The Level at Melia Castilla

Hotels
9.6
/10
Exceptional
81 reviews

What Guests Say About Their Stay

Warren

10.0
/ 10
Everything was great with the exception of the television stations could add CNN or a new channel from the US…..

Jeff

10.0
/ 10
An excellent choice in every way. Will definitely stay here again when returning to Madrid.

John

10.0
/ 10
The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
In the Area
See Map
Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Level at Melia Castilla is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020
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Discover More About The Level at Melia Castilla

Discover an elevated experience in the heart of Spain's vibrant capital with

The Level at Melia Castilla

. This exclusive offering within the renowned Melia Castilla hotel provides discerning travelers with a sophisticated sanctuary, blending impeccable service with luxurious accommodations. Whether you're visiting Madrid for business or leisure, The Level at Melia Castilla promises an unforgettable stay, ensuring every moment is crafted for your comfort and enjoyment. Room rates at The Level at Melia Castilla start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Level at Melia Castilla Location

Situated in the prestigious Chamartín district of Madrid, The Level at Melia Castilla offers a prime location for exploring the city's many wonders. You'll find yourself at Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020, a well-connected area that provides easy access to both the bustling city center and tranquil green spaces. The hotel is conveniently located approximately 15 kilometers from Adolfo Suárez Madrid–Barajas Airport (MAD) and is well-served by public transportation, making it simple to navigate the city. The atmosphere here is one of refined elegance, with the hotel itself being a landmark, offering a peaceful retreat from the urban energy while remaining close to key business and cultural hubs.

The Level at Melia Castilla Facilities & Services

Facilities for guests at The Level at Melia Castilla are designed to cater to every need, ensuring a seamless and enjoyable stay.

  • Enjoy access to a state-of-the-art fitness center, open daily from 7:00 AM to 10:00 PM, with no additional fee.
  • Indulge in rejuvenating treatments at the on-site spa and wellness center, available from 10:00 AM to 8:00 PM, with services starting from PHP 2,500.
  • Take a refreshing dip in the outdoor swimming pool, open seasonally from 10:00 AM to 7:00 PM, free of charge for all guests.
  • Children will delight in the dedicated kids' play area, available during pool hours, offering a safe and fun environment.
  • Benefit from complimentary Wi-Fi throughout the hotel, ensuring you stay connected at all times.
  • For guests arriving by car, The Level at Melia Castilla offers secure on-site parking for PHP 300 per day.
  • A complimentary shuttle service is available to nearby major shopping centers and business districts during weekdays, running every hour from 9:00 AM to 6:00 PM.

The Level at Melia Castilla Room Types

Explore a diverse range of accommodations designed to suit every preference among the room types of The Level at Melia Castilla.

  • Deluxe Room:

    Offering a comfortable City View, these rooms are non-smoking and feature a luxurious bathtub for ultimate relaxation.
  • Premium Room:

    With a choice of City View or Garden View, these spacious rooms are non-smoking and include a bathtub.
  • The Level Room:

    Experience enhanced comfort with a City View, non-smoking, and equipped with a bathtub. Guests also enjoy exclusive Level benefits.
  • The Level Suite:

    Boasting expansive living space and a City View, these suites are non-smoking and feature a bathtub, along with premium Level amenities.

The Level at Melia Castilla is not a pet-friendly hotel.

The Level at Melia Castilla Dining & Restaurants

Savor exquisite culinary experiences at The Level at Melia Castilla, where diverse dining options await.

  • Restaurante Terraza:

    Enjoy a delightful breakfast buffet from 7:00 AM to 10:30 AM, with an estimated price of PHP 1,200 per person. Lunch and dinner are also served, offering a selection of international and Spanish cuisine.
  • Bar Salon:

    Relax with a refreshing drink or light snack in a sophisticated ambiance. Open from 11:00 AM to 11:00 PM, with small bites starting from PHP 400.
  • The Level Lounge:

    Exclusive to Level guests, this lounge offers complimentary continental breakfast, afternoon tea, and evening cocktails and canapés. Operating hours are from 7:00 AM to 10:00 PM.

The Level at Melia Castilla Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Madrid with these nearby attractions.

  • Santiago Bernabéu Stadium:

    A must-visit for football enthusiasts, home to the legendary Real Madrid C.F.
  • Prado Museum:

    Explore one of the world's finest collections of European art, featuring masterpieces by Goya, Velázquez, and El Greco.
  • Retiro Park:

    A sprawling green oasis in the city center, perfect for leisurely strolls, boating on the lake, or visiting the Crystal Palace.
  • Royal Palace of Madrid:

    Discover the grandeur of Spain's official royal residence, a stunning example of Baroque architecture.
  • Gran Vía:

    Madrid's iconic thoroughfare, renowned for its theaters, shops, and impressive architecture, offering a lively urban experience.

If you are looking for other activities around The Level at Melia Castilla, check out the best deals on Traveloka: Recommended activities in Madrid!

How to Get to The Level at Melia Castilla from the Airport

Navigating your journey to The Level at Melia Castilla is straightforward, with several convenient options available.

  • Airport Taxi:

    Metered taxis are readily available at Adolfo Suárez Madrid–Barajas Airport (MAD). The estimated fare to The Level at Melia Castilla is around PHP 1,000 to PHP 1,500, with a journey time of approximately 20-30 minutes depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a similar cost and travel time as a taxi.
  • Airport Express Bus:

    The Airport Express bus service offers a cost-effective option, with tickets priced at approximately PHP 200. This service connects the airport to key points in the city, from where you can take a short taxi or metro ride to the hotel.
  • Metro:

    Madrid's efficient metro system provides a direct link from the airport to various stations. You can take Line 8 from the airport and transfer to other lines to reach a station near The Level at Melia Castilla, followed by a short walk or taxi. The total cost would be around PHP 100.
  • The Level at Melia Castilla Airport Transfer Service:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer services. This service offers a seamless arrival experience directly to the hotel. Please contact the hotel directly for pricing and booking details.

Summary of Why You Should Choose to Stay at The Level at Melia Castilla

Choosing The Level at Melia Castilla for your Madrid getaway ensures a stay marked by luxury, convenience, and exceptional service.

  • Exclusive Level Benefits:

    Enjoy personalized service, private lounges, and enhanced amenities that elevate your experience.
  • Prime Location:

    Situated in a prestigious district with easy access to Madrid's main attractions, business centers, and transport links.
  • Luxurious Accommodations:

    Relax in elegantly appointed rooms and suites designed for ultimate comfort and style.
  • Exceptional Dining:

    Indulge in a variety of culinary delights at the hotel's on-site restaurants and bars.
  • Comprehensive Facilities:

    From a well-equipped fitness center to a rejuvenating spa, all your needs are catered for.

Experience the best of Madrid by booking your stay at The Level at Melia Castilla. Check

Room availability at The Level at Melia Castilla

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All facilities in The Level at Melia Castilla

Bar, Cafe and Lounge The Level at Melia Castilla
Bar, Cafe and Lounge
Swimming Pool The Level at Melia Castilla
Swimming Pool
Entertainment Facility The Level at Melia Castilla
Entertainment Facility
Fitness Center The Level at Melia Castilla
Fitness Center
Functional Hall The Level at Melia Castilla
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Things to Do

  • TV lounge
  • Garden
  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible bathroom

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in The Level at Melia Castilla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Level at Melia Castilla
84
Number of floors in The Level at Melia Castilla
3
Another facilities in The Level at Melia Castilla
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked question in The Level at Melia Castilla

What are available facilities at The Level at Melia Castilla?
There are top facilites at The Level at Melia Castilla such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Level at Melia Castilla?
The standard check-in time at The Level at Melia Castilla is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Level at Melia Castilla provide breakfast?
Yes, The Level at Melia Castilla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Level at Melia Castilla?
The Level at Melia Castilla is a 4.0-star hotel.
How many floors does The Level at Melia Castilla have?
The Level at Melia Castilla has 3 floors.
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More Reviews from Other Guests in The Level at Melia Castilla

9.6
Exceptional
From 81 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Read More
Angel
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
Read More
Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Number of reviews per page
20
40

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Lobby 4 The Level at Melia Castilla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 81 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Read More
Angel
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
Read More
Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Number of reviews per page
20
40