Orchard Hotel Singapore

Sustainable Hotel
8.4
/10
Very Good
4,416 reviews

What Guests Say About Their Stay

Bedroom (28)
Distance To City Center (27)
Surroundings (26)
Staff Friendliness (24)
Yenni W.
10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
See Map
442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Orchard Hotel Singapore

442 Orchard Road, Orchard, Singapore, 238879
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Lobby Orchard Hotel Singapore
Lobby 2 Orchard Hotel Singapore

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Orchard Hotel Singapore prices and room rates

Looking for the best Orchard Hotel Singapore rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Orchard Hotel Singapore room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Keep an eye out for special accommodation promotion offers to make your stay even more affordable. Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

Orchard Hotel Singapore location and address

Orchard Hotel Singapore is located at 442 Orchard Rd, Singapore 238879. It's situated in the heart of Orchard Road, and within easy reach of Singapore's attractions and plenty of dining options. The hotel is approximately 2 km from the city centre.

How to go to Orchard Hotel Singapore from Airport

Need to know how to get to Orchard Hotel Singapore? Here's a breakdown of your transfer from airport to hotel options.
  • Taxi (most direct): Taxis are readily available at the airport. The journey takes approximately 25-30 minutes, depending on traffic, and costs around AU$25-AU$40.
  • Airport Shuttle (more affordable): The airport shuttle is a shared service that drops off at various hotels. It's cheaper than a taxi, costing around AU$10-AU$15 per person, but the journey time can be longer (45-60 minutes) due to multiple stops.
  • Public Transport (budget-friendly): Take the MRT (Mass Rapid Transit) from Changi Airport to Orchard Station. This is the cheapest option, costing around AU$2-AU$3, but requires a change and takes about 45-50 minutes.
  • Ridesharing app (convenient): Services are available at the airport. The cost is similar to a taxi, but the price can fluctuate based on demand.
Tips: For the most convenient route, a taxi or ridesharing app is recommended. If you're on a budget, the MRT is a great option.

Orchard Hotel Singapore room types availablity

Wondering about the different hotel room types at Orchard Hotel Singapore? Here's a peek at what you can expect.
  • Deluxe Room: These rooms offer a comfortable stay with city views. They typically feature a king-size bed or two single beds.
  • Premier Room: Offering more space and often located on higher floors, these rooms provide enhanced city views.
  • Orchard Club Room: Guests staying in these rooms enjoy exclusive access to the Orchard Club Lounge, with complimentary breakfast, afternoon tea, and evening cocktails.
  • Suite: For a more luxurious experience, suites offer separate living areas and bedrooms, providing ample space and comfort.
Smoking and non-smoking rooms are available. Some rooms may have bathtubs. Please check when booking. The hotel may not be pet-friendly.

Facilities in Orchard Hotel Singapore

Orchard Hotel Singapore offers a range of hotel amenities to make your stay enjoyable.
  • Swimming Pool: Take a dip in the outdoor swimming pool.
  • Fitness Centre: Stay in shape at the well-equipped fitness centre.
  • Spa: Relax and rejuvenate with a massage or treatment at the spa.
  • Restaurants and Bars: Enjoy a variety of dining and drinking options within the hotel.
  • Business Centre: For business travellers, there's a business centre with essential services.
Operating hours and extra fees may apply for some facilities.

Food and drink options at Orchard Hotel Singapore

Looking for delicious food and drink options at Orchard Hotel Singapore? Here's a taste of what's on offer.
  • Hua Ting Restaurant: This award-winning restaurant serves authentic Cantonese cuisine. Signature dishes include their Peking duck. Expect to pay around AU$80 per person. Open for lunch and dinner.
  • The Orchard Cafe: Enjoy a buffet with a wide selection of international and local dishes. The buffet is available for breakfast, lunch, and dinner, with prices around AU$60 per person.
  • Bar Intermezzo: A stylish bar offering a range of cocktails, wines, and snacks.

Getting around Singapore when staying at Orchard Hotel Singapore

Getting around Singapore is easy, especially when staying at Orchard Hotel Singapore.
  • MRT: Orchard MRT station is a short walk away, providing easy access to the city and beyond.
  • Buses: Numerous bus stops are located nearby, offering another convenient way to travel.
  • Public Transport Card: Purchase an EZ-Link card or use a contactless payment method for easy travel on public transport. You can buy these cards at MRT stations and convenience stores.

Nearby attractions to Orchard Hotel Singapore

Want to know what to do nearby? Here are some nearby activities and places to go.
  • Marina Bay Sands & Gardens by the Bay: Explore the iconic Marina Bay Sands and the stunning Gardens by the Bay. The distance from the hotel is approximately 4 km. Entry to the Gardens is free, but there are charges for some attractions.
  • Visit Sentosa Island: Enjoy a day at Sentosa Island, with its beaches, theme parks, and attractions. It's about a 8 km drive. Entry to the island is free, but attractions have individual prices.
  • Eat at hawker centres: Experience Singapore's diverse culinary scene at nearby hawker centres like Newton Food Centre. It's about 2 km away. Food prices vary.
  • Shopping on Orchard Road: Indulge in some retail therapy along Orchard Road, with its numerous shopping malls and boutiques. It's right on your doorstep!
  • National Museum of Singapore: Discover Singapore's history and culture at the National Museum of Singapore. It's about 2 km away. Entry is around AU$15.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Other Places to Stay Near Orchard Hotel Singapore

Here are some other places to stay near Orchard Hotel Singapore.

5-star hotels near Orchard Hotel Singapore

  • Marina Bay Sands: An iconic hotel with stunning views, a rooftop infinity pool, and a wide range of dining and entertainment options.
  • The Fullerton Hotel Singapore: A luxurious hotel housed in a historic building, offering elegant rooms and excellent service.
  • Shangri-La Hotel, Singapore: A renowned hotel with beautiful gardens, multiple dining options, and a tranquil atmosphere.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Singapore!

4-star hotels near Orchard Hotel Singapore

  • Hotel Jen Orchardgateway Singapore by Shangri-La: A modern hotel with a rooftop pool and bar, offering stylish rooms and convenient access to shopping and dining.
  • Orchard Parade Hotel: A well-located hotel with comfortable rooms and a range of amenities.
  • York Hotel: A comfortable hotel with a good location and a range of amenities.

Find more 4 Star Accommodation in Singapore!

3-star hotels near Orchard Hotel Singapore

  • YMCA at One Orchard: A budget-friendly option with a great location and basic amenities.
  • Hotel G Singapore: A stylish hotel with a modern design and a good location.
  • Lloyd's Inn: A boutique hotel with a minimalist design and a tranquil atmosphere.

Find more 3 Star Accommodation in Singapore!

All set for your trip to Singapore?

Ready to book your stay? Orchard Hotel Singapore offers a fantastic base for exploring the city. Check hotel availability and make your hotel reservations with ease. Ready to book your stay? Orchard Hotel Singapore offers a fantastic base for exploring the city. Check hotel availability and make your room booking with ease. Book your stay with Traveloka and enjoy a seamless booking experience. Find the perfect accommodation for your trip and start planning your adventure today! book cheap accommodation in Singapore and find cheap accommodation nearby.

All facilities in Orchard Hotel Singapore

Bar, Cafe and Lounge Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall Orchard Hotel Singapore
Functional Hall
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Orchard Hotel Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Orchard Hotel Singapore

What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Orchard Hotel Singapore?
Orchard Hotel Singapore has a 5.0-star rating.
How many floors does Orchard Hotel Singapore have?
Orchard Hotel Singapore has 18.
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Orchard Hotel Singapore reviews and ratings

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,488)
Other sources (928)
8.5
Very Good
From 3,488 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
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Traveller Reviews Orchard Hotel Singapore

Number of reviews per page
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40
Customer reviews
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good placeee and good good placeee and good
1 people find it helpful
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
3 people find it helpful
L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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2 people find it helpful
Rizki P. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 30 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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6 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The staff was very friendly and accommodating.
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I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Good location near orchard, food places nearby
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 37 week(s) ago
The staff was not friendly at check in.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 44 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
Number of reviews per page
20
40

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Exterior 4 Orchard Hotel Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,488)
Other sources (928)
8.5
Very Good
From 3,488 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
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Traveller Reviews Orchard Hotel Singapore

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40
Customer reviews
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good placeee and good good placeee and good
1 people find it helpful
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
3 people find it helpful
L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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2 people find it helpful
Rizki P. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 30 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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6 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The staff was very friendly and accommodating.
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I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Good location near orchard, food places nearby
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 37 week(s) ago
The staff was not friendly at check in.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 44 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
Number of reviews per page
20
40