Fraser Suites Edinburgh

Service Apartment
8.9
/10
Exceptional
3,207 reviews

What Guests Say About Their Stay

Hannah

10.0
/ 10
We had the most brilliant stay at the Fraiser Suites! I would highly reccomend this to anybody who is visiting, both for convenience of location and for the quality of the hotel. From the moment that we entered the hotel we were treated impeccably by the front office and guest relations team. We were kindly given an amazing upgrade by the team and I would wholeheardtedly reccomend the suites to any visitor the rooms were spotless and had the most beautiful views of the city. Each room also had all the amenities that you could dream of, even down to the tiny details. I cannot reccomend this hotel enough and want to send the whole team a heartfelt thank you for making our stay brilliant!

BERNADETTE

10.0
/ 10
Perfect location for all attractions and eateries around the royal mile. Staff (especially Dominic) were courteous and very helpful. Spotless rooms, laundry room and reception area. All in all a great place to stay and I will definitely come back again.

Yusuf

10.0
/ 10
The location is truly unbeatable, right across the royal mile and a walk from Princes Street. The rooms are exceptionally clean. As a beautifully restored Scottish heritage building, our room featured soaring high ceilings that added a wonderful sense of space.
In the Area
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Fraser Suites Edinburgh, 12 - 26 St Giles Street, Edinburgh, Scotland, EH1 1PT

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Fraser Suites Edinburgh is located in area / city Edinburgh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fraser Suites Edinburgh

Fraser Suites Edinburgh, 12 - 26 St Giles Street, Edinburgh, Scotland, EH1 1PT
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Fraser Suites Edinburgh: Your Gateway to Scottish Splendour

Welcome to Fraser Suites Edinburgh, a premier accommodation choice for discerning travellers seeking comfort, style, and an unforgettable experience in the heart of Scotland's captivating capital. Nestled amidst the historic charm and vibrant energy of Edinburgh, Fraser Suites Edinburgh offers a sophisticated retreat, blending the convenience of a prime location with the luxurious amenities you'd expect from a world-class establishment. Whether you're here for business, a romantic getaway, or an adventure exploring the rich heritage of this magnificent city, Fraser Suites Edinburgh promises a stay that is both relaxing and enriching.

Fraser Suites Edinburgh Location

Fraser Suites Edinburgh is ideally situated in the prestigious Old Town of Edinburgh, a UNESCO World Heritage site brimming with history and character. Located at Fraser Suites Edinburgh, 12 - 26 St Giles Street, Edinburgh, Scotland, EH1 1PT, you're mere moments away from the iconic Royal Mile, placing you at the epicentre of Edinburgh's most celebrated landmarks and attractions. The atmosphere here is truly electric, with the echoes of centuries past mingling with the lively buzz of contemporary life. Imagine stepping out your door and being surrounded by ancient closes, grand architecture, and the palpable sense of history that defines this remarkable city. It’s a location that invites exploration, offering a unique blend of convenience and immersion into the very soul of Scotland.

Fraser Suites Edinburgh Facilities & Services

Facilities for guests at Fraser Suites Edinburgh are designed to ensure a seamless and enjoyable stay, catering to every need.
  • Complimentary Wi-Fi throughout the property, keeping you connected.
  • A fully equipped fitness centre, open daily from 6:00 AM to 10:00 PM, perfect for maintaining your workout routine.
  • A dedicated concierge service, available from 7:00 AM to 11:00 PM, ready to assist with bookings, recommendations, and any queries you may have.
  • On-site secure parking is available for guests at a rate of AUD $40 per day, offering peace of mind for those travelling by car.
  • A 24-hour reception desk ensures assistance is always at hand, no matter the time of your arrival or departure.
  • Business facilities, including meeting rooms and printing services, are available for corporate travellers.
  • Housekeeping services are provided daily to maintain the pristine condition of your suite.

Fraser Suites Edinburgh Room Types

Discover a range of meticulously designed living spaces, each offering a sanctuary of comfort and elegance. The room types of Fraser Suites Edinburgh are crafted to suit various preferences, ensuring a perfect fit for every guest.
  • Studio Apartment:

    These stylish non-smoking studios offer a comfortable living area and a well-appointed kitchenette. Enjoy city views from select rooms. Bathtub available in some units.
  • One-Bedroom Apartment:

    Featuring a separate living and dining area, these spacious non-smoking apartments provide ample room to relax and unwind. Some offer city views and include a bathtub.
  • Two-Bedroom Apartment:

    Ideal for families or groups, these expansive non-smoking apartments boast multiple bedrooms and a generous living space. City views are available, and some units are equipped with a bathtub.
All rooms at Fraser Suites Edinburgh are strictly non-smoking.

Fraser Suites Edinburgh Dining & Restaurants

While Fraser Suites Edinburgh focuses on providing exceptional apartment-style accommodation, the surrounding Old Town offers a plethora of dining experiences to tantalise your taste buds. Explore the vibrant culinary scene right on your doorstep, from traditional Scottish pubs serving hearty fare to contemporary restaurants showcasing innovative cuisine. For a delightful breakfast experience, numerous charming cafes are within a short stroll, offering artisanal coffee and freshly baked pastries. Expect to find a wide range of dining options, with casual meals typically ranging from AUD $25-40 per person and fine dining experiences from AUD $60-100+ per person. Many establishments open early for breakfast (around 7:00 AM) and serve until late evening (often past 10:00 PM).

Fraser Suites Edinburgh Nearby Attractions and Activities

Immerse yourself in the rich tapestry of Edinburgh's attractions, all within easy reach of Fraser Suites Edinburgh.
  • Edinburgh Castle:

    A historic fortress that dominates the skyline, offering breathtaking views and a deep dive into Scotland's royal past.
  • The Royal Mile:

    The historic spine of the Old Town, connecting Edinburgh Castle to the Palace of Holyroodhouse, lined with shops, pubs, and historic buildings.
  • Holyrood Palace:

    The official residence of the British monarch in Scotland, with a fascinating history and beautiful gardens.
  • National Museum of Scotland:

    A treasure trove of artefacts covering Scottish history, nature, science, and world cultures.
  • Arthur's Seat:

    An ancient volcano in Holyrood Park, offering panoramic views of the city and a rewarding hike.
If you are looking for other activities around Fraser Suites Edinburgh, check out the best deals on Traveloka: Recommended activities in Edinburgh!

How to Get to Fraser Suites Edinburgh from the Airport

Navigating your journey from Edinburgh Airport to Fraser Suites Edinburgh is straightforward, with several convenient options available. The airport is approximately 13 kilometres west of the city centre.
  • Airport Shuttle Bus (e.g., Airlink 100):

    The Airlink 100 bus service runs frequently from the airport to the city centre, with a stop conveniently located near Waverley Bridge. From there, it's a short walk or a quick taxi ride to Fraser Suites Edinburgh. The journey takes approximately 30 minutes and costs around AUD $10-15 for a single ticket.
  • Taxi:

    Metered airport taxis are readily available outside the arrivals terminal. A taxi to Fraser Suites Edinburgh will take approximately 25-35 minutes, depending on traffic, and will cost roughly AUD $40-60.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app. Pick-up points are clearly marked at the airport. Prices are comparable to taxis.
  • Private Airport Transfer:

    For ultimate convenience and comfort, consider pre-booking a private airport transfer service. This ensures a driver will be waiting for you upon arrival, ready to assist with your luggage and take you directly to Fraser Suites Edinburgh. Prices for this service can vary but typically start from around AUD $50-70.

Summary of Why You Should Choose to Stay at Fraser Suites Edinburgh

Fraser Suites Edinburgh stands out as an exceptional choice for your next Scottish adventure, offering a perfect blend of luxury, convenience, and prime location.
  • Prime Location:

    Situated in the historic Old Town, putting you steps away from Edinburgh's most iconic landmarks.
  • Spacious and Stylish Accommodation:

    Enjoy well-appointed apartments offering comfort and a home-away-from-home feel.
  • Excellent Facilities:

    Benefit from a fitness centre, Wi-Fi, and dedicated concierge services.
  • Unbeatable Value:

    Room rates at Fraser Suites Edinburgh start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!
  • Easy Booking:

    Finding and securing your ideal stay is simple. Check Room availability at Fraser Suites Edinburgh and proceed with Booking Fraser Suites Edinburgh with confidence.
Book budget hotels in Edinburgh and experience the magic of Scotland. Easily book domestic and international flights at low prices to complement your unforgettable journey.

All facilities in Fraser Suites Edinburgh

Fitness Center Fraser Suites Edinburgh
Fitness Center
Lobby Fraser Suites Edinburgh
Lobby
Exterior Fraser Suites Edinburgh
Exterior
Others Fraser Suites Edinburgh
Others
Restaurant Fraser Suites Edinburgh
Restaurant

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • TV lounge
  • Fitness center

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Fraser Suites Edinburgh

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Property uses a professional cleaning service, Events/parties not allowed, Green Tourism Program, Noise-free rooms not guaranteed, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for continental breakfast: approximately GBP 14 for adults and GBP 6.75 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fraser Suites Edinburgh
75
Number of floors in Fraser Suites Edinburgh
7
Another facilities in Fraser Suites Edinburgh
Laundry service, Multilingual staff, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked questions about Fraser Suites Edinburgh

What are available facilities at Fraser Suites Edinburgh?
There are top facilites at Fraser Suites Edinburgh such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fraser Suites Edinburgh?
The standard check-in time at Fraser Suites Edinburgh is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Fraser Suites Edinburgh provide breakfast?
Yes, Fraser Suites Edinburgh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fraser Suites Edinburgh?
Fraser Suites Edinburgh has a 4.0-star rating.
How many floors does Fraser Suites Edinburgh have?
Fraser Suites Edinburgh has 7.
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Fraser Suites Edinburgh reviews and ratings

Overall Ratings & Reviews Fraser Suites Edinburgh

Traveloka (3)
Other sources (3,204)
9.0
Exceptional
From 3,204 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Fraser Suites Edinburgh

Number of reviews per page
20
40
Top reviews
Rachel
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, staff very helpful/friendly and great breakfast
Hannah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had the most brilliant stay at the Fraiser Suites! I would highly reccomend this to anybody who is visiting, both for convenience of location and for the quality of the hotel. From the moment that we entered the hotel we were treated impeccably by the front office and guest relations team. We were kindly given an amazing upgrade by the team and I would wholeheardtedly reccomend the suites to any visitor the rooms were spotless and had the most beautiful views of the city. Each room also had all the amenities that you could dream of, even down to the tiny details. I cannot reccomend this hotel enough and want to send the whole team a heartfelt thank you for making our stay brilliant!
Read More
BERNADETTE
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location for all attractions and eateries around the royal mile. Staff (especially Dominic) were courteous and very helpful. Spotless rooms, laundry room and reception area. All in all a great place to stay and I will definitely come back again.
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Cheerful staff when arrived and helpful if we asked questions about local restaurants, transport etc. Good room, comfy bed, amazing shower, good facilities, quiet, excellent position in the city.
Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was very clean and spacious and comfortable
Yusuf
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The location is truly unbeatable, right across the royal mile and a walk from Princes Street. The rooms are exceptionally clean. As a beautifully restored Scottish heritage building, our room featured soaring high ceilings that added a wonderful sense of space.
Louise
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location , good sized and comfortable room.
Ali
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect
Stephen
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall the room was clean and well presented. Closer inspection and you could see the room was tired. The furniture was marked and the bathroom sink was cracked. The main issue was the air conditioning unit that was very noisy and kept us awake. Although this was an apartment the kitchen area was too small and if you wished to cook the you had no where to sit and eat. Location wise was great just off the Royal Mile and the breakfast was a good continental style meal.
Read More
Julie
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely stay! Excellent location right on the Royal Mile.
David
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was just great! The staff, the room, the location. Outstanding! We loved it! ❤️
SCOTT
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We checked in at approximately 4:30pm. While check-in was pleasant, the room was extremely cold on arrival. The thermostat was set to 25°C, yet after being out of the room for over three hours, the temperature increased by only around two degrees and remained uncomfortably cold throughout the night. Multiple in-room facilities were also faulty: The television was unusable due to a broken aerial connection and was not fixed despite maintenance attending. The hairdryer blew cold air only, leaving my wife to go to bed with wet hair in a cold room. Reception staff were informed on several occasions. We were advised nothing further could be done and were offered a free breakfast (already paid for) or a late checkout, neither of which addressed the issue. We were later told at checkout that portable heaters should have been offered, but this never happened. I suffer from Multiple Sclerosis, and exposure to cold temperatures is a known trigger for my condition. As a result, I spent the night in significant pain and discomfort and was unable to rest properly. The standard of accommodation fell well below what is reasonable and far below what is advertised as a five-star property. Given the unresolved issues and the impact on my health, I am requesting a full refund for this stay. I look forward to your response and a prompt resolution.
Read More
Siti Shahidah
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very near to Edinburgh main train station.
Nestor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff is very friendly and polite. Maybe more choices of breakfast. Room is very clean and comfortable. I love the idea of having a mini kitchen with microwave.
Solomon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay, great stuff. Checkin process is needlessly complex, but everyone was kind and location is excellent.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The rooms, staff and amenities were amazing. All staff members were so lovely and the hotel is situated in the perfect location to discover Edinburgh!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were outstanding! The room was perfect and the location was so central.
Caroline
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean, spacious, quiet, well-located.
Elaine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Fantastic location, excellent service very good accommodation
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The TV in the room didn't work so we informed reception. The receptionist said they were aware of the problem but it wouldn't be investigated again till the next day. The sink plug hole was dirty. When my wife tried cleaning it more dirt came up from the drain. During check in the receptionist showed us an information sheet which she said needed to be memorised as it couldn't be taken away. Consequently we had to phone reception for the wi fi password. We received an information sheet to our room by another receptionist so couldn't understand why the previous receptionist said we couldn't take away.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fraser Suites Edinburgh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Fraser Suites Edinburgh

Traveloka (3)
Other sources (3,204)
9.0
Exceptional
From 3,204 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Fraser Suites Edinburgh

Number of reviews per page
20
40
Top reviews
Rachel
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, staff very helpful/friendly and great breakfast
Hannah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had the most brilliant stay at the Fraiser Suites! I would highly reccomend this to anybody who is visiting, both for convenience of location and for the quality of the hotel. From the moment that we entered the hotel we were treated impeccably by the front office and guest relations team. We were kindly given an amazing upgrade by the team and I would wholeheardtedly reccomend the suites to any visitor the rooms were spotless and had the most beautiful views of the city. Each room also had all the amenities that you could dream of, even down to the tiny details. I cannot reccomend this hotel enough and want to send the whole team a heartfelt thank you for making our stay brilliant!
Read More
BERNADETTE
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location for all attractions and eateries around the royal mile. Staff (especially Dominic) were courteous and very helpful. Spotless rooms, laundry room and reception area. All in all a great place to stay and I will definitely come back again.
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Cheerful staff when arrived and helpful if we asked questions about local restaurants, transport etc. Good room, comfy bed, amazing shower, good facilities, quiet, excellent position in the city.
Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was very clean and spacious and comfortable
Yusuf
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The location is truly unbeatable, right across the royal mile and a walk from Princes Street. The rooms are exceptionally clean. As a beautifully restored Scottish heritage building, our room featured soaring high ceilings that added a wonderful sense of space.
Louise
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location , good sized and comfortable room.
Ali
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect
Stephen
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall the room was clean and well presented. Closer inspection and you could see the room was tired. The furniture was marked and the bathroom sink was cracked. The main issue was the air conditioning unit that was very noisy and kept us awake. Although this was an apartment the kitchen area was too small and if you wished to cook the you had no where to sit and eat. Location wise was great just off the Royal Mile and the breakfast was a good continental style meal.
Read More
Julie
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely stay! Excellent location right on the Royal Mile.
David
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was just great! The staff, the room, the location. Outstanding! We loved it! ❤️
SCOTT
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We checked in at approximately 4:30pm. While check-in was pleasant, the room was extremely cold on arrival. The thermostat was set to 25°C, yet after being out of the room for over three hours, the temperature increased by only around two degrees and remained uncomfortably cold throughout the night. Multiple in-room facilities were also faulty: The television was unusable due to a broken aerial connection and was not fixed despite maintenance attending. The hairdryer blew cold air only, leaving my wife to go to bed with wet hair in a cold room. Reception staff were informed on several occasions. We were advised nothing further could be done and were offered a free breakfast (already paid for) or a late checkout, neither of which addressed the issue. We were later told at checkout that portable heaters should have been offered, but this never happened. I suffer from Multiple Sclerosis, and exposure to cold temperatures is a known trigger for my condition. As a result, I spent the night in significant pain and discomfort and was unable to rest properly. The standard of accommodation fell well below what is reasonable and far below what is advertised as a five-star property. Given the unresolved issues and the impact on my health, I am requesting a full refund for this stay. I look forward to your response and a prompt resolution.
Read More
Siti Shahidah
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very near to Edinburgh main train station.
Nestor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff is very friendly and polite. Maybe more choices of breakfast. Room is very clean and comfortable. I love the idea of having a mini kitchen with microwave.
Solomon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay, great stuff. Checkin process is needlessly complex, but everyone was kind and location is excellent.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The rooms, staff and amenities were amazing. All staff members were so lovely and the hotel is situated in the perfect location to discover Edinburgh!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were outstanding! The room was perfect and the location was so central.
Caroline
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean, spacious, quiet, well-located.
Elaine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Fantastic location, excellent service very good accommodation
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The TV in the room didn't work so we informed reception. The receptionist said they were aware of the problem but it wouldn't be investigated again till the next day. The sink plug hole was dirty. When my wife tried cleaning it more dirt came up from the drain. During check in the receptionist showed us an information sheet which she said needed to be memorised as it couldn't be taken away. Consequently we had to phone reception for the wi fi password. We received an information sheet to our room by another receptionist so couldn't understand why the previous receptionist said we couldn't take away.
Read More
Number of reviews per page
20
40