Radisson Collection Bilbao

Bedrooms - the rooms were sweltering and there is no way to control the heating in the rooms!!! Made for two poor nights sleep! The shower leaked badly in both rooms - meant the bathroom flooded every time you had a shower!

It is located on the Main Street of Bilbao across El Corte Ingles. The car park is a walk but we didn’t mind. The staff were very good and the rooms are excellent.we will definitely stay again.

Beautiful place, friendly staff, the bathroom was amazing, already booked to return. Drinks service was slow but I didn’t really care because I was in no rush. Pool not being included was a shame, so we didn’t use it and it’s €20 am hour for late checkout so we didn’t use that either but it was a really nice place right in the heart of Bilbao

The check in was hit and miss. No explanation of facilities, breakfast times etc. no mention was made of the fact that the restaurant/bar was going to be closed the following evening, nor that everything was going to be closed in the vicinity (it was NYE)

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Self-service breakfast was okay but not easy to navigate where everything was as located on different sides of the room. Bar only had outside seating which was not ideal this time of year. Service was very slow.

All was good and clean

Great location. Very clean. Wonderful for our 3 night stay.

Large and well designed room, central area.

Great central location. Well appointed comfortable and attractive room. Very friendly and helpful staff.

Even though we had a quiet room, there was noise from the rooftop bar - we were the floor beneath. A good hotel in a good location. We didn’t eat breakfast there or use the pool / spa so can’t comment on that

Everything Excellent

A beautiful hotel and very comfortable room. A couple of marks off, as the shower in both rooms, whilst looking amazing, flooded the rest of the bathroom upon use. As it was both rooms, it would appear to be a design fault rather than mis-use. Another mark off as it was not mentioned when booking through Hotels.com that there is a significant charge to use the pool/gym. We were only told this on check-in, and it would have increased the cost of staying by another €100 to our bill. We had chosen this hotel specifically so we could use the pool so this was very disappointing. The opening hours also made it impossible to use as they are very limited - it did not open until 11am, and check-out time was noon.

When booking, I read both very high sbd very criticsl reviews so I had an open mind. We stayed in a Jr Suite on the 3rd floor. Quite spacious and very quiet. The building is dark (in downtown area with other taller buildings around) but our room had light and there’s a 6th floor terrace (fab) for drinks snd snacks. The staff were the best: answered all Qs, helped w/reservations, reserved taxis, etc. The lication was perfect: a block from Old Town, across the street from the main train station, a pleasant, easy 15-minute walk to the Guggenheim (passing by nany nice stores, plazas, banks, eateries), a 5-min walk from the river boat tour company, across the street from a very useful department store to buy anything you needed/forgot and across street from a metro stop. We did not use or see the pool or spa facilities. The restaurant wasn’t great (ate dinner once there) bc menu very limited thiugh fois was delicious. Room service adequate and the burger and fries were the best I’ve eaten anywhere abroad-delicious and good value for $. Previous reviews citing the “sketchy” neighborhood must gave refereed to the train station a block away but all train stations are going to be less glamorous than a high class hotel area. I really liked our stay at this Raddison — not the newest of their hotels or the most glamorous (ergo, not the 2x more expensive hotel across the street from the Guggenheim, but it’s a great value for location, staff, and easy stay.

Beautiful hotel in a great location. Nice rooftop bar as well. Walking distance to the top attractions. Lots of bars, restaurants and shopping near by too. The only negative was the breakfast. They were short staffed so there was a long wait just to be seated and they were low on juice and certain foods. There were just too many guests trying to eat at the same time and not enough clean tables. The experience Monday morning was totally different as there weren’t as many guests as the weekend so we got seated right away and everything was stocked. I would still stay here again because everything else about the hotel was wonderful.

The hotel is well located. Rooms are great . Staff of the hotel very helpful. The breakfast experience was Terrible. The staff of the breakfast horrible.

No breakfast

Great hotel in a great location. Would definitely stay here again.

Amazing hotel. First class hotel and service. Great rooftop bar, rop of theline bathroom, large room. Great location Do it....

Very central. Easy walk to museum. Many dining options. Large rooms.