Hotel Rysy

A lovely, well run hotel with a great location, friendly, helpful staff, and a wonderful location. Everything you would want in a fabulous destination. Contemporary, spacious rooms, well appointed bathroom and great proximity to attractions

Not worth staying here - much better options around Zakopane. Rude staff No coffee machine supplied in room (despite having Nespresso coffee pods) which were in the room. Asked at reception and they advised they knew about it and aren’t replacing it and couldn’t source another one. Nespresso pods also had 2/4 in the case so this is a known problem. Not offered any alternative or different other than a Nescafé sachet. Guy at check out also unfriendly. No privacy on balcony as the divider is clear see-through so you will be sitting with the room next to you. Room was ok bed wasn’t the most comfortable nor the chair in the room. Good location Clean Most certainly not a 5 star hotel and 3 at very best and won’t stay again.

Room was spacious and clean. Staff was nice and helpful. The only negative I can think of is that there’s a paid parking even for the guests. Overall excellent experience would recommend to anyone traveling to Zakopane

Nice room with a balcony. Close to the main street.

Very nice place to stay

Great breakfast, perfect location

Super location and very friendly Staff

Beautiful view , loved the balcony . Very clean and very helpful staff Would come back again. I highly recommend

Clean room, good location

All above

Hotel staff was very helpful and kind all time. Allowed me a store bag so I could hike after my checkout. Really made the experience great. Loved the hot tub with a Mountain View very relaxing.

I recommend

My Favorite Hotel in Poland, Lovely, spacious rooms, well maintained and an extremely helpful staff that routinely goes above and beyond. Great location in Zakopane

This was my second stay in this hotel after about 2-3 year gap. Before parking and breakfast were included. Both these charges are excessive in my opinion.

Great location, enjoyed our stay.

I find it hard to call this a 5-star hotel. It feels old, the furniture is heavy and outdated, one of two elevators wasn't working throughout our stay (causing long waits for the other elevator), and most importantly - service is far from being at a 5-star level. The guy who checked us in was very grumpy and unfriendly, and on another night - the lady at the reception kept us waiting for over 5 minutes while having a casual chitchat with a friend. (there were, however, very nice receptionists at other times). It's important to be aware of the high hidden fees at this hotel. It advertises competitive prices, but only when you check in, you realize that they charge 80 zloty (20$) as a daily parking fee, while most other parking lots in the city charge only 20-30 zloty per day. With such an extra 15-20% to the room price, their prices are not that competitive any more...

Excellent

Breakfast buffet was wonderful and catered really well for Gluten Free with gluten-free bread every morning! Professional staff who went above and beyond. Noise from ongoing building works next door unfortunately kept us awake early in the morning. Would happily stay again otherwise as no other complaint.

What an excellent place to stay. In a very quiet street and just a 5 minute walk from main market. Staff was very helpful. We are definitely returning here...

Welcoming staff and lovely large room. However not many places to really sit in the lobby that were cosy and not at a breakfast table. The pillows were very very uncomfortable and the room was extremely hot. We had both windows open all night in December even though heating was off room still stayed at 25 degree Celsius.