The Level at Melia Castilla

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9.6
/10
Exceptional
81 reviews

What Guests Say About Their Stay

Warren

10.0
/ 10
Everything was great with the exception of the television stations could add CNN or a new channel from the US…..

Jeff

10.0
/ 10
An excellent choice in every way. Will definitely stay here again when returning to Madrid.

John

10.0
/ 10
The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
In the Area
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Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Level at Melia Castilla is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020
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The Level at Melia Castilla: Your Premier Madrid Experience

Planning your next adventure to Madrid and looking for a place that combines comfort, convenience, and a touch of local flavour? The Level at Melia Castilla offers a sophisticated urban retreat, perfect for Australian travellers seeking a home away from home. With its prime location and exceptional service, this hotel is designed to make your Madrid exploration seamless and enjoyable. Rates at The Level at Melia Castilla start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Level at Melia Castilla

Nestled in the vibrant Chamartín district of Madrid, The Level at Melia Castilla is situated at Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020. This area offers a fantastic blend of residential calm and urban accessibility, making it an ideal base for exploring the Spanish capital. You'll find yourself within easy reach of bustling local cafes, charming tapas bars, and convenient public transport links. The nearest metro station is just a short walk away, providing quick access to Madrid's city centre, which is approximately 15 minutes by public transport. For those arriving by air, the airport is easily accessible, ensuring a smooth transition from your flight to your comfortable accommodation. The surrounding neighbourhood is known for its pleasant atmosphere, offering a more local feel while still being close to major attractions.

Guest Facilities and Services at The Level at Melia Castilla

Guest facilities at The Level at Melia Castilla are designed to cater to every need, ensuring a comfortable and hassle-free stay. Australian travellers will appreciate the commitment to quality and convenience. Start your day with a delicious breakfast, featuring a range of options to suit all tastes, including excellent coffee to kickstart your explorations. For those who need to stay connected, complimentary Wi-Fi is available throughout the hotel. The 24-hour front desk is always ready to assist with any queries or requests, providing that extra layer of security and peace of mind. Secure luggage storage is also available, allowing you to make the most of your time in Madrid even after check-out. The hotel also boasts well-maintained fitness facilities for those who like to keep up with their workout routine while travelling.

Room Information and Stay Experience at The Level at Melia Castilla

The Level at Melia Castilla offers a variety of well-appointed rooms, each designed with your comfort in mind. When it comes to room types of The Level at Melia Castilla, you can expect a consistently high standard of accommodation. Each room is a sanctuary of relaxation, featuring plush bedding, meticulously maintained cleanliness, and modern climate control systems to ensure a pleasant temperature regardless of the season. You can expect a refreshing and clean bathroom environment, equipped with all the necessary amenities for your stay. The focus is on providing a tranquil space where you can unwind after a day of sightseeing or business.

Recommended Nearby Dining and Cafes around The Level at Melia Castilla

Madrid is a culinary paradise, and the area around The Level at Melia Castilla is no exception. You'll discover a vibrant local food scene brimming with options to satisfy your cravings. Start your mornings with a strong coffee and a delightful pastry at one of the many neighbourhood cafes, reminiscent of Australia's own beloved café culture. For lunch or dinner, explore the diverse range of restaurants offering everything from traditional Spanish cuisine to international flavours. The hotel itself often provides excellent dining options, including buffet breakfasts that can rival any spread you'd find back home. Whether you're after a quick bite or a leisurely meal, the vicinity of The Level at Melia Castilla offers a culinary journey worth savouring.

Popular Attractions and Activities near The Level at Melia Castilla

Madrid is a city rich in culture, history, and vibrant energy, offering endless possibilities for exploration. From The Level at Melia Castilla, you're perfectly positioned to discover some of the region's most captivating sights. * **Prado Museum:** Immerse yourself in world-class art at one of Spain's premier galleries, home to masterpieces by Goya, Velázquez, and El Greco. * **Retiro Park:** Escape the city bustle in this expansive and beautiful green oasis, perfect for a leisurely stroll, a boat ride on the lake, or simply relaxing under the trees. * **Royal Palace of Madrid:** Step back in time and explore the opulent official residence of the Spanish Royal Family, a stunning example of Baroque architecture. * **Gran Vía:** Experience the "Spanish Broadway" with its impressive architecture, bustling shops, theatres, and vibrant nightlife. * **Temple of Debod:** Enjoy breathtaking panoramic views of the city, especially at sunset, from this ancient Egyptian temple relocated to Madrid. If you are looking for other activities around The Level at Melia Castilla, check out the best deals on Traveloka: Recommended activities in Madrid!

How to Get to The Level at Melia Castilla from the Airport

Navigating your way from the airport to your accommodation is straightforward, and the airport transfer service of The Level at Melia Castilla ensures a smooth arrival. Here are the common ways on how to get to The Level at Melia Castilla from the airport: * **Airport Link Train:** Madrid's Barajas Airport is well-connected by train services that can take you to central stations, from where you can easily transfer to the metro system to reach the hotel. * **Airport Shuttle Bus:** Dedicated shuttle buses operate from the airport to various points in the city, offering a convenient and cost-effective option. * **Public Metered Taxis:** Taxis are readily available at the airport's designated ranks. They offer a direct and comfortable journey to The Level at Melia Castilla. * **Rideshare Services:** You can also opt for a rideshare service, which can be booked via your smartphone for a convenient door-to-door transfer. For more information on getting around, consider exploring options for Airport transfer service.

Summary of Why You Should Choose The Level at Melia Castilla

The Level at Melia Castilla stands out as an excellent choice for Australian travellers seeking a memorable Madrid experience. Its strategic location in Chamartín provides easy access to the city's attractions while offering a comfortable and welcoming atmosphere. * **Prime Location:** Conveniently situated with excellent transport links to the city centre and airport. * **Comfortable Accommodation:** Rooms are designed for relaxation with modern amenities and climate control. * **Exceptional Service:** A dedicated 24-hour front desk and helpful staff ensure a pleasant stay. * **Vibrant Local Scene:** Close proximity to cafes, restaurants, and local markets for an authentic taste of Madrid. Ready to experience the best of Madrid? Check room availability at The Level at Melia Castilla and book your stay today. Book The Level at Melia Castilla through Traveloka for a seamless booking process. For more options, you can also Book budget hotels in Madrid or Easily book domestic and international flights at low prices.

All facilities in The Level at Melia Castilla

Bar, Cafe and Lounge The Level at Melia Castilla
Bar, Cafe and Lounge
Swimming Pool The Level at Melia Castilla
Swimming Pool
Entertainment Facility The Level at Melia Castilla
Entertainment Facility
Fitness Center The Level at Melia Castilla
Fitness Center
Functional Hall The Level at Melia Castilla
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Things to Do

  • TV lounge
  • Garden
  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible bathroom

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in The Level at Melia Castilla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Level at Melia Castilla
84
Number of floors in The Level at Melia Castilla
3
Another facilities in The Level at Melia Castilla
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked questions about The Level at Melia Castilla

What are available facilities at The Level at Melia Castilla?
There are top facilites at The Level at Melia Castilla such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Level at Melia Castilla?
The standard check-in time at The Level at Melia Castilla is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Level at Melia Castilla provide breakfast?
Yes, The Level at Melia Castilla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Level at Melia Castilla?
The Level at Melia Castilla has a 4.0-star rating.
How many floors does The Level at Melia Castilla have?
The Level at Melia Castilla has 3.
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The Level at Melia Castilla reviews and ratings

9.6
Exceptional
From 81 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
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Traveller Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Read More
Angel
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
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Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Level at Melia Castilla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 81 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Read More
Angel
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
Read More
Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Number of reviews per page
20
40