The Belhaven

On our arrival we were greeted warmly and booking in took just a minute. Then the lovely gentleman carried our bags up to our room. It is an old building and the original features are beautifully preserved. Even though our room was on the roadside our nights were quiet. For breakfast there is a great continental style with the addition of cooked and really tasty choices there too. We can recommend the full Scottish or the omelette or the waffle all really delicious. The staff were all really friendly and so helpful with advice for getting to places in the city. It is a bed and breakfast but finding somewhere for an evening meal is only a 15 minutes walk away and many choices there too. We will definitely stay here again when we come back to Glasgow to continue our exploration of a really wonderful city.

Was put in a room on top floor (3 flights up). The room was dated with rotting window frames & sill & marks on carpet where radiator had leaked. There was an old 1960's rickety iron bed which was very squeaky - felt slightly nauseous from the movement of it! The duvet cover had holes in. The wall side light had a bulb out. The bathroom had no plunger plug in the basin - I did ask but one could not be found! The shower screen did not fully cover the door & water poured out during a shower. Again stains on the floor from radiator leaks - would also question whether floor had been cleaned. The sloping glass shelf was just above the sink - not ideal. Overall this room was dire but after requesting a move the staff were happy to help. Can't fault the staff whatsoever. The next room was modern but again rotting window sill. The bed seemed to be a small double, it had a desk directly against pillow edge on one side & a fixed bedside shelf on the other which did not help so had to top & tail to sleep. Shower rail hanging out so fixed it back in with some cardboard. TV in both rooms had exceptionally bad reception. All-in-all if you're after luxury this is not the place. However, for a short stay (I booked for 11 nights!) it would be adequate, albeit basic. Can't comment on food or drinks as took my own. There is no lift so if disabled this hotel would not be suitable. Free parking is the other side of the Great Western Road - outside hotel is 'RingGo' & horrendously expensive.

Nice little hotel, bathrooms a bit in need of update , to didn't work well . Lovely place though and an A1 location . Desk always manned and staff helpful .

Room was very old and tired. Beds uncomfortable, very old and worn linen. No secondary or double glazing, terrible road noise. Lots of water noise inside from somewhere. No sleep at all. Very very overpriced Ceiling was nice, that's the only good bit

No elevator and we were up 4.5 flights of stairs at tippy top it was soo hot up there and we had to ask for a fan and blanket to block the sun from coming in the bathroom which was heating up everything. This place is much more dated than it looks on line. The room was nice and large, location was good too. Directions and parking was confusing.

The room was musty smelling, some of the lights didn’t work.

Nice and clean staff very helpful what more do you need.

Had a great stay in Glasgow. Check in was a bit awkward but the rest of my stay was brilliant

It definitely pays to read all communication from the hotel prior to arrival. Then you get the check-in instructions beforehand. Otherwise, a decent hotel in a lovely part of Glasgow, just across the road from the Botanic Gardens and a stone's throw from the vibrant West End. Lovely freshly made breakfast, and friendly staff serving. The room was basic, but clean and served its purpose. Up in the gods mind you, a bit of a climb!

This hotel is in a very quiet neighborhood and our room was so roomy and comfortable.

The hotel is in an excellent location, which was really great for us! Unfortunately our room was in the basement so it didn’t get a lot of light and the room was very sparse and a little tired looking. But it was very clean! The beds were very comfortable and we got a really good night’s sleep. I’m sure the rooms higher up the building were better and brighter! The staff were friendly, but we didn’t have a lot of interaction as we ate breakfast out. The building and neighbourhood is very beautiful, but it would be nice if they invest in a bit of updating of the furnishings. Saying that, our stay was very reasonably priced for the area. Overall, I would recommend (just check in easily to avoid the basement!!)

Staff were good but room was very tired!

The location is fantastic. I was in a room at the very top floor up a narrow staircase that made me nervous with my bags. It was big, the bed was comfortable enough, and it wasn't in a good state of repair.

Super spacious, quiet room with comfortable beds in a great location. I sprained my ankle walking around Glasgow and one of the sweet women at the front desk was very helpful, giving me an ice pack and helping me down the stairs to my room. I felt very cared for. When we first checked in, the staff were welcoming, offered suggestions for things to check out in the area and provided a map. Didn't get a chance to check out the bar on site but it looked cute! I'd stay here again.

There were very few guests and for whatever reason some of us were staying on the 3rd floor - 80 steps up. The winding last flight had an incomplete hand rail. Aged 78, I found the ascent with my luggage tiring. There was no bedside lamp, and the room was a bit cold. The extra blanket was needed. The hotel reminded me of the rented flats that I stayed in when I worked in Glasgow in the early 70’s. Shabby, but adequate. £120 per night was too much for that room on the 3rd floor. I would not stay there again. The staff were helpful and breakfast was fine.

Staff were absolutely fantastic. Breakfast was lovely.

Staff were lovely and good breakfast, but the room is very tired. Cracked walls, rotted window frames, aged furnishings, old creaky bed, faulty lights. Just needs some investment.

It is an old building, so keep that in mind. When you use the shower it is hard to keep the water contained to the bath so I think there may be a little water damage or mold in floor boards from that. But other than that it is a beautiful location, quiet area for the city, helpful staff, and large, LARGE spacious rooms. Overall a good stay but I think there was mold or just dust because my allergies kicked in really bad in this room.

£50 fine for parking outside the hotel. Whilst we can't blame the hotel because there is a warning in their greeting message... our check-in was limited to speaking to somebody on a Ring Doorbell. Nobody on reception, so no-one to talk to. I would have asked "okay to park here?" if there had actually been somebody present - the parking sign is half way down the street and meter in not obvious. All felt a bit impersonal. Bathroom a bit dated with an unspeakably large bath...a good shower would have been better. Parking police left a bitter taste at the end. Acknowledge my fault, but after a long & tiring journey it feels like I've fallen victim to the tourist tax.

If I could give this hotel more than 5 stars, I would. The hotel is beautiful, the breakfast is fantastic, and the staff is lovely. I really cannot say enough about the staff. These ladies somehow know exactly how much attention you might need, and when, intuitively. I would absolutely recommend this hotel to everyone.