Hotel AR Roca Esmeralda & Spa

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8.0
/10
Very Good
120 reviews

What Guests Say About Their Stay

jason

10.0
/ 10
We stayed for 5 days as part of a longer trip. It's 3 star so didn't expect to much. The staff were a bit hit and miss. Some were brilliant others not helpful at all. The room was OK apart from the balcony. Which was more like a prison exercise yard. As it had 4 walls and no balcony. More like an enclosed terrace. Shame because being on the 9th floor the views would of been brilliant. The hotel mainly caters for Spanish. So being British we were low priority. That said the facilities were good with indoor and outdoor pools. And sauna and jacuzzi. Also the location was great right by Calpe beach. With loads of bars restaurants around. Also the hotel has a car park for €11 a day which if driving or hiring a car is handy. Overall it is a good hotel just for us personally the balcony and some staff. Made the stay less enjoyable. Oh and also the catering in the restaurant for breakfast was great. Even had proper UK sausages and hp sauce 😂👍

Antony

10.0
/ 10
Beautiful hotel staff and facilities excellent great location 1 minute walk to beach 5 mins from shops and restaurants.

Havelock

10.0
/ 10
This was the third time we have stayed at the Esmeralda and for good reasons. Our room was spotlessly clean and done every day. The staff on reception were always courteous and helpful, particularly Alicia who helped us to do our Passenger Locator Forms and printed them. Breakfast and Dinner in the dining room had a very large choice of food and friendly staff too. We look forward to our next visit.
In the Area
See Map
Carrer Ponent, 1, Calp / Calpe, Alicante, Comunitat Valenciana, Spain, 3710

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel AR Roca Esmeralda & Spa is a hotel is located at Calp / Calpe. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel AR Roca Esmeralda & Spa

Carrer Ponent, 1, Calp / Calpe, Alicante, Comunitat Valenciana, Spain, 3710
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Exterior Hotel AR Roca Esmeralda & Spa
Exterior 2 Hotel AR Roca Esmeralda & Spa

Discover More About Hotel AR Roca Esmeralda & Spa

The Charm of Hotel AR Roca Esmeralda & Spa

Welcome to Hotel AR Roca Esmeralda & Spa, your ideal gateway to the stunning Comunitat Valenciana region of Spain. Nestled in a picturesque setting, this hotel offers a perfect blend of relaxation, comfort, and accessibility, making it an excellent choice for Australian travellers seeking an authentic Spanish experience. Whether you're planning a leisurely escape or an adventurous exploration, Hotel AR Roca Esmeralda & Spa promises a memorable stay with its welcoming atmosphere and convenient amenities. Rates at Hotel AR Roca Esmeralda & Spa start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel AR Roca Esmeralda & Spa

Hotel AR Roca Esmeralda & Spa is situated in the vibrant Calpe area, a charming coastal town renowned for its dramatic Peñón de Ifach rock formation and beautiful Mediterranean beaches. Located at Carrer Ponent, 1, Calp / Calpe, Alicante, Comunitat Valenciana, Spain, 3710, the hotel offers a tranquil retreat while remaining conveniently close to the heart of Calpe. It's a short distance from the town centre, providing easy access to local shops, restaurants, and the picturesque marina. For those looking to explore further afield, the nearest train station is within a manageable distance, facilitating travel along the Costa Blanca. The surrounding atmosphere is one of relaxed coastal living, with easy access to scenic walking trails and the sparkling sea, perfect for unwinding after a day of sightseeing.

Guest Facilities and Services at Hotel AR Roca Esmeralda & Spa

Guest facilities at Hotel AR Roca Esmeralda & Spa are designed to ensure a comfortable and convenient stay for all visitors. Australian travellers will appreciate the commitment to providing a welcoming environment, including options for a satisfying breakfast to start your day, much like the strong café culture back home. The hotel offers essential services such as reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have, ensuring peace of mind at any hour. Secure luggage storage is also available, giving you the freedom to explore without worry. While specific details on all amenities are best confirmed directly, the hotel aims to cater to the needs of modern travellers seeking comfort and ease.

Room Information and Stay Experience at Hotel AR Roca Esmeralda & Spa

The hotel offers a variety of rooms designed to provide a comfortable and restful sanctuary. Room types of Hotel AR Roca Esmeralda & Spa cater to different needs, ensuring a pleasant stay for solo travellers, couples, or families. Each room is appointed with your comfort in mind, featuring a variety of bed types to suit your preference. You can expect a clean and well-maintained environment, with modern climate control systems to ensure the perfect temperature, whether you need cooling during warmer months or heating when it's cooler. The bathrooms are also kept to a high standard of cleanliness, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a peaceful and rejuvenating atmosphere.

Recommended Nearby Dining and Cafes around Hotel AR Roca Esmeralda & Spa

The area surrounding Hotel AR Roca Esmeralda & Spa is a delight for food lovers, offering a taste of authentic Spanish cuisine and a vibrant local café scene. You'll find a range of dining options, from traditional tapas bars to charming seaside restaurants, perfect for experiencing the local flavours. For those who enjoy a good brunch, the vicinity offers cafes that serve up delicious morning meals, echoing the Australian appreciation for a quality start to the day. Whether you're craving fresh seafood, regional specialties, or a perfectly brewed coffee, the local culinary landscape has something to satisfy every palate. Exploring the nearby streets will reveal a variety of eateries, many with outdoor seating, allowing you to soak in the Mediterranean ambiance while you dine.

Popular Attractions and Activities near Hotel AR Roca Esmeralda & Spa

Calpe and the surrounding Alicante region are brimming with attractions and activities to suit every interest. Here are some popular spots you might consider exploring: * **Peñón de Ifach Natural Park:** Hike to the summit of this iconic rock formation for breathtaking panoramic views of the coastline. * **Calpe Beaches:** Relax on the golden sands of Playa de la Fossa or Playa del Arenal, perfect for swimming and sunbathing. * **Calpe Old Town:** Wander through the charming narrow streets of the historic centre, discovering local shops and traditional architecture. * **Morro de Toix:** Enjoy scenic walks and stunning viewpoints overlooking the bay and the Peñón de Ifach. * **Altea:** Visit the nearby picturesque town of Altea, known for its whitewashed buildings, artisan shops, and beautiful church square. If you are looking for other activities around Hotel AR Roca Esmeralda & Spa, check out the best deals on Traveloka: Recommended activities in Alicante!

How to Get to Hotel AR Roca Esmeralda & Spa from the Airport

Getting to Hotel AR Roca Esmeralda & Spa from the nearest airport is straightforward, with several convenient options available. For those arriving by air, understanding the **Airport transfer service of Hotel AR Roca Esmeralda & Spa** and **How to get to Hotel AR Roca Esmeralda & Spa** is key to a smooth journey. * **Airport Link Trains:** If available from your arrival airport, train services offer an efficient way to travel towards the region. You may need to connect to local transport from the main station. * **Airport Shuttle Buses:** Regular shuttle bus services operate from the airport to various coastal towns, including Calpe. This is often a cost-effective option. * **Public Metered Taxis:** Taxis are readily available at the airport and provide a direct route to the hotel. Ensure the meter is used for fare calculation. * **Rideshare Services:** You can also opt for rideshare services, which offer a convenient and often competitive alternative to traditional taxis. For a hassle-free journey, consider pre-booking your Airport transfer service or arranging your **Hotel AR Roca Esmeralda & Spa airport transfer** in advance.

Summary of Why You Should Choose Hotel AR Roca Esmeralda & Spa

Hotel AR Roca Esmeralda & Spa stands out as an excellent choice for Australian travellers heading to the Comunitat Valenciana. Its prime location in Calpe offers a perfect balance of coastal beauty and accessibility to local attractions. The hotel's commitment to guest comfort, evident in its well-appointed rooms and helpful services, ensures a relaxing and enjoyable stay. * **Prime Location:** Situated in the charming town of Calpe, with easy access to beaches and local amenities. * **Comfortable Accommodation:** Rooms designed for relaxation, featuring modern amenities and a clean environment. * **Convenient Services:** Enjoy free Wi-Fi, a 24-hour front desk, and other facilities to enhance your stay. * **Authentic Experience:** Immerse yourself in the local culture with nearby dining and attractions. Ready to experience the best of Calpe? **Check room availability at Hotel AR Roca Esmeralda & Spa** and **Book Hotel AR Roca Esmeralda & Spa** today through Traveloka for a seamless booking process. Book budget hotels in Comunitat Valenciana and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel AR Roca Esmeralda & Spa

Swimming Pool Hotel AR Roca Esmeralda & Spa
Swimming Pool
Common Space Hotel AR Roca Esmeralda & Spa
Common Space
Exterior Hotel AR Roca Esmeralda & Spa
Exterior
Others Hotel AR Roca Esmeralda & Spa
Others
Restaurant Hotel AR Roca Esmeralda & Spa
Restaurant

Things to Do

  • Beach umbrella
  • Spa
  • Health club
  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Sauna
  • Steam room
  • Beach sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Nightclub
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel AR Roca Esmeralda & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel AR Roca Esmeralda & Spa
212
Number of floors in Hotel AR Roca Esmeralda & Spa
9
Another facilities in Hotel AR Roca Esmeralda & Spa
Beach umbrella, Spa, Health club, Outdoor pool, Indoor pool

Frequently asked questions about Hotel AR Roca Esmeralda & Spa

What are available facilities at Hotel AR Roca Esmeralda & Spa?
There are top facilites at Hotel AR Roca Esmeralda & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel AR Roca Esmeralda & Spa?
The standard check-in time at Hotel AR Roca Esmeralda & Spa is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel AR Roca Esmeralda & Spa provide breakfast?
Yes, Hotel AR Roca Esmeralda & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel AR Roca Esmeralda & Spa?
Hotel AR Roca Esmeralda & Spa has a 4.0-star rating.
How many floors does Hotel AR Roca Esmeralda & Spa have?
Hotel AR Roca Esmeralda & Spa has 9.
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Hotel AR Roca Esmeralda & Spa reviews and ratings

8.0
Very Good
From 120 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel AR Roca Esmeralda & Spa

Number of reviews per page
20
40
Top reviews
jason
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We stayed for 5 days as part of a longer trip. It's 3 star so didn't expect to much. The staff were a bit hit and miss. Some were brilliant others not helpful at all. The room was OK apart from the balcony. Which was more like a prison exercise yard. As it had 4 walls and no balcony. More like an enclosed terrace. Shame because being on the 9th floor the views would of been brilliant. The hotel mainly caters for Spanish. So being British we were low priority. That said the facilities were good with indoor and outdoor pools. And sauna and jacuzzi. Also the location was great right by Calpe beach. With loads of bars restaurants around. Also the hotel has a car park for €11 a day which if driving or hiring a car is handy. Overall it is a good hotel just for us personally the balcony and some staff. Made the stay less enjoyable. Oh and also the catering in the restaurant for breakfast was great. Even had proper UK sausages and hp sauce 😂👍
Read More
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

All the rooms on the 9th floor have no view
Antony
icon-
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Beautiful hotel staff and facilities excellent great location 1 minute walk to beach 5 mins from shops and restaurants.
Havelock
icon-with Partner
with Partner
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

This was the third time we have stayed at the Esmeralda and for good reasons. Our room was spotlessly clean and done every day. The staff on reception were always courteous and helpful, particularly Alicia who helped us to do our Passenger Locator Forms and printed them. Breakfast and Dinner in the dining room had a very large choice of food and friendly staff too. We look forward to our next visit.
Read More
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

We had a lovely stay couldnt have asked for more
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Location was ok. Reception insisted that I produce the reservation email. I said I have prepaid for the room, but they insisted. Room was outdated and not very clean. Not a special breakfast, lacks quality.
Valter
icon-with Partner
with Partner
4.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

The hotel is very well situated, The staff although young aren't very service minded. The room was nice but it needs a touch of style. The brown 70's furniture is a no no! Horrible! Otherwise if you can breath in, it's just OK!!
Anthony
8.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Very family friendly accommodation, the facilities are a little aged
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Excellent service and very friendly staff. Good location and the breakfast is very good.
Havelock
icon-with Partner
with Partner
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

We stayed at the Roca Esmeralda for two weeks and particularly asked for a room on the west side when we booked. The man on reception said they had not been informed of our request and allocated us a room on the east side, which I refused to accept. He then said that the hotel was full and no other rooms were available, but I refused to accept the allocated room. Then amazingly when he checked his computer, suddenly a room on the west side was available, and it was a nice room on the 8th floor with a small bedroom and separate lounge with settee and TV, and a double wardrobe in each room, plus a large terrace with sea view. The bathroom was spotlessly clean if a little outdated, but the shower and everything worked fine. The buffet breakfasts were fantastic with everything you could want, and dinner or lunch was similarly profuse with a huge choice of salads, hot food and desserts. The hotel is practically on the beach with a lovely long promenade and lots of shops and bars/restaurants. The hotel is really lovely and the staff are friendly and helpful. However, if you are a Corrie or Eastenders fan and cannot survive without your soaps, the Roca Esmeralda is NOT for you. as there are almost no British TV channels. Lots of channels in German but few Germans staying there, only one UK channel but lots of us Brits there. Work that one out!! We enquired at reception of the helpful English lady who promised to report the matter to the manager, but of course nothing happened.
Read More
BRIAN
icon-with Partner
with Partner
8.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

They put us on 9th floor when we had requested 2nd or 3rd so had to move for 2nd night onwards. But they were extremely busy so accept they were trying to accommodate all customers' wishes. We have been staying at Esmeralda for many years but notice that some of the bedroom furniture is beginning to look tired and needs replacing. Other than that everything was fine - clean & tidy, friendly & helpful staff, good breakfast selection (can't speak for other meals as only there for b&b). We'll be back.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Situated on the Levante Beach promenade in Calpe, this hotel has a perfect location. Our room was comfortable and spacious with a nice sea and mountain view, and the good size balcony caught the afternoon sun. Strangely, there is only a reading light on one side of the bed! The bathroom was clean but very dated with a mushroom coloured suite, and as is usual in Spain, not enough lights. However it was spotlessly clean and maintained that way by the room maid, and the shower worked well with plenty of power. The toilet lid had a habit of detaching itself but the maid repaired it every time. Buffet breakfast in the large bright dining room was very comprehensive including a variety of cooked and cold food, with different breads for toasting and warm croissants. Dinner at night, also buffet, varied daily with always a choice of different meats and fish, plus soup and a huge selection of different salads. The desert selection was also quite large with about 10 different choices. A microwave oven is provided so you can have really hot food. Lunch can be taken instead of dinner if you book on a half board basis.
Read More
Robert
8.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

Very comfortable stay. Played at 2 nearby golf courses. weather was excellent for time of year, quite warm in afternoons. Food buffet was good.I came by car, and paid extra for private car-park No problems. Very close to beach.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Great location and the room was very clean and comfortable with a side sea view and spacious terrace . The food in the restaurant was basic but tasty and excellent value for money. We used tha spa and had two treatments and it was the best back and leg message we had ever had. We would definitely return to this hotel and certainly recommend to others.
Read More
philip
icon-Family
Family
6.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

Booked 2 rooms and specifically asked for 1 with shower, 1 with bath, which we were assured would be provided. Ended up with 2 disabled rooms, no bath in either. Hotel in general need of a facelift and refurbishment. Saving grace was quality and variety of food.
Enrique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Calidad precio super bien.La habitacion tiene asta un comedor con sofas.Pero la cama es incomodosima y la almuada lo peor.El personal es encantador sobre todo la recepcionista Sofia un encanto
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Agréable séjour personnel compétent
Luis
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Necesita una reforma.
jose Antonio
icon-Business
Business
6.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

El hotel está muy antiguo y deteriorado
Deneb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

El hotel es cómodo y está muy bien situado. Mi recomendación es que lo reformen para actualizar sobre todo el mobiliario.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel AR Roca Esmeralda & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 120 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel AR Roca Esmeralda & Spa

Number of reviews per page
20
40
Top reviews
jason
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We stayed for 5 days as part of a longer trip. It's 3 star so didn't expect to much. The staff were a bit hit and miss. Some were brilliant others not helpful at all. The room was OK apart from the balcony. Which was more like a prison exercise yard. As it had 4 walls and no balcony. More like an enclosed terrace. Shame because being on the 9th floor the views would of been brilliant. The hotel mainly caters for Spanish. So being British we were low priority. That said the facilities were good with indoor and outdoor pools. And sauna and jacuzzi. Also the location was great right by Calpe beach. With loads of bars restaurants around. Also the hotel has a car park for €11 a day which if driving or hiring a car is handy. Overall it is a good hotel just for us personally the balcony and some staff. Made the stay less enjoyable. Oh and also the catering in the restaurant for breakfast was great. Even had proper UK sausages and hp sauce 😂👍
Read More
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

All the rooms on the 9th floor have no view
Antony
icon-
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Beautiful hotel staff and facilities excellent great location 1 minute walk to beach 5 mins from shops and restaurants.
Havelock
icon-with Partner
with Partner
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

This was the third time we have stayed at the Esmeralda and for good reasons. Our room was spotlessly clean and done every day. The staff on reception were always courteous and helpful, particularly Alicia who helped us to do our Passenger Locator Forms and printed them. Breakfast and Dinner in the dining room had a very large choice of food and friendly staff too. We look forward to our next visit.
Read More
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

We had a lovely stay couldnt have asked for more
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Location was ok. Reception insisted that I produce the reservation email. I said I have prepaid for the room, but they insisted. Room was outdated and not very clean. Not a special breakfast, lacks quality.
Valter
icon-with Partner
with Partner
4.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

The hotel is very well situated, The staff although young aren't very service minded. The room was nice but it needs a touch of style. The brown 70's furniture is a no no! Horrible! Otherwise if you can breath in, it's just OK!!
Anthony
8.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Very family friendly accommodation, the facilities are a little aged
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Excellent service and very friendly staff. Good location and the breakfast is very good.
Havelock
icon-with Partner
with Partner
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

We stayed at the Roca Esmeralda for two weeks and particularly asked for a room on the west side when we booked. The man on reception said they had not been informed of our request and allocated us a room on the east side, which I refused to accept. He then said that the hotel was full and no other rooms were available, but I refused to accept the allocated room. Then amazingly when he checked his computer, suddenly a room on the west side was available, and it was a nice room on the 8th floor with a small bedroom and separate lounge with settee and TV, and a double wardrobe in each room, plus a large terrace with sea view. The bathroom was spotlessly clean if a little outdated, but the shower and everything worked fine. The buffet breakfasts were fantastic with everything you could want, and dinner or lunch was similarly profuse with a huge choice of salads, hot food and desserts. The hotel is practically on the beach with a lovely long promenade and lots of shops and bars/restaurants. The hotel is really lovely and the staff are friendly and helpful. However, if you are a Corrie or Eastenders fan and cannot survive without your soaps, the Roca Esmeralda is NOT for you. as there are almost no British TV channels. Lots of channels in German but few Germans staying there, only one UK channel but lots of us Brits there. Work that one out!! We enquired at reception of the helpful English lady who promised to report the matter to the manager, but of course nothing happened.
Read More
BRIAN
icon-with Partner
with Partner
8.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

They put us on 9th floor when we had requested 2nd or 3rd so had to move for 2nd night onwards. But they were extremely busy so accept they were trying to accommodate all customers' wishes. We have been staying at Esmeralda for many years but notice that some of the bedroom furniture is beginning to look tired and needs replacing. Other than that everything was fine - clean & tidy, friendly & helpful staff, good breakfast selection (can't speak for other meals as only there for b&b). We'll be back.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Situated on the Levante Beach promenade in Calpe, this hotel has a perfect location. Our room was comfortable and spacious with a nice sea and mountain view, and the good size balcony caught the afternoon sun. Strangely, there is only a reading light on one side of the bed! The bathroom was clean but very dated with a mushroom coloured suite, and as is usual in Spain, not enough lights. However it was spotlessly clean and maintained that way by the room maid, and the shower worked well with plenty of power. The toilet lid had a habit of detaching itself but the maid repaired it every time. Buffet breakfast in the large bright dining room was very comprehensive including a variety of cooked and cold food, with different breads for toasting and warm croissants. Dinner at night, also buffet, varied daily with always a choice of different meats and fish, plus soup and a huge selection of different salads. The desert selection was also quite large with about 10 different choices. A microwave oven is provided so you can have really hot food. Lunch can be taken instead of dinner if you book on a half board basis.
Read More
Robert
8.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

Very comfortable stay. Played at 2 nearby golf courses. weather was excellent for time of year, quite warm in afternoons. Food buffet was good.I came by car, and paid extra for private car-park No problems. Very close to beach.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Great location and the room was very clean and comfortable with a side sea view and spacious terrace . The food in the restaurant was basic but tasty and excellent value for money. We used tha spa and had two treatments and it was the best back and leg message we had ever had. We would definitely return to this hotel and certainly recommend to others.
Read More
philip
icon-Family
Family
6.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

Booked 2 rooms and specifically asked for 1 with shower, 1 with bath, which we were assured would be provided. Ended up with 2 disabled rooms, no bath in either. Hotel in general need of a facelift and refurbishment. Saving grace was quality and variety of food.
Enrique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Calidad precio super bien.La habitacion tiene asta un comedor con sofas.Pero la cama es incomodosima y la almuada lo peor.El personal es encantador sobre todo la recepcionista Sofia un encanto
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Agréable séjour personnel compétent
Luis
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Necesita una reforma.
jose Antonio
icon-Business
Business
6.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

El hotel está muy antiguo y deteriorado
Deneb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

El hotel es cómodo y está muy bien situado. Mi recomendación es que lo reformen para actualizar sobre todo el mobiliario.
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