Leonardo Royal Hotel Mallorca

friendly staff, clean room

Room was dirty and smelled moldy. Staff at the bar was very disrespectful. I would not stay here again.

The rooms were disgusting. Mold in the bathroom. My friends room smelled horrible like mildew. The drawers were missing knobs.

Amazing view and food was great in every service shame the roof bar says open but hasn’t been open for some time great hotel thou can not fault it

Very clean and tidy

Everything was outstanding. Staff, food, bars, location, loads of bars and restaurants nearby. Highly recommend and we will be back.

Nice size comfort room, couldn’t get the air con to change temp. Staff were helpful. Bar staff were keen to close the bar at night. But made me a lovely coffee at the pool bar so I forgave them wanting to go to bed!

Upon arrival we was taken to the wrong hotel, as it was poorly signed, please take note that there is the sister hotel down the road, we then went to the correct hotel. Check in was chaos, the stuff was stressed, understaffed and rude, we were promised an early check in as I messaged the hotel prior. We then arrived at 10:30am, and then we couldn’t check in, was promised if we come back at 12:00noon we could get in our room, we had been up since 2am, went back at 12, no luck we didn’t get into our room until 4pm, even when check in ‘opens’ at 3. We then was put in another building across the road. The room itself which was a family apartment and the pictures did NOT match. The room was completely different to the pictures online, the hotel was as well, the only thing what matched was the view. The pressure on the shower was shocking and went hot and cold. The sunbeds by the pool is like a war, the pool supposedly opens at 7am, but the 5 days we was there people had towels down even earlier than this and sunbathing and there was physically no room for everyone staying at the hotel. The second pool in the building we were staying in was in complete shade and didn’t get any form of sun so everyone uses the main pool. If you have a late flight you can’t get a late check out there is a long lost and they charge 80 euros, the shower facilities are disgusting and smelt damp and you can tell they have not been cleaned, definitely not a 4* hotel!

We love the view from the hotel. The reception staff are nice and the cleaning lady, this year, was very good.

Pool area at bottom was very shaded by huge tree, not enough sunbeds and too many reserved and unused.

Great views , superb location, only positive vibes

This is a great hotel in a great location, everything was grand the food, the entertainment, staff,. Only issue i had was with our bathroom which needs updated due to moulding around the shower area which made it look a bit unsightly

The area is nice, and the hotel is ok. No sea view with family room, we were in the back suites, although photos on hotels.com showed that. The one annoying thing is the cleaning staff consistently entering the room even though we had the "do not disturb" sign on the door. And this happened on multiple days...

The room cleaning and the wifi was very poor, they only fixed the beds, for 7 days the bedsheets were never changed.

No sentí que necesitara salir del hotel ni una sola vez. Ofrece una experiencia todo incluido increíble y el personal es maravilloso, divertido, educado y servicial. Un gran agradecimiento a Yolanda y a todo el personal del bar por hacer que nuestra experiencia fuera divertida e inolvidable. Me encantaría volver en el futuro.

Everything was perfect except the WiFi We will come back 👌

Very clean.Beautiful view loved it.

Beautiful hotel,nice staff the location top notch

We have just had great girls long weekend here.

Lovely pools, great children’s clubs. Dining options had something for everyone. Very close to beach