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Hotel Alpina
Hotels
8.6
/10
Very Good
321 reviews
What Guests Say About Their Stay
Changbin
10.0
/ 10
Excellent staff, in house breakfast is very much appreciated. Very clean room and seemed newly renovated floor and bathroom with a deep tub and the bed for a youth is excellent and can be put out to the 3rd bed for a family of 4. We loved the hotel.
Joe
10.0
/ 10
Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time.
Christopher
10.0
/ 10
Check in and out was easy and good. Reception nice room n area were also very nice. Location is excellent. The only thing I didn’t like was the cleaning crew in the morning are very noisy and not considerate of those still in the room . Talking very loud and banging things around. It’s a very nice place and a good basic stay.
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5 Englischer Viertel, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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What's around Hotel Alpina
5 Englischer Viertel, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Hotel Alpina is located in area / city Zermatt.
About Hotel Alpina
Hotel Alpina is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Hotel Alpina is a hotel with great comfort and excellent service according to most hotel's guests.
Hotel Alpina is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Alpina
Others
Hotel Services
- Newspaper in lobby
- Tours
- Luggage storage
- Front desk
Things to Do
- Picnic area
- Garden
- Library
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Terrace
Nearby Facilities
- Hair salon
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Alpina
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
- Pet fee: CHF 25.00 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: CHF 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Air conditioning is not provided
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. This property is in a car-free zone and can be reached only by train or taxi.
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Alpina | 23 |
Another facilities in Hotel Alpina | Newspaper in lobby, Tours, Luggage storage, Front desk, Picnic area |
Frequently asked questions about Hotel Alpina
What are available facilities at Hotel Alpina?
There are top facilites at Hotel Alpina such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alpina?
The standard check-in time at Hotel Alpina is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Alpina provide breakfast?
Yes, Hotel Alpina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alpina?
Hotel Alpina has a 2.0-star rating.
How many rooms are available at Hotel Alpina?
Hotel Alpina has 23.
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More Reviews from Other Guests in Hotel Alpina
Overall Ratings & Reviews Hotel Alpina
Traveloka (5)
Other sources (316)
8.6
Very Good
From 316 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
8.8
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Traveller Reviews Hotel Alpina
Number of reviews per page
20
40
Top reviews
Rosemarie
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location - rooms dusty/ shower curtain broke very easily / no safe or fridge
Julia
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Gorgeous area and sweet hotel but walls paper thin . Two very loud people next door spoiled nights sleep into the early hours . Views from hotel wonderful tho !
David
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Service great. Location good. Be aware reception is in the adjacent building… and they close at 9pm. Room was a solo room w bathroom…. Old and not in great condition. Not a great outlook and bed uncomfortable. I needed to stay an extra night and could only book a single/solo shared bathroom room… ironically it cost a little more than w a bathroom, but it was so much better. The hotel was fine and fine enough for a single night stay. But book the shared bathroom option of your a solo traveller. That room was on the top floor, had a balcony, better design and better bed! Shared bathroom very clean. Review is for the single room w bathroom.
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Roy
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was just ok
Judith
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Alpina urgently needs renovations. Shutters cannot be fixed. Aircon in the bathroom is deafening. Sink in the bathroom stinks moldy. Cupboard stinks sweaty. You can hear everything, what people say in the next room. Booking price of 177 CHF is a joke for what the hotel offers. Do not go there.
Patrick
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Excellent accueil, personnel amicale, tres bien situé
Alwin
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to the train station & Coop.
Check-in is not in this property and no hairdryer in the room.
ray
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Bath room is too simple and not equipped properly!
Stuart
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
You book in at an adjacent hotel. This is also where breakfast is served. Breakfast is continental with no hot option. We found that perfectly adequate.
The hotel itself is a little shabby and run down. But it is very clean. The photos of the hotels rooms are certainly not the room we were in which featured floor to ceiling pine cladding and what appeared to be polystyrene ceiling tiles. There is no kettle or tea making facilities. It's all a bit dated. But let's be honest, we were there 2 nights and it was comfortable enough.
We found noise from other residents to be intrusive; slamming doors, raucus laughter late at night/early in the morning and whoever had the room above us seemed intent on moving the furniture about at 5am. None of this is the hotels fault.
The shower is the most powerful we've ever had. You could pressure wash a car with it.
Overall, it was OK for a couple of days but we wouldn't have wanted to stay much longer.
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Catherine
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location. Helpful check in staff. Clean and tidy with good quality towels and bedding. Room decor and overall condition in need of updating.
Chelsea
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very nice, a little dated but clean and comfortable.
Philip
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff and the service was nice. The location in the English Quarter was as expected and desired, 1 minute from the main commerce area. The all wood room (including the ceiling) was a nice touch, as were the old fashioned windows
Unfortunately the small old elevator kept going inoperative when the 3rd floor door wouldn't register as closed, forcing my wife with bad knee and cane to work up stairs multiple times until I figured out the source of the problem. The bathroom was modern but not all was clean. The wardrobe latch was broken, but we didn't use it.
This is a very popular tourist town with a wide variety of hotel options. To compete, Hotel Alpina needs to add a few more touches.
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Jerald
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Our room on the top floor was really old; the mattress was very thin; bathroom was old and outdated. Room didn’t have a coffee machine and when asked at the front desk: the staff commented that it’s because the hotel is only second class despite paying such a high price
Zhihua
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I liked everything just I wish to have a kettle in the room
Jacqueline
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good location for the train stations. Easy to find.
Changbin
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Excellent staff, in house breakfast is very much appreciated. Very clean room and seemed newly renovated floor and bathroom with a deep tub and the bed for a youth is excellent and can be put out to the 3rd bed for a family of 4. We loved the hotel.
Shannon
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Came to Zermatt for the first time, staff were so friendly and accommodating. They provided us information on best places to eat and to see. We arrived with our pram & 2 suitcases, staff were very helpful in helping us get to our room. The views from the hotel are amazing.
Robert
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good Hotel. Water pressure not the best.
Joe
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time.
Brandon
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Lovely!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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