What do past guests say about Hotel Ciudad del Mar?

Traveloka users who have stayed at Hotel Ciudad del Mar have praised its Cleanliness, Service and Facilites, Room Comfort.

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Hotel Ciudad del Mar

Name: Hotel Ciudad del Mar
Address: Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35008, Calle la Naval 38, Canary Islands, 35008, Spain
Rating: 8.8

Hotels

8.8

/10

Very Good

86 reviews

What Guests Say About Their Stay

paul

10.0

/ 10

Great hotel in a great location not far from beach & restaurants hotel looks brand new & in excellent condition

David

10.0

/ 10

Would recommend this hotel, the staff were friendly and helpful. The room we had was very big and very comfy. Would definitely stay here again.

Vesna

10.0

/ 10

All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.

In the Area

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Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35008

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Ciudad del Mar is a good choice when you are visiting Las Palmas de Gran Canaria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Ciudad del Mar

Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35008

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Location

Staying at Hotel Ciudad del Mar is a good choice when you are visiting Las Palmas de Gran Canaria.

About Hotel Ciudad del Mar

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Ciudad del Mar.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Ciudad del Mar is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Ciudad del Mar is the right place to stay.

All facilities in Hotel Ciudad del Mar

Others

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
Tours
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Terrace

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Accommodation Policy & General Information in Hotel Ciudad del Mar

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: EUR 10 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciudad del Mar	15
Number of floors in Hotel Ciudad del Mar	5
Another facilities in Hotel Ciudad del Mar	Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked questions about Hotel Ciudad del Mar

What are available facilities at Hotel Ciudad del Mar?

There are top facilites at Hotel Ciudad del Mar such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Ciudad del Mar?

The standard check-in time at Hotel Ciudad del Mar is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Hotel Ciudad del Mar provide breakfast?

Yes, Hotel Ciudad del Mar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Ciudad del Mar?

Hotel Ciudad del Mar has a 3.0-star rating.

How many floors does Hotel Ciudad del Mar have?

Hotel Ciudad del Mar has 5.

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Hotel Ciudad del Mar reviews and ratings

Overall Ratings & Reviews Hotel Ciudad del Mar

Other sources (86)

8.8

Very Good

From 86 reviews

Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

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Traveller Reviews Hotel Ciudad del Mar

Number of reviews per page

Top reviews

Sven

Friends and Family

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Hotel is nice good Family Hotel and for 3 and 5 days good service,No breakfast SAT sunday and satarday reception is grat

Jennifer

6.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

No luggage storage

paul

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Great hotel in a great location not far from beach & restaurants hotel looks brand new & in excellent condition

David

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

Would recommend this hotel, the staff were friendly and helpful. The room we had was very big and very comfy. Would definitely stay here again.

Verified traveler

Friends and Family

8.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Overall satisfactory. Service was excellent. Room was small - the beds were ok but no heat (it got a little cold at night)

Vesna

Friends and Family

10.0

/10

Reviewed 91 week(s) ago

Hotels.com verified review

All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.

KENNETH MARK

10.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Great hotel nice and quiet

Nayra

Leisure with Partner

6.0

/10

Reviewed 153 week(s) ago

Expedia Group verified review

Su limpieza y la amabilidad de nayra

Vincent

Leisure Family

2.0

/10

Reviewed 154 week(s) ago

Expedia Group verified review

A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

Andrew

8.0

/10

Reviewed 155 week(s) ago

Hotels.com verified review

Trip to avoid the freeze in the UK. Walking and sightseeing

Martin

Leisure Family

10.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

Hassan

Friends and Family

8.0

/10

Reviewed 206 week(s) ago

Hotels.com verified review

Good cleaned a little bit noisy because of the End of Year celebrations

Verified traveler

10.0

/10

Reviewed 320 week(s) ago

Hotels.com verified review

The staff was exceptionally helpful, friendly, and professional.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 356 week(s) ago

Expedia Group verified review

The room decoration was nice, but the room temperature was very cold

David

8.0

/10

Reviewed 360 week(s) ago

Expedia Group verified review

Modern, clean, well-equipped hotel. Close to beach, restaurants and bars. Very difficult to park close by.

Andrew

8.0

/10

Reviewed 371 week(s) ago

Hotels.com verified review

Very clean new budget hotel. Good value and very friendly service.

Stefano

Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Nada

Erik

Business

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Very nice hosts. Superfriendly! Close to beach area.

Steffen

8.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Faires Preis-Leistungs-Verhältnis

Timo

Leisure Family

6.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Soweit alles ok. und störte allerdings sehr,dass das Zimmer extrem nach Zigaretten gestunken hat. Sogar die Kleider rochen danach noch nach Zigaretten. Das war echt nicht schön,gerade weil wir mit Baby da waren :-( Wir hatten das Zimmer 404. Schade,denn ansonsten war der Preis für die Leistung gut.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.