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- Apartment in Inturotel Esmeralda Park
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Inturotel Esmeralda Park
Apartments
8.8
/10
Very Good
901 reviews
What Guests Say About Their Stay
Kate
10.0
/ 10
This hotel is in a beautiful setting in a picturesque cove.
The room was well maintained, comfortable and spacious.
The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful.
Breakfast offered a very wide choice of food options.
Children enjoyed the play area.
Didn’t like the very busy and crowded family swimming pool.
Dean
10.0
/ 10
Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Rebecca
10.0
/ 10
We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
In the Area
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Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7660
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Read More
Available Room Types in Inturotel Esmeralda Park
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What's around Inturotel Esmeralda Park
Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7660
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Discover More About Inturotel Esmeralda Park
Location
Staying at Inturotel Esmeralda Park is a good choice when you are visiting Santanyí.
About Inturotel Esmeralda Park
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Inturotel Esmeralda Park exclusively for you.
Inturotel Esmeralda Park is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Inturotel Esmeralda Park.
All facilities in Inturotel Esmeralda Park
Others
Things to Do
- Shops
- Water park access (surcharge)
- Beach umbrella
- Hot tub
- Outdoor pool
- Indoor pool
- Barbecue
- Garden
- Spa
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children pool
General
- Smoking area
- Terrace
Kids and Pets
- Supervised childcare
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Inturotel Esmeralda Park
Important Note
- Fee for buffet breakfast: approximately EUR 18 to 20 per person
- Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
- Late check-out fee: EUR 65 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from May 16 to September 15:
- Spa
- Hot tub
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Inturotel Esmeralda Park | 318 |
Number of floors in Inturotel Esmeralda Park | 3 |
Another facilities in Inturotel Esmeralda Park | Shops, Water park access (surcharge), Beach umbrella, Hot tub, Outdoor pool |
Frequently asked questions about Inturotel Esmeralda Park
What are available facilities at Inturotel Esmeralda Park?
There are top facilites at Inturotel Esmeralda Park such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Inturotel Esmeralda Park?
The standard check-in time at Inturotel Esmeralda Park is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Inturotel Esmeralda Park provide breakfast?
Yes, Inturotel Esmeralda Park provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Inturotel Esmeralda Park?
Inturotel Esmeralda Park has a 4.0-star rating.
How many floors does Inturotel Esmeralda Park have?
Inturotel Esmeralda Park has 3.
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More Reviews from Other Guests in Inturotel Esmeralda Park
Overall Ratings & Reviews Inturotel Esmeralda Park
Other sources (901)
8.8
Very Good
From 901 reviews
Cleanliness
9.0
Room Comfort
8.2
Location
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Inturotel Esmeralda Park
Number of reviews per page
20
40
Top reviews
Emma
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.
Kate
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is in a beautiful setting in a picturesque cove.
The room was well maintained, comfortable and spacious.
The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful.
Breakfast offered a very wide choice of food options.
Children enjoyed the play area.
Didn’t like the very busy and crowded family swimming pool.
Read More
Alejandra
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
-For travelers who enjoy lowering their standards-
Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga.
The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty.
The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that.
If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.
Read More
Sam
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Missing soap when we arrived
Verified traveler
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We first entered our room on the night of our arrival there was a crib in the room we had not requested. Hair on the floor and a pink lipstick sort of smudge on the floor. Worst is that I noticed a small bug near headboard. Woke up with bed bug bits- classic three bites. On arms, wrist. Next morning they offered to exchange the mattress which would be the worst thing to do as this would lead to spread of contamination. They reluctantly offered another room in another nearby building. When I went to inspect the room it had not yet been cleaned, which is fine, but when I moved the night stand table there were many bed bug nymphs, same as my previous room. They reluctantly offered another room. This room was cleaner. And I reluctantly agreed but the stay was very stressful and had to be very careful with all belongings. Leaving them outside. At the end of the trip many new classic bed bug bites had developed.. coming back home was a big hassle to get rid of many belongings and “bake” all items. I have been home a few days now and I am still in fear. I hope it’s over. Pics of my wrist, other pics will not be attached as they are of other family members.
On a much lesser note, very tacky that when you order the meal package they charge you for a glass of water or drinks during dinner. Very tacky cash grab is what it feels like. Dino park is very small and adult are charged- even higher rate than the child’s cost. Not worth it.
Read More
SANDRA
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The design of the bathroom is awful, I’ve been to plenty of hotels and this was the worst. You couldn’t take a shower without the entire floor being flooded, including where the toilet stood! Also, I’ve never had to pay for use of an iron. I thought the 6 euro daily fee for an iron was ridiculous!
Dean
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Yasmine
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great for families, big resort. Well located. Beach A1
Rebecca
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
Gabriela
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
False marketing: the room we were given was nothing like publicized on the site. Management was dismissive and not willing to give us a reasonable solution: we were told the only option we had was that room that was a clear downgrade from what we had reserved. We cancelled our stay, but the hotel refused to give even partial refund of the 2900 euros we paid for our stay. Expedia also refused to give us any refund, even if it does not reflect the cancellation policy on the site. Expedia’s excuse was that the hotel refused even partial refund.
Read More
Jason
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very overcrowded Hotel, with children constantly dive bombing into the swimming pool. basically not very relaxing.
Daniel
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Overall given the price of this hotel, we were unimpressed.
We are a family of 3, with a 3 year old girl.
It was impossible to get a sun bed around the pool, all towels on loungers by 8am and the staff didn’t take them off. That would be ok as there is a small water park, which had plenty of beds however it was 22 euros per adult, each day. Incredible when our little girls was only able to go on the 2 smallest slides.
The hotel is next to great small beach however it is again massively overcrowded and difficult to get sun beds or even a space on the sand.
The breakfast buffet was average and again overcrowded, with 20 minutes wait most days.
The positives were the area is great for families, we found a lovely cafe for breakfast in the centre and some wonderful restaurants in the evening. It felt safe with a good atmosphere. The beaches are beautiful but busy and difficult to get to with prams ( no ramps).
Overall I think that if the hotel was a 3 star hotel, with that price tag it would be acceptable.
Read More
Laura
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Do not stay here.
Samuel
Business with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good hotel. Close to a great beach and a great cafe next to the beach that’s adults only. The hotel has a kids club. The kids club was enjoyed by our 5 and 7 year old. The 1 bedroom only has a sofa for the kids that can be modular to accommodate two kids. It’s not an extra dedicated bed for the kids. Staff was friendly.
Francesco
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We liked the amenities in the room, on the property and right outside the property. Our stay as a family couldn’t have been better, we would recommend to anyone.
Sophie Elizabeth May
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Average stay, our bathroom leaked for 6 days (floors flooded) and only offered a room change the day before we left. Offered a 70 euro compensation to be spent at the hotel however when we purchased drinks, only given 50 euros credit- too late to speak to anybody as again this is as only offered the night before we left.
Pool facilities great but overcrowded and no sun beds available from 8.30 daily.
Restaurant good but little to no vegan options, no vegan options for dessert at all except sorbet twice.
Friendly staff.
Read More
Oliver
Friends and Family
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Sadly, our stay was very underwhelming. The hotel is still under refurbishment, which wasn’t clearly communicated. There was no pool bar, a sewage smell coming from the air con, and the lift wasn’t working—especially dangerous and inconvenient with a baby.
Staff communication was poor, and there was no real apology for any of the issues. The hotel might be nice once finished, but right now, it’s simply not ready. Wouldn’t return until everything is fully complete and functional.
Read More
Debra Ann Mathias
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Property would be good but it is incomplete and quite noisy with the workmen by the pool
Poor communication from hotel staff
Tracey Jayne
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Loved esmerelda , great location for accessibility to everything in Cala dor
Bonnie
Leisure with Friends
4.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Pretty sure this place was a cult
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Inturotel Esmeralda Park
Other sources (901)
8.8
Very Good
From 901 reviews
Cleanliness
9.0
Room Comfort
8.2
Location
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Inturotel Esmeralda Park
Number of reviews per page
20
40
Top reviews
Emma
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.
Kate
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is in a beautiful setting in a picturesque cove.
The room was well maintained, comfortable and spacious.
The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful.
Breakfast offered a very wide choice of food options.
Children enjoyed the play area.
Didn’t like the very busy and crowded family swimming pool.
Read More
Alejandra
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
-For travelers who enjoy lowering their standards-
Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga.
The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty.
The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that.
If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.
Read More
Sam
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Missing soap when we arrived
Verified traveler
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We first entered our room on the night of our arrival there was a crib in the room we had not requested. Hair on the floor and a pink lipstick sort of smudge on the floor. Worst is that I noticed a small bug near headboard. Woke up with bed bug bits- classic three bites. On arms, wrist. Next morning they offered to exchange the mattress which would be the worst thing to do as this would lead to spread of contamination. They reluctantly offered another room in another nearby building. When I went to inspect the room it had not yet been cleaned, which is fine, but when I moved the night stand table there were many bed bug nymphs, same as my previous room. They reluctantly offered another room. This room was cleaner. And I reluctantly agreed but the stay was very stressful and had to be very careful with all belongings. Leaving them outside. At the end of the trip many new classic bed bug bites had developed.. coming back home was a big hassle to get rid of many belongings and “bake” all items. I have been home a few days now and I am still in fear. I hope it’s over. Pics of my wrist, other pics will not be attached as they are of other family members.
On a much lesser note, very tacky that when you order the meal package they charge you for a glass of water or drinks during dinner. Very tacky cash grab is what it feels like. Dino park is very small and adult are charged- even higher rate than the child’s cost. Not worth it.
Read More
SANDRA
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The design of the bathroom is awful, I’ve been to plenty of hotels and this was the worst. You couldn’t take a shower without the entire floor being flooded, including where the toilet stood! Also, I’ve never had to pay for use of an iron. I thought the 6 euro daily fee for an iron was ridiculous!
Dean
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Yasmine
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great for families, big resort. Well located. Beach A1
Rebecca
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
Gabriela
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
False marketing: the room we were given was nothing like publicized on the site. Management was dismissive and not willing to give us a reasonable solution: we were told the only option we had was that room that was a clear downgrade from what we had reserved. We cancelled our stay, but the hotel refused to give even partial refund of the 2900 euros we paid for our stay. Expedia also refused to give us any refund, even if it does not reflect the cancellation policy on the site. Expedia’s excuse was that the hotel refused even partial refund.
Read More
Jason
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very overcrowded Hotel, with children constantly dive bombing into the swimming pool. basically not very relaxing.
Daniel
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Overall given the price of this hotel, we were unimpressed.
We are a family of 3, with a 3 year old girl.
It was impossible to get a sun bed around the pool, all towels on loungers by 8am and the staff didn’t take them off. That would be ok as there is a small water park, which had plenty of beds however it was 22 euros per adult, each day. Incredible when our little girls was only able to go on the 2 smallest slides.
The hotel is next to great small beach however it is again massively overcrowded and difficult to get sun beds or even a space on the sand.
The breakfast buffet was average and again overcrowded, with 20 minutes wait most days.
The positives were the area is great for families, we found a lovely cafe for breakfast in the centre and some wonderful restaurants in the evening. It felt safe with a good atmosphere. The beaches are beautiful but busy and difficult to get to with prams ( no ramps).
Overall I think that if the hotel was a 3 star hotel, with that price tag it would be acceptable.
Read More
Laura
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Do not stay here.
Samuel
Business with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good hotel. Close to a great beach and a great cafe next to the beach that’s adults only. The hotel has a kids club. The kids club was enjoyed by our 5 and 7 year old. The 1 bedroom only has a sofa for the kids that can be modular to accommodate two kids. It’s not an extra dedicated bed for the kids. Staff was friendly.
Francesco
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We liked the amenities in the room, on the property and right outside the property. Our stay as a family couldn’t have been better, we would recommend to anyone.
Sophie Elizabeth May
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Average stay, our bathroom leaked for 6 days (floors flooded) and only offered a room change the day before we left. Offered a 70 euro compensation to be spent at the hotel however when we purchased drinks, only given 50 euros credit- too late to speak to anybody as again this is as only offered the night before we left.
Pool facilities great but overcrowded and no sun beds available from 8.30 daily.
Restaurant good but little to no vegan options, no vegan options for dessert at all except sorbet twice.
Friendly staff.
Read More
Oliver
Friends and Family
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Sadly, our stay was very underwhelming. The hotel is still under refurbishment, which wasn’t clearly communicated. There was no pool bar, a sewage smell coming from the air con, and the lift wasn’t working—especially dangerous and inconvenient with a baby.
Staff communication was poor, and there was no real apology for any of the issues. The hotel might be nice once finished, but right now, it’s simply not ready. Wouldn’t return until everything is fully complete and functional.
Read More
Debra Ann Mathias
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Property would be good but it is incomplete and quite noisy with the workmen by the pool
Poor communication from hotel staff
Tracey Jayne
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Loved esmerelda , great location for accessibility to everything in Cala dor
Bonnie
Leisure with Friends
4.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Pretty sure this place was a cult
Number of reviews per page
20
40