Royal Plaza on Scotts

Hotels
8.7
/10
Very Good
4,277 reviews

What Guests Say About Their Stay

Staff Friendliness (67)
Distance To City Center (66)
Bedroom (63)
Room Space (62)
Dewi L.
10.0
/ 10
The hotel is a big lobby as soon as you enter, the receptionist is friendly, the fun thing is there is afternoon tea (cakes, coffee, nuts, lots of snacks), the room is comfortable, cheap, around the hotel... The staff are all friendly and always smile... The price is also not too expensive, even though it is a 5 star hotel. Excellent.
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B***t
8.8
/ 10
The room is big and clean! Very convenient location - subway and shopping are right nearby!
D***a
9.7
/ 10
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
Putri m.
10.0
/ 10
This hotel is one of the most favorite hotels to stay at for my family since 15 years ago. The staff are so friendly and helpful, the location is close to Orchard Road, and also the foods are so yummy.
fitriana n.
10.0
/ 10
The hotel is nice, the service is good, I ordered a deluxe king room and was upgraded to a suite, the check-in and check-out process was fast, the location is very strategic.
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In the Area
See Map
25 Scotts Road, Orchard, Singapore, 228220

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Royal Plaza on Scotts is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royal Plaza on Scotts

25 Scotts Road, Orchard, Singapore, 228220
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Lobby Royal Plaza on Scotts
Exterior 2 Royal Plaza on Scotts

Discover More About Royal Plaza on Scotts

Royal Plaza on Scotts Rates per Night

Are you searching for the best hotel rates? Finding the perfect stay at Royal Plaza on Scotts starts with understanding the hotel prices. Royal Plaza on Scotts room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate depending on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends.

Royal Plaza on Scotts Location & Address

Wondering about the Royal Plaza on Scotts hotel address and location? Royal Plaza on Scotts is located at 25 Scotts Road, Singapore 228220. It's situated in the Orchard area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2.5 km from the city center.

How to go to Royal Plaza on Scotts from Airport

Need to know about hotel transfer options from the airport to Royal Plaza on Scotts? Getting to the hotel from Changi Airport is easy with several convenient options.
  • Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel. The ride takes approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport.
  • MRT (most affordable): Take the MRT (Mass Rapid Transit) from Changi Airport Station to Orchard Station. From Orchard Station, it's a short walk to the hotel. This option is the most affordable but takes longer.
Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking.

Royal Plaza on Scotts Reviews & Summary

Want to know what people are saying in hotel reviews? Royal Plaza on Scotts consistently receives positive reviews, with guests often highlighting its excellent service and prime location. The hotel is praised for its comfortable rooms, delicious dining options, and convenient access to shopping and entertainment. Guests particularly love the hotel's commitment to providing a memorable experience. The hotel's standout features include its award-winning Carousel buffet restaurant and its well-equipped fitness center. Many reviewers also mention the friendly and helpful staff. "A fantastic stay! The location is perfect, the staff is incredibly friendly, and the food is amazing. Highly recommend!"

Royal Plaza on Scotts Room Types Available

Curious about the different hotel room types available at Royal Plaza on Scotts? The hotel offers a variety of room categories to suit different needs and preferences.
  • Deluxe Room: Comfortable and well-appointed, with city views.
  • Premier Room: Offers more space and upgraded amenities.
  • Family Room: Designed for families, with extra space and beds.
  • Orchard Suite: Luxurious suites with separate living areas and premium amenities.
All rooms are non-smoking. The hotel is not pet-friendly.

Hotel Facilities in Royal Plaza on Scotts

What hotel amenities and facilities can you expect at Royal Plaza on Scotts? The hotel offers a range of facilities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pool: Relax and unwind in the outdoor swimming pool.
  • Fitness Centre: Stay active with a fully equipped fitness center.
  • Business Centre: For business travelers, a business center is available.
  • Meeting Rooms: Several meeting rooms are available for events and conferences.

Hotel Buffet or Restaurant/Cafe in Royal Plaza on Scotts

Looking for information on the hotel buffet and dining options? Royal Plaza on Scotts boasts several dining options to satisfy your culinary cravings.
  • Carousel: The award-winning buffet restaurant offers a wide array of international cuisines. Price per person: ₱3,000.
  • Peppermint: Offers a farm-to-table dining experience with fresh, organic dishes. Price per person: ₱2,500.
  • The Lounge: A relaxed setting for light meals, snacks, and drinks.

Royal Plaza on Scotts Airport pickups and How to Book

Does Royal Plaza on Scotts offer airport shuttle services? The hotel does not offer airport pick-up services.

Nearby MRT Station & Bus Stops

Need to know about nearby MRT stations and bus stops? Royal Plaza on Scotts is conveniently located near public transportation.
  • Orchard MRT Station: A short walk from the hotel.
  • Bus Stops: Several bus stops are located along Scotts Road, providing easy access to various parts of the city.
You can use an EZ-Link card or a contactless payment method for public transport. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning some sightseeing? Here are some nearby attractions perfect for families:
  • Singapore Zoo: A world-renowned zoo with a wide variety of animals. Distance: 15 km. Entry Price: ₱2,500.
  • Gardens by the Bay: Stunning gardens with Supertrees and conservatories. Distance: 5 km. Entry Price: ₱1,500.
  • Singapore Botanic Gardens: A UNESCO World Heritage Site with beautiful gardens and walking trails. Distance: 4 km. Entry Price: Free.
  • National Museum of Singapore: Explore Singapore's history and culture. Distance: 3 km. Entry Price: ₱800.
  • ArtScience Museum: A unique museum with interactive exhibits. Distance: 5 km. Entry Price: ₱1,800.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Royal Plaza on Scotts (Orchard)

Looking for nearby dining options? Here are some great places to eat near Royal Plaza on Scotts:
  • Cafes/ Restaurants:
  • PS.Cafe by the Orchard: Known for its stylish ambiance and delicious brunch options.
  • Wild Honey: Offers all-day breakfast and brunch with a variety of international dishes.
  • Oriole Coffee + Bar: A popular spot for coffee and cafe fare.
  • Local Streetfood:
  • Hainanese Chicken Rice: A Singaporean staple, available at many hawker centers.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Kaya Toast: A traditional breakfast dish with kaya jam and butter on toast.
  • Chilli Crab: A must-try Singaporean seafood dish.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Royal Plaza on Scotts (Orchard)

Need to do some shopping? Here are some shopping places near Royal Plaza on Scotts:
  • Orchard Road: A famous shopping street with numerous malls and department stores.
  • ION Orchard: A luxury shopping mall with high-end brands.
  • Takashimaya Shopping Centre: A department store with a wide range of products.

Other Places to Stay Near Royal Plaza on Scotts

Looking for other hotel options in the area? Here are some other hotels near Royal Plaza on Scotts:
  • Luxury/5–6 Star Hotels Nearby:
  • The St. Regis Singapore
  • The Ritz-Carlton, Millenia Singapore
  • Mandarin Orchard Singapore
For 5-star:

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  • Four-Star Hotels Nearby:
  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • York Hotel
  • Holiday Inn Singapore Orchard City Centre
For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Boss
  • YMCA at Orchard
  • Fragrance Hotel - Imperial
For 3-star:

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Hotel availability and room booking

Ready to book your stay? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience.

All facilities in Royal Plaza on Scotts

Bar, Cafe and Lounge Royal Plaza on Scotts
Bar, Cafe and Lounge
Swimming Pool Royal Plaza on Scotts
Swimming Pool
Fitness Center Royal Plaza on Scotts
Fitness Center
Lobby Royal Plaza on Scotts
Lobby
Exterior Royal Plaza on Scotts
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Food and Drinks

  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Poolside bar

Transportation

  • Parking with surcharge
  • Secure parking

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Royal Plaza on Scotts

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Plaza on Scotts
507
Number of floors in Royal Plaza on Scotts
15
Another facilities in Royal Plaza on Scotts
Bellhop, Concierge, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Plaza on Scotts

What are available facilities at Royal Plaza on Scotts?
There are top facilites at Royal Plaza on Scotts such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Plaza on Scotts?
The standard check-in time at Royal Plaza on Scotts is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Plaza on Scotts provide breakfast?
Yes, Royal Plaza on Scotts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Plaza on Scotts?
Royal Plaza on Scotts is a 5.0-star hotel.
How many floors does Royal Plaza on Scotts have?
Royal Plaza on Scotts has 15 floors.
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More Reviews from Other Guests in Royal Plaza on Scotts

Overall Ratings & Reviews Royal Plaza on Scotts

Traveloka (3,277)
Other sources (1,000)
8.8
Very Good
From 3,277 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Royal Plaza on Scotts
All
Distance to City Center (28)
Staff Friendliness (27)
Room Space (27)
Bedroom (27)
Surroundings (23)
Accessibility (22)
Hotel Area (20)
Ambiance (18)
Bathroom (18)
Wifi (15)
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Traveler Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Convenient location and big rooms for the price in the area
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Wahyu G. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I really feel comfort during my stay overnight there, it's very recommended.
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Rohaini
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
We been greeted and well treated by guest reception Ms Marie . As We celebrated our Wedding Annivesary , We received suprise Gift Beautiful Cute Cupcake with Card. The Room really clean and nice and there were Muslim facilities such as a Quran and Prayer Mat too.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The comfort hotel and nice stay
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P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice hotel, great location, nice halal food
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice room, great location. Child need to buy extra bed
Find this review helpful?
Dewi L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is a big lobby as soon as you enter, the receptionist is friendly, the fun thing is there is afternoon tea (cakes, coffee, nuts, lots of snacks), the room is comfortable, cheap, around the hotel... The staff are all friendly and always smile... The price is also not too expensive, even though it is a 5 star hotel. Excellent.
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1 people find it helpful
B***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The room is big and clean! Very convenient location - subway and shopping are right nearby!
2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear B***t, Thank you for your kind feedback! We're glad to hear you enjoyed the spacious and clean room, as well as our convenient location near the subway and shopping areas. We hope to welcome you back again soon! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
LAURENTIUS H. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Services and staff excellent and helpful.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Risa R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly. Very good location.
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Accommodation's Reply
21 Jul 2025
Dear Risa R., First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Staff very helpful and friendly.. The biggest room dan clean.. 👍🏻✨
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear L***a, First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice and cozy place to stay... Definitely will go back to this hotel later.
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Accommodation's Reply
21 Jul 2025
Dear J***a, Thank you so much for your kind feedback. We're absolutely delighted to hear that you were happy with your booking at Royal Plaza on Scotts and that everything went smoothly during your stay. It’s wonderful to know that you had a positive experience, and we truly appreciate your trust and support. We’ll be more than happy to assist you again in the future, and we look forward to welcoming you back on your next visit. Until then, thank you once again and we’re glad we could help make your stay a pleasant one! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
This hotel is very comfortable, strategic in the middle of the city, close to everywhere, the service is very good and friendly
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Profile Picture
Dwi N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Nice place, comfort, and near to Orchard area.
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Accommodation's Reply
18 Jun 2025
Dear Dwi N.H, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
nabiilah n. t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 29 week(s) ago
This hotel was very nostalgic to me. Because i used to stay here with my late grandma in this hotel when i was a kid. After years, I booked this hotel because my auntie & my cousin also stayed in this hotel at level 14. Upon check in I asked to get a room on the same level as them, they said i cannot bcs level 14 is not for the room i booked. I said okay, they gave me a room a level below which was room 1308. At 2:30 am, i was laying down on the bed while playing with my phone suddenly, the lights in the bathroom and in front of it kept on turning off and on like someone was playing with the lights. After several times I called the reception and they offer me to send a technician at 3 in the morning. I said I dont want, so the solution they gave is only allowing my cousins to get to my floor with their access. Afterwards, it still happen three times at 5 am ish. My cousin who was sleeping was awake bcs of it bcs it was very disturbing. Next morning they offer us a breakfast an hour before the breakfast ended (which we didnt go) and also two airport transfer.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Ms. Nabiilah, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We are sorry to learn that parts of your stay were less ideal than expected. We truly appreciate your feedback and hope to welcome you back to create a better experience for you! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Grant W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
My parent got the wrong room when they checked in, however after a complaint the hotel moved them to the actual room type that was booked originally. They have always been staying at the hotel for years. Good to know the hotel kept their standard.
2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Grant W. Thank you for the update. I’m glad to hear the issue was resolved and your parents were moved to the correct room type. It’s reassuring to know the hotel upheld their usual standards, especially given their long-standing loyalty. We appreciate your review, and we would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very nice, stayed there with my kids for 2 days. Very comfortable. Near to MRT and the shopping district.
1 people find it helpful
Accommodation's Reply
12 May 2025
Dera A***a, Thank you for sharing your wonderful feedback! We're so glad to hear that you and your kids had a comfortable stay with us and enjoyed our convenient location near the MRT and shopping district. We hope to welcome you and your family back again soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
H***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Strategic location and close to food court 👍
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Accommodation's Reply
12 May 2025
Dear H***y, Thank you for your feedback! We're delighted to hear you enjoyed our strategic location and proximity to the food court. We hope to welcome you back for another great stay soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Sangeeta W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The reception/staff were very friendly and gracious. The breakfast spread was good.
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Accommodation's Reply
12 May 2025
Dear Sangeeta W., Thank you for your kind words! We’re so pleased to hear that you found our staff friendly and gracious, and that you enjoyed the breakfast spread. Your feedback means a lot to us, and we look forward to welcoming you back soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear D***a, Thank you for your thoughtful message! I truly appreciate the time you took to share your experience. It's great to hear that you enjoyed the spacious and modern room, as well as the location on Orchard Road. We aim to provide the best value for our guests, and your feedback confirms we're on the right track. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Number of reviews per page
20
40

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Bedroom 4 Royal Plaza on Scotts

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royal Plaza on Scotts

Traveloka (3,277)
Other sources (1,000)
8.8
Very Good
From 3,277 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Royal Plaza on Scotts
All
Distance to City Center (28)
Staff Friendliness (27)
Room Space (27)
Bedroom (27)
Surroundings (23)
Accessibility (22)
Hotel Area (20)
Ambiance (18)
Bathroom (18)
Wifi (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Convenient location and big rooms for the price in the area
Find this review helpful?
Profile Picture
Wahyu G. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I really feel comfort during my stay overnight there, it's very recommended.
Find this review helpful?
Rohaini
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
We been greeted and well treated by guest reception Ms Marie . As We celebrated our Wedding Annivesary , We received suprise Gift Beautiful Cute Cupcake with Card. The Room really clean and nice and there were Muslim facilities such as a Quran and Prayer Mat too.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The comfort hotel and nice stay
Find this review helpful?
P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice hotel, great location, nice halal food
Find this review helpful?
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice room, great location. Child need to buy extra bed
Find this review helpful?
Dewi L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is a big lobby as soon as you enter, the receptionist is friendly, the fun thing is there is afternoon tea (cakes, coffee, nuts, lots of snacks), the room is comfortable, cheap, around the hotel... The staff are all friendly and always smile... The price is also not too expensive, even though it is a 5 star hotel. Excellent.
Read More
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1 people find it helpful
B***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The room is big and clean! Very convenient location - subway and shopping are right nearby!
2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear B***t, Thank you for your kind feedback! We're glad to hear you enjoyed the spacious and clean room, as well as our convenient location near the subway and shopping areas. We hope to welcome you back again soon! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
LAURENTIUS H. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Services and staff excellent and helpful.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Risa R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly. Very good location.
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Accommodation's Reply
21 Jul 2025
Dear Risa R., First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Staff very helpful and friendly.. The biggest room dan clean.. 👍🏻✨
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Accommodation's Reply
21 Jul 2025
Dear L***a, First and foremost, thank you for review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice and cozy place to stay... Definitely will go back to this hotel later.
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Accommodation's Reply
21 Jul 2025
Dear J***a, Thank you so much for your kind feedback. We're absolutely delighted to hear that you were happy with your booking at Royal Plaza on Scotts and that everything went smoothly during your stay. It’s wonderful to know that you had a positive experience, and we truly appreciate your trust and support. We’ll be more than happy to assist you again in the future, and we look forward to welcoming you back on your next visit. Until then, thank you once again and we’re glad we could help make your stay a pleasant one! Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
This hotel is very comfortable, strategic in the middle of the city, close to everywhere, the service is very good and friendly
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
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Dwi N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Nice place, comfort, and near to Orchard area.
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Accommodation's Reply
18 Jun 2025
Dear Dwi N.H, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
nabiilah n. t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 29 week(s) ago
This hotel was very nostalgic to me. Because i used to stay here with my late grandma in this hotel when i was a kid. After years, I booked this hotel because my auntie & my cousin also stayed in this hotel at level 14. Upon check in I asked to get a room on the same level as them, they said i cannot bcs level 14 is not for the room i booked. I said okay, they gave me a room a level below which was room 1308. At 2:30 am, i was laying down on the bed while playing with my phone suddenly, the lights in the bathroom and in front of it kept on turning off and on like someone was playing with the lights. After several times I called the reception and they offer me to send a technician at 3 in the morning. I said I dont want, so the solution they gave is only allowing my cousins to get to my floor with their access. Afterwards, it still happen three times at 5 am ish. My cousin who was sleeping was awake bcs of it bcs it was very disturbing. Next morning they offer us a breakfast an hour before the breakfast ended (which we didnt go) and also two airport transfer.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Ms. Nabiilah, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We are sorry to learn that parts of your stay were less ideal than expected. We truly appreciate your feedback and hope to welcome you back to create a better experience for you! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Grant W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
My parent got the wrong room when they checked in, however after a complaint the hotel moved them to the actual room type that was booked originally. They have always been staying at the hotel for years. Good to know the hotel kept their standard.
2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Grant W. Thank you for the update. I’m glad to hear the issue was resolved and your parents were moved to the correct room type. It’s reassuring to know the hotel upheld their usual standards, especially given their long-standing loyalty. We appreciate your review, and we would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very nice, stayed there with my kids for 2 days. Very comfortable. Near to MRT and the shopping district.
1 people find it helpful
Accommodation's Reply
12 May 2025
Dera A***a, Thank you for sharing your wonderful feedback! We're so glad to hear that you and your kids had a comfortable stay with us and enjoyed our convenient location near the MRT and shopping district. We hope to welcome you and your family back again soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
H***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Strategic location and close to food court 👍
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Accommodation's Reply
12 May 2025
Dear H***y, Thank you for your feedback! We're delighted to hear you enjoyed our strategic location and proximity to the food court. We hope to welcome you back for another great stay soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Sangeeta W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The reception/staff were very friendly and gracious. The breakfast spread was good.
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Accommodation's Reply
12 May 2025
Dear Sangeeta W., Thank you for your kind words! We’re so pleased to hear that you found our staff friendly and gracious, and that you enjoyed the breakfast spread. Your feedback means a lot to us, and we look forward to welcoming you back soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear D***a, Thank you for your thoughtful message! I truly appreciate the time you took to share your experience. It's great to hear that you enjoyed the spacious and modern room, as well as the location on Orchard Road. We aim to provide the best value for our guests, and your feedback confirms we're on the right track. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
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