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Al Bustan Palace, a Ritz-Carlton Hotel
Resorts
9.2
/10
Exceptional
354 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable
John
10.0
/ 10
We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.
Sebastian
10.0
/ 10
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
In the Area
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PO Box 1998, Muscat, Sultanate of Oman, 114
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Al Bustan Palace, a Ritz-Carlton Hotel
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What's around Al Bustan Palace, a Ritz-Carlton Hotel
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PO Box 1998, Muscat, Sultanate of Oman, 114
Discover More About Al Bustan Palace, a Ritz-Carlton Hotel
Location
Al Bustan Palace, a Ritz-Carlton Hotel is a resort in a good neighborhood, which is located at Muscat.
About Al Bustan Palace, a Ritz-Carlton Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Al Bustan Palace, a Ritz-Carlton Hotel exclusively for you.
Get precious and unforgettable moment during your stay at Al Bustan Palace, a Ritz-Carlton Hotel.
All facilities in Al Bustan Palace, a Ritz-Carlton Hotel
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Private beach
- Picnic area
- Garden
- Spa
- Beach towel
- Sauna
- Steam room
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
General
- Banquet
- Ballroom
- Parking
- Terrace
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Limo or town car service
- Valet parking
Sports and Recreations
- Outdoor tennis court
- Fitness center
Kids and Pets
- Supervised childcare
Connectivity
- Free WiFi
Accommodation Policy & General Information in Al Bustan Palace, a Ritz-Carlton Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately OMR 16.27 for adults and OMR 7.5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.
Check-in/Check-out Time
Check-in:
14:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 23:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Al Bustan Palace, a Ritz-Carlton Hotel | 250 |
Number of floors in Al Bustan Palace, a Ritz-Carlton Hotel | 8 |
Another facilities in Al Bustan Palace, a Ritz-Carlton Hotel | Shops, Beach umbrella, Outdoor pool, Private beach, Picnic area |
Frequently asked questions about Al Bustan Palace, a Ritz-Carlton Hotel
What are available facilities at Al Bustan Palace, a Ritz-Carlton Hotel?
There are top facilites at Al Bustan Palace, a Ritz-Carlton Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Al Bustan Palace, a Ritz-Carlton Hotel?
The standard check-in time at Al Bustan Palace, a Ritz-Carlton Hotel is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00
Does Al Bustan Palace, a Ritz-Carlton Hotel provide breakfast?
Yes, Al Bustan Palace, a Ritz-Carlton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Al Bustan Palace, a Ritz-Carlton Hotel
Other sources (354)
9.2
Exceptional
From 354 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
9.0
Service and Facilites
9.2
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Traveller Reviews Al Bustan Palace, a Ritz-Carlton Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable
John
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.
Read More
charles
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Best resort I've ever been to in my life.
Michael
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
amazing
Linda
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Breakfast was divine, pool amenities & spa outstanding!
Cathleen
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated.
The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food.
Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.
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Jahin
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming.
However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
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reefat
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon.
Appreciated request for early check in.
The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
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Sebastian
Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Lana
Leisure
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Autumn
Leisure with Friends
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Beautiful Property !
Daeman
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Great service. Beautiful rooms and grounds.
Ellen
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Absolutely PERFECT!!
Rehab
Business and Leisure with Friends
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Comfortable and naturally beautiful
andrea
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
welcome and check in was horrible, one picks the rirz because of the magic it brings along, this stay started off horribly. i wanted to turn around and leave instantly. however, the staff listened to how unhappy i felt and made the rest of our stay magical as expected. other than that, the ritz is the ritz, amazing room, food, views, and after being disappointed in the beginning a lot of attention to detail in the end.
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Gordon
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating
Mohammed
Leisure Family
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Breakfast was great and the cleanliness of the property. Friendly staff.
Janice
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
The hotel, especially the grounds and views were amazing! 10/10! The hotel has a beautiful pool view, ocean view and mountain view! The rooms were beautiful and kept well. The staff would not let you lift a finger. I had a late flight and I was allowed a 3pm check out at no cost! I did come across some amazing staff that went above and beyond, extremely inviting and friendly and I would like to mention by name: Fajrul and Zablon from the outside pool bar and restaurant which was my fave place.. and Blaise who was our waiter who never stopped smiling at the 1st floor restaurant and the lovely Manval (names could be spelled wrong) from the same restaurant were so accommodating and warm… oh and that restaurant had the best buffet I had ever been to! So much variety.. just a great experience. I hope to be back one day.
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Luke
Business and Leisure Family
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Everything is excellent and superb. Pick this place if you want to experience true relaxation!
Mukhtar
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Al round 5 star
Exceptional staff
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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