Palmerston Suites

I like this property, clean , easily travel duration, friendly service, entirely excellent

Convenient location, clean. required insistence to receive 2nd blanket for shared bed( traveled with good friend, not husband). Bed smaller than booked king size. Room key disabled on 2nd day of stay. Very difficult to receive response from Hotel to get us into our rooms. Had to leave message on answering machine twice. Staff in hotel next door stated this is a frequent problem . They tried to reach the staff to help us, too and got their answering machine. If you don't have international calling on your phone, you can not reach them. Service desk closes at 6 PM.

It was a very safe apartment, clean and ideal location without being too close to the city centre to be noisy

Had a great stay beautifully looked after and would definitely stay again

The property has the potential to be a sort after place to stay as the features of the building are fabulous. The beds are very comfortable. A proper refurbishment is needed.

Fabulous- highly, highly recommended. Tucked away, but close enough to Haymarket station to make it perfect.

Have stayed a couple of times now and have just re-booked. Great location, within a super easy walk to the tram, loads of bus routes etc. The rooms are spacious, clean and comfortable. Check-in is easy, too.

Very neat and clean and comfortable stay . Only downside is no lifts otherwise it’s very comfortable stay . Very accessible to the main areas of Edinburgh. Would highly recommend

We had a wonderful stay. The property was clean and tidy, and all amenities were provided. We’re really pleased with everything. Thank you!

Shower was difficlult to set. Not much pressure

Nice but a bit noisy

Central and clean with good facilities for a city break

The property is fairly close to bus and tram transportation. It's 2 block walk to the main road that connects directly to Princes street. My main complaint is there is only once accessible outlet in the bedroom. There are outlets you can use in the kitchen which we did. No outlet other than for a shaver connection (not a standard outlet) in the bathroom. Had to use the one outlet available in the bedroom to use the hair dryer (or use the kitchen outlet). With 4 adults and phones, iPad, portable chargers to re-charge, that was an inconvenience. There is no option to purchase any water or snacks in hotel. We were placed on the first floor which was super convenient given our heavy luggage. I don't think there is a lift.

Honestly one of the worst stays I’ve had in a hotel. We initially went to drop off our bags but couldn’t be checked in yet as we were slightly early so we said no problem can we leave our bags and then check in later on and that was fine with the receptionist. Later when returning nobody was at the desk to let us in so we waited, rang both numbers available and buzzed for about 25 minutes, then someone coming in kindly let us in so we got in and waited another 5 minutes until we saw our key in an envelope with our name and room number on so we got it and went upstairs. 20 minutes later we got a call back from reception so we explained and was told “I was only away from the desk for 10 minutes” which was just clearly untrue and my call log can show otherwise. So we basically just said we have checked in now so it’s done and ended the rather passive aggressive call from the receptionist. Everything in the room looked as if it was found on Facebook marketplace secondhand or something. The shower was like a trickle down your back and the temperature was a choice of either scalding, tepid or freezing, the tap in the kitchenette only had warm water and the rest of the room was just incredibly strange. There was even a random ottoman for some strange reason. We never saw a soul at the desk after that first encounter and the only positive I could possibly saw is that it wasn’t disgustingly dirty and it had a lot of plug sockets. Overall I’m really unhappy with this stay.

Perfect location in the West end walkable to everything. Comfy bed and the kitchen a great plus.

Clean, spacious, easily walkable or transportation into the city centre. Great little kitchen space, comfortable bed, safe building.

We had difficulty getting into the property even though we had advised them of late arrival. They sent an email through Expedia explaining how to get in which Palmerston showed me, but I still haven’t received! We did love the neighborhood and the 75 steps up to our room were invigorating!!

Marvellous veiw of edinburgh castle from the hotel window. The room was lovely and spacious had everything you needed and the kitchen was a bonus. I would definitely stay here again and woukd recommend to friends and family.

Luxury suite - very nice apartment in a good location albeit very hot inside. Comfortable bed. Shower was super hot or was stoping working. Easy check in and out, nice staff

Lovely place very clean and organized.