Hotel Derby Interlaken - Action & Relax Hub

Hotels
8.4
/10
Very Good
537 reviews

What Guests Say About Their Stay

Louella
10.0
/ 10
Very accessible to all areas and there is a bus near the hotel. The room was adequate with good housekeeping. The coffee machine was a welcome addition. The fridge was convenient to keep food cold. Breakfast was very good. The hotel is very accessible for both interlaken ost and interlaken west. The garden was lovely but was not able to fully used it as we were out all day on our stay. But a very nice area to chill and have a coffee or tea.
Hong Keat
10.0
/ 10
Stay here for free and easy trip. It's so convenient and you have everything around you within walking distance.
Richard
10.0
/ 10
The property and pleasant, friendly staff was a welcome surprise! We had ground floor room with a patio (like the photo) and the there was garden patio in the rear of the property as well. We got to meet the owner and his family while sitting outside there and relaxing with a bottle of wine. All of the staff were super friendly. The morning continental breakfast was quite adequate especially with eggs cooked to-order. The location was on a relatively quiet street just a block off of the main open field/park in the center of Interlaken. We were able to walk to everything in the area.
In the Area
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Jungfraustrasse 70, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800

Main Facilities

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Restaurant
Hotel Derby Interlaken - Action & Relax Hub is located in area / city Interlaken.
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What's around Hotel Derby Interlaken - Action & Relax Hub

Jungfraustrasse 70, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
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Location


Hotel Derby Interlaken - Action & Relax Hub is located in area / city Interlaken.

About Hotel Derby Interlaken - Action & Relax Hub

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Derby Interlaken - Action & Relax Hub.

Hotel Derby Interlaken - Action & Relax Hub is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Derby Interlaken - Action & Relax Hub is the right place to stay.

All facilities in Hotel Derby Interlaken - Action & Relax Hub

Others Hotel Derby Interlaken - Action & Relax Hub
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Concierge

General

  • Parking
  • Smoking area
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Nightclub
  • Bar
  • Breakfast

Things to Do

  • Picnic area
  • Garden
  • Library

Public Facilities

  • Others
  • Safety deposit box
  • Coffee shop

Sports and Recreations

  • Ski storage
  • Billiard

Transportation

  • Area shuttle

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Hotel Derby Interlaken - Action & Relax Hub

Important Note
  • Self parking fee: CHF 10 per night
  • Crib (infant bed) fee: CHF 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant
Check-In / Check-Out Time
From 15:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Derby Interlaken - Action & Relax Hub
15
Number of floors in Hotel Derby Interlaken - Action & Relax Hub
3
Another facilities in Hotel Derby Interlaken - Action & Relax Hub
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked questions about Hotel Derby Interlaken - Action & Relax Hub

What are available facilities at Hotel Derby Interlaken - Action & Relax Hub?
There are top facilites at Hotel Derby Interlaken - Action & Relax Hub such as Restaurant. (some may require extra charges)
What is normal check-in & check-out time at Hotel Derby Interlaken - Action & Relax Hub?
The standard check-in time at Hotel Derby Interlaken - Action & Relax Hub is starting from From 15:00 while the latest check-out time is at Before 10:30
Does Hotel Derby Interlaken - Action & Relax Hub provide breakfast?
Yes, Hotel Derby Interlaken - Action & Relax Hub provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Derby Interlaken - Action & Relax Hub?
Hotel Derby Interlaken - Action & Relax Hub has a 3.0-star rating.
How many floors does Hotel Derby Interlaken - Action & Relax Hub have?
Hotel Derby Interlaken - Action & Relax Hub has 3.
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More Reviews from Other Guests in Hotel Derby Interlaken - Action & Relax Hub

8.4
Very Good
From 534 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

7.8

Service and Facilites

8.6

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Most Relevant
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Traveller Reviews Hotel Derby Interlaken - Action & Relax Hub

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I had a terrible stay and can’t believe this hotel carries a 3-star rating, it deserves 1-star at best. Don’t be fooled by the cheaper price. It’s essentially self-service: no reception, just a local phone number that may or may not answer in emergencies. The building has a constant stuffy smell, the “winder” staircase is dangerously narrow for carrying luggage, and our room (#29) had a private bathroom located outside across the hall like a dorm. At 11pm we discovered the shower had only scalding hot water with no cold option in 90° summer heat, and the bathroom also had bugs. Check-in/out is through a self-service machine that wasn’t even working at departure. Worst of all, the owner is completely untrustworthy: they charged me ~$3,600 a month in advance despite booking “Pay at Property” via Hotels.com, then refused to refund after I cancelled within the refund window. I only recovered my money after disputing the charge with my credit card company. This review is for the stay I actually completed after cancelling my original reservation, an experience so bad it left me with nightmares until my refund was secured. This hotel is unsafe, unreliable, and deceptive. Avoid it at all costs.
Read More
Brian
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed three nights at this hotel. The location is pretty far from the train station. From the time we walked in till we left, we never saw anyone at the front desk. You check in and out using the kiosk at the door. The garden house has a glass jar of water for drinking and washing plates. There is no running water. When we get there after 8pm, the water was gone. We had to go to our room to fill up water to heat up using the electric kettle in the garden house. It was dark at night trying to walk to the garden house and I almost tripped. The hotel service did not meet our expectations for a $450/night hotel. There were two flies in the room that we had to take care of them ourselves. The breakfast items were ok, and the service staff were friendly. You could leave your luggage at the small lobby area after you checked out, but there is nobody there keeping an eye on your luggage. Other than the breakfast server, we did not see anyone working at the front desk during our three days stay.
Read More
Louella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very accessible to all areas and there is a bus near the hotel. The room was adequate with good housekeeping. The coffee machine was a welcome addition. The fridge was convenient to keep food cold. Breakfast was very good. The hotel is very accessible for both interlaken ost and interlaken west. The garden was lovely but was not able to fully used it as we were out all day on our stay. But a very nice area to chill and have a coffee or tea.
Read More
Hong Keat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stay here for free and easy trip. It's so convenient and you have everything around you within walking distance.
Russell
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great local hotel. Friendly, accommodating staff.
Murtaza
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent all the way around!
tania
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast
Nicole
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms here are small but have everything you need. Great views and close to restaurants, shopping, grocery stores, and laundry. The air conditioning units work well but are very noisey, when turned on. The location to the Jungfrau region, and lake Breinz/Thun were great! Lots of outdoor things to do around here!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property and pleasant, friendly staff was a welcome surprise! We had ground floor room with a patio (like the photo) and the there was garden patio in the rear of the property as well. We got to meet the owner and his family while sitting outside there and relaxing with a bottle of wine. All of the staff were super friendly. The morning continental breakfast was quite adequate especially with eggs cooked to-order. The location was on a relatively quiet street just a block off of the main open field/park in the center of Interlaken. We were able to walk to everything in the area.
Read More
Jennifer
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Just what we needed. Walkable from the train. Clean. Comfortable.
kelly
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Unfortunately the staff of this hotel couldn’t care less about your concerns. Example: when we first checked in, the AC in the room was making a loud rattling noise every 10mins. We took a video and showed the front desk lady, she did say she would notify the owner but since it was around 6pm there was nothing she could do. We asked to maybe change rooms but they were fully booked, when expressing our concern about the AC since we arrived during the middle of a heat wave.. front desk lady said we should just leave the windows open. After that annoyance we went on with our stay and had to deal with the noise for the 4 nights we stayed here, no one checked in on us or even notified us that they looked at the AC. It wasn’t until the day before we checked out when asking the front desk a question that they then remember and ask about the AC (way too late). On top of that the breakfast is a joke there is only a few pieces of bread, some boiled eggs, yogurt, cold deli meat/ cheese and barely any fruit. Interlaken is so overpriced on hotels we picked this one for being the cheapest located in Interlaken, spend the extra money and go stay elsewhere!
Read More
Angelique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very nice hotel near Interlaken West train station. There are several restaurants nearby with excellent food. The staffs are kind and provided very useful information for our travel. Breakfast was very good. It is in a very quiet area and the room is pretty big. All in all, we had a wonderful stay.
William
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Host was very helpful. Could not have asked for a better stay. Tea selection in the garden was extensive. The garden was beautiful and a great place to relax. Had to be careful on the spiral staircase.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very small room but got cleaned every day. Reception ladies are willing to help you with directions. Walkable to the main area.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Super hotel with comfortable rooms, friendly staff, and a decent location. The spa which the hotel partners with is beautiful and clean.
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were amazing. They helped us check in after hours when our plans were changed because of a late flight. The hotel was in a great location and very walkable to everything in Interlaken. We would definitely stay there again.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful
Ravi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

20 minutes from Train station!!
Deidra
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel was small and quiet on beautiful grounds. The room was small but clean and updated and very nice. The air conditioner leaked pretty severely so we couldn’t use it during our stay, but the windows opened wide to allow in the fresh air so it wasn’t too bad.
Marla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfect location for us. Clean rooms. Friendly staff.
Number of reviews per page
20
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Others 4 Hotel Derby Interlaken - Action & Relax Hub

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 534 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Derby Interlaken - Action & Relax Hub

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I had a terrible stay and can’t believe this hotel carries a 3-star rating, it deserves 1-star at best. Don’t be fooled by the cheaper price. It’s essentially self-service: no reception, just a local phone number that may or may not answer in emergencies. The building has a constant stuffy smell, the “winder” staircase is dangerously narrow for carrying luggage, and our room (#29) had a private bathroom located outside across the hall like a dorm. At 11pm we discovered the shower had only scalding hot water with no cold option in 90° summer heat, and the bathroom also had bugs. Check-in/out is through a self-service machine that wasn’t even working at departure. Worst of all, the owner is completely untrustworthy: they charged me ~$3,600 a month in advance despite booking “Pay at Property” via Hotels.com, then refused to refund after I cancelled within the refund window. I only recovered my money after disputing the charge with my credit card company. This review is for the stay I actually completed after cancelling my original reservation, an experience so bad it left me with nightmares until my refund was secured. This hotel is unsafe, unreliable, and deceptive. Avoid it at all costs.
Read More
Brian
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed three nights at this hotel. The location is pretty far from the train station. From the time we walked in till we left, we never saw anyone at the front desk. You check in and out using the kiosk at the door. The garden house has a glass jar of water for drinking and washing plates. There is no running water. When we get there after 8pm, the water was gone. We had to go to our room to fill up water to heat up using the electric kettle in the garden house. It was dark at night trying to walk to the garden house and I almost tripped. The hotel service did not meet our expectations for a $450/night hotel. There were two flies in the room that we had to take care of them ourselves. The breakfast items were ok, and the service staff were friendly. You could leave your luggage at the small lobby area after you checked out, but there is nobody there keeping an eye on your luggage. Other than the breakfast server, we did not see anyone working at the front desk during our three days stay.
Read More
Louella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very accessible to all areas and there is a bus near the hotel. The room was adequate with good housekeeping. The coffee machine was a welcome addition. The fridge was convenient to keep food cold. Breakfast was very good. The hotel is very accessible for both interlaken ost and interlaken west. The garden was lovely but was not able to fully used it as we were out all day on our stay. But a very nice area to chill and have a coffee or tea.
Read More
Hong Keat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stay here for free and easy trip. It's so convenient and you have everything around you within walking distance.
Russell
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great local hotel. Friendly, accommodating staff.
Murtaza
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent all the way around!
tania
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast
Nicole
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms here are small but have everything you need. Great views and close to restaurants, shopping, grocery stores, and laundry. The air conditioning units work well but are very noisey, when turned on. The location to the Jungfrau region, and lake Breinz/Thun were great! Lots of outdoor things to do around here!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property and pleasant, friendly staff was a welcome surprise! We had ground floor room with a patio (like the photo) and the there was garden patio in the rear of the property as well. We got to meet the owner and his family while sitting outside there and relaxing with a bottle of wine. All of the staff were super friendly. The morning continental breakfast was quite adequate especially with eggs cooked to-order. The location was on a relatively quiet street just a block off of the main open field/park in the center of Interlaken. We were able to walk to everything in the area.
Read More
Jennifer
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Just what we needed. Walkable from the train. Clean. Comfortable.
kelly
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Unfortunately the staff of this hotel couldn’t care less about your concerns. Example: when we first checked in, the AC in the room was making a loud rattling noise every 10mins. We took a video and showed the front desk lady, she did say she would notify the owner but since it was around 6pm there was nothing she could do. We asked to maybe change rooms but they were fully booked, when expressing our concern about the AC since we arrived during the middle of a heat wave.. front desk lady said we should just leave the windows open. After that annoyance we went on with our stay and had to deal with the noise for the 4 nights we stayed here, no one checked in on us or even notified us that they looked at the AC. It wasn’t until the day before we checked out when asking the front desk a question that they then remember and ask about the AC (way too late). On top of that the breakfast is a joke there is only a few pieces of bread, some boiled eggs, yogurt, cold deli meat/ cheese and barely any fruit. Interlaken is so overpriced on hotels we picked this one for being the cheapest located in Interlaken, spend the extra money and go stay elsewhere!
Read More
Angelique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very nice hotel near Interlaken West train station. There are several restaurants nearby with excellent food. The staffs are kind and provided very useful information for our travel. Breakfast was very good. It is in a very quiet area and the room is pretty big. All in all, we had a wonderful stay.
William
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Host was very helpful. Could not have asked for a better stay. Tea selection in the garden was extensive. The garden was beautiful and a great place to relax. Had to be careful on the spiral staircase.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very small room but got cleaned every day. Reception ladies are willing to help you with directions. Walkable to the main area.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Super hotel with comfortable rooms, friendly staff, and a decent location. The spa which the hotel partners with is beautiful and clean.
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were amazing. They helped us check in after hours when our plans were changed because of a late flight. The hotel was in a great location and very walkable to everything in Interlaken. We would definitely stay there again.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful
Ravi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

20 minutes from Train station!!
Deidra
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel was small and quiet on beautiful grounds. The room was small but clean and updated and very nice. The air conditioner leaked pretty severely so we couldn’t use it during our stay, but the windows opened wide to allow in the fresh air so it wasn’t too bad.
Marla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfect location for us. Clean rooms. Friendly staff.
Number of reviews per page
20
40