Sol Tenerife

Room was very clean and checked every day. Towels were stolen on our first day so that meant a bad feel to start the holiday. Location and s good except it is right beside Veronica’s which is the liveliest and loudest area of the Island which we had not done our research on. Breakfast was awful and we ended up eating else where after trying it for two days.

Room clean and functional to meet all expectations. Staff extremely helpful

Hotel was in a great location and staff were friendly but a lot of things were lacking. The interior of the room was old. The room had no soundproofing and could hear everything from next room, the corridor and the bars at the main road. During night, the load music of Leonardos was louder than the TV! Overall bad experience. I could also smell the cigarettes from the people next door smoking at the balcony. Very bad. I stayed 5 days and they cleaning was very basic. The didn't hoover or moped the floor.

Hotel is becoming fairly run down. Location is around some very loud bars, making it almost impossible to sleep at night due to sound until 0400. Breakfast was excellent. Hotel staff was all very nice and helpful.

The night club next door stopped the music at 7:00 am , even with earplugs and balcony door shut, it was unbearable. Plus the air con was not working, no button on the temperature pannel. I stayed only one night and I requested a quiet room when I checked in and the staff gave me a room facing the night clubs district. I stayed one week in total in Tenerife and I did a total of 5 hotels , but this one as the poor est quality in term of breakfast . Avoid this hôtel

Food quality was not good,

Limited power sockets in rooms.

Clean room, good choice of food.

The room could do with refurbishment. No plug sockets near the bed. There was a single available socket under the TV, which is pretty inconvenient if you’re a couple sharing. There were far fewer sunbeds than there were people staying at the hotel, so unless you queued up in the morning before the pool area opened, you had zero chance of getting a sunbed. There was no vanity kit in the bathroom, which, for a supposedly four-star hotel, is disappointing. The shower gel pump dispenses a tiny amount each time, requiring you to pump it several times to get any reasonable amount to use. The gel itself was thin and didn’t lather at all sufficiently. There was a reasonable breakfast selection, although the quality of the pastries was not great; the coffee was terrible. Cereals were not great, although the yoghurt was decent. I didn’t eat dinner here and would not choose to based on the breakfast quality. The hotel overlooks the sea, and all rooms have a balcony. The noise from the strip overlooking the hotel caused sleep disturbance, so if you’re a light sleeper, I would suggest a different hotel. In summary: I would not choose to stay here again and cannot recommend it. It is not a four-star hotel in my view.

Balcony view good

Thank you everything was great

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our fourth visit here and it has everything we need

As a family, we received a nice warm and friendly welcome upon our arrival. We enjoyed the hotel's close location to the beach and other local amenities. My daughter thoroughly enjoyed the entertainment provided, I participated in the daily outdoor well-being classes and we both enjoyed the variety of options available for our daily breakfast. Our stunning sea view room was above the entertainment stage and local night clubs but we didn't mind. The house keeping team were great, very polite and kept our rooms clean and tidy - making beds, changing towels, sweeping and mopping floors daily. However, the overall decor of our room was tired. We found the beds uncomfortable and discovered cockroaches in our room on three separate days. Admittedly we did not report this because for one, we know the critters are naturally present in hot climates (we saw them outside all over the over island); Two, we deterred more turning up by leaving the bathroom and hall lights on at night and keeping the balcony door closed. We believe they originated from the bathroom's old fashioned, poorly designed, gappy and very dusty perforated suspended ceiling. The hallway had a bare-thin, heavily soiled and odorous carpet that would be better served being replaced by tiles. Only made worse when a neighbour had vomited on it one evening. Should the decor be improved to meet the overall good level of customer service we received, we would definitely consider Sol Tenerife again when in Tenerife.

The hotel is dated and not upto Melia standards. For theall inclusive drinks you are given a token that gives you a cup. You then go back with your cup for a refill when your drinks finished. At the end of the day you give your cup back and they give you your token back for the next day. This is a poor system and not Melia standards. The rooms ( we had 3) had 1 plug socket on the floor ( mine was hanging off). So putting your phone on charge, putting the kettle on etc, all needed to be done on the floor while removing the other plug. The sunbeds are saggy and need renewing, the hotel needs modernising to the standards of the other Melia ones.

Expected it to be loud given the location and reviews, but the room was incredibly old and dirty — things have clearly fallen apart a long time ago. There was only one electric jack for the whole room at the very bottom of the bar, super inconvenient to charge anything as a cord wouldn’t reach unless you put it on the floor (absolutely not), fan wasn’t adjustable as the knob was hanging on by a thread, had no drinking water available other than vending machines or convenience stores. The food at breakfast was stale and inedible, a waste of money and wouldn’t have included it had I known, could only eat the unpeeled bananas and drink coffee.

We love this hotel. It’s clean, friendly staff, amazing entertainment staff and kids club staff, great location. Hotel is a bit dated now and could do with a revamp but another great stay!

I could hear the noise from the next room that’s why I paid 300$ a night for like seriously

Unfortunately we visited this hotel during the workers strike. So the services was very slow and limited. We had a delayed check in for over 2 hours. I had to clean the room and change my bedsheets myself from the previous guests using that room. There are cockroaches everywhere. I didn't enjoy the majority of the food on the breakfast buffet. The pastries station was good. Personally, I wouldn't go back.

Absolutely terrible hotel. I checked into my room and found a man’s shorts and boxers covered in blood in my wardrobe. Absolutely disgusting and unacceptable. The reception staff are rude. There was mould in the bath tub. Despite all of the above they had the audacity to make me pay €20 for a later check out because I wasn’t feeling well. I WISH I took photos but unfortunately I didn’t think.