Leonardo Boutique Hotel San Sebastián

Very helpful and attentive staff. Great location in Gros (newer part of town) with easy access to the historic part of the town. Close to the beach and other areas of San Sebastián. Nice room with a very comfortable bed. Would definitely recommend this hotel.

Absolutely loved our stay at this beautiful boutique hotel. The staff James , Valerie, Maialen, Samira and Naziha were amazing. My husband and I would definitely come back here again . Location was A grade close to all shops ,bars ,beach and churches. Highly recommend this hotel

Great property but almost no services

Good customer service

Room and bathroom OK but the style didn't suit us. Firstly there were no drawers for storage and very little surface space, plus no bin at coffee machine so all debris had to be carried into bathroom. Breakfast seemed pretty meagre even for a 2 star establishment and the coffee was never served hot.

This is a great hotel in Gross, staff are so friendly and helpful, hotel is very clean and beds were comfy. Just a few minutes walk from Zurriola beach and 15 mins walk to La Concha beach. Highly recommended.

Great location, friendly and helpful staff.

Stayed here for three nights at the end of September. The property is clean, modern and most importantly very central to the beach, many cool bars and restaurants. The staff were extremely friendly and often provided insight on local attractions and restaurant recommendations. I would highly recommend if you want a clean, central and friendly hotel to stay in

Everything was just perfect!

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Staff were all very helpful.

Entire floor smelled strongly of mildew. Bathrooms did not have ventilation and had extensive mold. Was sick after our first night. Absolutely avoid this hotel at all costs.

The place and the staff were amazing. They are very attentive to care.

I cannot thank the hotel staffs enough. My kid threw up on the first night… we asked them for new sheets/covers. They didn’t only bring them, they stayed in our room and changed all the sheets including the mattress protector in the middle of the night, never seems annoyed or disgusted. That was very appreciative and nice! I received more than 5 star hotel service. I wanted to thank them for the exceptional service. The check in is 24hrs, which was a big plus for people like us arriving later in the evening. We stayed 3 nights, and they cleaned our beds and towels every night. There are recycle bins for each type or trash, it’s wonderful to see that they care about the environment too. They offered to keep our suitcase after check out. That was such a great offer when you still want to explore the city until your train/flight time. I would definitely stay here again, the staffs were all nice and friendly. I thank them so much with their amazing hospitality!!!

Close to underground garage parking, but over night costs are on the high end.

Basic but comfortable clean spacious room. We were lucky to get room on top floor with lovely balcony. Great position for Gros ,Old town, and city centre. Everything walkable. Some great bars and restaurants near by. Would have liked a little more storage,and a kettle, but coffee machine provided. Great stay.

Easy check in and check out. Rooms were not huge but comfortable with large amounts of luggage. It was very clean and comfortable. Wi-Fi worked for my business needs. Excellent location. We had a lovely little balcony which was a nice touch. The staff was amazing and spoke English if Spanish is a challenge for you. A great stay!

The staff were excellent and extremely knowledgeable about the area.

Excelent

The staff is terrific as are the rooms and the location. I highly recommend this hotel.