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The Donna Portals

Name: The Donna Portals
Address: Calle Falconer 19, Calvia, Mallorca, Balearic Islands, Spain, 7181, Calle Falconer 19, Comunitat Autònoma de les Illes Balears, 7181, Spain
Rating: 9.4

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9.4

/10

Exceptional

219 reviews

What Guests Say About Their Stay

Gillian

10.0

/ 10

The first thing to say is the staff are brilliant, could not be more helpful and any request was dealt with professionally and efficiently. Hotel, spa, rooms and location perfect. Would definitely recommend.

Quentin

10.0

/ 10

The staff couldn't do enough for us, the beach and hotel are absolutely perfect, could not of been happier with our stay.

Benjamin

10.0

/ 10

The staff were phenomenal from check-in (especially Antonella). Spa and all amenities amazing!! We visited for our honeymoon and couldn’t have asked for a better time. Everything was lovely!

In the Area

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Calle Falconer 19, Calvia, Mallorca, Balearic Islands, Spain, 7181

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Laundry service

Luggage storage

Elevator

Garden

Express check-out

Library

The Donna Portals is a 5-star hotels that has been welcoming guests since 2017. The accommodation went through a renovation in 2024. The Donna Portals is part of Independent under Independent. There are 64 rooms spread across 11 floors.

What's around The Donna Portals

Calle Falconer 19, Calvia, Mallorca, Balearic Islands, Spain, 7181

Discover More Places

Discover More About The Donna Portals

General Information

Location

Located at Calle Falconer 19 in Calvia, Spain. Those looking to explore will find Alfabia Gardens, Can Prunera Museum of Modernism, and Parc de la Mar nearby.

Facilities & Amenities

The Donna Portals has Outdoor pool, Poolside bar, Laundry service, Luggage storage, Elevator, and more.

Contact

Phone number: 34 971-10 02 15

All facilities in The Donna Portals

Facility

Outdoor pool

Poolside bar

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Guest Services

24-hour front desk
Concierge
Multilingual staff
Express check-in
Luggage storage
Porter
Laundry Service
Express check-out

Activity & Leisure

Garden
Full Serviced Spa
Library
Private Picnics
24-Hour Fitness Facilities
Beach Towels
Spa Treatment Rooms
Private Winery Tours
Steam bath
Locally Owned Tours & Activities
Pool sun loungers
Turkish Bath Hammam
Romantic Package
Public Winery Tours
Outdoor pool
On-Site Spa
Dock
Sauna

Public Facilities

Elevator
Covered Parking
Safety deposit box
Street Parking

Transportation

Area shuttle
Valet parking
Bicycle Rental On-Site
Limited car park

Accessibility

Step-Free Path to Entrance
Wheelchair Accessible Public Washroom
Accessible parking
Well Lit Entrance Path

Meals & Dining

Vegetarian Breakfast Available
Breakfast
Poolside Bar

Nearby Facilities

Gift shop

Accommodation Facilities

Banquet Hall
Terrace
Parking Nearby
TEXT
Smoking area

Sports & Recreation

Fitness Facilities
Canoe Nearby

Connectivity

Wi-Fi
TEXT

Business Facilities

Meeting Room

Travelling with Companions

Babysitting

Accommodation Policy & General Information in The Donna Portals

Important Notice

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Pool access available from 10:00 AM to 7:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
The property is professionally cleaned.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The Donna Portals	64
Number of floors in The Donna Portals	11
Another facilities in The Donna Portals	24-hour front desk, Concierge, Multilingual staff, Express check-in, Luggage storage

Frequently asked questions about The Donna Portals

What is normal check-in & check-out time at The Donna Portals?

The standard check-in time at The Donna Portals is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of The Donna Portals?

The Donna Portals has a 5.0-star rating.

How many floors does The Donna Portals have?

The Donna Portals has 11.

How many rooms are available at The Donna Portals?

The Donna Portals has 64.

What do past guests say about The Donna Portals?

Traveloka users who have stayed at The Donna Portals have praised its Cleanliness, Room Comfort, Service and Facilites.

The Donna Portals reviews and ratings

Overall Ratings & Reviews The Donna Portals

Other sources (219)

9.4

Exceptional

From 219 reviews

Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveller Reviews The Donna Portals

Number of reviews per page

Top reviews

Warren

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We stayed at the Donna for 7 nights the rooms are of a very good standard and the cleaning team are excellent unfortunately the hotel staff are not so helpful and the life guard by the pool is very rood and thinks he’s don wan the pool and pool bar are very disappointing and the service was woeful we won’t be back it’s false advertising saying it’s a 5 star

Ken

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Loved every minuite staff were amazing great position definitely return.

Gillian

with Partner

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Quentin

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The staff couldn't do enough for us, the beach and hotel are absolutely perfect, could not of been happier with our stay.

Benjamin

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The staff were phenomenal from check-in (especially Antonella). Spa and all amenities amazing!! We visited for our honeymoon and couldn’t have asked for a better time. Everything was lovely!

Jonathan

Business

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Brilliant breakfasts. Games suite was clever and spacious!!!

Brooke

with Partner

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Beautiful views, very spacious room, pool and spa area is gorgeous and you could certainly spend all day there. Amenities in terms of within the room could be slightly better given the price tag and suite (mini bar and snacks were very highly priced, most hotels would be limited but free for a room such as this).

Kristen

Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The hotel was great! Staff was so helpful and friendly. We had a room facing the water was beautiful!!

Peter

Business

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!

Markus

with Partner

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.

Lucy

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

A lovely hotel, on a great loa rui

Jennifer

Leisure with Partner

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

It right beside the beach

Juan

Leisure with Partner

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Beach view, staff was excellent.

Lena

Leisure with Partner

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

12/10 We love Donna portals and will definitely come back. It’s our favourite hotel in Europe

Shaun

with Partner

10.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!

Katie

Friends and family with Friends

10.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

Amazing stay, very clean, quiet hotel. Staff were excellent.

Özlem

Leisure with Partner

8.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.

Andrew Ian

8.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Very clean ,staff very polite but service not great

Vishali

Leisure with Friends

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Lovely property and staff was amazing

Joshua

Business

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.