City Pop 2Night Basel - Self check-in

Great location! Clean room. Laundry facilities

Lots of amenities!

Amazing stay even if my first hotel overbooked and I finally arrived at 10pm and left at 4am. Beautiful place , I absolutely loved it. Looks brand new!!

Great hotel, top marks for amenities however a little out of the way from everything

Great price, easy access to building and room with single code. Excellent layout with many places to store belongings, we could even place out suitcase and folded pushchair under the floor at the end of the bed leaving all the floor space. Housekeeping was said to do a clean on the fourth day but this did not happen. Not central but easy tram 3 minutes walk away which takes you into the old town. (And free public transport with the included Basel card.

Very nice place!

Coffee machine broken - flagged - ignored. air con weak

Excellent!

Clean, lots of storage room, comes with an oven! Location maybe a little out there from the city center but there’s grocery stores, restaurants, cinema and gym next door.

The value for these modern rooms is excellent in this hybrid hotel/serviced apartments/co-working space. Smart, well-designed rooms for individual travelers who don't need the extra frills and services of a hotel and feel comfortable with a location that's a bit outside of the main city center. No issue with public transportation and the Basel Card. To enter, you are dependent on mobile data/WhatsApp to receive the door codes and reception communication has limited hours, so if there are any issues or follow-up questions, you will have to wait (about 3 hours for a response). I'd skip the continental breakfast, which was pretty underwhelming for 22 extra francs per person and didn't match the photo on the website. There were a couple glitches/typos on some communications, which required a couple extra e-mails, but overall, if I come to Basel for 2-3+ days, then I would happily stay here again.

Serve service hotel. Was very clean and new. Directions for parking were confusing however.

Conditions at the hotel are great but it had a bad start. I wanted to do without the hassle and check in at the hotel but there was no one on Sunday so I was wondering why I can't get in the hotel. They should make it very clear that online check in is the only way to enter the hotel. I didn't like that

Far from central

I only stayed here because all hotels in area were sold out. Minimal amenities & lack of power outlets to charge devices were my two main complaints. For the prices they charge, this should have been better appointed. No iron / ironing board in the space, no coffee, sweetener, creamer or stir sticks. Kitchenette had no paper towels or napkins. Bathroom - no shower wash the first night I was there. They fixed this the next day. No tissues in bathroom, and NO face washcloths which I thought very strange. NO power outlet by the desk. Also, lighting was not good in the space. No late check out allowed. NO thank you… if I can avoid, would not choose to stay here again.

They were no clear instructions on how to get to the property. Specifically, in the garage. I had to call Customer Service a number of times finally, someone answered and helped me to find the door that will take me from the garage to the property.

I booked an apartment for 3 adults. In the online check-in page, it showed that the apartment has been booked for 1 Adult 3 children. Only one small blanket was provided.

I have stayed at this property more than ten times, and it has been a good experience which is why I have returned. On this last visit, however, I booked the Queen large apartment expecting the best stay, but reality was the complete opposite. The unit was not cleaned well, it was missing cooking equipment, and the one piece of cookware it did have was uncleaned with burned cheese stuck to the inside.

We were locked in the parking garage after arriving late. There was no hot water in the bathroom when I wanted to bath and the bathroom lights would not turn on. There was no staff present and the self check in was very inconvenient. Was not for us.

The hotel is nice but it is a co-living property which was not mentioned or explained in your listing. As such it doesn’t have the amenities we usually see in a hotel, front desk help, coffee in the lobby, free breakfast, etc. that said, it seems great for young folks, not so much for seniors. We managed okay with help from some of the people staying here (all nice) and a few calls to the help line. It’s a nice place and probably a good model for less expensive, but still nice, lodging going forward, but not what we expected

It was an ideal place to stay. Close to pubic transport