Royal Plaza on Scotts

Hotels
8.7
/10
Very Good
4,277 reviews

What Guests Say About Their Stay

Staff Friendliness (67)
Distance To City Center (66)
Bedroom (63)
Room Space (62)
Dewi L.
10.0
/ 10
The hotel is a big lobby as soon as you enter, the receptionist is friendly, the fun thing is there is afternoon tea (cakes, coffee, nuts, lots of snacks), the room is comfortable, cheap, around the hotel... The staff are all friendly and always smile... The price is also not too expensive, even though it is a 5 star hotel. Excellent.
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B***t
8.8
/ 10
The room is big and clean! Very convenient location - subway and shopping are right nearby!
D***a
9.7
/ 10
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
Putri m.
10.0
/ 10
This hotel is one of the most favorite hotels to stay at for my family since 15 years ago. The staff are so friendly and helpful, the location is close to Orchard Road, and also the foods are so yummy.
fitriana n.
10.0
/ 10
The hotel is nice, the service is good, I ordered a deluxe king room and was upgraded to a suite, the check-in and check-out process was fast, the location is very strategic.
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In the Area
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25 Scotts Road, Orchard, Singapore, 228220

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Royal Plaza on Scotts is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royal Plaza on Scotts

25 Scotts Road, Orchard, Singapore, 228220
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Lobby Royal Plaza on Scotts
Exterior 2 Royal Plaza on Scotts

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Royal Plaza on Scotts prices and room rates

Wondering about Royal Plaza on Scotts hotel prices? You're in the right place to find out about the best hotel rates and any current hotel promotion offers. Royal Plaza on Scotts room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate depending on the room type, time of year, and day of the week. You might find prices increase during peak seasons or on weekends.

Looking for the best Royal Plaza on Scotts rates? We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special accommodation promotion offers to make your stay even more affordable. Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

Royal Plaza on Scotts location and address

Planning your trip and need the Royal Plaza on Scotts hotel address? Royal Plaza on Scotts is located at 25 Scotts Rd, Singapore 228220. It's situated in the heart of Orchard Road, and within easy reach of Singapore's attractions and plenty of dining options. The hotel is approximately 2.5 km from the city centre.

How to go to Royal Plaza on Scotts from Airport

Need to know how to get to Royal Plaza on Scotts from Changi Airport? Here's a breakdown of your transfer options, so you can choose the best way to get from the airport to the hotel.

  • Taxi

    (most direct): Taxis are readily available at the airport. The journey takes around 20-30 minutes, depending on traffic.
  • Ridesharing app

    (convenient): Services like Grab are available at Changi Airport. This is a good option if you prefer a pre-booked ride.
  • Airport Shuttle

    (budget-friendly): The airport shuttle is a shared transfer service that drops off at various hotels. It's a more economical choice, but the journey might take longer.
  • MRT (Mass Rapid Transit)

    (cheapest): Take the MRT from Changi Airport Station to Orchard Station. From Orchard Station, it's a short walk to the hotel. This is the cheapest option, but you'll need to navigate the MRT system.

Tips: For the most convenient route, consider a taxi or ridesharing app for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking.

Royal Plaza on Scotts room types availablity

Curious about the different hotel room types at Royal Plaza on Scotts? Here's a look at the categories of hotel rooms available, so you can choose the perfect space for your stay.

  • Deluxe Room:

    These rooms typically offer city views and are available in both smoking and non-smoking options.
  • Premier Room:

    These rooms often feature upgraded amenities and may include bathtubs. Non-smoking options are usually available.
  • Family Room:

    Designed for families, these rooms offer more space and may include connecting rooms.
  • Orchard Suite:

    For a more luxurious experience, the suites offer a separate living area and bedroom.

Please note: Royal Plaza on Scotts is not a pet-friendly hotel. Additional charges or requirements may apply for specific room types.

Facilities in Royal Plaza on Scotts

What kind of hotel amenities and facilities can you expect at Royal Plaza on Scotts? Here's a rundown of what's on offer, catering to both adults and kids.

  • Outdoor Swimming Pool:

    Take a dip in the refreshing outdoor pool.
  • Gym:

    Stay in shape at the hotel's well-equipped gym.
  • Orchard Cafe:

    Enjoy a variety of dining options at the hotel's cafe.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travellers.
  • Business Centre:

    Stay connected with the business centre facilities.

Operating hours and extra fees may vary. Please check with the hotel directly for the most up-to-date information.

Food and drink options at Royal Plaza on Scotts

Looking for delicious food and drink options at Royal Plaza on Scotts? Here's a taste of what you can expect from the hotel's restaurants and cafes.

  • Carousel:

    This is the hotel's signature buffet restaurant, known for its diverse international cuisine. Expect to pay around AU$70 per person for dinner. Opening hours are typically from 6:30 AM to 10:30 PM.
  • Peppermint:

    Offers a farm-to-table dining experience with a focus on healthy and sustainable dishes.
  • The Lounge:

    A relaxed setting for drinks and light snacks.

Prices are approximate and subject to change. Opening hours may vary, so it's best to check with the hotel directly.

Getting around Singapore when staying at Royal Plaza on Scotts

How easy is it to get around Singapore when staying at Royal Plaza on Scotts? Here's a guide to the nearby MRT station and other transport options.

  • Orchard MRT Station:

    The Orchard MRT Station is a short walk from the hotel, making it easy to explore the city.
  • Bus Stops:

    Several bus stops are located near the hotel, providing access to various parts of Singapore.

You can purchase an EZ-Link card or use a contactless payment method for easy travel on public transport. EZ-Link cards are available at MRT stations and convenience stores.

Nearby attractions to Royal Plaza on Scotts

What are the nearby activities and places to go when you stay at Royal Plaza on Scotts? Here are some of the best sightseeing places and things to see nearby.

  • Orchard Road:

    Explore the famous shopping belt, just steps from the hotel.
  • Marina Bay Sands & Gardens by the Bay:

    Visit the iconic Marina Bay Sands and the stunning Gardens by the Bay. (Approx. 4 km, Entry fees vary)
  • Singapore Botanic Gardens:

    A UNESCO World Heritage Site, perfect for a relaxing stroll. (Approx. 3 km, Free entry)
  • National Museum of Singapore:

    Discover Singapore's history and culture. (Approx. 2 km, Entry fee: AU$10)
  • Visit Sentosa Island:

    Enjoy the beaches, attractions, and entertainment on Sentosa Island. (Approx. 8 km, Entry fees vary)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Other Places to Stay Near Royal Plaza on Scotts

5-star hotels near Royal Plaza on Scotts

  • Marina Bay Sands:

    An iconic hotel with stunning views and a rooftop infinity pool.
  • The Fullerton Hotel Singapore:

    A luxurious hotel in a historic building, offering excellent service.
  • Shangri-La Hotel, Singapore:

    A well-known hotel with beautiful gardens and a range of dining options.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Singapore!

4-star hotels near Royal Plaza on Scotts

  • Hotel Jen Orchardgateway Singapore by Shangri-La:

    A modern hotel with a rooftop pool and great city views.
  • Orchard Hotel Singapore:

    A stylish hotel in a prime location, offering comfortable rooms and amenities.
  • York Hotel:

    A well-regarded hotel with a good location and a range of facilities.

Find more 4 Star Accommodation in Singapore!

3-star hotels near Royal Plaza on Scotts

  • YMCA at One Orchard:

    A budget-friendly option with a convenient location.
  • Hotel G Singapore:

    A trendy hotel with a great location and stylish rooms.
  • Holiday Inn Express Singapore Orchard Road:

    A comfortable and convenient hotel with a good location.

Find more 3 Star Accommodation in Singapore!

All set for your trip to Singapore?

Ready to book your stay and check hotel availability at Royal Plaza on Scotts? Whether you're looking for hotel reservations or just browsing room booking options, Traveloka makes it easy to find the perfect accommodation. With a wide selection of hotels and great deals, you're sure to find the ideal place to stay.

Start planning your trip today and book cheap accommodation in Singapore with Traveloka. You can also explore cheap accommodation nearby to find the best deals and locations for your needs.

All facilities in Royal Plaza on Scotts

Bar, Cafe and Lounge Royal Plaza on Scotts
Bar, Cafe and Lounge
Swimming Pool Royal Plaza on Scotts
Swimming Pool
Fitness Center Royal Plaza on Scotts
Fitness Center
Lobby Royal Plaza on Scotts
Lobby
Exterior Royal Plaza on Scotts
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Food and Drinks

  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Poolside bar

Transportation

  • Parking with surcharge
  • Secure parking

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Royal Plaza on Scotts

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Plaza on Scotts
507
Number of floors in Royal Plaza on Scotts
15
Another facilities in Royal Plaza on Scotts
Bellhop, Concierge, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked questions about Royal Plaza on Scotts

What are available facilities at Royal Plaza on Scotts?
There are top facilites at Royal Plaza on Scotts such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Plaza on Scotts?
The standard check-in time at Royal Plaza on Scotts is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Plaza on Scotts provide breakfast?
Yes, Royal Plaza on Scotts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Plaza on Scotts?
Royal Plaza on Scotts has a 5.0-star rating.
How many floors does Royal Plaza on Scotts have?
Royal Plaza on Scotts has 15.
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Royal Plaza on Scotts reviews and ratings

Overall Ratings & Reviews Royal Plaza on Scotts

Traveloka (3,277)
Other sources (1,000)
8.8
Very Good
From 3,277 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Royal Plaza on Scotts
All
Distance to City Center (28)
Staff Friendliness (27)
Room Space (27)
Bedroom (27)
Surroundings (23)
Accessibility (22)
Hotel Area (20)
Ambiance (18)
Bathroom (18)
Wifi (15)
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Traveller Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Convenient location and big rooms for the price in the area
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Wahyu G. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I really feel comfort during my stay overnight there, it's very recommended.
Find this review helpful?
Rohaini
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
We been greeted and well treated by guest reception Ms Marie . As We celebrated our Wedding Annivesary , We received suprise Gift Beautiful Cute Cupcake with Card. The Room really clean and nice and there were Muslim facilities such as a Quran and Prayer Mat too.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The comfort hotel and nice stay
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P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice hotel, great location, nice halal food
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice room, great location. Child need to buy extra bed
Find this review helpful?
Dewi L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is a big lobby as soon as you enter, the receptionist is friendly, the fun thing is there is afternoon tea (cakes, coffee, nuts, lots of snacks), the room is comfortable, cheap, around the hotel... The staff are all friendly and always smile... The price is also not too expensive, even though it is a 5 star hotel. Excellent.
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1 people find it helpful
B***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The room is big and clean! Very convenient location - subway and shopping are right nearby!
2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear B***t, Thank you for your kind feedback! We're glad to hear you enjoyed the spacious and clean room, as well as our convenient location near the subway and shopping areas. We hope to welcome you back again soon! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
LAURENTIUS H. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Services and staff excellent and helpful.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Risa R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly. Very good location.
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Accommodation's Reply
21 Jul 2025
Dear Risa R., First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Staff very helpful and friendly.. The biggest room dan clean.. 👍🏻✨
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear L***a, First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice and cozy place to stay... Definitely will go back to this hotel later.
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Accommodation's Reply
21 Jul 2025
Dear J***a, Thank you so much for your kind feedback. We're absolutely delighted to hear that you were happy with your booking at Royal Plaza on Scotts and that everything went smoothly during your stay. It’s wonderful to know that you had a positive experience, and we truly appreciate your trust and support. We’ll be more than happy to assist you again in the future, and we look forward to welcoming you back on your next visit. Until then, thank you once again and we’re glad we could help make your stay a pleasant one! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
This hotel is very comfortable, strategic in the middle of the city, close to everywhere, the service is very good and friendly
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Profile Picture
Dwi N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Nice place, comfort, and near to Orchard area.
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Accommodation's Reply
18 Jun 2025
Dear Dwi N.H, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
nabiilah n. t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 29 week(s) ago
This hotel was very nostalgic to me. Because i used to stay here with my late grandma in this hotel when i was a kid. After years, I booked this hotel because my auntie & my cousin also stayed in this hotel at level 14. Upon check in I asked to get a room on the same level as them, they said i cannot bcs level 14 is not for the room i booked. I said okay, they gave me a room a level below which was room 1308. At 2:30 am, i was laying down on the bed while playing with my phone suddenly, the lights in the bathroom and in front of it kept on turning off and on like someone was playing with the lights. After several times I called the reception and they offer me to send a technician at 3 in the morning. I said I dont want, so the solution they gave is only allowing my cousins to get to my floor with their access. Afterwards, it still happen three times at 5 am ish. My cousin who was sleeping was awake bcs of it bcs it was very disturbing. Next morning they offer us a breakfast an hour before the breakfast ended (which we didnt go) and also two airport transfer.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Ms. Nabiilah, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We are sorry to learn that parts of your stay were less ideal than expected. We truly appreciate your feedback and hope to welcome you back to create a better experience for you! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Grant W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
My parent got the wrong room when they checked in, however after a complaint the hotel moved them to the actual room type that was booked originally. They have always been staying at the hotel for years. Good to know the hotel kept their standard.
2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Grant W. Thank you for the update. I’m glad to hear the issue was resolved and your parents were moved to the correct room type. It’s reassuring to know the hotel upheld their usual standards, especially given their long-standing loyalty. We appreciate your review, and we would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very nice, stayed there with my kids for 2 days. Very comfortable. Near to MRT and the shopping district.
1 people find it helpful
Accommodation's Reply
12 May 2025
Dera A***a, Thank you for sharing your wonderful feedback! We're so glad to hear that you and your kids had a comfortable stay with us and enjoyed our convenient location near the MRT and shopping district. We hope to welcome you and your family back again soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
H***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Strategic location and close to food court 👍
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Accommodation's Reply
12 May 2025
Dear H***y, Thank you for your feedback! We're delighted to hear you enjoyed our strategic location and proximity to the food court. We hope to welcome you back for another great stay soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Sangeeta W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The reception/staff were very friendly and gracious. The breakfast spread was good.
Find this review helpful?
Accommodation's Reply
12 May 2025
Dear Sangeeta W., Thank you for your kind words! We’re so pleased to hear that you found our staff friendly and gracious, and that you enjoyed the breakfast spread. Your feedback means a lot to us, and we look forward to welcoming you back soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear D***a, Thank you for your thoughtful message! I truly appreciate the time you took to share your experience. It's great to hear that you enjoyed the spacious and modern room, as well as the location on Orchard Road. We aim to provide the best value for our guests, and your feedback confirms we're on the right track. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Number of reviews per page
20
40

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Bedroom 4 Royal Plaza on Scotts

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royal Plaza on Scotts

Traveloka (3,277)
Other sources (1,000)
8.8
Very Good
From 3,277 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Royal Plaza on Scotts
All
Distance to City Center (28)
Staff Friendliness (27)
Room Space (27)
Bedroom (27)
Surroundings (23)
Accessibility (22)
Hotel Area (20)
Ambiance (18)
Bathroom (18)
Wifi (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Convenient location and big rooms for the price in the area
Find this review helpful?
Profile Picture
Wahyu G. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I really feel comfort during my stay overnight there, it's very recommended.
Find this review helpful?
Rohaini
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
We been greeted and well treated by guest reception Ms Marie . As We celebrated our Wedding Annivesary , We received suprise Gift Beautiful Cute Cupcake with Card. The Room really clean and nice and there were Muslim facilities such as a Quran and Prayer Mat too.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The comfort hotel and nice stay
Find this review helpful?
P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice hotel, great location, nice halal food
Find this review helpful?
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice room, great location. Child need to buy extra bed
Find this review helpful?
Dewi L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is a big lobby as soon as you enter, the receptionist is friendly, the fun thing is there is afternoon tea (cakes, coffee, nuts, lots of snacks), the room is comfortable, cheap, around the hotel... The staff are all friendly and always smile... The price is also not too expensive, even though it is a 5 star hotel. Excellent.
Read More
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1 people find it helpful
B***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The room is big and clean! Very convenient location - subway and shopping are right nearby!
2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear B***t, Thank you for your kind feedback! We're glad to hear you enjoyed the spacious and clean room, as well as our convenient location near the subway and shopping areas. We hope to welcome you back again soon! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
LAURENTIUS H. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Services and staff excellent and helpful.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Risa R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly. Very good location.
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Accommodation's Reply
21 Jul 2025
Dear Risa R., First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Staff very helpful and friendly.. The biggest room dan clean.. 👍🏻✨
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Accommodation's Reply
21 Jul 2025
Dear L***a, First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice and cozy place to stay... Definitely will go back to this hotel later.
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Accommodation's Reply
21 Jul 2025
Dear J***a, Thank you so much for your kind feedback. We're absolutely delighted to hear that you were happy with your booking at Royal Plaza on Scotts and that everything went smoothly during your stay. It’s wonderful to know that you had a positive experience, and we truly appreciate your trust and support. We’ll be more than happy to assist you again in the future, and we look forward to welcoming you back on your next visit. Until then, thank you once again and we’re glad we could help make your stay a pleasant one! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
This hotel is very comfortable, strategic in the middle of the city, close to everywhere, the service is very good and friendly
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
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Dwi N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Nice place, comfort, and near to Orchard area.
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Accommodation's Reply
18 Jun 2025
Dear Dwi N.H, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
nabiilah n. t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 29 week(s) ago
This hotel was very nostalgic to me. Because i used to stay here with my late grandma in this hotel when i was a kid. After years, I booked this hotel because my auntie & my cousin also stayed in this hotel at level 14. Upon check in I asked to get a room on the same level as them, they said i cannot bcs level 14 is not for the room i booked. I said okay, they gave me a room a level below which was room 1308. At 2:30 am, i was laying down on the bed while playing with my phone suddenly, the lights in the bathroom and in front of it kept on turning off and on like someone was playing with the lights. After several times I called the reception and they offer me to send a technician at 3 in the morning. I said I dont want, so the solution they gave is only allowing my cousins to get to my floor with their access. Afterwards, it still happen three times at 5 am ish. My cousin who was sleeping was awake bcs of it bcs it was very disturbing. Next morning they offer us a breakfast an hour before the breakfast ended (which we didnt go) and also two airport transfer.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Ms. Nabiilah, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We are sorry to learn that parts of your stay were less ideal than expected. We truly appreciate your feedback and hope to welcome you back to create a better experience for you! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Grant W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
My parent got the wrong room when they checked in, however after a complaint the hotel moved them to the actual room type that was booked originally. They have always been staying at the hotel for years. Good to know the hotel kept their standard.
2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Grant W. Thank you for the update. I’m glad to hear the issue was resolved and your parents were moved to the correct room type. It’s reassuring to know the hotel upheld their usual standards, especially given their long-standing loyalty. We appreciate your review, and we would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very nice, stayed there with my kids for 2 days. Very comfortable. Near to MRT and the shopping district.
1 people find it helpful
Accommodation's Reply
12 May 2025
Dera A***a, Thank you for sharing your wonderful feedback! We're so glad to hear that you and your kids had a comfortable stay with us and enjoyed our convenient location near the MRT and shopping district. We hope to welcome you and your family back again soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
H***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Strategic location and close to food court 👍
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Accommodation's Reply
12 May 2025
Dear H***y, Thank you for your feedback! We're delighted to hear you enjoyed our strategic location and proximity to the food court. We hope to welcome you back for another great stay soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Sangeeta W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The reception/staff were very friendly and gracious. The breakfast spread was good.
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Accommodation's Reply
12 May 2025
Dear Sangeeta W., Thank you for your kind words! We’re so pleased to hear that you found our staff friendly and gracious, and that you enjoyed the breakfast spread. Your feedback means a lot to us, and we look forward to welcoming you back soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear D***a, Thank you for your thoughtful message! I truly appreciate the time you took to share your experience. It's great to hear that you enjoyed the spacious and modern room, as well as the location on Orchard Road. We aim to provide the best value for our guests, and your feedback confirms we're on the right track. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
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