Casa Balthazar

Good location with helpful staff and fun history with great breakfast

Look no further. This hotel hits the mark in all areas. Wonderful breakfast buffet included with your stay. Room was perfect with a fabulous view of the town and castle on the hill. The highlight however was the staff. Everyone was so kind and friendly. The main receptionist Ruth went above and beyond for us in dealing with lost luggage an illness and securing restaurant reservations as well as a driver. Book it now before it’s too late.

Staff was outstanding in their customer service.

Clean, comfortable rooms. Location is great. Staff very helpful.

Good

From the welcome until checkout every aspect of hospitality was surpassed. Ruth and the rest of the team are exceptional.

Super friendly and helpful front desk had great restaurant suggestions. Nice view from room

Beautiful retreat in the heart of Lisbon - truly unique. Stayed in Panoramic Terrace room, which was spacious, very well appointed, and a beautiful view of the city from a large terrace. The breakfast was amazing, the courtyard with pool was serene and beautiful. The people wh

We booked Casa Balthazar on the recommendation of other previous glowing reviews, and they were not wrong! We could have found a less expensive stay I am sure, but Casa Balthazar was exceptional in every way. I'm so happy we stayed there (4 nights). We stayed in their Duque Garden Suite and it was great! I only wished we had stayed some more nights in Lisbon so we could have spent more time just hanging around their facility, enjoying their amenities; however we had a very jam packed itinerary so didn't have a lot of "down" time. This was so convenient and the whole 'vibe' of the immediate area was great. The staff were some of the most professional, friendliest I have ever encountered. The design touches in the common areas were lovely. It felt intimate, charming, elegant. I would recommend Casa Balthazar without question, and would stay again. The continental breakfast items were fresh with some healthy options, and I appreciated a breakfast staff member bringing coffee to order, too (though there is a self-serve espresso-type machine available). The honour bar is a convenient option. For Ubers/Bolt/Taxi - the small lane the hotel is on isn't car-friendly (which I loved!) but the drop off point is just a very small walk away. It is a very short and pleasant walk to the upper level of the Rossio train station and a very nice, convenient walk (though with some steps, of course!) to almost ever other location of interest. Great stay!

First time visitors to Lisbon, we wanted a comfortable hotel within convenient walking distance of the city centre and attractions and we were not disappointed. We stayed in Jacuzzi Room 2 which had, as the name suggests, a jacuzzi on the balcony and wonderful views of the city and castle. The room was clean and equipped with a small kitchenette, was spotlessly clean and with very effective double glazing given the bar on the terrace below. We slept very well given the extremely comfortable bed. Breakfast is a simple buffet with cooked eggs available on request but everything is fresh and replenished quickly - the staff were a delight and nothing was too much trouble. Another treat is the all day availability of tea, coffee and delicious cake in the lounge area. We appreciated the restaurant recommendations and assistance in locating our taxi driver when it was time to (reluctantly) head home. We thoroughly enjoyed our stay and would wholeheartedly recommend staying here.

Nice location easy to walk for shopping and dinning, feel safe. Place tucked in the center on a hill with great city view. Staffs are very welcoming and helpful, will would to go back

Hospitality & service were exceptional! Quiet, serene location only blocks from the train station & many shops, restaurants, etc. Spa with jaccuzi & sauna/steam room was a welcome way to relax after a long day of travel. Grear breakfast! Couldn't have been a nicer introduction to Portugal for us!

Terrific property...well located near many restaurants and sights to see. Room was very large, comfortable and quiet. Breakfasts were very good and timely. All staff members were professional, thoughtful and helpful. We would definitely recommend to others and stay here again.

This property is very central to everything. The staff are amazing and make you feel like it is your home.

This historic property has charm in spades! Lots of nooks and crannies to discover, beautifully decorated in an old world style, a pool and small surrounding garden, and in a great location, close to the train station, restaurants and shopping. The staff were friendly and helpful. Highly recommend!

Casa Balthazar is the perfect oasis in Lisbon. Beautiful rooms, great location, amazingly helpful staff, and so much more. I wouldn't hesitate to recommend this place to anyone visiting Lisbon

Beautiful hotel, tucked away on a quiet street but close to everything. Lovely rooms, tasty breakfast and extremely helpful and friendly staff.

Intimate, well located

Nice spot in middle of city.

A beautiful property. Ideally located close to the Rossio station and within walking distance of all key sites. Very quiet and secure thanks to being walled. Excellent, friendly staff and outstanding breakfast.