29
Number of floors in Hotel H12
6
Another facilities in Hotel H12
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service

Frequently asked questions about Hotel H12

What are available facilities at Hotel H12?
There are top facilites at Hotel H12 such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel H12?
The standard check-in time at Hotel H12 is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel H12 provide breakfast?
Yes, Hotel H12 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel H12?
Hotel H12 has a 3.0-star rating.
How many floors does Hotel H12 have?
Hotel H12 has 6.
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Hotel H12 reviews and ratings

9.6
Exceptional
From 47 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

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Most Relevant
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Traveller Reviews Hotel H12

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
David
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.
Read More
Sahilys
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, friendly staff.
Timothy
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!
Read More
David Sinclair
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great city centre location Clean and big rooms Nice size beds
Olaf
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was advertised as having a gym and there were three VIP Access perks listed by Expedia. These included breakfast (which was decent), some extra points and an upgrade, if rooms were available. However, although an upgrade was possible (which was available available during the stay) I decided to book. There was gym and no upgrade was provided on day 2 either. If you want to sleep in a little while, avoid rooms room 501 and others ending in 1. They are next to a noisy lift which is relentless. I tried to resolve matter with manager who wouldn't deign to come to receiption and receptionist told me that there was no type of room to upgrade to, so it is a meaningless offer. Expedia has failed to properly resolve this as it still has VIP Access with upgrade.
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Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay.
Nima
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly and newly renovated rooms
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.
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Jade
icon-Family
Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again
Kathryn
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Great location, friendly staff
Vladimir
icon-Business Family
Business Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was great
kelly
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Brilliant little hotel, clean, friendly and helpful receptionists at the front desk. Restaurant for breakfast is small, no windows but a very good selection of food and drink to suit all needs. Just a small seating area in reception with free, tea, coffee and water all day, if you want alcohol you can ask for a drink from behind reception…. I believe, we didn’t. The rooms were nice with plenty of wardrobe space, bathrooms had a good size shower, no bath, just one pillow but I guess could have asked for another, tea and coffee in rooms and water topped up everyday. This is a wonderful hotel in a fantastic location to the main squares by foot literally in 6 minutes and airport is approx 25 minutes by taxi. Would recommend and would definately go back! We only stayed for 3 nights.
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young joong
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

staff was so kind but the noise from drunk ppl outside of the hotel was horrible.
Barry
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Loved the hotel, great location, right in the old town
LISA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
Zeb
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Bed was not comfortable. Bed had a hump in the middle and slanted on both sides
Karen
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Excellent location very close to the main square in the Old Town. The hotel is about a 2 minute walk from the main square. Check in was very smooth and reception staff were polite, efficient, informative and helpful. The room was spacious and had everything we needed for a 4 night stay. The bathroom was clean with an efficient shower. The towels were a bit on the small size but just a small issue. Housekeeping was efficient and unintrusive. The breakfast room was clean and the staff ensured that tables were cleared as soon as guests had finished. There was plenty of choice and all the food was well presented and tasty. I would certainly recommend this hotel to anyone planning a trip to Krakow.
Read More
Johnathan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Thoroughly enjoyable
S
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
Number of reviews per page
20
40

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Others 4 Hotel H12

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 47 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel H12

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
David
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.
Read More
Sahilys
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, friendly staff.
Timothy
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!
Read More
David Sinclair
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great city centre location Clean and big rooms Nice size beds
Olaf
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was advertised as having a gym and there were three VIP Access perks listed by Expedia. These included breakfast (which was decent), some extra points and an upgrade, if rooms were available. However, although an upgrade was possible (which was available available during the stay) I decided to book. There was gym and no upgrade was provided on day 2 either. If you want to sleep in a little while, avoid rooms room 501 and others ending in 1. They are next to a noisy lift which is relentless. I tried to resolve matter with manager who wouldn't deign to come to receiption and receptionist told me that there was no type of room to upgrade to, so it is a meaningless offer. Expedia has failed to properly resolve this as it still has VIP Access with upgrade.
Read More
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay.
Nima
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly and newly renovated rooms
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.
Read More
Jade
icon-Family
Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again
Kathryn
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Great location, friendly staff
Vladimir
icon-Business Family
Business Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was great
kelly
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Brilliant little hotel, clean, friendly and helpful receptionists at the front desk. Restaurant for breakfast is small, no windows but a very good selection of food and drink to suit all needs. Just a small seating area in reception with free, tea, coffee and water all day, if you want alcohol you can ask for a drink from behind reception…. I believe, we didn’t. The rooms were nice with plenty of wardrobe space, bathrooms had a good size shower, no bath, just one pillow but I guess could have asked for another, tea and coffee in rooms and water topped up everyday. This is a wonderful hotel in a fantastic location to the main squares by foot literally in 6 minutes and airport is approx 25 minutes by taxi. Would recommend and would definately go back! We only stayed for 3 nights.
Read More
young joong
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

staff was so kind but the noise from drunk ppl outside of the hotel was horrible.
Barry
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Loved the hotel, great location, right in the old town
LISA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
Zeb
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Bed was not comfortable. Bed had a hump in the middle and slanted on both sides
Karen
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Excellent location very close to the main square in the Old Town. The hotel is about a 2 minute walk from the main square. Check in was very smooth and reception staff were polite, efficient, informative and helpful. The room was spacious and had everything we needed for a 4 night stay. The bathroom was clean with an efficient shower. The towels were a bit on the small size but just a small issue. Housekeeping was efficient and unintrusive. The breakfast room was clean and the staff ensured that tables were cleared as soon as guests had finished. There was plenty of choice and all the food was well presented and tasty. I would certainly recommend this hotel to anyone planning a trip to Krakow.
Read More
Johnathan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Thoroughly enjoyable
S
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
Number of reviews per page
20
40