Smy Lisboa

Hotels
8.6
/10
Very Good
413 reviews

What Guests Say About Their Stay

Abel

10.0
/ 10
Esta un poquito retired a del Centro historico. Atencion exelente en la administration. Cuarto amplio.
See translation

Jeremy

10.0
/ 10
Great stay (5 days 4 nights)for the family of 2 adults and 2 children for 2 double bedrooms. Approx. 10 mins walk away from Eduardo VII Park with big LISBOA sign with lots of tourist stop by and grab pictures. Just south of the park (add another 5mins walk) is the Marques De Pombal Square if you decide to take the Hop on and Hop off buses to get to the tourist spots around Lisbon or public transport. Hotel close by hypermarket/grocery Pingo Doce 6-10mins approx walk. Both rooms were clean and replenished/tidied when requested. Breakfast and restaurant staff were great, HOWEVER staying 5 days seems appalling like the hot protein meals were the same like sauage and scrambled eggs which can be a turn off for others, strongly suggest get them rotated every other day. Fruits, pastries and hot vegetable were alternated. Hot cafes were soothingly nice. Overall decent stay, thank you SMY.

Sebastian

10.0
/ 10
Great modern hotel in Lisbon, with friendly staff and excellent service. Rooms are comfortable, with firm beds. We couldn't hear any noise from the street, which was great after a long day of business. The only caveat, there are not a lot of restaurant options nearby.
In the Area
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Rua da Artilharia 1, 112, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1070-015

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Smy Lisboa is a good choice when you are visiting São Sebastião da Pedreira. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Smy Lisboa

Rua da Artilharia 1, 112, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1070-015
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Discover More About Smy Lisboa

Location


Staying at Smy Lisboa is a good choice when you are visiting São Sebastião da Pedreira.

About Smy Lisboa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Smy Lisboa exclusively for you.

Smy Lisboa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Smy Lisboa.

All facilities in Smy Lisboa

Others Smy Lisboa
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Rooftop terrace
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Business center

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Smy Lisboa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smy Lisboa
105
Number of floors in Smy Lisboa
8
Another facilities in Smy Lisboa
Laundry service, Tours, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked questions about Smy Lisboa

What are available facilities at Smy Lisboa?
There are top facilites at Smy Lisboa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Smy Lisboa?
The standard check-in time at Smy Lisboa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Smy Lisboa provide breakfast?
Yes, Smy Lisboa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smy Lisboa?
Smy Lisboa has a 4.0-star rating.
How many floors does Smy Lisboa have?
Smy Lisboa has 8.
See All

Smy Lisboa reviews and ratings

8.6
Very Good
From 413 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.2

Service and Facilites

8.8

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Most Relevant
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Traveller Reviews Smy Lisboa

Number of reviews per page
20
40
Top reviews
Felicidade
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good
Hussain
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean and tidy
Abel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Esta un poquito retired a del Centro historico. Atencion exelente en la administration. Cuarto amplio.
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Old tired room Tour group hotel
Eddy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location! It’s always nice when a hotel is in a safe, lively neighborhood where you can walk around at night and feel comfortable.
Keenan
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Decent hotel but some issues. Bathroom randomly let out a sewage smell twice. And we had no hot water the last morning. Breakfast and the balcony were nice though.
ariel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff veryhelpfull and polite
Ralph Francis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This property is showing its age, worn floors, bathroom door bottoms warped, black mold in corners of shower unit and bathroom floors, black marks on room and hallway walls. On the positive side the area is within easy walking distance to shops, restaurants, and parks. The hotel has an excellent breakfast buffet, roof top bar and restaurant, and excellent, caring staff. The check-in process can be trying. Many tour groups use this hotel for their overnight stays making the checking in process difficult. Have to show/scan your passport to verify your room reservation which adds to the delay. With the notice given by the tour groups of the number of rooms needed it should not take 3 hours to get your room key. After flying for 6 to 8 hours or longer, one does not want to wait in the lobby for 3 or more hours. We saw many travelers sleeping in chairs in the lounge areas while waiting for their rooms.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nothing special but overall is ok
Ana
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Didn't like that hotel do not provide drinking water in their rooms. You have to buy it. Also there was no electric outlet in the bathroom to plug the air dryer. Other than that the hotel is OK.
Monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff very helpful with suggestions and answering questions.
Jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great stay (5 days 4 nights)for the family of 2 adults and 2 children for 2 double bedrooms. Approx. 10 mins walk away from Eduardo VII Park with big LISBOA sign with lots of tourist stop by and grab pictures. Just south of the park (add another 5mins walk) is the Marques De Pombal Square if you decide to take the Hop on and Hop off buses to get to the tourist spots around Lisbon or public transport. Hotel close by hypermarket/grocery Pingo Doce 6-10mins approx walk. Both rooms were clean and replenished/tidied when requested. Breakfast and restaurant staff were great, HOWEVER staying 5 days seems appalling like the hot protein meals were the same like sauage and scrambled eggs which can be a turn off for others, strongly suggest get them rotated every other day. Fruits, pastries and hot vegetable were alternated. Hot cafes were soothingly nice. Overall decent stay, thank you SMY.
Read More
Pink Carnation
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Let us check in early and accommodated us when they saw we had a toddler
Theodora
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Highly recommend Smy Lisboa.
ANNA DOS SANTOS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything is very nice, the staff, the food. The hotel is clean and everything works well….except the reception manager they hired recently, because we stay in this hotel already 5 or 6 times. Oh ….. she is rude and not nice at all. It seams that she is boss of reception, but should not be really working with people at all. Just to identify her, she is middle age lady sitting at the back of reception, has very dark dyed hair and bright red lipstick. Now all reception staff and restaurant staff are nice and kind.
Read More
Christine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I stayed at the hotel in order to attend a local concert. It was a clean safe place to stay however the headboards in the room were worn out and looked filthy. It was a vinyl that had been rubbed off by previous guests. I was annoyed every time that I looked at it. The breakfast service when I originally booked the room as a single person was set at a price of 29euros which I felt was excessive for one guest. The hotel should offer an option for solo travelers to buy a single breakfast. I later had a friend join me and we found that 29 euros would be reasonable for 2 guests. Housekeeping knocked on the door at 9am which felt early having been at the concert the night before. We had asked for late check out when we returned to the hotel at 1am and were told it was not available. I would have appreciated another hour to sleep before housekeeping knocked.
Read More
Peggy
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Would prefer to have washcloths
Aaron
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful designs and views. Wonderful property!
Sebastian
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great modern hotel in Lisbon, with friendly staff and excellent service. Rooms are comfortable, with firm beds. We couldn't hear any noise from the street, which was great after a long day of business. The only caveat, there are not a lot of restaurant options nearby.
Fernando
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Value for money
Number of reviews per page
20
40

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Others 4 Smy Lisboa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 413 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Smy Lisboa

Number of reviews per page
20
40
Top reviews
Felicidade
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good
Hussain
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean and tidy
Abel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Esta un poquito retired a del Centro historico. Atencion exelente en la administration. Cuarto amplio.
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Old tired room Tour group hotel
Eddy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location! It’s always nice when a hotel is in a safe, lively neighborhood where you can walk around at night and feel comfortable.
Keenan
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Decent hotel but some issues. Bathroom randomly let out a sewage smell twice. And we had no hot water the last morning. Breakfast and the balcony were nice though.
ariel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff veryhelpfull and polite
Ralph Francis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This property is showing its age, worn floors, bathroom door bottoms warped, black mold in corners of shower unit and bathroom floors, black marks on room and hallway walls. On the positive side the area is within easy walking distance to shops, restaurants, and parks. The hotel has an excellent breakfast buffet, roof top bar and restaurant, and excellent, caring staff. The check-in process can be trying. Many tour groups use this hotel for their overnight stays making the checking in process difficult. Have to show/scan your passport to verify your room reservation which adds to the delay. With the notice given by the tour groups of the number of rooms needed it should not take 3 hours to get your room key. After flying for 6 to 8 hours or longer, one does not want to wait in the lobby for 3 or more hours. We saw many travelers sleeping in chairs in the lounge areas while waiting for their rooms.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nothing special but overall is ok
Ana
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Didn't like that hotel do not provide drinking water in their rooms. You have to buy it. Also there was no electric outlet in the bathroom to plug the air dryer. Other than that the hotel is OK.
Monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff very helpful with suggestions and answering questions.
Jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great stay (5 days 4 nights)for the family of 2 adults and 2 children for 2 double bedrooms. Approx. 10 mins walk away from Eduardo VII Park with big LISBOA sign with lots of tourist stop by and grab pictures. Just south of the park (add another 5mins walk) is the Marques De Pombal Square if you decide to take the Hop on and Hop off buses to get to the tourist spots around Lisbon or public transport. Hotel close by hypermarket/grocery Pingo Doce 6-10mins approx walk. Both rooms were clean and replenished/tidied when requested. Breakfast and restaurant staff were great, HOWEVER staying 5 days seems appalling like the hot protein meals were the same like sauage and scrambled eggs which can be a turn off for others, strongly suggest get them rotated every other day. Fruits, pastries and hot vegetable were alternated. Hot cafes were soothingly nice. Overall decent stay, thank you SMY.
Read More
Pink Carnation
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Let us check in early and accommodated us when they saw we had a toddler
Theodora
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Highly recommend Smy Lisboa.
ANNA DOS SANTOS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything is very nice, the staff, the food. The hotel is clean and everything works well….except the reception manager they hired recently, because we stay in this hotel already 5 or 6 times. Oh ….. she is rude and not nice at all. It seams that she is boss of reception, but should not be really working with people at all. Just to identify her, she is middle age lady sitting at the back of reception, has very dark dyed hair and bright red lipstick. Now all reception staff and restaurant staff are nice and kind.
Read More
Christine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I stayed at the hotel in order to attend a local concert. It was a clean safe place to stay however the headboards in the room were worn out and looked filthy. It was a vinyl that had been rubbed off by previous guests. I was annoyed every time that I looked at it. The breakfast service when I originally booked the room as a single person was set at a price of 29euros which I felt was excessive for one guest. The hotel should offer an option for solo travelers to buy a single breakfast. I later had a friend join me and we found that 29 euros would be reasonable for 2 guests. Housekeeping knocked on the door at 9am which felt early having been at the concert the night before. We had asked for late check out when we returned to the hotel at 1am and were told it was not available. I would have appreciated another hour to sleep before housekeeping knocked.
Read More
Peggy
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Would prefer to have washcloths
Aaron
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful designs and views. Wonderful property!
Sebastian
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great modern hotel in Lisbon, with friendly staff and excellent service. Rooms are comfortable, with firm beds. We couldn't hear any noise from the street, which was great after a long day of business. The only caveat, there are not a lot of restaurant options nearby.
Fernando
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Value for money
Number of reviews per page
20
40