Fraser Suites Edinburgh

I and my wife stayed over Christmas 2018 for 3 nights. All is fine. Just too small bed. Housekeeping service always forgot to put such things as Water, Shower Gel, Shampoo into the room. Breakfast is a kind of Continental one which are just bread and cold cuts. Staffs are all nice and friendly. Hotel and Room Condition is good. Location is perfect.

ถึงจะใกล้สถานีรถไฟ Waveley แต่ถ้ากระเป๋าหนักและเยอะ แนะนำมาทางถนนใหญ่ อย่าลากขึ้นบันได้เลย ไม่อย่างนั้นเรียกแท็กซี่ หรืออูเบอร์จะดีกว่า สภาพโรงแรมสะอาด มีไมโครเวฟ ถ้วยชาม จานช้อนให้ แต่เล็กกว่าที่คิดไว้อยู่บ้าง

บริการดี พยายามให้ข้อมูล และการช่วยเหลือในเรื่องต่างๆ ที่พักภายในออกแบบสวยหรูหรา น่าพัก

We had the most brilliant stay at the Fraiser Suites! I would highly reccomend this to anybody who is visiting, both for convenience of location and for the quality of the hotel. From the moment that we entered the hotel we were treated impeccably by the front office and guest relations team. We were kindly given an amazing upgrade by the team and I would wholeheardtedly reccomend the suites to any visitor the rooms were spotless and had the most beautiful views of the city. Each room also had all the amenities that you could dream of, even down to the tiny details. I cannot reccomend this hotel enough and want to send the whole team a heartfelt thank you for making our stay brilliant!

Otelden çok memnun kaldık. Konumu harika, old town merkezinde. Princes Street yürüyerek 5 dk. Havaalanından tramwayla 30 dk. Otel temiz, sakin. En iyi özelliği bizim için 7/24 çay kahve su ve içeçek servisinin olmasıydı. Ürün kaliteleri çok iyi. Odalardaki ekipmanlar da öyle. Personeller çok yardımcı ve güler yüzlüler. Şehir zaten müthiş. Tekrar gittiğimizde yine aynı otelde kalacağız. Asansör var merak edenlere. Checkin saati biraz geç ama eğer müsaitse yardımcı olabiliyorlar biraz erkene. Kahvaltı almadık o yüzden bir şey diyemem. Bizim aldığımız odada mini mutfak vardı kahvaltımızı odamızda yaptık. Odada bir de ocak olsaydı nefis olurdu dolayısıyla pişirme işlemi yapamadık. Mikrodalga vardı sadece.

Perfect location for all attractions and eateries around the royal mile. Staff (especially Dominic) were courteous and very helpful. Spotless rooms, laundry room and reception area. All in all a great place to stay and I will definitely come back again.

Cheerful staff when arrived and helpful if we asked questions about local restaurants, transport etc. Good room, comfy bed, amazing shower, good facilities, quiet, excellent position in the city.

Room was very clean and spacious and comfortable

The location is truly unbeatable, right across the royal mile and a walk from Princes Street. The rooms are exceptionally clean. As a beautifully restored Scottish heritage building, our room featured soaring high ceilings that added a wonderful sense of space.

Great location , good sized and comfortable room.

Perfect

Overall the room was clean and well presented. Closer inspection and you could see the room was tired. The furniture was marked and the bathroom sink was cracked. The main issue was the air conditioning unit that was very noisy and kept us awake. Although this was an apartment the kitchen area was too small and if you wished to cook the you had no where to sit and eat. Location wise was great just off the Royal Mile and the breakfast was a good continental style meal.

Adorei o hotel. A equipe é atenciosa e educada. Tudo estava perfeito. Quarto amplo e confortável. Vista linda. Aquecimento perfeito. Café da manhã excepcional...vale muito à pena. O hotel prima pelos detalhes: sabonetes da Loccitane, lavanderia free, café, água e biscoitos de boas vindas.

Lovely stay! Excellent location right on the Royal Mile.

Everything was just great! The staff, the room, the location. Outstanding! We loved it! ❤️

We checked in at approximately 4:30pm. While check-in was pleasant, the room was extremely cold on arrival. The thermostat was set to 25°C, yet after being out of the room for over three hours, the temperature increased by only around two degrees and remained uncomfortably cold throughout the night. Multiple in-room facilities were also faulty: The television was unusable due to a broken aerial connection and was not fixed despite maintenance attending. The hairdryer blew cold air only, leaving my wife to go to bed with wet hair in a cold room. Reception staff were informed on several occasions. We were advised nothing further could be done and were offered a free breakfast (already paid for) or a late checkout, neither of which addressed the issue. We were later told at checkout that portable heaters should have been offered, but this never happened. I suffer from Multiple Sclerosis, and exposure to cold temperatures is a known trigger for my condition. As a result, I spent the night in significant pain and discomfort and was unable to rest properly. The standard of accommodation fell well below what is reasonable and far below what is advertised as a five-star property. Given the unresolved issues and the impact on my health, I am requesting a full refund for this stay. I look forward to your response and a prompt resolution.

Very near to Edinburgh main train station.

Staff is very friendly and polite. Maybe more choices of breakfast. Room is very clean and comfortable. I love the idea of having a mini kitchen with microwave.

Great stay, great stuff. Checkin process is needlessly complex, but everyone was kind and location is excellent.

The rooms, staff and amenities were amazing. All staff members were so lovely and the hotel is situated in the perfect location to discover Edinburgh!