My Favorite Hotel in Poland, Lovely, spacious rooms, well maintained and an extremely helpful staff that routinely goes above and beyond. Great location in Zakopane

This was my second stay in this hotel after about 2-3 year gap. Before parking and breakfast were included. Both these charges are excessive in my opinion.

Great location, enjoyed our stay.

I find it hard to call this a 5-star hotel. It feels old, the furniture is heavy and outdated, one of two elevators wasn't working throughout our stay (causing long waits for the other elevator), and most importantly - service is far from being at a 5-star level. The guy who checked us in was very grumpy and unfriendly, and on another night - the lady at the reception kept us waiting for over 5 minutes while having a casual chitchat with a friend. (there were, however, very nice receptionists at other times). It's important to be aware of the high hidden fees at this hotel. It advertises competitive prices, but only when you check in, you realize that they charge 80 zloty (20$) as a daily parking fee, while most other parking lots in the city charge only 20-30 zloty per day. With such an extra 15-20% to the room price, their prices are not that competitive any more...

Excellent

Breakfast buffet was wonderful and catered really well for Gluten Free with gluten-free bread every morning! Professional staff who went above and beyond. Noise from ongoing building works next door unfortunately kept us awake early in the morning. Would happily stay again otherwise as no other complaint.

What an excellent place to stay. In a very quiet street and just a 5 minute walk from main market. Staff was very helpful. We are definitely returning here...

Welcoming staff and lovely large room. However not many places to really sit in the lobby that were cosy and not at a breakfast table. The pillows were very very uncomfortable and the room was extremely hot. We had both windows open all night in December even though heating was off room still stayed at 25 degree Celsius.

🙂 Nice hotel. Good service and great food. Beautiful room. Great location in Zakopane. 🙁 Paid expensive parking. Cold room, noisy AC only source of heat. Very small wellness area.

Zakopane is a huge tourist area now and hotels are tucked into every corner. Hotel Rysy is an amazing art deco decorated hotel on a very tiny side street. But easy walking to the main action. Pricy but tasty breakfast. Great room. Parking is a challenge and on-site parking was approximately $20 US per day. Enjoyed our stay.

Very accommodating staff.

It was good experience to stay with Rysy hotel staff very friendly and location is the best

New hotel with rooms alike as in Las Vegas. Mirrors over the bed looks terrible. Some of the receptionists are not professional at all. I am not sure, if I want to return back.

Fantastic hotel with friendly staff

This not 5 star hotel, poor service, no gym, no swimingpool , poor jackuzi and one sauna must pay 100 pln after 18:00 !!! poor quality of food , only rooms are ok but bathroom very small without hook to hang towels etc. This not 5 star hotel and never should have such rate !!!

Amazing room, super friendly and good staff, great breakfast.

.

Our stay was great. The hotel staff were friendly and helpful. All facilities were in excellent condition and bery clean. Location is great. I missed the information that praking was not free but that is an obersight on my part (parking everywhere in Zakopane is hard).

Nice hotel, but we weren’t aware spa wasn’t free past 6:30pm. Very misleading

A good location, only a short walk to the centre of town. I arrived on a motorcycle and asked where I could park it as cars were taking all spaces, I was informed i could park in the small underground garage. Next morning was charged 40 zlote. Also they wanted 80 zlote,, £16 approx for breakfast which I declined.