Radisson Collection Bilbao

Hotels
Finding rooms for you...
8.8
/10
Very Good
753 reviews

What Guests Say About Their Stay

Carlos

10.0
/ 10
Great service, wonderful room. Nice neighborhood, next to Metro station, Primark and El corte ingles across the street...

Xavier

10.0
/ 10
Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.

zamira

10.0
/ 10
Customer service 1000% rooftop for breakfast a must, beautiful maintain and location on point PERFECT LOCATION
In the Area
See Map
Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Radisson Collection Bilbao is a good choice when you are visiting Bilbao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Radisson Collection Bilbao

Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001
Discover More Places
Lobby Radisson Collection Bilbao
Lobby 2 Radisson Collection Bilbao

Discover More About Radisson Collection Bilbao

Discover the Elegance of Radisson Collection Bilbao

Experience a truly exceptional stay at the Radisson Collection Bilbao, a premier destination offering unparalleled comfort and sophisticated style in the heart of the Basque Country. This exquisite hotel provides a gateway to the vibrant culture and stunning landscapes of northern Spain, ensuring a memorable visit for every traveler. Room rates at Radisson Collection Bilbao start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Radisson Collection Bilbao Location

Nestled in the dynamic city of Bilbao, the Radisson Collection Bilbao is ideally situated in the Ensanche district, a sophisticated and central area known for its elegant architecture and upscale shopping. Located at Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001, the hotel is just a short distance from the city center, offering easy access to Bilbao's most iconic attractions. It is conveniently located approximately 15 kilometers from Bilbao Airport (BIO) and within easy reach of major transport links, making it a perfect base for exploring the region. The atmosphere surrounding the Radisson Collection Bilbao is one of refined urban living, with tree-lined avenues and a sense of sophisticated tranquility, yet it remains close to the bustling cultural heart of the city, including the world-renowned Guggenheim Museum Bilbao.

Radisson Collection Bilbao Facilities & Services

Facilities for guests at Radisson Collection Bilbao are designed to ensure a seamless and luxurious experience. The hotel boasts a range of amenities catering to both leisure and business travelers, ensuring every need is met with exceptional service.
  • Enjoy a refreshing dip in the indoor swimming pool, open daily from 7:00 AM to 10:00 PM.
  • Rejuvenate your senses at the on-site spa and wellness center, offering a variety of treatments. The spa is open from 9:00 AM to 8:00 PM, with treatments available by appointment.
  • Stay active at the fully equipped fitness center, accessible 24 hours a day for your convenience.
  • Conduct business with ease in our state-of-the-art meeting rooms and business facilities.
  • Benefit from complimentary Wi-Fi throughout the hotel.
  • Enjoy the convenience of on-site parking, available for a fee of PHP 1,500 per day.
  • Experience exceptional concierge services to assist with your travel needs and local recommendations.

Radisson Collection Bilbao Room Types

Discover a selection of meticulously designed accommodations, each offering a sanctuary of comfort and style. The room types of Radisson Collection Bilbao are crafted to provide an exceptional stay, whether you are traveling for business or pleasure.
  • Deluxe Room:

    Offering elegant décor and city views, these rooms are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Premium Room:

    Slightly larger than Deluxe Rooms, these accommodations provide enhanced comfort and sophisticated amenities, with options for city or partial river views. Bathtubs are available in select Premium Rooms.
  • Junior Suite:

    These spacious suites offer a separate living area, perfect for unwinding or working. Enjoy stunning city vistas from your well-appointed suite, many of which include a luxurious bathtub.
  • Executive Suite:

    The epitome of luxury, our Executive Suites provide ample space, premium furnishings, and breathtaking views. These suites are equipped with a bathtub, ensuring a truly indulgent experience.
The Radisson Collection Bilbao is a non-smoking hotel, with designated smoking areas available outside the building. Please note that pet-friendly accommodations are not available at this time.

Radisson Collection Bilbao Dining & Restaurants

Savor exquisite culinary experiences at the Radisson Collection Bilbao, where diverse dining options cater to every palate. From contemporary cuisine to local Basque specialties, each venue promises a delightful gastronomic journey.
  • Restaurant Name:

    Enjoy a sophisticated dining experience featuring modern European cuisine with a Basque influence.
    • Estimated Price Per Person: PHP 3,000 - PHP 5,000
    • Operating Hours: Lunch 1:00 PM - 4:00 PM, Dinner 8:00 PM - 11:00 PM
  • Bar Name:

    Relax with a handcrafted cocktail or a fine wine in a chic and inviting atmosphere.
    • Estimated Price Per Drink: PHP 500 - PHP 800
    • Operating Hours: 11:00 AM - 1:00 AM

Radisson Collection Bilbao Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Bilbao with these nearby attractions and activities:
  • Guggenheim Museum Bilbao:

    A world-renowned architectural marvel and a must-visit for art enthusiasts, showcasing contemporary and modern art.
  • Casco Viejo (Old Town):

    Wander through the charming narrow streets of Bilbao's historic quarter, filled with traditional pintxos bars, boutiques, and architectural gems.
  • La Ribera Market:

    Explore one of Europe's largest covered markets, offering a vibrant array of fresh produce, local delicacies, and lively atmosphere.
  • Doña Casilda Iturrizar Park:

    A beautiful urban park perfect for a leisurely stroll, featuring lush greenery, a duck pond, and charming pathways.
  • Bilbao Fine Arts Museum:

    Discover an impressive collection of Basque and Spanish art, spanning from the Middle Ages to the present day.
If you are looking for other activities around Radisson Collection Bilbao, check out the best deals on Traveloka: Recommended activities in Bilbao!

How to Get to Radisson Collection Bilbao from the Airport

Navigating your journey to the Radisson Collection Bilbao is straightforward, with several convenient options available from Bilbao Airport (BIO). The airport transfer service of Radisson Collection Bilbao ensures a smooth transition to your accommodation.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, arrange for the hotel's private airport transfer service. This service offers a seamless door-to-door experience.
    • Estimated Price: PHP 4,000 - PHP 6,000
  • Taxi:

    Metered taxis are readily available outside the airport terminal. The journey to the hotel typically takes around 20-30 minutes, depending on traffic.
    • Estimated Price: PHP 2,500 - PHP 3,500
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective alternative to traditional taxis.
    • Estimated Price: PHP 2,000 - PHP 3,000
  • Public Transportation:

    While less direct, you can utilize public buses from the airport to the city center and then take a short taxi or metro ride to the hotel. This is the most budget-friendly option.
    • Estimated Price: PHP 500 - PHP 800
For pre-booked convenience, consider exploring airport transfer services. The Radisson Collection Bilbao airport transfer is also an excellent option for a stress-free arrival.

Summary of Why You Should Choose to Stay at Radisson Collection Bilbao

Choosing the Radisson Collection Bilbao means opting for an unforgettable experience defined by luxury, convenience, and exceptional service. With its prime location, world-class amenities, and elegant accommodations, it stands out as a premier choice for discerning travelers.
  • Prime Location:

    Situated in the heart of Bilbao, offering easy access to major attractions, dining, and shopping.
  • Luxurious Accommodations:

    Experience sophisticated rooms and suites designed for ultimate comfort and style.
  • Exceptional Facilities:

    Enjoy a range of amenities including a spa, fitness center, and fine dining options.
  • Impeccable Service:

    Benefit from the warm hospitality and attentive service that the Radisson Collection is renowned for.
  • Convenient Booking:

    Room availability at Radisson Collection Bilbao is readily accessible, making Booking Radisson Collection Bilbao straightforward and hassle-free.
Book your stay at the Radisson Collection Bilbao today and discover the best of Basque hospitality. For more options, you can Book budget hotels in Basque Autonomous Community and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Radisson Collection Bilbao

Bar, Cafe and Lounge Radisson Collection Bilbao
Bar, Cafe and Lounge
Entertainment Facility Radisson Collection Bilbao
Entertainment Facility
Fitness Center Radisson Collection Bilbao
Fitness Center
Functional Hall Radisson Collection Bilbao
Functional Hall
Common Space Radisson Collection Bilbao
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Spa

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Public Facilities

  • Elevator
  • Smoke-free area

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Radisson Collection Bilbao

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Collection Bilbao
137
Another facilities in Radisson Collection Bilbao
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Radisson Collection Bilbao

What are available facilities at Radisson Collection Bilbao?
There are top facilites at Radisson Collection Bilbao such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Collection Bilbao?
The standard check-in time at Radisson Collection Bilbao is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Radisson Collection Bilbao provide breakfast?
Yes, Radisson Collection Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Collection Bilbao?
Radisson Collection Bilbao is a 5.0-star hotel.
How many rooms are available at Radisson Collection Bilbao?
Radisson Collection Bilbao has 137 rooms in total.
See All

More Reviews from Other Guests in Radisson Collection Bilbao

8.8
Very Good
From 753 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Collection Bilbao

Number of reviews per page
20
40
Top reviews
Carlos
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service, wonderful room. Nice neighborhood, next to Metro station, Primark and El corte ingles across the street...
Manjunath
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Terrace bar and breakfast were adequate. Food was tasty. The pool heater was broken. There was no gym either. The staff is outstanding. They were courteous and professional. Came through with my requests easily and that was the bonus.
RITA
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable rooms but amenities such as pool we had to pay to a third party, this was a misrepresentation of the hotel pricing !
Horia Tudor
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Roof terrace is useless and staff not very helpful.
Sophie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned.
Read More
Xavier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.
zamira
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Customer service 1000% rooftop for breakfast a must, beautiful maintain and location on point PERFECT LOCATION
marina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel in the best location for discovering Bilbao!
Intan
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disappointing- we arrived after the common check-in time and the room wasn’t available. No offer to leave our luggage so we would be able to explore the city. The far in advance provided request of a second duvet, hasn’t been processed and required a reminder. The TV had his on mind and turned on every few minutes also through the night. Informing the staff didn’t change the situation- so we disconnected the television from the plug ourselves. Opening hours of the sauna is too short - only till 20:00. unfortunately not the quality and service i would expected from a five star hotel
Read More
sheldon
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pablo told me to go to the wrong garage my rental was stuck there for Monday cause it was closed then charged me 127 euros to get it out Tuesday. Horrible advice
Carlos
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Will stay again for sure
Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and comfortable room.
Pablo
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

STAY AWAY! This hotel unfortunately is being managed by a very irresponsible, uninterested and unmotivated staff. We were so excited about staying g at the property but ran into a horrible experience. At check in they had already selected our room. Asked for a different room but was denied. When we got the room it had not been cleaned. Dust everywhere and the bed had NO SHEETS OR COMFORTER. We were in shock! The safe was locked. Amazingly they took TWO days to clean the room regardless of how many calls we made. They offered a different room that was smaller and lower floor. At the end of our 3 night stay we tried to talk to the Manager who had "been away" Easter Sunday and Monday and she basically dismissed us without hearing all the story. She gave us "points" to make it up. DO NOT STAY IN THIS HOTEL!
Read More
Greg
icon-with Children
with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and comfortable. However for a 5* hotel you expect things to be kept up tomspec. Instead the room was falling apart with rust around the bath, plastic peeling off the shower and ripped furnishings. It's also disappointing to know there is a pool but it costs an additional 20 euros per person per use.
Victory
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available.
sarah louise
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

5star hotel 1 star experience room not cleaned, no umbrellas, no slippers or robes
John
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more.
Read More
Teresa
icon-Family
Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

One reason for booking this hotel was the access to a pool. To use the pool the cost was €20 per person which we felt was unacceptable. When staying at a hotel after a day of sightseeing we always like to have a drink in the bar and a read of a book before finding a restaurant. The area allocated was outside and adjoining the restaurant, so on a wet day impossible to use. At a 5* hotel this should provided.
Read More
ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect location! Amazing 7th-floor restaurant (book ahead), metro right outside, and an easy walk to the Guggenheim and cute cafés.
Torica
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room nice bathroom kind staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Radisson Collection Bilbao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 753 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Collection Bilbao

Number of reviews per page
20
40
Top reviews
Carlos
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service, wonderful room. Nice neighborhood, next to Metro station, Primark and El corte ingles across the street...
Manjunath
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Terrace bar and breakfast were adequate. Food was tasty. The pool heater was broken. There was no gym either. The staff is outstanding. They were courteous and professional. Came through with my requests easily and that was the bonus.
RITA
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable rooms but amenities such as pool we had to pay to a third party, this was a misrepresentation of the hotel pricing !
Horia Tudor
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Roof terrace is useless and staff not very helpful.
Sophie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned.
Read More
Xavier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.
zamira
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Customer service 1000% rooftop for breakfast a must, beautiful maintain and location on point PERFECT LOCATION
marina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel in the best location for discovering Bilbao!
Intan
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disappointing- we arrived after the common check-in time and the room wasn’t available. No offer to leave our luggage so we would be able to explore the city. The far in advance provided request of a second duvet, hasn’t been processed and required a reminder. The TV had his on mind and turned on every few minutes also through the night. Informing the staff didn’t change the situation- so we disconnected the television from the plug ourselves. Opening hours of the sauna is too short - only till 20:00. unfortunately not the quality and service i would expected from a five star hotel
Read More
sheldon
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pablo told me to go to the wrong garage my rental was stuck there for Monday cause it was closed then charged me 127 euros to get it out Tuesday. Horrible advice
Carlos
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Will stay again for sure
Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and comfortable room.
Pablo
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

STAY AWAY! This hotel unfortunately is being managed by a very irresponsible, uninterested and unmotivated staff. We were so excited about staying g at the property but ran into a horrible experience. At check in they had already selected our room. Asked for a different room but was denied. When we got the room it had not been cleaned. Dust everywhere and the bed had NO SHEETS OR COMFORTER. We were in shock! The safe was locked. Amazingly they took TWO days to clean the room regardless of how many calls we made. They offered a different room that was smaller and lower floor. At the end of our 3 night stay we tried to talk to the Manager who had "been away" Easter Sunday and Monday and she basically dismissed us without hearing all the story. She gave us "points" to make it up. DO NOT STAY IN THIS HOTEL!
Read More
Greg
icon-with Children
with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and comfortable. However for a 5* hotel you expect things to be kept up tomspec. Instead the room was falling apart with rust around the bath, plastic peeling off the shower and ripped furnishings. It's also disappointing to know there is a pool but it costs an additional 20 euros per person per use.
Victory
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available.
sarah louise
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

5star hotel 1 star experience room not cleaned, no umbrellas, no slippers or robes
John
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more.
Read More
Teresa
icon-Family
Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

One reason for booking this hotel was the access to a pool. To use the pool the cost was €20 per person which we felt was unacceptable. When staying at a hotel after a day of sightseeing we always like to have a drink in the bar and a read of a book before finding a restaurant. The area allocated was outside and adjoining the restaurant, so on a wet day impossible to use. At a 5* hotel this should provided.
Read More
ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect location! Amazing 7th-floor restaurant (book ahead), metro right outside, and an easy walk to the Guggenheim and cute cafés.
Torica
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room nice bathroom kind staff
Number of reviews per page
20
40